My experience with ravens has always been top tier! Brandon answers all of my questions and helps with recommendations. Will keep coming back! read more

Raven's Auto Repair - Auto repair shop - Auto Repair Near Me - Fullerton, California

Took my car in because my transmission went out had to go through extended warranty.Brandon my service advisor was great followed up with updates constantly and every time I called he would answer all my questions. Will definitely be coming back for my regular scheduled services on my car.They are also very honest they didn't try to push extra stuff on just gave recommendations. Will definitely be back. read more

Brandon was very clear and precise on the services available and was able to help me same day within minutes

Brandon was super helpful over the phone. I didn't even end up bringing my car in, he still took the time to help me out and point me toward a nearby shop that could install my aftermarket parts. Really appreciate it! Had great enthusiasm, was really supportive on my decision and overall takes care of you even when the business isn't at the shop. He's all about making the customers happy. read more

Stopped by while the technicians were at lunch and Brandon was still happy to help me with my tires. He was really friendly and made everything super easy. Definitely appreciated the help! read more

Alex helped us out, they are super transparent and trustworthy. Gave me all the details to help make the best decision. Highly recommend! read more

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I had an outstanding experience at Raven's Auto Repair. From the moment I walked in, and melt Louie, I felt like I was genuinely being taken care of rather than being treated like just another customer walking through the door. What really stood out to me was how dependable and honest they were throughout the entire process. They took the time to explain what was actually going on with my car and focused on fixing the real problem instead of trying to upsell unnecessary services. It's refreshing to find a shop that isn't acting like one of those instant oil-change places that tries to push a $50 air filter replacement or other add-ons you don't really need. The team at Raven's clearly cares about doing the job right. Their goal seemed to be getting my car back to running like new again as efficiently and professionally as possible, and they did exactly that. The whole experience was smooth, transparent, and friendly from start to finish. If you're looking for a mechanic in Fullerton that is honest, dependable, and not out to scam you, this is the place to go. Highly recommend. Thanks guys, I now have a local, dependable mechanic!! read more

Brought my Kia Sportage here for a valve cover gasket replacement, I've never felt so happy and well taken care of by a mechanic. I'm so lucky to live nearby. They took care of my care and changed out my spark plugs all in one great price. There are some services that he recommended and I'm definitely going to be back to have them take care of it. read more

Ron took such good care of me and my car. He helped me know everything I needed to get done and what I could wait on to stay inside my budget. Never have I felt so welcomed and taken care of by a repair shop before! read more

Unique Good Experience, I arrived and was Welcomed with hospitality, I felt a good vibe with hospitality. The technician had wisdom of what the Diagnostic would be and he was Right. A Master of his Craft. I left satisfied & happy . read more

I requested my valve cover gasket to be replaced as they showed pictures of my front valve cover and camshaft seal leaking oil back in May. I know for sure that there was an oil leak since I can smell oil when the AC is on and pulling fresh air into my cabin. Didn't have the money at the time so I denied servicing that issue. Now it's July and I scheduled and confirmed for them to replace the leaking valve cover and camshaft seal online and over the phone. The guy on the phone said they'll go ahead with the quoted price of $366 (after tax). I accepted the work after dropping off my car. However, 2 hours later the shop called and said my intake manifold gasket needed to be replaced as they would need to remove the intake manifold to get to the valve cover that's by the firewall and that it will be $63 plus labor. This made sense, so I agreed that they should remove it and the guy on the phone said he'll send a link again to approve the work done (the guy's name was Ivan I think, sorry). Before approving the work I immediately saw that the total price jumped from $366 to $800+. I thought the labor was already included with replacing the valve cover gasket! The person who answered back said removing the intake manifold was it's own labor so it's a separate charge. I couldn't ask for them to just do one side OR not remove the intake manifold as it was already removed. To keep this short, the shop gave me a discount at first to lower the price down to $734 and then removed some or all of the labor cost for the intake manifold which brought the price down to $613. Still almost $250 more than what I originally approved for, but I am thankful they were able to lower the price even if it took all 2 months pay for me. Do I feel bad for the technician who worked on my car? Yes, I really do. But if the intake manifold has to be removed and have it's gasket replaced I believe that it should be included in the price I approved first instead of having the approved price an "estimate". Also, I'm pretty sure they didn't install a new camshaft seal like their original recommendation said to replace. They did the work, I smell less oil coming into the cabin when the AC is on or when idling and my windows are open. My Google review still stands true. They did not try to scam me in saying my AC evaporator core needed replacing and heard my symptoms carefully and properly diagnosed my issue unlike 5 other shops I called. My criticism this time is for them to give a proper price from the beginning and not charge more for something that may be procedural (remove intake manifold to reach the rear valve cover gaskets). read more

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they did a great job on my car my is running great very happy with Raven's auto repair

Came here for a 3rd time for oil change and honestly it has been 5/5 but I guess ignorance was bliss. I came here for first time one year ago for oil change as they quoted me $110 instead of $185 that dealership asked for . I was happy with it. So I got it dine again 6 months later for similar price. The guy that helped me was named Luis. However, Upon coming in today I was quoted $125 which I figured would be just normal inflation. However, I got a call two hours later that my car uses different oil and that I am looking at $270 as my new total. I was also told that my remaining few oil was already drained out. I complained how it's more expensive than dealership and how I was charged for significantly less previous times. Then they tell me that someone used a wrong oil for my car and that's the reason why it's cheaper. He also said he called many places and Genesis dealership called about more than $500. I said to just proceed since I needed the car for work but called the dealership to make sure and dealership service representative said they charge $215 for my vehicle. Once I got to the the shop, they suddenly tell me that there's a 3% credit card charge which was unheard of. When I mentioned previous charges, they said the worker probably charged the 3% without telling me lol.... There's no way I would sit there and be charged extra. So idk. Not that I don't believe them but as a 3rd visit, I felt like I came to a completely new shop or different management. Will not be returning and just taking it to dealership instead since dealership seems to be cheaper and they don't change their words. read more

My new go to..the entire experience was great ...efficient...great work done..will be coming back..good people

Took my car to get repaired. They said they put new parts on there and I found out they never put new parts. I still had the same ones that I drove my car in with. Never take it to that place again. read more

I've been going to Raven's (formerly Orozco) for a few years now. Even though the name has changed, the service is the same. Everyone is always friendly, prices are reasonable, and it's close to one of my favorite restaurant's in Fullerton (Cafe Cultura). The service I went in for an oil change and they never overcharge or try to push other things that may need my attention. They did tell me I needed a filter change so I will be returning for that before the month ends. Thank you Raven's! read more

Great attitude and attentive customer service. Thorough assessment of vehicle. Timely, quality repairs. Reasonable pricing. I highly recommend Raven's Auto Repair. Fullerton location awesome. read more

I was told that my oil pan was leaking and that it would cost me $1900, I decided to go elsewhere in which they quoted me $600. Upon review, they didn't find a single leak!!!! Nothing!!! I will not be returning to this repair shop as I do not trust them. read more

Excellent services offered on my Honda Accord. Customer service is friendly and knowledgeable. The cost was fair. Raven's Auto Repair is the best! read more

I recently went to Orozcos in Fullerton got my Timing cover done and headlight replacement. I really liked the service there they gave me a ride to work. The guys in the front were excellent he gave me a great deal and got the job done right the first time. Overall I dealt with a a lot of repair shops before and they weren't as detailed as Orozcos. I received a digital inspection and pictures of all the bad components. So I know everything they did was needed and all the recommended services were all preventative. Thank you Orozco's for the help read more

Raven's Auto Repair - New headlight - Auto Repair Near Me - Fullerton, California

I stopped by here and talk to gentleman by the name of Matthew Dwight. I asked him a bunch of questions and he gave me great advice, and things that I needed and things that I could always put off for now that eventually will have to be done so this is one place for me. Thank you very much. Have a wonderful day. read more

Over charge on labor rate. Would advise go elsewhere for Auto service.rate is higher then Dealership.

please do not take your car to this shop. read the other reviews where they didn't incentivize them with discounts to post. these guys will scam you on repairs you don't need and will charge you much more than the dealer. they said my AC line was broken and leaking and my EVAP issue had to do with my radiator. they quoted me 4 grand to fix everything and ripped me off on the diagnosis as that wasn't the case and it was a simple EVAP canister. BE CAREFUL WITH THESE PEOPLE THEY ARE DISHONEST read more

Took my car in for an oil change because the last place I was going to was very dishonest. I was skeptical at first but the guy Matt in the front was very welcoming. They showed me a couple other items on the car and the best thing about it is they gave me pictures so I can actually SEE what was wrong with it! So much better than other experiences with auto repair shops. 5/5 experience thanks to Matt! Will definitely be returning for anything else I need and also recommending friends and family! read more

I definitely recommend Raven's auto repair! It's under new management but it's just as satisfying as the previous management. It's always a friendly & comfortable atmosphere with such an awesome service . I'm very happy & will continue to bring my daughter & my car to get serviced. read more

Came to the shop for an Alignment with a 9:00 appointment. The manager estimated 1 hour to complete. The mechanic took the tire off at approximately 9:45. At 11:00 I noticed no one was working on the truck. I ask what was going on and the manager said the mechanic put the job on hold because there was a tire in question. I told the manager to complete the alignment. The alignment was completed at 12:00. They are more worried about an up sale than completing the requested service. read more

Mathew Fink was amazing over the phone and was super helpful!!! He was also very sweet to get our car fixed during his busy schedule!!! Thank you so much!!! read more

Matthew Fink has been more help than I could ask for. Telephone service is amazing. All questions answered fully and clearly. Quotes are exceptional. He always takes care of my vehicles. read more

I went in for an oil change and headlight replacement, but the guys here were able to point out a few more glaring issues with proof. I was a little skeptical at first, as deceitful mechanics can be easy to find and hard to forget, but after some quick google searches I found that they were essentially giving me a lower price on every requested service than I expected. That's not even mentioning the customer service. Every guy there was kind, accommodating, and willing to chat about every change and explain why they suggest it happens. They offered me complimentary water and snacks, and even to my Uber driver! I will absolutely be returning here, and it's absolutely worth grabbing an appointment. read more

My car had a random banging sound on the back passenger tire and I was worried about driving it like that. I took it in and they were able to find the issue. Something was loose. They did their inspection of everything and gave me some recommendations. Turns out my car is in great condition and recommended a tuneup but it wasn't urgent. Great people working here. I'll definitely go back for service. read more

I'm taking them to court. I already reported them to the BAR (ASSOCIATION OF CAR REPAIR SHOPS). My car was vandalised, a week before i took my car to this people. I searched thru Google to find the closest repair shops for convertible tops. I was refer to OROZCO'S AUTO SERVICE. MY NIGHTMARE, to replace and repair the convertible top in already working condition, i was told: $89.00 for the estimate alone. Then, it was going to be $1000.00 for the estimate which would turn another lie. After paying for both, i was given a verbal agreement of $2600 to get it repaired. Turnout to be another lie. I paid a total of $3300.00 to get my car back out of the shop and the car wasn't repair or the top done with any.. any.. quality of workmanship see the pictures. I'm taking them to court. read more

Raven's Auto Repair - Auto Repair Near Me - Fullerton, California

They ended up lying to me about my brakes trying to charge me 500+ when it was a small issue had to get a second opinion to figure out they were lying to me. The issue was so small , sad that they try to feed me lies they lost a customer. Wont ever go back ! read more

I have always done my own car repairs but can no longer get under my car due to bad hip. The owner, Servando Orozco, and his technicians are experienced and meticulous. They have repaired my vehicle using the same care as I would have if I were doing it myself without any shortcuts. Very fair pricing, straight, honest advice if they find a problem with your car. I trust them. HIGHLY RECOMMENDED !! read more

I went there to get my car repaired under warranty and they said it was void due to adjustment's that was done to my car before they even did the work. So when I took it back for them to repair there trying to get me to spend more money!!!!!!!! Horrible service and business.. Don't go there at alllllllll run. read more

Friendly service nice guys, battery issues and engine light on wanted to charge over $400 to change the battery would have took them3 minutes to do the job. $189 for the diagnostic AAMCO would have done it for free. Had AAA change the battery for $130 took less then 5 minutes. Don't recommend this spot unless you have money to waste. read more

I blew a head gasket in my CRV due to my own inattention. The guys at orozcos helped me save my car by working with me on a affordable solution for it. Manny followed up with me later which means a lot to me.. Let's not forget about the little guys. I recommend them to all in need of auto repair who aren't sure where to go. Give them a try!!! read more

Highly recommend this shop for all your auto needs. I took my Ford Explorer in to get a service light checked on my car, and it turned out to be a little bigger issue than I thought. Santino, and the guys from Orozco's not only fixed the problem, but they checked and double checked that everything was fixed. Exceptional customer service! I don't usually write reviews, but this was worth it! read more