Service and communication was awesome! Prices were also very fair! Would definitely recommend them…read moreto others! I also haven't seen my engine bay looking as spotless as it did after Hybridpit worked on my car since I purchased my vehicle new off the Toyota dealership lot.

This place is GREAT! Great service and they make it easy to understand. They know everything about…read morePrius models! It was great learning about my car and the many options available. I drove down from north of San Francisco just to get them to do the work and I'm so happy I did! After the service they even cleaned the engine bay after the engine service and it looks almost brand new! I'm very happy with their service, pricing and ability to work around my schedule. I'll be driving down again soon for the next service and to get some customizations done too! Can't wait!!

I don't love dealing with auto repair for the obvious reasons - getting expensive quotes for things…read moreI could fix myself, mild intimidation over things that aren't broken, or crazy up charges for parts because my car is a hybrid. That's not the case here. Their prices seem fair in my research, they're nice and straightforward, efficient and on time, the work is high quality, and I'm satisfied. Their cats are cute too. Thanks for being reliable! My aging car drives soo smoothly now.

Amir the owner is amazing, honest and forthcoming. Prius is the passion and specialty of OC Hybrid…read moreTech. If you own or drive a Prius, you need to come this place to service and repair your car. Their prices are very reasonable and they work with their customers. I also have to add that they have two amazing cats that will keep you company while you wait. There is a nice waiting area with a restroom, beverages and snacks. Dont think twice. I have been coming here for over a year!

Apparently they also fix/diagnose hybrid cars here!…read more My prius prime had a warning that "hybrid system malfunctioned" so I was stuck struggling to operate the vehicle for 2 days... The morning of the visit, lo and behold, the error code went away, took it to this shop anyways to see if they can find anything, nothing showed up on the OB2 scanner... They didn't charge me and just told me to monitor and come back if there's any issues, 10/10 for honest people!

I'm leaving this review specifically because of my experience with the owner, David…read more I had contacted this shop before and had also personally visited the location to ask whether they could help with electrical work on a Tesla. During my previous visit, one of David's colleagues was actually very nice and professional. Unfortunately, my experience with David himself was completely different. I called again today because I had contacted them about a week ago regarding a job and simply wanted to confirm whether they could still do the work. David answered the phone, and from the beginning, his tone was already unfriendly even though nothing had happened between us. Before even asking what vehicle I had, what work I needed, or any other context, the first thing he told me was, "We moved to Anaheim." I was confused and asked what he meant because it immediately sounded like he was trying to dismiss me without even hearing why I was calling. The conversation quickly became hostile. When I asked him whether this was really the proper way to treat a customer, his response was essentially, "You're not a customer." For context, I am also the owner of an auto body shop, so I understand that businesses have the right to refuse work, decline certain jobs, or tell someone they are too busy. That is completely understandable. What is not acceptable is treating someone disrespectfully simply because they called to ask about a job. The conversation escalated to the point where David yelled, used the words "fuck you," and hung up the phone. I'm sharing this experience because people who are considering doing business with this shop should know how the owner may communicate with someone when he does not want their business. You can refuse a job professionally. You can say you are unavailable, too busy, or simply not interested. There is absolutely no reason to speak to someone this way. As another business owner, this interaction was also a reminder to me of exactly how I never want to treat anyone who contacts my own business. Whether someone ultimately becomes a customer or not, basic professionalism and respect should still matter. My experience with David was extremely disappointing, and I would strongly recommend that anyone dealing with him pay close attention to how they are treated before deciding to do business here.

As Prius owners, there is nothing scarier than the "Red Triangle Of Death" or that wonderful sudden…read moreloss of engine power on the freeway. This time I had the second scenario happen to me on the way home. As a NASA & Jet Propulsion Laboratory Engineer i have worked on a wide array of instruments, components, and even entire spacecraft like the Mars Rover, but I am embarrassed to admit I have no idea how to fix my Prius when it has a problem. The great thing is.... Valentine does!!! That's why I only trust Valentine and his crew to diagnose, troubleshoot, and repair my vintage 2007 Toyota Prius. It has 200K miles on it and I am hoping to put another 200K on it with Valentine's help. This time it was a bad fuel pump that was damaged after I ran out of gas and tried to start the car several times. Now, let me ask an engineering & design question. Would you integrate the fuel pump inside of the fuel tank so that when (not if) the fuel pump fails, you have to replace the entire gas tank assembly?? After all... this is not rocket science!!! Who designed this??? Valentine was very accommodating and explained the problem and the solution to me before any work started. This makes any customer confident that he brought his vehicle to the right place. I highly recommend these guys to work on your hybrid vehicle.

Needed a quick diagnostic and repair. Got the red triangle on check engine light on my Gen 2 Prius…read more They were able to attend to my car on short notice and fix the issue. They were forthright with what it would take to repair the car and the cost. It was a little more than I would've liked to pay, but they got it done right away and even pressure washed my engine compartment. I recommend the shop. In my experience, they are honest guys.

Andrew was friendly and he came to check out the car and resolved the problem and he fix the car…read more Thank you again Andrew :)

I was fortunate enough to find an auto shop like this one. I first discovered them through Yelp and…read moreI'm so happy I did. They were super responsive with the best customer service I've ever encountered, clear communication and consistent follow-up throughout the entire process. I originally brought my car in after getting a warning to stop immediately. I called around and got multiple quotes and they had the best deal. Andrew who answered the phone was incredibly friendly and correctly diagnosed it as a battery issue right away. He walked me through the difference between a refurbished and new battery and I chose the refurbished option which came with a one year warranty. Unfortunately the battery failed shortly after but never in my life have I experienced customer service like this. They offered to pick up my car and drop off a loaner. That alone is exceptional. Owner Ivan took full responsibility without hesitation and the turnaround time was phenomenal. 10/10 would recommend to anyone. I don't live nearby but I will absolutely be coming back for all future service. They really take pride and joy in making sure that everything is done well and will provide a solution with the utmost customer service.

I had one of the best experiences at Sam's auto hybrid, they are honest, very responsive, shared…read moreall the details while my Lexus was in repair. We were also able to get a rental, thank you so much Sam Auto for your excellent service!

Very bad experience. I would not recommend this auto repair shop. Be very careful when leaving your…read morecar here. I personally had a serious issue after visiting this shop, and the way they handled the situation was extremely disappointing. I would definitely choose another mechanic.

Pelican Auto has been taking care of my grandparents' cars for over 30 years, so when I went in…read moretoday to get their car smog checked, I knew I could count on them. The process was smooth and easy, and they've always provided great customer service to my grandpa. If you are looking for a trustworthy auto shop, these guys are the best. Highly recommend!

Make sure u don't come here clueless because if they sense like they can charge u extra they won't…read morehesitate... it was unfortunate that I ripped a tire right in the front of their shop cuz he gave me a quote for changing it then when I pointed out the tire he said "he don't know if he can do this" and that "might have to tow it out" when obviously towing it somewhere else would cost more so pursues to tell me they can do it but for three times the price! Ofc I have to agree cuz he knows I have no better option, long story short please go somewhere else and save urself some money or heck get the right price.

Everyone at Pro Techs are both professional and technical…read more Been bringing my cars here for over a decade and have always been really fair, informative, and kind to me. That goes a long way when you're out of your depths about car maintenance and repair.

I live in La Habra and just purchased a very clean 2005 Acura MDX from the original owner. I was…read morelooking for an independent place to do a transmission service. This place had a 4.9 rating so I stop by around 8:20am. They open at 7:30am. Service area had one car out of 3 bays. Walked up to the office and I see the steel door still closed. I saw the window with bars open up and he says "What do you need?" Not the response I was expecting from a reputable repair shop with a 4.9 rating. I told him I need to ask about the transmission service and he said "hang on". Maybe I'm missing something. I didn't feel I was welcome there so I just left.

BEST EXPERIENCE EVER! Full transparency. Gave honest expert…read moreopinion and prioritized what my car actually needed. Gave a quote and there was no hidden fees. Service was done fast, and went over the top to really show pride in their work, completed cleaned under my hood, it literally brought me to tears. I was taking my car to ExperTec for a while and each time I kept feeling like I was getting overcharged - which I was. I called House of Hybrids to get an estimate on the work ExperTec recommended I needed to see how it compared. Not even CLOSE! Less than half the price. Not only that, they misdiagnosed the issue, and Renato caught it! Would have wasted $2k on an issue that wasn't even there Renato explained everything SUPER thorough until I understood and made me feel comfortable. Victor helped with and questions I had and made checking out super simple and straight forward. I am a customer for life and will recommended any other hybrid owners to this family run business.

I probably should have left a review a long time ago, considering I have been a HoH customer for…read moremany years. Yesterday I happened to be in the OC area and, with my oil change looming near, I stopped by to get it done. As always, Renato and the whole staff are very knowledgeable and accommodating. And, with a full synthetic for less than $70, their prices are very competitive. If you own a hybrid, you should definitely check them out.

Do not hesitate to come here. These guys are super professional. Experts with their work and very…read morehonest. Carlos has been taking care of my families Priuses. I cannot thank them enough. I do my own repairs but when I have something challenging these guys come in for the rescue. Their price is honest and straight forward. His son is super awesome.

Do not take your Kia here!!…read more Service & parts cost over 5,000 and more than a month to fix my 2012 Kia Optima Hybrid. Spent more than the car actually costs to get piecemeal fixes as they kept finding more wrong with the car after the initial diagnostic. Talked me into replacing the ENTIRE engine and transmission. The car drove for maybe a week before we had to return (glad we got the warranty) and get the transmission replaced AGAIN. The month long warranty is now expired and of course, the engine light is still on. They suggested I replace the hybrid battery next for a couple grand. I took it to the dealership. What a waste of money and time