Apparently they also fix/diagnose hybrid cars here! My prius prime had a warning that "hybrid system malfunctioned" so I was stuck struggling to operate the vehicle for 2 days... The morning of the visit, lo and behold, the error code went away, took it to this shop anyways to see if they can find anything, nothing showed up on the OB2 scanner... They didn't charge me and just told me to monitor and come back if there's any issues, 10/10 for honest people! read more

Avoid This Shop - Deceptive Pricing and Shady Billing Practices I was ready to do both repairs with them until the sketchy behavior started. Initial estimate: $1k-2k (rear) + $3k-4k (front). After $100 inspection, jumped to $5.3k (front) + $2.9k (rear). Red flags: David insisted $600 trunk repair "wouldn't be good enough" for my Tesla lease, pushed $2.9k replacement. After they missed bumper damage ($600), he suddenly said repair would "look just fine" and offered to "make it even at $2.9k." That's $1,200 worth of work for $2,900--when I asked for itemized invoices, he refused and ghosted me, claiming "system doesn't allow it." At pickup, they handed me an invoice for $4.1k. Then printed a SECOND invoice--same $4.1k total but R&R costs, labor, and parts had shifted by hundreds of dollars, plus a mysterious $1,322 "discount" we never received. How do line items change while the total stays identical? Called my mom (an accountant) to review. After nearly 2 hours of them insulting her for asking legitimate questions, they claimed it was "accounting between two shops to avoid double-taxing our deposit"--ironic since they offered $300 cash discount to dodge taxes. Staff contradicted themselves: first said OEM part (explaining scratches), then insisted it was "brand new" when questioned. Found a PDR specialist who did the rear for $600 (vs their $2,900)--excellent work. Also: they're NOT Tesla-certified despite advertising "certified Tesla technicians". Avoid.Avoid This Shop - Deceptive Pricing and Shady Billing Practices read more

DO NOT TRUST THEM. They won't hold themselves accountable for issues they can't fix, but will gladly take your money for service fees and anything else, even if your car issue doesn't go away. Cost is not cheaper than going to Tesla Service, so just stick to going to Tesla where you can trust their workmanship. Went in for my Tesla MX AC error repair. They got an aftermarket unit and it sounds like a JET on low or high (HORRIBLE OPTION). And the AC error returned. Notified them and they don't give a shit about reconciling any of it. Asked for a refund on the services charges and would still pay for the faulty part, but they have ghosted me. I wanted to give them a chance, took it back for a second look while I incurred 1 week of rental out of pocket and got the car back with the same issue. Will not be going back for another look. STAY AWAY FROM HERE. read more

Honest, fast and friendly service. Electric city took care of my 2018 Model S front and rear drive units fluid exchange. Definitely recommend this spot in OC. read more

Electric City - Tesla Specialist ! - Auto Repair Near Me - Stanton, California

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David and his team are ultimate professionals! I had issues with my Tesla and needed a bunch of work. They are knowledgeable with the best prices around! Highly recommend!! read more

I got my Model S door handle fixed here (it was stuck and wouldnt open) most places wanted to charge me even more than Tesla themselves! David was super communicative! I got there 30 min early and they took me in right away. Very transparent and straightforward. Spent my time talking to him and before you know it, service was done! Finally found my shop for Tesla service! Thanks again guys! read more

Had a great experience with David working on my Tesla. He replaced the compressor and super manifold, and everything is running perfectly now, AC is cold again and the car feels back to normal. He was honest, knowledgeable, and took the time to explain what was going on without trying to upsell anything unnecessary. You can tell he knows these cars well. Really appreciate the quality work and professionalism. I'd definitely trust him again for future repairs. read more

I came to Electric City from a referral. I was getting ready to go to Tesla Service Center and max out all my credit cards for an untrustworthy battery. I went to charge my vehicle one day and it notified me that my battery was "unable to charge-charge station not powered check power source." I had just got my car repaired from the shop from being in an accident and was so frustrated when I got this message on my dashboard. I reached out to multiple repair shops and all said they couldn't assist and to reach out to Tesla except Electric City!!!!! I contacted David and everything was seamless and God sent. They had just purchased a 2016 Tesla model S who had a newer battery even though it was a 75 and mine an 85 it was a newer version of my model battery, more powerful and efficient. Not only that the battery had 60k miles on it which was amazing for the year of the car. Now my car has new and younger life . They performed a full evaluation to tell me what exactly was wrong and make sure my 12V battery wasn't faulty. David even addressed additional concerns I had and tried to see if he could fix in addition to my battery. He walked me through the process, was transparent and my car was ready in a few days I couldn't believe it. All for a fraction of what I was about to spend at Tesla just a few days from my appointment!!!!! I'm so happy and tell everyone about Electric City. I will bring all my electric cars and if I get a Hybrid will bring here as-well. read more

Electric City - Malfunction Message - Auto Repair Near Me - Stanton, California

Cesar was amazing to work with. My A/C compressor broke down on a very hot day, and he was able to diagnose and fix the issue quickly. The pricing was very fair, and he got everything done in about an hour and a half. Super efficient and honest service -- I highly recommend Cesar if you need help with your Tesla! read more

I put this review here for people who are debating on taking their Tesla to a Tesla dealership. DO NOT DO IT. I called electric city and they were super nice extremely helpful and on top of all that the price they gave me was insanely affordable. Tesla gave me the biggest headache ever when I took my car there, they overcharged me big time and did not want to help like electric city did. Shout out to David that works at electric city he helped me out and it felt like a family owned spot which it is. hopefully this review helps you not take it to Tesla if you're having issues with your electric car. read more

This place is amazing! Took my model X to Tesla and they quoted me a huge amount and so I looked around and found Electric City... David is so professional and very knowledgeable and his quote was way more affordable than Tesla! David went above and beyond to fix my problem!! Him and his staff are so nice and super helpful ! Great customer service!! I highly recommend this place for any Tesla or electric car driver! read more

Electric city? More like Gold city! Since the moment I got there to when I picked up my car, it has been easy and very professional. I came in for a Tesla 2021 battery swap since my battery was absolutely fried. I dropped my Tesla at the shop with 150 miles max capacity and returned it back with a fresh battery with a capacity of 230 miles! That's 80 miles more ! I left Electric City with a great impression and highly recommend to Tesla users or any car that needs saving ! Thank you once again Electric City! read more

Electric City - This was before the fix, BMS needed support. - Auto Repair Near Me - Stanton, California

Cesar did an outstanding job!! He was professional, and clearly knowledgeable about his work. He took the time to explain everything and made sure the job was done right the first time. It's hard to find someone this reliable and detail-oriented--highly recommend!! Thank you Cesar again!! read more

My wife's 2015 Tesla Model S died suddenly. It was showing an issue with the High Voltage battery. Of course the Dealership wanted to charge us $12k for a new battery pack, I started looking for a 3rd party Tesla repair shop and every snap I called did not work on the high voltage battery until finally I found Electric City Tesla repair shop. Cesar was very helpful, and answered all my questions and confirm that they can fix the problem with my battery. I had my vehicle towed 100 miles to their shop and I took them a couple hours to give me a diagnostics and the repair cost 10% of what Tesla was asking for. The next day the repair was complete and I had the car towed back to us. I couldn't be any happier and any more satisfied. I highly recommend this Shop. It was a great experience and I will be recommending them to all my friends who drive Tesla. read more

I cannot express enough gratitude for David and his team. This review comes from a place of deep appreciation after months of struggle and stress. I own a 2017 Tesla Model S 75 and the driver's side (left) door handle had completely failed. Upon reaching out to Tesla, I was quoted an astronomical price: around $1,500-$1,600 just for the single handle, and nearly $3,000 if they insisted on replacing the others. As a single-income household living in California with inflation through the roof, this was simply impossible. I drove with the faulty handle for over six months, feeling completely defeated. I got desperate, but I kept searching, and that's when I found my unicorn: David. From the first contact, David was reassuring. He even offered me tips to check the handle myself, ensuring me that the damage might not be as serious--a true testament to his honesty. When I brought the car in, he quickly diagnosed the deeper issue, which was a bit more involved than I initially thought. The result? David and his young colleague fixed my door handle problem for less than half the price that Tesla was going to charge, and my car is working perfectly! It is so rare to find good-hearted people who won't take advantage of your situation. To top it all off, David even gave me a generous $50 discount--which I truly appreciated. If you are a Tesla owner having any problems, especially with the notorious door handles, you must reach out to David. These guys are awesome, reliable, and run an honest shop. Thank you again, David, and the young man who worked with you, for an absolutely amazing job! read more

I replaced my left front upper control arm to stop the squeaking noise on my suspension. Tesla wasn't going to take my job for two weeks. Electric City was able to get me in within three days. The quality and value of this service on an older model X that's no longer under warranty is fantastic. They did a great job. I was in and out in under two hours. I'm very happy with the service. read more

I needed a coolant flush and hybrid battery flush for my 2015 Prius. A little nervous because I know not everyone is knowledgeable with hybrids. But I was very impressed by their service! They made me feel very comfortable with the process and gave me a very fair price. They fit me in on short notice. Would highly recommend this shop. Great people and I will for sure come back. read more

Came here after seeing their amazing reviews. I had an urgent Tesla Model X repair that rendered my car undriveable. Had to tow to this location. Basically they had to replace my entire cooling and heating system. My compressor completely destroyed everything which was very upsetting. Got a quote here and they were very fair. Much cheaper then Tesla. I also had them replace my onbaord charger and add a yoke steering wheel. Biggest wait was on parts but after parts came they got me all taken care of quick. David was even so kind as to come on his day off to help me get my car as I was moving to central California. I definitely recommend this place and will use them for my future Tesla repair needs. read more

Excellent service 'very knowledgeable on tesla vehicles. Work done fast and efficient .

I went to this company when it called itself Hybrid Auto Club. I DID NOT HAVE A GOOD EXPERIENCE!! Among other problems, their guys said they couldn't fix the headlights on my Prius. That I had to take it to the dealership. It took it to Toyota of Redlands and they said all it was was burnt out bulbs! I had to pay $250 for that diagnosis and bulb change. Their incompetent, lazy "mechanics" just didn't want to do the work. It's as simple as that. And they sent me away in the evening to drive up the 18 to the mountains with no headlights!!! read more

Brought 2 Model Xs there today to swap out Yolk steering and regular steering wheels. They did a great job and fair price. Very happy with the service. read more

Quick efficient and communication was great! I brought my 2017 Tesla Model S here because my car wouldn't charge. They replaced the charge port within 24 hours. Such a great experience. read more

David really went above and beyond and got me a refurb battery for my 2013 model s. He also did the coolant delete on my drivetrain and changed my motor mounts. It cost about 1/3 the price if i would of went to Tesla. This place is straight forward and not trying to rob you and take care of their customers. read more

Let me begin by first giving you the short version and bottom line. These guys are the real deal! They are amazing at what they do, nothing is too complex for them. Truly skilled. They even make the Tesla service centers look like children. In my situation, I had aftermarket Model S Plaid tail lights installed by SOME OTHER fancy Instagram company in orange county. They claim I had a defective new tail light, didn't follow instructions, didn't know what they were doing , and to top it off they ruined by charge port. I frantically started searching for a aftermarket tesla repair and electrician experts. I came accross these guys when they returned my inquiry first thing in the morning Monday. As soon as I explained my situation and that I can't even charge my car, mayday, help - they didn't even hesitate , Abraham told me don't worry they will resolve it, come on in. I was already relieved and already got a sense of good customer service. They had three big jobs going on but they saw a customer in need and took me in. They figured out the issue down to the core within 1/2 hour to 1 hour. They even showed me where the first installer made errors and had negligence. They then let me leave to get a part from Tesla that only Tesla sells which was damaged by the first installers. I picked up a new set of tail lights , and came back a couple hours later. They finished the job and did it perfectly. I even had the manufacturer of the aftermarket tail light warn me that many installers don't know what they are doing and not to go to them. I put my trust in Electric City without hesitation and I am glad I did. They did a stand up job and even assured me if something goes wrong later to come back. They finished everything within the same day. True confidence, trust, excellent workmanship, and honesty. These kinds of companies don't exist anymore! As I told Abraham, these guys are a God send! It's now 2 days later and everything is working perfectly. To top it off, these guys at electric city had reasonable rates, they didn't try to gouge me or rip me off, let alone try to claim the issue is bigger than it really is. When you come here and get your repairs, upgrades, or retrofit, you will not regret it. I can't say enough good things about these guys. You will see in their shop they are simultaneously working on model S , X and others they have a solid shop and 3 or more guys working at all times. read more

Electric City - Pre refresh Tesla tail lights retrofitted to 2022+ tail lights - Auto Repair Near Me - Stanton, California

My headlight was out. Tesla service quoted me $1500 to fix it. I took it to these guys and in 5 minutes after actually looking at it they determined that rats had nibbled the wires. They replaced the wires and wrapped all of them with rat repelling tape and were done in like 30-45 minutes. Only 1-200 bucks as i remember. To hell with Tesla service, these guys are the bomb! read more

I was about to purchase a car from Deboss motor in Costa Mesa. Got on the phone with David a experienced technician and had a few questions pertaining a vehicle. He told me to check a few things he recommended and that he would do an inspection for $180 to make sure that I'm not buying a lemon. Just within a 30 minute conversation he gave me enough information to help me with the purchase of the vehicle. I'm so glad that he gave me this recommendation because the car end up being a lemon. He even got on the phone and helped me ask specific questions to the owner of DeBoss that I otherwise wouldn't have known to ask. Great honest people. Taking my other Tesla here from now. read more

I had my 2016 Hyundai Sonata Hybrid towed to this place because it broke down on me. They ran a diagnostic in a few days I was given news of their findings that it was the alternator amongst other things related to the alternator. I also learned this is the only hybrid car with an alternator. ‍ David was very transparent with me about the issue and assured me they can for sure repair the problem and get my car back up and running. Long story short, my car was ready within less than a week. I was even given a better deal than the original quote. They have great customer service and I recommend Electric City to anyone with a Tesla or having hybrid issues. In fact I saw a lot of Teslas being repaired there. So far my car is still running fine. I was given 6 months warranty which I hope I won't need it. Thank you David and everyone at Electric City for repairing my car and for great customer service. read more

Very efficient service, Courteous employees, and extremely knowledgeable and fair. They are more than willing to give you a clear and informed quote on the services they perform. Trustworthy and honest! read more

Electric City - Wonderful efficient solution to my issues with my car! - Auto Repair Near Me - Stanton, California

I could not give this place enough 5 stars! was excellent in every way. Being able to talk to a human and not have to go through the automated Tesla way was a game changer. Not only did they have the knowledge here, but the Customer Service went above and beyond. If you are frustrated with the Tesla app, and Prices, you have to come here! read more

I wanted to perform a preventive maintenance oil and filter exchange on the drive unit of my 2023 Tesla Model 3 RWW but kept getting runaround just for an estimate from TSC. Found this family owned Electric Vehicle repair shop after frustrating experience with Tesla Service Center (TSC) thru Yelp and it was the best no haggle, no nonsnense experience I've had with any auto repair. They also were able to perform a complete cleaning of the AC condenser/radiator from top to bottom where most DIY tutorials only show to do partiall cleaning only from the top. David was very prefessional and detailed in explaining all the work done, very prompt, and all the staff where very nice. On top of that the price I paid was half what TSC quoted me and they used original Tesla parts. I highly recomend this place, don't waste your time and money at TSC!!!! read more

David helped me fix the AC in my Tesla model 3, he was super helpful and communicated with me every step of the repair process awesome location with great and fair pricing read more

I planned to get my repair for my Tesla done here at electric city and they helped me ordered my part with the deposit paid. But other plans come up I wasn't able to make to the appointment, they are okay to give the part they had purchased for me. Great experience and service! read more

I needed a head gasket repair for my Honda Accord, so I reached out to Electric City for a quote. Cesar responded quickly with a fair estimate, and we scheduled an appointment right away. When I took my car in, David and Abraham explained the job to me in simple terms and kept me updated throughout the process. Their team did an excellent job--my car runs like new! I highly recommend Electric City for their quality work and great customer service. I'll definitely be returning if I need any future repairs. read more

Honest business! I called about a red triangle (trouble code C1300)coming up on my Prius and was told by many auto parts associates that the battery was fine that I needed to order new ecu. I called Electric city and Cesar immediately let me know before I invest any time or money into it to swap out the 12v battery regardless of if they said it was good, been running well with nothing coming up since! read more

Our Tesla x needed work which Tesla quoted us over $5k to fix. We found electric city and they did it for way cheaper. They are so great with communication and were just a pleasure to work with. I'm hesitant about giving this review bc I want to keep this gem a little secret! But they deserve all the business they can get. Thank you Electric City! read more

Dashboard error message, "Auxiliary Battery Low" and my Prius would not start. Very disconcerting but at least it happened while my car was in my garage. I called Hybrid 911 in Covina thanks to the good experience I had about a month ago. Cesar gave me a quote for a new battery and since I'm nearby a technician will come to my house at no additional charge. Sammy arrived in 10 minutes & quickly replaced the battery. That is the kind of service I like. I don't know what would have happened if I tried to use a local dealership but I'm sure it would have cost a lot more and taken a lot longer. By the way, you might want to pay by check. There is a small service fee to pay by credit card. read more

Electric City - Not what I want to see first thing in the morning - Auto Repair Near Me - Stanton, California

I had my brakes and rotors done David did and amazing job and the team, I came today to do my right side door handle and tail lights it all works great. I would come here again read more

Once again, there is nothing scarier to a Generation 2 Toyota Prius owner than that dreaded "Red Triangle Of Death" as I mentioned in my previous review. When it appeared on my dashboard once again, I actually felt a physiological reaction in my body and my heart started to race. I immediately called Hybrid911Prius and Sam immediately got me to calm down and we developed a plan to limp my car into the Covina shop in order for him to diagnose it. This time it was the hybrid battery pack and it needed to be replaced. Given the age of the original battery, this was to be expected. I learned that with these types of vehicles, replacing the hybrid battery should be considered a part of regular maintenance and not a capital repair. The battery pack was professionally replaced the same day and at a fair price. But I wanted to go a little further in my second review... As Sam and Eric were working on the battery, the NASA engineer in me could not resist asking how the hybrid battery system worked. They were kind enough to explain how it worked, how they pinpointed the problem, and how they were going to fix it. I have never had a shop explain how they were going to fix it right the first time in such detail. This of course gives the customer the confidence and security to know that their vehicle will be serviced correctly. I once again highly recommend the team at Hybrid911Prius for all your hybrid service needs! read more

Electric City - The location of the hybrid battery pack in a Gen 2 Prius - Auto Repair Near Me - Stanton, California

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My Tesla Model Y had scratches along the rear hatch along with rear windshield. I first went to Tesla specialist body shop and their quote was extremely high due to how they wanted to take the rear apart along with painting all the way down to quarter panel to match the color. Sure that would make sense if I had sizable damage, mine was just scratches. This place quoted with reasonable price and repair timeline. I also didn't expect my car to be detailed inside out when I picked up the car, so definitely a shop you can trust. read more

I hired this shop to install the DENSO alternator on my 2005 CRV. The installation took some time as the parts had to be specially ordered from New York. I appreciate your dedication to customer service. read more