Great hotel to stay at if you have a conference at the convention center. The room was very spacious, clean and the bathroom was decent sized. I also loved the view of the city! Wish there were better food options at the hotel but I enjoyed placing daily market delivery orders and enjoyed the Starbucks! read more

Hyatt Regency McCormick Place - City skyline / room views - Hotels Near Me - Chicago, Illinois

This hotel is awful. Stay down the street and avoid these crooks. Their page literally says free breakfast but will charge you for breakfast anyways and then argue with you that breakfast was never complimentary. Then don't get me started on the nasty smells and the amount of room noise. Every 5 minutes all day and night, there is a banging noise going on that sounds like someone is dropping a bowling ball on the ground. Doesn't matter though, the front desk doesn't care. Avoid this place! read more

Hyatt Regency McCormick Place - It said this on the website I booked from too. - Hotels Near Me - Chicago, Illinois

I really enjoyed this hotel as part of my conference experience. I wasn't sure what to think but when the assistant, booked this for me, she mentioned that there was a sky bridge that connected to the convention center. I was immediately sold! I ended up driving and parked my car in the garage for $40/day. The garage to lobby was convenient and didn't need to walk all over to find it. I was given a high floor on the North tower and it was super convenient because it was close to the elevator. Later when I searched for the ice machine, it was conveniently close! Not only did they have an ice machine but they also had a hot/cold water dispenser and a microwave in the ice machine room! Since it was so conveniently close to my room, I was able to refill my water bottle and grab hot water for coffee/tea whenever I wanted to without having to walk all over! The hotel also had a nice fitness area equipped with headphones and towels. I had high hopes for working out but I ended up doing 20,000 steps a day walking all over my convention. The hotel was also conveniently situated by other great restaurants. I heard good things about the italian restaurants down the street and I ended up doing the chef tasting at Apolonia which was about an 8 minute walk from the hotel. If you do decide to dine at Apolonia or any of the other nearby restaurants, make sure you book a reservation especially if its on a weekend as they can get busy! This hotel was also conveniently close to a catholic church so I was able to hear mass that Sunday since it was just a short 5 minute drive. I had such an excellent time and would definitely recommend this hotel for any McCormick Place events. read more

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The Queen has been into anime, manga and sci-fi forever. She has attended many of the associated conventions and for the last two years, I attended the C2E2 convention with her. Both times we stayed at the Hyatt Regency McCormick Place, which is so convenient for parking and getting to the hotel. The hotel itself is a great venue for the convention, with plenty of space as well as being great from rolling out of your room right down to the action without having to move your car. The rooms we have gotten have been nice and clean, with the staff being very cordial and professional. I love that there is a fridge for storing my bubbles and any leftovers we may have. The beds are comfortable as well as the pillows and linen. As crowded as the convention gets, we have never had a problem getting back and forth on the elevators. The other nice thing about this location for convention is the parking, which is also connected to the hotel and convention center. You do have in and out privileges, but we have rarely used it beyond the actual days of the convention due to the fear of not getting a spot due to the crowds. There are several restaurants as well as a market place that fill a need for eats that are all right, nothing to write home about but good in a pinch if you don't want to go out. That said, the staff in all of the restaurants were very nice. While there may be better hotels downtown, the convenience of being able to walk from the room to the convention overrides that for me. We have already booked our room for 2026 for the next C2E2 convention and The Doctor will be joining us. read more

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Exceptional breakfast buffet. Extraordinary staff. Very clean. Highly recommend when booking in the Chicagoland area!

So my reviews specifically for The tap room, which I went to an event at. The initial experience was pretty nice. The space was great well kept and very open. The staff was friendly and The attention at the bar was pretty quick initially. They also had light food which was all very good. It was served in chafing dishes and worked well for the event. Where the place really lost stars for me was in the taking of drinks. When I was about 3/4 finished with my first drink, the bartender asked me if I'd like another. I said yes and they got me a second but then grabbed my unfinished drink and dumped it. Which I was mildly annoyed at. Then close to the end of the event. They were cleaning the bar and I was sitting there talking with someone and I had finished about a 40% of my current drink and while I was talking they took my drink dumped it! They could have said something to me or just said hey. We're wrapping up. Are you still drinking this? But no, they just took it while I wasn't looking and cleaned the bar area. This is completely unacceptable. Enough for me to never come to a place like this again. I get it might be the end of a long day, but if you're guests have a drink, you should not be touching that drink unless they say they're done if it's closing time, which it wasn't when this happened about 20 minutes before the event ended. You should say hey We're wrapping up are you going to finish that? And I can see if you were maybe cutting someone off however, it was my third drink of the night and they had already dumped a quarter of my first one and I didn't even finish half of the 3rd. read more

This was my first time staying at this hotel, and I had a good experience. I didn't interact with the staff much, but when I did, they were very friendly and helpful. The hotel itself is huge, so if you're not familiar with it and the conference center, it could be a little confusing to navigate. The room itself was clean and quiet. The bed was comfortable, but the pillows were too flat in my opinion. It is in a great area if you like to eat and drink it nice places. I would come back. read more

Wonderful hotel attached to McCormick Place venue. Rooms are good sized with all the amenities. Hotel is massive with 33 floors of guest rooms, several restaurants, and direct access to conference center. Stay in the south towers and enjoy the view!! If you are attending any sort of conference at McCormick this is the only place to stay! Attached pics are all the view from room 3326. read more

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We stayed here for my daughter's volleyball tournament (Windy City Qualifier) and we'll most likely stay here every year now. The staff were superb and always made sure to check up on us, helped me with our reservation, and provided such a pleasant stay for us! I wish I got the name of the front desk manager that took care of us. She deserved praise for her excellent service and hospitality. She was a black American lady, still young, and always stood on the side of the front desk area. Not sure if she was a manager, but she could have been the night security. Hahaha someone please help me figure out who she is (she worked nights/overnight) and give her all my love and praise for her wonderful hospitality!! Give her a raise!! read more

I never write reviews but this needed to be said. Terrible experience. Still working out my credit card balance. They charged mine and another person's stay on my card just because we have the same last name???!!!!!! What? Also, on the phone for over an hour. Spoke to multiple people and now I still have to wait for management? Are we training properly? read more

This place was clean, well maintained, and had amazingly fast elevators. HOWEVER, one of the employees straight up lied to me!! I asked if their pool (featured prominently on their website) would be open late Feb prior to booking and was told yes. When I got there and asked about the pool hours, a staff member told me "we don't have a pool" ...????!!!! It literally says "pool" in the elevator, so we press that button and lo and behold there IS a pool, it's just not filled. Why not just say it's not open, like girl you do have a pool!!! This is obviously not a huge deal lol but it was so weird!! Also, if you think this place is normal and uses an actual bottom sheet you're wrong. Just like so many hotels, they use a top sheet as the bottom sheet. Ew!!!! It always comes undone and exposes me to the gross mattress!!!! Hotels please stop doing this!!!! Again though, cannot praise the elevators enough read more

I stayed here a few times. They upgraded to a better room. But... They only had the Market to place the order from for food! They are over priced!! They use the frozen pizza, salad was pre-made and so small. Staff at the Arc Bar was too busy to even have us seated so we didn't even get the dinner( that is why we ended up getting food from the Market). Despite all the room the hotel has, there aren't enough restaurants! Also, at other Hyatt regency hotels, they usually have amenities such as make up removers, Q-tips, cottons at the sink counter, there was nothing! If you are looking for some quality services like other Hyatt properties provide, I am not sure if this one is. read more

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10/13/23 UPDATE: After speaking to the Manger Octavio this morning I've decided to change my rating of this establishment: 0.1/5 I didn't complain while there not once but the fact that they charged my account additional money on the day of checkout and didn't notify me as to why... not okay. I called twice - was on hold for the "accountant" for over 10 mins before hanging up. Then I called back and asked for the manager and was placed on hold again over 10 mins. Then the lady came into the line and asked did the manager help you? I told her no and then was told "I'm going to walk over to his desk". She had to walk over to this guys desk (Octavio) in order to prompt him in answering the call. RIDICULOUS. Then Octavio tells me I was charged money because of the "water bottles" in the room when they said "Complimentary". Look, if someone has been traveling, paying an arm and leg to stay at your establishment and does a walk through of the room to see (2) "complimentary" water bottles how would they not think oh these are for me!? Never the less. I was told my funds will be back in my account by next week. HERE's some SUGGESTION: keep the waters at the front desk and give them to the guest at the time of check-in. Also, someone should do a second walkthrough of the room after it's "cleaned" to make sure it's cleaned properly and not lazily. I DO NOT RECOMMEND STAYING HERE AND WOULD NOT RETURN. ---------------------------- 10/9/23 Rating: 4.0/5 (for Room/Experience) Rating for Market to-go: 5/5 Rating for Arc Bar: 2.5/5 Stayed here 4 days/3 nights. Beautiful and huge hotel. A bit pricy. [THE EXPERIENCE] My room was nice but there were strands of hair in certain places: bed, shower, sink, toilet. Other than the hairs the room was nice, comfortable. Tv selection was subpar - the channel selections was lacking. [FOOD] Ate at ARC BAR and regretted it. The food was disappointing. I ordered the Chipotle Chicken Nachos and the shredded cheese they put on it wasn't even melted. So it was just shredded cheese on tortilla chips with meat. - 2.5/5 RUN!!! Don't waste your time or money ordering from them!!! Also visited MARKET TO-GO a couple times --5/5 Customer Service was great!! Lots of selections like: chicken tenders, mac & cheese, other hot side dishes, yogurt parfaits, cookies, health bars, energy drinks, adult beverages, lattes, various snacks AND MORE! [SHOUTOUTS] Micaela at Market to-go has impeccable customer service! Maria her supervisor very kind as well. Front desk staff -- professional and good customer service. Security personnel -- nice - opening the car door for guests when you get dropped off in-front of lobby. read more

Hyatt Regency McCormick Place - Shredded cheese just sprinkled on the tortilla chips not even melted. 10/6/23 - Hotels Near Me - Chicago, Illinois

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College friends and I flew into Chicago to watch the Minnesota Gophers play Northwestern in football at Wrigley Field in November 2025. We ended up staying at the Hyatt Regency McCormick Place. This was based on a recommendation from my sister-in-law who had a colleague running the show at the hotel. The experience was awesome. The staff were friendly and courteous. The rooms were really nice and comfortable. The hotel facilities were top-notch - with, again, helpful and accommodating service providers. And, there was easy access to public transportation. My friends and I had a wonderful trip and would wholeheartedly recommend the Hyatt Regency McCormick Place to all visitors to Chicago. read more

I came here for a conference and for the most part, enjoyed the experience. The room was spacious and quiet up on the 14th floor. I really appreciate how the ice machine rooms also have filtered water dispensers - more hotels need this! Bathroom was nice and clean as well. Check in and out were both easy on the app, and for the most part, the mobile key card worked pretty well. The other aspects of the hotel left a bit to be desired. I wanted to try one of the restaurants, only to be met with signs basically saying that their hours are not reliable. Also, the conference center is not that great. Yes, it's huge. Lots of rooms, and they are spread out. A few things: 1) Some of the rooms are too small. They cram a bunch of chairs into some of the rooms such that it feels like people are packed like a can of sardines - it was actually uncomfortable. The larger rooms were okay. 2) I'm not 100% sure the catering came from the hotel, but it was horrible. They didn't have enough food for breakfast. They only set up one set of lines for the buffet on the first day for lunch (there were over 1000 attendees). They ran out of food again on the second day. We got soggy wraps wrapped in dripping wet cling film at that point. 3) There are not a lot of places to sit and eat besides the meeting rooms. As I said, I don't know if this is the hotel's fault, so I won't knock them for that. 4) The escalators weren't that reliable. It seemed like at any given time, at least one wasn't working. Not great for accessibility. For the stay, it was fine. I also like how they have a food delivery note at the bell desk - makes things clear. Oh, it's also very close to a bus stop, making it easy to get into the main city. read more

We came here for just a one night stay due to an event at McCormick Plaza and this hotel being directly connected. The hotel is very nice, but note there is no parking near the front lobby, so if you're checking in to the hotel you can park first. Parking was $38 per night and $50 something for valet parking. The staff at the hotel provided great service. We were able to check in quickly, and our room was in the South section on the 21st floor all the way at the end of a hallway so we had a south view with the lake to the left and the city to the right. For those sensitive to smells, the hotel lobby scent is a bit strong. The room itself was nice, bathroom seemed recently renovated. One annoying issue was the light in the closet kept turning on at the slightest movement in the room even in the middle of the night. We wished the provided shampoo/conditioner/lotion was more allergy friendly as they also have strong scents. read more

The only thing worthy of this place is the location! The customer service or customer experience I received was one I cannot reward. I booked months in advance for an event and 3 days before my stay , my mother was hospitalized and I tried to cancel my reservation. That was more than enough notice! I was part of a group of more than 150 rooms block.. I tried talking with someone there, I tried disputing the charges.. they were removed but reapplied the next month. I was 3hrs away from Chicago, never set foot in that hotel and never will. My Hyatt experience is memorable for all the wrong reasons. Cut throat industry or just them, Hilton allows you to cancel if /when needed. Guess I'll always make sure to patron an organization worthy of my business. read more

Welcoming and friendly...they were happy to help even though we were there for a short stay ... Clean and very accommodating arrangements....would enjoy another trip... read more

We checked in a little bit after 5pm we were tired from the Auto Show. I didn't get any pictures of the room sadly. But the beds are hard and the bathroom set up is weird. I will be returning due to the area having alot to do! Also the lady that check me in didn't validate parking or even tell me it's gonna be included on my hotel bill. So I was charged twice basically it took a week for it to be refunded. If you're gonna have agents that check ppl in with no customer energy, get kiosk. read more

Hyatt Regency McCormick Place - Hotels Near Me - Chicago, Illinois

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I booked online for a Friday night stay with Saturday check out. I got two beds and a city view (city view is a little more expensive) The customer service at the front was friendly and made sure they explained to me how to use the key fob for the garage parking & where to go. My biggest concern was parking due to the McCormick area being so close to downtown, the parking was just about $40 For a 24 hours stay but you could come and go as you please as the pass is also the key to your room, they also charge it to the room cost at check in if you don't want to pay at kiosk. Wish they had a better deal for parking for guest as the stay is expensive as well. The location is really great especially if you want to have food delivered. The rooms were very clean and spacious. They had a pretty good variety of television and free movies which I liked because I don't like to pay for miscellaneous things when I stay. I also thought the rooms with the city view could be very romantic if you are going to stay with a significant other. I have the biggest pet peeve with their "no trash bags" in the rooms ideal..I don't feel like it is sanitary and leaving trash in hallways out the door is not very aesthetically pleasing...but this seems to be what everyone's doing during Covid. The room service wasn't an option either due to covid. But the entire stay was very elegant I was very well pleased with the quality of the room and I would definitely reserve through the Hyatt McCormick again. The only thing that I did not really care for was that the vending machines didn't have a variety of beverages and a lot of them were not in stock when I tried to leave my room for something to drink they could do better about keeping the vending machines stocked but other than that it was a beautiful stay. Id definitely book again without hesitation! read more

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Terrible front desk people and the Hyatt app doesn't seem to help. Maybe that's a why they have long lines and rude front desk people

Valerie Walker helped us during a wildly busy weekend with our accommodations. We were in town and needed more nights than booked. She helped make a stressful satiation into a beautiful long weekend stay. We had an amazing time, wonderful accommodations, and I can't thank her enough for her professionalism and support! read more

Great location, well-appointed rooms, nice views, helpful staff! It isn't cheap to stay here, but I think that the value is there! The location is amazing if you're interested in the riverfront, Soldier Field, museums, or obviously if you have a convention at McCormick Place. It was very nice to be able to walk off the show floor and straight to my room rather than requiring a shuttle ride. The room was fairly standard fare at this price point and the view was lovely. Tip: remember which tower you're in, north or south. I'm totally not saying that because I forgot and went up the wrong elevator the first time. Plenty of helpful staff and I rarely waited in line for help. I would stay here again. read more

Here for boys volleyball tournament for the first time. It's clean, staff are super nice, convenient skywalk to McCormick convention center since it was a freezing 20 plus degrees outside. My minus one star is after we checked in, we put our stuff in and left for the day, we came back my hubby walked into the bathroom, his socks/pants got wet from what we thought the toilet leaked. There was water on the floor around the toilet smh. We called the front desk and they sent someone up right away. They told us it might've been from housekeepings leftover cleaning idk. So that was taken care of & I couldn't sleep the first night because of the noise in the walls, I later figured out, it's the elevators! Smh my room is literally on the other side. So note to self or anyone to make sure your room is not next door to the elevators, other than that, I'd recommend Hyatt. read more

Hyatt Regency McCormick Place - Hotels Near Me - Chicago, Illinois

I came here for a conference event and this location was great. Pretty easy to navigate, clean, and has some nice dining options within the hotel. read more

This is a huge hotel. I was here for our group's convention with 1200 people. We had to go thru the bill because many details were incorrect; so i would say our event coordinator was not great My corner hotel room on the 16th floor was great; it faced Lake Michigan. The staff is great. The sauna, the pool and gym was great and was very available and very clean. The McCormick Convention Hall was quite far. Better bring a scooter to get around between the hotel and the convention hall. Also the event planner could have planned it better. read more

My sister and I chose this hotel for C2E2. Teeter-tottering between the rating of 4 and 5 stars but I I ended up with 5 (4.5-something rating rounded up). Basic and borderline dated decor? Sure. Front desk lady also could've been a tad bit friendlier. What I liked about this hotel though is how spacious the room we got was (1 queen bed and 1 double bed but honestly the beds both looked like queens). Plentiful amount of towels. Decent comfiness of the beds. Room-soundproof-wise, pretty alright (heard voices in the room next door only when someone with a deep voice was talking.....not too bad as I experienced much worse). Though, I'll add that since this hotel is connected to McCormick Place, which is where C2E2 is held, there were people shouting up a storm in the hallway at 10 pm thinking that this is their own dormitory, so be weary if you do book a room here during the event. Definitely not a 5-star hotel in terms of high-classiness, but I had one of the much better hotel stays here in comparison to those that I've had at a similar price point. read more

I stayed at this hotel for a conference in April. The decision to stay here was purely based on convenience since I wanted to be walking distance from the conference. I would say that's their biggest advantage along with the gym. The hotel connects to the convention center directly from the second floor and you don't even need to go outside which is great during the cold and winter in Chicago. Other than that I think this place is overpriced and the rooms are outdated. The common areas look much nicer than the actual rooms. The gym was great, plenty of equipment and a few peloton bikes. They also had a Tempo but not sure if it was working. There's a few restaurants walking distance and it's pretty close to Chinatown but unless you're coming for a convention I don't recommend staying in this area. read more

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My stay here was pleasant. Customer service was fairly attentive and always very polite. It was a little tricky to navigate the main lobby area is the layout is like a maze. The parking garage is very easy to use and I believe parking was covered with the room. I felt that my car was very safe and secure. There are plenty of areas in the lobby in mezzanine or second floor Lobby we're hanging out, chatting with other people or just finding a quiet space. My room is always very clean and quiet. The View was phenomenal. The bed was comfortable, although the pillows just never worked well for me there. There are plenty of electricity ports for all of your needs. Wi-Fi I was just fine. The bathroom was perfect, and I really like the flat shower entry, however a little water always creeped into the general bathroom area. The bathroom mat towel is a must use item. read more

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I was very pleased with the room and the view. The location was perfect with in 20 min. from soldier field. My only issue was at time of check in the guy that checked us in was in such a rush to get me out of there even though no one was behind me. He gave me no directions to the room it took me 10 with all my luggage to try and figure it out. He never mentioned any of the hotel amenities or anything. it's more of can i see an ID and here are your keys. I Gave it a 4 start because i feel like customer service should be part of the experience. read more

Hyatt Regency McCormick Place - the room, nice and clean simple enough. - Hotels Near Me - Chicago, Illinois

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This place is huge! One of the biggest hotels I have been in. Everything is new and very nice. Watch out for the lines for coffee at the Starbux in the morning it can get really long. Like over a half hour. The staff is very nice and will help with anything you need. Check them out on your next business trip. read more

Hyatt Regency McCormick Place - Hotels Near Me - Chicago, Illinois

This hotel DOES IT. PROS for me (everything I used is listed here): 1) GYM! nice nice and not too crowded. Tons of equipment, weights, treadmill, just everything you need and always available. 2) MARKET. Where everything is overpriced but you pay for the convenience. The Lattes, Chai lattes, smoked salmon bagel and frittata were pretty good. You can also place the order from your room and pick it up at the side register (next to the refrigerators) since the lines can get very long (from the McCormick place? and the convention attendees) 3) Several restaurants (I tried the Eights and Sixes) which is pretty fast (build your own Asian bowl) but not the best. 4) Free shuttle to Horseshoe Casino (check hours because they are kind of rare and inconvenient) 5) a TON of convenience items at your disposal FREE! (see my picture). Anything you need or forgot or want to have more of, they will bring it to your room in 10 minutes. There is a limit of certain items, ask first or they might charge you. 6) Quiet AC (huge for light sleepers) 7) Has an empty fridge for your leftovers 8) Standard working safe CONS 1) The floor in the room had a funky smell (in one spot) but the rest of the room was good 2) Room does not have 100% black out curtains. They are more like 95% which is a con for light sleepers. 3) Too few shuttles to the casino (didn't use but the hours did not work for me) read more

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Stayed here, opted in for an upgrade to a city view room. The room was very nice, clean and house keeping was good. The in-room coffee maker worked and the k-cups were fine. The people that worked at the market cafe were friendly and helpful. Restaurant service was also great, friendly - food at the breakfast was great. Room: The shower handle fell off, and the back of the door to the bathroom was chipped and the paint was peeling. The artwork was kind of creepy and weird. It was nice to see a good size mini fridge. The water filter down the hall was clunky but nice. The provided "free but not really" water in the room smells like used car salesman and should just be free, or abolished. Check In: Computer issues during check-in, receptionist also added multiple days of to my room account (which I found out later) which I had declined. Check Out: Issues during checkout. Clerk didn't want to remove the 2 days of parking that I declined and didn't use. she also had trouble getting in touch with the manager, and was explaining to me that I had to wait for a phone call from the parking company in order to get the parking charges removed. It took 20-30 minutes of discussion to get these charges removed from the bill. TLDR : It was *very hard* to get an honest bill from the Hyatt Regency McCormick Place. It took lots of time and discussion during checkout, the process was not easy, unfortunately, the manager never showed to help the receptionist nor came to the counter to assist with the checkout to help with a clean bill. For me, this is pretty much a deal breaker for future use. The whole process felt scammy. The dated bathroom fixtures, were a little out of place at such a high end hotel, so was the "3.50 bottle of water tag" in your room. I loved the cafe and the staff at the breakfast place. read more

I stayed here recently for a work trip and had a very enjoyable experience. Our check-in and check-out were pleasant and swift. Rooms were very clean. We didn't stay in the immediate area very much (I was mostly at our office in the city center), but it was a cool area. Recommended. read more

Had a wonderful Stay !!! The executive suite has the best view !!! Kiki ,Latrice , and Tyrese where very kind and helpful!! Thank you for everything read more

My husband and I spent the weekend here and the staff was phenomenal. Eric at the bar was friendly and very attentive. I would like to give Kiki, the front office supervisor, a special shout out she went above and beyond. Her personality made us feel so welcome and so well taken care of! read more

Had a wonderful visit with family that was staying at the Hyatt Regency McCormick for the 2020 Chicago Auto Show. This is always the hotel of choice for proximity and convenience. It's also a an awesome hotel with great views of downtown and great service. read more

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For being one of two anchor hotels at The McCormick Convention Center in Chicago, I am blown away there are no formal restaurants within the hotel. There's a Chinese buffet that doubles as a breakfast bar and an open bar area called ARC, which is a bar with open lobby seating. That's it folks! Where are ppl to sit and discuss business proposals, reacquaint with colleagues, or just relax with coworkers? Not at The Hyatt Regency. read more

I recently stayed at the Hyatt McCormick for a tradeshow. The location for tradeshows is fantastic because the hotel and convention center are connected. It's easy to walk back and forth from your room to the event being held there. The facilities themselves seemed in decent shape for the amount of people that stay there for all variety of events. I had a king room in the corner on the 20th floor. The room was clean and spacious, no issues to report. On the main level there is a market that is like a convenience store. With coffee and alcohol it was a one stop shop for most people. In addition there was a bar and restaurant area. It was nice to have but this area was very busy at lunch and right after the tradeshow. You had to time it just right to be able to get a table. It was kind of frustrating but understandable. We usually went off site anyway so not a big deal. The front desk desk staff was awesome. Very helpful with questions and working out issues. I interacted with them a few times and have nothing but good things to say. In addition to staying at the hotel our company hosted an event in one of there conference rooms. The event went off without a hitch and again I'd say that's due to the staff. My only issue was the buildings can be a little confusing. Our event was held across the sky walk from the actual hotel and attendees had trouble finding it. I also got turned around finding the parking structure once. In addition to offering other guests directions. It's typical hotel stuff I suppose. For the event I was there for, I thought this was a great hotel. I'd stay there again for a tradeshow. If I was in town for something else I'd stay closer to downtown. read more

My stay with Hyatt was exactly what I requested, a lake view​ room​ for Mom and I. After check-in, we found our room on the top floor! It provided an awesome view of Downtown Chicago, Soldier Field, and Lake Michigan. It was great to wake up to an exciting view each morning. Let me add that Zac at the front desk was friendly and helpful upon check-in. I required his assistance the next day as well. I also enjoyed the fruit water at the front desk. There's nothing like an​ ice-cold​ cup of water on a hot day. Our housekeeping staff member, Yvette, was pretty awesome and friendly. I hope received my small token of appreciation that was left at the front desk. I enjoyed the Hyatt which is about a 10-minute​ walk to restaurants. Selections on site and at the nearby Marriott are few and, as expected, the prices are a bit more than you want to pay on a daily basis. McCormick Place Conference Center and the Marriott can both be accessed​ via walkways. There's no need to go outdoors and get sweaty in the summer or freeze in the winter. read more

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