I have been a loyal customer for a long time bringing in two vehicles multiple times and spending thousands of dollars with them. Recently I brought a third vehicle my SUV in for an oil change. I had purchased two air filters and asked the service Manger if he could put them in as a courtesy. Instead of showing any customer appreciation he wanted to charge me $150 for a job that takes 10 minutes to do.I said I will do it myself. It took about 2 hours for an oil change and the manger said they had a hard time taken my oil filter off next time I come in it will cost more MONEY. If you claim you work on all cars don't blame the customer. When I went to the dealer it took about 30 minutes .I will be taking all three of my vehicles elsewhere. | read more

False Advertising Smog Discount, JJ's offers a $20 discount however smog price is over $20 the normal rate. That's hilarious. Not recommended. read more

They left a big nick-scratch on my bumper right before the tailpipe. Whoever was inserting or removing the emission device that's inserted into the tailpipe was careless. I understand my car has chips but the nick is too big to go unnoticed. I've been to several smog checks prior to them and the nick wasn't there until after bringing it to them. I emailed JJ and was told I'd be given a call back the ff day- but that was a week and a half ago. The bmw i brought to them is considered a classic and anyone would find this an utter carelessness. Its a project car that's driven less than 500 miles per year and usually covered as seen in one of the photos. But hey, since it's not theirs, they can just carelessly scratch it. In addition, i still haven't gotten my registration sticker after passing the smog since they sold me and installed a new catalytic converter. All i really need is just a touch up paint worth $30-$50 and for them address this concern as he stated but looks like it's not important to any of them. read more

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Friendly, reasonble prices, completes repairs in a timely manner. I'm happy I found them.

Went for inspection and failed. When I explained the time it would take for the parts to arrive, they were understanding and gave an extension to the 10 day free re-test timeline. About another week. Then when my headlights were misadjusted, they fixed them for 80 bucks and I passed. Nice people and upfront. read more

Took my car to be smogged and they told me I did not pass due to an oil leak and oxygen sensor. I took the car to my mechanic and it was bogus fail! Nothing was wrong with the car, took the car to another smog check and it passed. They took my money and wanted me to fix something that had nothing to do with the smog check. Will never return. read more

JJ is awesome. He's straightforward and prices are reasonable. I went to get some screws on my front wheels replaced and it didn't take long even though I was a walk-in. He was able to squeeze me in and assist me. If you're just a girl, like me, I'd recommend this shop. read more

I highly recommend this place. Everybody is kind, knowledgeable, and straight to the point! My cousin recommended this place and now I make the drive here for my oil changes. A Business that exhibits value and integrity. read more

Wonderful staff with fast and reliable service! Took my car in for an oil change and they delivered with great pricing! Definitely coming back here. read more

I went in for an oil change and had such a great experience! The staff were super friendly and knowledgeable, and they made everything quick and easy. I'd definitely come back and recommend them to others!! read more

**Please read before going here -- especially for a smog check.** I'm officially done with this shop. They may be good at repairs, but at what cost to the customer? I took my '97 car in for a STAR smog test. The car *passed*, but JJs Auto refused to issue the certificate because my catalytic converter didn't have a serial number. I've owned this car since 1997 and have never once had that be an issue. JJs then told me they could "fix" the problem by replacing the converter with one that had a serial number -- and quoted me an outrageous price to do it. When I asked if they could lower the cost, they said no, so I left to look elsewhere. At this point, I felt stuck. Once a shop performs the smog test, other shops won't redo it since they can get flagged. So I had no real choice but to replace the converter. I found a muffler shop that did the job for **half** of what JJs quoted. Still expensive, but at least reasonable. After the replacement, I rushed back to JJs, and this time they issued the certificate -- but not before charging me an additional $8 on top of the original $90+ I had already paid. I asked whether the catalytic-converter serial-number requirement was a new California law. They said no, it's been around for a while -- then added that "most shops are lazy and don't check under the car... you just happened to be the lucky customer we decided to look for it." That's when it became clear: they **could** have passed me the first time. They simply chose not to. It felt like a blatant upsell and a total rip-off. Dishonest shops eventually get exposed. **I will never return to their shop.** read more

We had a really smooth and positive experience here at JJ's. Was sent here after two mechanics including the dealer couldn't diagnose the proper issue. They were able to pinpoint exactly what to fix so my car could pass smog. JJ went above and beyond to ensure we left happy and our car in the right condition. We will be back whenever we need anything. Thank you!! read more

Amazing service, honest people, and quality guaranteed.Been coming here for years and hope to keep coming for many more

I've been a loyal customer for a long time and for good reason. JJ's is the most trustworthy and honest mechanic you'll ever find. They are here to help people with honest and reliable work. Their customer service and empathy means the world to me. I will never go anywhere else. I refer everyone I know to them and you should not hesitate to bring your vehicle here as well. read more

JJ's Auto Service - Car immediately being serviced. - Auto Repair Near Me - Downey, California

They did an excellent jib on my car for the Light n Brake Inspection required by DMV. I appreciated their promptness unlike other shops. I highly recommend this auto shop. read more

The manager/staff are amazing, very helpful and reliable to know you're not getting scammed. Fast, straight to the point. Excellent

Came here several times for smog checks and to fix an electrical issue in my daughter's car. So far they've been great. Reasonable prices.

This place is absolutely terrible and a scam. They will charge you over $300 just to look at your vehicle. No repairs or nothing. How fucking ridiculous are these lazy ass mf read more

Been going to Jj's for years for car issues. They are good mechanics and very reasonable.

jjs auto services gives me excellent, professional and most importantly very honest service. For years I have been lucky enough to take my cars to this auto service and I feel very happy with their service and honesty. Since it is very difficult to find places like jjs auto services these days, I highly recommend this shop with good, honest professionals and good customer service. read more

9:15 am Arrived at JJs for a smog check and dropped off my document. 9:30 a.m. my car was driven into the garage to start the check. 9:42 the smog check was done and by 9:50 I had paid $68 dollars and I was on my way. Quick and reliable. Friendly service. Will return again in the future. read more

JJ's Auto Service - 9:15 a.m Arrived at JJ's for a smog check and it's currently 9:23 a.m. and haven't heard a thing about servicing my car just yet. - Auto Repair Near Me - Downey, California

A opossum hid out under the hood of my car while I was recuperating from a leg fracture and surgery. Mr. Opossum did a lot of damage. JJ took care of my issue extremely well. NEXT JJ fixed the auto AC problem, when it came up a couple months later. Perfect! THEN the AC quit working again (I sorta kinda quietly blamed JJ.) THEN I took in my prized mazda miata to see Dr. JJ. SHOCK of all shocks - Mr. Opposum was back to his dirty tricks again! JJ showed me the opossum nest. Yuck!!! JJ took care of it ever so nicely and I returned later with Krispy Kreme donuts for our fave mechanic. I wouldn't take my car to anyone else. He's our super hero... I highly recommend JJ's's auto. read more

I called ahead of time to do a smog check and if they can do it on my older vehicle (I gave them the make and year and milleage). They said yes to the smog check but when I got there the owner got really upset because I guess he doesn't like running the machine. So in the end I went somewhere else. read more

Listen! I happened upon this location by accident and so glad I did! Since going to them for minor work thye have become my family mechanic! Not easy for a woman to find good help in these streets these days! Friendly, Fair, and Fast! 2003 Xterra is back on the road. 2021 Acadia Smog Done Quick, 2001 Durango is next! This review is for JJ's not j& j up the street! read more

JJ's Auto Service - Smog Completed... let's roll Uber/ Lyft ready! - Auto Repair Near Me - Downey, California

Well they took my car in fast,,not sure as to the price as of yet I hope they let me know before they do any work so far so good I'll give you a final pricing for a smog check total at $58 with a 5% discount for a Yelp review I am a happy customer read more

JJ's Auto Service - Waiting room - Auto Repair Near Me - Downey, California

I came to JJs from a recommendation. Being a single mom and knowing nothing about cars, I get intimated when needing a mechanic. I recently visited and had an excellent experience. The customer service was outstanding from start to finish. They replaced the faulty part in my car and JJ took the time to show me the old and new one, thoroughly explaining what the problem was. I found JJ to be honest and kind throughout the entire process. I highly recommend JJ's to everyone for their professional and trustworthy service. 100% satisfied and will recommend to everyone! read more

Came in for smog check, and customer service is great. nice waiting lobby and techs explain to you if there is recall and show you if there something that might need replacing before it goes bad. read more

JJ's Auto Service - Auto Repair Near Me - Downey, California

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Came in for a smog check. I was charged a fair rate and got amazing service. I was in and out before I even noticed. The mechanics are great and the customer service even better. Plus a free retest (within 10 days) if you failed your smog check. Would recommend and I'm coming here from now on read more

JJ's Auto Service - Auto Repair Near Me - Downey, California

Quick and easy smog check service, this place came recommended on the AAA app. Very happy I went here after I checked the pricing of other repair shops on the list. Great value and great service. What more can you ask for? read more

They smog checked and repaired something a different smog check place didn't catch. Would go for car repairs again.

Today I took my car to another shop to have my oil changed because I have been asked to change my oil pan several times at JJ's. Once I got there they told me that my oil pan is not the issue but the place I was going to completely stripped the plug and have been putting tons of silicone on it to prevent oil dripping. JJ's told me to buy a new oil pan for a while for something that they DAMAGED! A couple of months ago my alternator went out and I had recently changed this at JJ's. When I got there they suddenly had no recollection of this being done when I paid over $500 to do this. I still had my original alternator in my car. I came to this place and trusted them as I am a Coptic orthodox Egyptian female but I cannot believe how I was deceived. I work hard for my money and to be robbed several times is a shame to my community by my own people. No stars. (Yelp makes you put at least one) I wasn't BARELY CHARGED I paid full price every time I needed a service. read more

JJ's Auto Service - My oil pan full of silicone - Auto Repair Near Me - Downey, California

My husband had me call around town to do a smog test on our most recent collector's car. The first place he went to, SB Automotive, said their machine was down. I called 6 other places. Two of which didn't answer the phone. One had the machine, but didn't have a mechanic to make necessary repairs. Another had a broken DYNO machine. One more had the machine and a mechanic on hand, but McDreamee said he wasn't "down with that ghetto shop." Lol. Finally, a very nice guy (I think his name was David) at JJ's shop answered right away and gave me all the information I needed in a timely manner. McDreamee drove the car there right away. He dropped it off at about 10:00 a.m. and I got a phone call that the car was ready for pick-up at 11:47 a.m. Amazing! They are a smog-certified shop through the California DMV. Already submitted our paperwork with no problems. Our car ended up passing the smog test, but my husband said if he needed the mechanic he would have mostly likely felt comfortable with JJ's as it "looked like a reputable shop." Yelp check-in offer "5% off any general service" OR visit their website for a coupon: https://www.smogcheckautorepair.com Highly recommended. Call ahead to inquire about your vehicle. read more

The owner was super helpful and the place is always clean, it even smells clean. They ran a diagnostic on my car, fixed the issue with no additional charge. The man at the front desk was super kind and very generous. Would come here again, 10/10. read more

My experience at JJ'S was awesome. Ladies if you're looking for a mechanic this is the place to go. I compared his prices with another mechanic JJ's was way cheaper. The customer service is on point. I bring all my cars here. My father, and my daughters do too. Thank you JJ !! read more

I was referred to this business. I own a BMW, and it needed front struts. JJ replaced them in less than 3 hours, considering how busy the shop was. They have a suburb job, not to mention the price. I paid one third of what the dealer asked for. read more

Quality work reasonable prizes fast service highly recommend this place will keep coming here for any auto repair or maintenance they do a complete check up friendly environment thank you JJ auto service for your service. My wife and I are very happy. read more

Very professional and honest with the customers as observed with the work required to do I'm very satisfied with the work done. read more

Sucks! they charge me for nothing.... they told me something that I already know about my car noise at the end it is something they can't fix!!! So..... No reason to charge, right? Supposedly I lacked oil... Man I checked it 7 days ago read more

My dad and his brothers have been coming here for a while and now I know why. The service is awesome. Everyone here is very friendly and helpful. They have competitive prices and quick turnarounds for practically anything you need done to your car. I brought in my Jeep Wrangler to get the back bread replaced and they checked everything for me while they were at it. I was out within the hour and I couldn't have been more pleased with the service. I'll definitely be back for any more car needs and would recommend this place to anyone. read more

JJ's Auto Service - Getting breaks replaced. Amazing service - Auto Repair Near Me - Downey, California

my first time here and i feel like i been coming here for years great customer service make's u feel welcome straight to the point get you in & out,,, i love this place & jj is the best read more