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I love staying at the Marquis because they offer a different Marriott vibe the art the food the service is not like general Marriotts
Loved our stay at The Marquis! We stayed here for the Liverpool game at Soldier Field and were so thankful because we had no idea it was a 10-13 minute walk! Also considered going to the Sky game and didn't know it was attached to Wintrust! So if you're a sports fan, this is the place to be! The room was very comfortable! Bed was great! The pillows were a little too soft.. but I think that's more of a preference because no hotel pillow is great to me. The safe was very helpful for the most part. When we checked in the guy did tell us about parking being across the street so we had to figure that out by ourselves which was a little annoying, but that's not a big deal. Parking is so worth it being included because you can just go in and out with your room key and use the cross bridge! Great hotel!
This was a work trip for a convention. The hotel if you are attending a convention, bar none the best around. Everyone else on the trip was jealous of our hotel. Really modern and great beds for getting some rest while away. We have few conferences coming up and I'll be back. Loved the location to the train station. Great neighborhoods to walk to try local food and even pushed it to a White Castle to suit my Michigan taste buds.
Nice hotel but pricey. If you're at a conference, suck it up because everything in the area is pretty expensive. Parking is not included. $50 to $60 a night. The restaurant/ bar is ridiculous, a house Chardonnay is $24.95 a glass. Ouch. The rooms are well kept. The executive suite is large and spacious. Could use more storage areas. Overall this is only set up for conventions and conferences.
We had a beautiful upgraded corner room suite that was not only welcoming, but spacious and sleek. Couches, coffee table and long counter for entertaining (should you choose to do that - we did not), a desk that was more modern and sleek than most. Mini fridge and coffee as expected. The bedroom was large and spacious, which I enjoyed, but it also lacked more robust storage for clothing (no dressers). The bathroom shower was spacious, dual sinks and just overall inviting. The hotel staff were warm, kind and ensured that anything we needed were taken care off, including delivering a second robe and slipped, but I am not sure when it had two (2) on my reservation, it wouldn't have already been there. An extra blanked and kind and hospital housekeeping. The lobby bar and restaurant was buzzing with a lot of people from several conferences. If you were looking to chat, drink or eat, the environment was easily accessible. My husband and I were attending and staying because of a conference and it met all my expectaations. I appreciated that I could just walk down stairs and attend the conference. Oh - and 1.5 blocks away, walking distance, was my morning coffee at Starbucks. I recommend trying the Marriott Marquis in Chicago.
Went here for an evening cocktail hour for networking and appreciated the space and the hors d'euvres served. The convenience for having this hotel connected to McCormick Place - West Hall is nice and wouldn't mind staying here if I had the opportunity. I can't say about the stay since I haven't tried it but the common areas looked nice and updated, I would expect the hotel rooms to be the same.
I really enjoyed my brief stay at the Marquis marriott. I was there for a personal vacation with a friend who is attending an educational conference. I was really impressed with how well ran the hotel was as far as security was concerned. They had a great bar that stayed open late but sometimes not late enough. The hotel was closed to many of Chicago's activities and close to transportation. Our room was kept very nice and we had a wonderful View of the lake. They had a great exercise room which I was able to utilize and the staff was very friendly. I definitely plan to plan a trip back here.
This is my first time in Chicago and stayed here for an Ace Hardware show convention. It was conveniently located right across the street and we just had to get there on a walking bridge. This is my first time in Chicago and really enjoyed the views from our room on the 21st floor. There were two restaurants in the hotel, woven and bound and also there was a food hall, but we did not make it to the food hall. There was also a small convenience store with snacks and drinks, and they also made coffees there as well. We ate at woven and bound twice, and the food was pretty good. When we got to our hotel room, there were still old food in the refrigerator, but we had a housekeeper take it out that was a bit concerning to me seeing as this was considered a four star hotel. If you like it cold, this is probably not the hotel for you. We had it down to 65° and it was still pretty warm in there. The shower was a bit cumbersome it first but eventually, I figured it out. It definitely wasn't in the heart of Chicago because there really wasn't anything around there besides the convention center. There were always taxis waiting outside sometimes we also called an Uber. I'm not sure if I would be back just for the fact that the room just was not that cold and we woke up a few nights just kind of warm. I like my rooms to be like ice cold.
I spent shy of a week at the Marriott Marquis, for a conference. The hotel is pretty nice and the room is are spacious and well kept. I appreciate they have two bags of elevators, one that goes from 1 to 19 and then one that goes from 20 to their top floor. Even though there was a conference, I never really waited for the minute or so to get an elevator which was well designed. They do have a bar and sit down either early that is open full of the times. I walked by from early morning till late at night. They offer breakfast there older. To be honest, breakfast is way too overpriced. All you can eat for 32. My impression of this is it there are targeting with the conference crowd or some companies will likely just pay whatever the breakfast is. However, I thought it was way too much for the items on the map. They do have a food court type eatery that is also attached and as tacos, hot dogs, Pizza and the little bar. Place looked pretty much expensive but that is not open all the time. I have a gym in the building which to be honest I was fairly impressed with most jibs at hotels are fairly small. Have a couple machines that are typically exercise bikes or treadmills I'm over the gym here. Was very robust, having a large selection of weightlifting machines as well as cardio machines. The staff here was super friendly and generally overall accommodating. My one issue where I did not get this place. Five stars happened to be my checked in. I asked if they they could switch me to a King room if possible. And they gave me a long speech about how our request of the feather for a room is allergies and they take that very seriously. And due to that it wouldn't be possible to switch cuz they had someone spend the time defeathering the whole room. So not a big deal. However, when I get to my room I put my bags now and go to lay on the bed and quickly notice some trouble breathing. At first I thought it might just be allergies from traveling but that I felt like it was a sudden And decided to check the pillows. Well to my surprise one of the pillows was a down pillow. I called the customer service desk and they told me it wasn't possible. So I told them I was willing to bring the pillow down or I could just take a picture because I get that they they defeathered the room. However there is still a feather pillow in the room. After a back and forth and having to go down and speak with the manager it took over an hour to get into another. Not great for my first day traveling and to be honest I probably wouldn't have cared as much if they didn't believer the amount of time it took them to defeather the room which is why they couldn't change my room and then it turns out they never actually did that. Overall, this was a pretty big deal. I'm glad I didn't didn't find out the next morning, while I don't have an anaphylactic reaction to feathers I would not have slept that night and would have made my next day terrible If I didn't catch this. For a hotel that's not a Best Western to have so much theatrics around what they did to prepare your room to have not actually done it. I think it's pretty serious. Overall if you don't have allergies, you will likely have a better experience than I did. But if you do, just make sure you check the pillows even if you're in feather free room
I stayed at the Marriott Marquis while working an event there. Easy to get to from Midway airport, the room was clean and comfortable. The hotel is close to restaurants popping up near McCormick Place, and the lobby bar has a decent selection of food as well.
Great location connected to McCormick Place convention center. The staff was friendly and helpful. Rooms are spacious and well appointed. The pillows were a little hard;but, found a fluffier one in the closet. All the public spaces were kept very clean including the bathrooms. I would definitely stay here again.
Let's start with immediately noticeable. It's OLD. The decor. The rooms. The check in area. OLD! However the location is in the middle of all the hustle and bustle. Walking to pretty much everything and anything. Also great view to see the difference of the waterways during the St Pattys day parade.
Earlier this week I found myself flying to Chicago for a work retreat. Our entire company wound up staying at the Marriott Marquis, as well as parts of the hotel next door. Needless to say, I'm impressed that they could accommodate so many people. That being said, because the hotel was so full, sometimes getting an elevator was a bit of a wait. Nevertheless, I think the hotel and its staff did a wonderful job catering to such a large group. In fact, this hotel made the check-in and more so, the check-out process, so so easy. It was to the point that they had a floor just for luggage storage and they clapped for us and wished us well when we left. I've never experienced that. Ever. It was a nice goodbye. As far as the amenities go, it feels as if this hotel has it all. A coffee shop, a bar, room service, a bed that feels like you're sinking into a marshmallow. What's not to love? I do admittedly wonder about parking, but as I flew in and was taken there via shuttle, I have no idea. I would definitely stay there again, but very likely just on business. I feel that if you're traveling for tourism, there are hotels better placed for the sights. This isn't to say you can't take an Uber or walk, but you'll be waiting a bit, and in terms of tourism, I just feel it's better to be in the center of where you'd like to go.
My first stay at the Marriott Marquis Chicago, and I was impressed. Although it was located about four miles south of my meeting in downtown Chicago, the price point for such a modern hotel was excellent. As a Lifetime Titanium Bonvoy member, I can't remember the last time I received a room upgrade. But it happened on this trip. I was upgraded to a high-floor suite with a spectacular view, a separate living room, a huge bedroom and a bathroom fit for a king. I don't understand why high-status travelers still have to pay a $30 Destination Fee. However, $15 of that fee was redeemable at the hotel restaurants, so at least you get some of it back if you dine on property. When I entered my room, I noticed the floors in both the entryway and bathroom had just been mopped and were still wet. I'm glad I noticed because it would have been easy to lose your footing. I will say the AC controls in Room 2935 need some attention. Even after lowering the temperature, the room never seemed to get as cool as expected. The automatic controls for the sheer and blackout drapes were also sluggish. The workout facility was enormous, with a great mix of equipment. The M Lounge had to be one of the largest I've seen at any Marriott property. I found the breakfast offerings solid, although there wasn't as much variety as I expected. It's also a great place to escape during the day, but don't expect to find any snacks between meal periods. Overall, this was an impressive property, and the room upgrade certainly made my first stay a memorable one. read more
We booked for the price. The hotel is a 10 minute walk from the Green Line and a 15 minute walk from the red line. If you are looking to have a hotel next to Chinatown or next to the Wintrust arena, this spot is perfect. The bed was ok, not firm and not very comfortable, but great pillows. The shower was ok, the water pressure was not great. Housekeeping never touched the room during our three day stay. There is destination fee added on, but we were unable to tour the Wheeler Mansion because you have to book it the 24 hours before. When i asked the front desk to try to get tickets the day of, she said she'd email them. When we checked back later, she said the tour was at 1pm and she never heard back. If you're higher up Marriott status, breakfast is included in the lounge till 930am. Breakfast features scrambled eggs, bacon or sausage, and potatoes. read more
5 days ago
2 months ago
Loved our stay at The Marquis! We stayed here for the Liverpool game at Soldier Field and were so thankful because we had no idea it was a 10-13 minute walk! Also considered going to the Sky game and didn't know it was attached to Wintrust! So if you're a sports fan, this is the place to be! The room was very comfortable! Bed was great! The pillows were a little too soft.. but I think that's more of a preference because no hotel pillow is great to me. The safe was very helpful for the most part. When we checked in the guy did tell us about parking being across the street so we had to figure that out by ourselves which was a little annoying, but that's not a big deal. Parking is so worth it being included because you can just go in and out with your room key and use the cross bridge! Great hotel! read more
This was a work trip for a convention. The hotel if you are attending a convention, bar none the best around. Everyone else on the trip was jealous of our hotel. Really modern and great beds for getting some rest while away. We have few conferences coming up and I'll be back. Loved the location to the train station. Great neighborhoods to walk to try local food and even pushed it to a White Castle to suit my Michigan taste buds. read more
1 year ago
Nice hotel but pricey. If you're at a conference, suck it up because everything in the area is pretty expensive. Parking is not included. $50 to $60 a night. The restaurant/ bar is ridiculous, a house Chardonnay is $24.95 a glass. Ouch. The rooms are well kept. The executive suite is large and spacious. Could use more storage areas. Overall this is only set up for conventions and conferences. read more
We had a beautiful upgraded corner room suite that was not only welcoming, but spacious and sleek. Couches, coffee table and long counter for entertaining (should you choose to do that - we did not), a desk that was more modern and sleek than most. Mini fridge and coffee as expected. The bedroom was large and spacious, which I enjoyed, but it also lacked more robust storage for clothing (no dressers). The bathroom shower was spacious, dual sinks and just overall inviting. The hotel staff were warm, kind and ensured that anything we needed were taken care off, including delivering a second robe and slipped, but I am not sure when it had two (2) on my reservation, it wouldn't have already been there. An extra blanked and kind and hospital housekeeping. The lobby bar and restaurant was buzzing with a lot of people from several conferences. If you were looking to chat, drink or eat, the environment was easily accessible. My husband and I were attending and staying because of a conference and it met all my expectaations. I appreciated that I could just walk down stairs and attend the conference. Oh - and 1.5 blocks away, walking distance, was my morning coffee at Starbucks. I recommend trying the Marriott Marquis in Chicago. read more
11 months ago
Went here for an evening cocktail hour for networking and appreciated the space and the hors d'euvres served. The convenience for having this hotel connected to McCormick Place - West Hall is nice and wouldn't mind staying here if I had the opportunity. I can't say about the stay since I haven't tried it but the common areas looked nice and updated, I would expect the hotel rooms to be the same. read more
6 months ago
I really enjoyed my brief stay at the Marquis marriott. I was there for a personal vacation with a friend who is attending an educational conference. I was really impressed with how well ran the hotel was as far as security was concerned. They had a great bar that stayed open late but sometimes not late enough. The hotel was closed to many of Chicago's activities and close to transportation. Our room was kept very nice and we had a wonderful View of the lake. They had a great exercise room which I was able to utilize and the staff was very friendly. I definitely plan to plan a trip back here. read more
3 months ago
1 year ago
This is my first time in Chicago and stayed here for an Ace Hardware show convention. It was conveniently located right across the street and we just had to get there on a walking bridge. This is my first time in Chicago and really enjoyed the views from our room on the 21st floor. There were two restaurants in the hotel, woven and bound and also there was a food hall, but we did not make it to the food hall. There was also a small convenience store with snacks and drinks, and they also made coffees there as well. We ate at woven and bound twice, and the food was pretty good. When we got to our hotel room, there were still old food in the refrigerator, but we had a housekeeper take it out that was a bit concerning to me seeing as this was considered a four star hotel. If you like it cold, this is probably not the hotel for you. We had it down to 65° and it was still pretty warm in there. The shower was a bit cumbersome it first but eventually, I figured it out. It definitely wasn't in the heart of Chicago because there really wasn't anything around there besides the convention center. There were always taxis waiting outside sometimes we also called an Uber. I'm not sure if I would be back just for the fact that the room just was not that cold and we woke up a few nights just kind of warm. I like my rooms to be like ice cold. read more
I spent shy of a week at the Marriott Marquis, for a conference. The hotel is pretty nice and the room is are spacious and well kept. I appreciate they have two bags of elevators, one that goes from 1 to 19 and then one that goes from 20 to their top floor. Even though there was a conference, I never really waited for the minute or so to get an elevator which was well designed. They do have a bar and sit down either early that is open full of the times. I walked by from early morning till late at night. They offer breakfast there older. To be honest, breakfast is way too overpriced. All you can eat for 32. My impression of this is it there are targeting with the conference crowd or some companies will likely just pay whatever the breakfast is. However, I thought it was way too much for the items on the map. They do have a food court type eatery that is also attached and as tacos, hot dogs, Pizza and the little bar. Place looked pretty much expensive but that is not open all the time. I have a gym in the building which to be honest I was fairly impressed with most jibs at hotels are fairly small. Have a couple machines that are typically exercise bikes or treadmills I'm over the gym here. Was very robust, having a large selection of weightlifting machines as well as cardio machines. The staff here was super friendly and generally overall accommodating. My one issue where I did not get this place. Five stars happened to be my checked in. I asked if they they could switch me to a King room if possible. And they gave me a long speech about how our request of the feather for a room is allergies and they take that very seriously. And due to that it wouldn't be possible to switch cuz they had someone spend the time defeathering the whole room. So not a big deal. However, when I get to my room I put my bags now and go to lay on the bed and quickly notice some trouble breathing. At first I thought it might just be allergies from traveling but that I felt like it was a sudden And decided to check the pillows. Well to my surprise one of the pillows was a down pillow. I called the customer service desk and they told me it wasn't possible. So I told them I was willing to bring the pillow down or I could just take a picture because I get that they they defeathered the room. However there is still a feather pillow in the room. After a back and forth and having to go down and speak with the manager it took over an hour to get into another. Not great for my first day traveling and to be honest I probably wouldn't have cared as much if they didn't believer the amount of time it took them to defeather the room which is why they couldn't change my room and then it turns out they never actually did that. Overall, this was a pretty big deal. I'm glad I didn't didn't find out the next morning, while I don't have an anaphylactic reaction to feathers I would not have slept that night and would have made my next day terrible If I didn't catch this. For a hotel that's not a Best Western to have so much theatrics around what they did to prepare your room to have not actually done it. I think it's pretty serious. Overall if you don't have allergies, you will likely have a better experience than I did. But if you do, just make sure you check the pillows even if you're in feather free room read more
11 months ago
I stayed at the Marriott Marquis while working an event there. Easy to get to from Midway airport, the room was clean and comfortable. The hotel is close to restaurants popping up near McCormick Place, and the lobby bar has a decent selection of food as well. read more
Great location connected to McCormick Place convention center. The staff was friendly and helpful. Rooms are spacious and well appointed. The pillows were a little hard;but, found a fluffier one in the closet. All the public spaces were kept very clean including the bathrooms. I would definitely stay here again. read more
Let's start with immediately noticeable. It's OLD. The decor. The rooms. The check in area. OLD! However the location is in the middle of all the hustle and bustle. Walking to pretty much everything and anything. Also great view to see the difference of the waterways during the St Pattys day parade. read more
5 months ago
Earlier this week I found myself flying to Chicago for a work retreat. Our entire company wound up staying at the Marriott Marquis, as well as parts of the hotel next door. Needless to say, I'm impressed that they could accommodate so many people. That being said, because the hotel was so full, sometimes getting an elevator was a bit of a wait. Nevertheless, I think the hotel and its staff did a wonderful job catering to such a large group. In fact, this hotel made the check-in and more so, the check-out process, so so easy. It was to the point that they had a floor just for luggage storage and they clapped for us and wished us well when we left. I've never experienced that. Ever. It was a nice goodbye. As far as the amenities go, it feels as if this hotel has it all. A coffee shop, a bar, room service, a bed that feels like you're sinking into a marshmallow. What's not to love? I do admittedly wonder about parking, but as I flew in and was taken there via shuttle, I have no idea. I would definitely stay there again, but very likely just on business. I feel that if you're traveling for tourism, there are hotels better placed for the sights. This isn't to say you can't take an Uber or walk, but you'll be waiting a bit, and in terms of tourism, I just feel it's better to be in the center of where you'd like to go. read more
5 months ago
2 years ago
This hotel is so nice! The rooms are clean, and I love the king room layout. The bed was also very comfy! My view was also amazing. I love that there's also a mini fridge and safe. The shower is also huge and I love the dual shower heads and the overall setup! I asked house keeping to bring specific pillows that weren't down or feathered up to the room and Alan was immaculate and so helpful! He told me about all the requests you can make on the Bonvoy Marriott app under preferences and how you can request certain things before your stay. He also offered to bring me a shower cap and anything else I forgot to bring on my trip! He was so kind and a pleasure to speak to! If a hotel manager is reading this please know that Alan has been one of the friendliest and most helpful staff at any hotel I've ever been to! And I've traveled A LOT in my life. Thanks for an amazing stay! read more
7 months ago
3 years ago
This is such a beautiful property with phenomenal people on staff. The check-in process was seamless, and the bellman went above and beyond in his efforts assisting me with carrying luggage to my hotel room and helping to get me reassigned to a king room with little personal inconvenience to me. I also had lounge access during my stay, and it was beyond reproach. My experience got even better when I stumbled upon this dope art piece/tapestry titled "The Blues" on the third floor and spotted two blues musicians from my hometown in North Mississippi and many other cultural icons. Fun fact: If you venture over to the south end of Chicago's Grant Park, you will find a marker from the Mississippi Blues Trail acknowledging the "Great Migration" and more African Americans coming to Chicago from Mississippi than any other state. read more
1 year ago
5 months ago
2 years ago
6 months ago
3 years ago
I stayed here recently and the song from the Great Muppet Caper - "Happiness Hotel" perfectly describes the place. I just had to change the lyrics a bit: Oh, there's no signage in the hallways There's no wi-fi on the floor Don't try to order breakfast There's no kitchen anymore But if the road's been kinda bumpy And you need to rest a spell Well, welcome home to Marriott Hotel If you've got luggage keep it handy But you're running out of luck 'Cause the bellhops aren't there And revolving doors are stuck Still if you don't mind chaos And a lack of personnel Well, welcome home to Marriott Hotel Oh there is no water There is no water And there is no ice There is no ice Sure we have our little problems But you'll never beat the price! **On a positive note, the hotel looks cool on the outside and the view from the 28th floor was nice. read more
Good ambience, food comes out. Quick hot. It's very good and Service is very pleasant. Hotel rooms here are very nice. Although dinner was great, I came down for lunch. And the lunch hostess, well; she was rude, disrespectful and acted like she did not want to be bothered with seating me where I wanted to be seated. Wait staff was still kind and pleasant. So if you ever in Chicago and you come to the Marriott Marquis and you come here for lunch, be aware of Veronica, she does not represent the restaurant very well at all. Had to call the manager over to speak about this. normally I don't do that but I felt a need this time. read more
1 year ago
3 years ago
1 year ago
Spent a week for a conference. The hotel is conveniently connected to the convention center, so I didn't have to go outside at all. Rooms are comfortable and quiet. Spacious shower in the bathroom. Appreciated the mini-fridge; I usually get fruit snacks with me that need refrigeration. The hotel is within walking distance to the aquarium and the Adler planetarium. It is a little expensive and far away from the city center. Overall a good experience. read more
1 year ago
10 months ago
3 years ago
Very nice hotel. Pleasant and helpful staff. Great breakfast buffet that starts at 6 am. Pretty good gym with machines and free weights. Fast elevators. To be improved: Dinner offerings are mediocre. That said, lots of options nearby plus delivery. Gym needs a Concept2 rower instead of the Life Fitness rower. One of our pillow cases had old blood stains. WiFi is quite slow. Woven and Bound: morning greeter and several of the waitstaff just look unhappy. Cheer up. read more
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