Didn't get to use the service, but communication with Tom, while he made himself available readily,…read morewas difficult. In response to a clean and drain of my disabled mom's hot tub, upon hearing me say that I know how to perform the maintenance as required by the maintenance schedule but that her time in a care facility had resulted in the spa needing a drain/clean, asked me analysis details that i clearly cannot confirm from my physical location 100 miles away as I'm sitting at my desk just off of work because (surprise!) this isn't the only data point I've been keeping with a fragile family member and a data intensive career. He then continued to try to basically talk me away from using his service by reiterating that he has no electronic payment mechanisms (fine, not preferred, but would have worked around), and then that he might not be a fit. Waste of great responsiveness and very frustrating to be expected to singularly memorize alkalinity readings on my mom's hot tub from a month ago. Lol. I just need it drained and the funk cleaned. Is that too much for an overwhelmed woman to ask for for her mom? Two stars for responsiveness. Call left me quite frustrated though (get your cava tea ready for after).

I was looking for a new hot tub service. Tom responded to my inquiry immediately. His company is…read morenow my regular hot tub maintenance company and I am thrilled at his attention to detail and professionalism.

2026 Update David is…read moresurely Sonoma's best pool guy! We really appreciate his continued enthusiasm for doing a great job. And he's a really kind person, kind to us and our beloved Golden Retriever. So responsive to any question! And best of all, our pool sparkles!

David is by far the best full maintenance service in Sonoma. He knows his chemicals, the pool is…read morealways phenomenally clean. He takes his time when he comes to the house to make sure everything looks great. He also checks the pool system and knows a decent amount about Pool equipment so he can diagnose when something is wrong. I highly recommend David and I think that his personality and business knowledge make him the perfect choice

If you want a family owned,hardworking small business, that gets the job done and done right. Then…read moreNorthern Oasis is your pool service company. Omar and his two employees are honest, reliable and customer service driven. They go above and beyond and have competitive pricing.

We switched to Northern Oasis after becoming dissatisfied with the our previous company and have…read morebeen with Northern Oasis for a couple of years now. Omar has been very responsive to our questions and has always been very helpful. I feel the company has gone above and beyond in their service. Don't know why Yelp has this posted from an incorrect city and state. I am in Windsor, California

The workman was very efficient, good price for job. They came soon after being contacted…read more I highly recommend them.

Mike took great care of my magic tub when needed and he is very kind and caring. I highly recommend…read morehim and his service. He is the best in the business. Spa Brokers recommended him for my older tub and he know exactly what to do to make it like new. He is amazing. Much appreciate everything about him and his service and expertise. Leonard Martin

I had Crystal Clear Pool & Spa install a Pentair heat pump for my pool in Sonoma and they did an…read moreabsolutely top notch job. Fair quote, no surprises. When a part failed during installation they identified it themselves and made sure a replacement part arrived quickly. They've also been very responsive doing annual service. The heat pump works like a charm and these guys are great.

If I could leave less than 1 star I would! Unbelievably bad service and unprofessional. They have…read morespent more than 5 months trying to fix my spa problem. They have ordered wrong parts, routinely ignore emails and texts and then they say it's fixed but they never updated the software! This is the worst experience I have ever had with a contractor in my life! And never a word of apology or recognition of their terrible service! I hope customers will read this and be spared all the headaches I have had with this company!

Shimmer Pool & Spa Service Napa, CA…read more(707) 256-9971 https://shimmerpoolandspa.net/ This five-star review illustrates why it's worth investing in expertise. Roger Mejia's Shimmer Pool & Spa Service offers science-based water chemistry analysis, expert service, and fair pricing. They have the knowledge and experience to handle pool and spa issues precisely and effectively, providing superb results and the highest level of customer satisfaction. Let me demonstrate this with our experience. Our pool was a swamp. Due to illness, we were unable to maintain chemistry levels, and the pool became duck-pond green, teeming with algae. We were doubtful that the problem could be remedied. We contacted our former pool company, with whom we were customers for 40+ years, and they kept putting us off for over a month, promising to come the next day and never showing up or communicating. We looked for another service and found that Shimmer was highly recommended by real people (not chatbots) on our local neighborhood social media. We called Roger Mejia, and he came the next day to analyze the situation. He used a high-tech computer water analysis device, which gave precise data on our pool's water chemistry. This expensive device is reviewed as the "future of water chemistry management." Roger explained that his scientific approach not only gives guidance to balance a pool's chemistry but saves time and money that might be wasted on unnecessary chemicals, treatments, and labor. He also noted that his staff are Certified Pool Technicians who attend regular training courses on state-of-the art methods and technologies for achieving perfect pool balance. We were extremely impressed by Shimmer's investments in technology and professional staff, as we have not seen such commitment by any other pool service we know. Roger analyzed the data from his mobile water lab and set a remediation plan, which he began to execute the next day. For each session, he analyzed changes in water chemistry and determined the most effective treatment. Roger is committed to excellence, and he persevered through the challenges that our nasty pool presented. He even drove to our home on the weekend to check water progress. The result is sparkling clear water, with a perfect and stable chemical balance, as verified by Roger's mobile water lab measurements. Shimmer did what they said they'd do and acted in a timely and effective manner. We were so impressed that we engaged Shimmer for weekly pool service. Again, we got far more than we expected. The excellent techs, Ricardo and Carlos, brought high-end equipment to test water chemistry, skim, brush and vacuum the pool, and add appropriate chemicals. A few minutes after completion of the service, we received an email detailing exactly what had been done, including a photo of the pool. The email identified the pool technician and included time and date of service, chemical readings, service notes detailing tasks performed, and chemicals used. Impressive. This transparency and comprehensive information illustrates the professionalism and integrity of Roger Mejia's Shimmer Pool & Spa Service. I know of no other business in this field that offers this exceptional level of performance. Throughout the pool rehabilitation process and the weekly maintenance, every Shimmer staff member we worked with was professional, courteous, and obviously experienced and talented. Their training was evident: they knew the chemistry thoroughly, performed their tasks efficiently and effectively, and communicated clearly and positively. Roger Mejia sets the tone for Shimmer. He is precise and thorough, consistently demonstrating his extensive experience, rigorous training, and dedication to excellence. It is rare to find a business so professional and so demonstrative of integrity. There's no substitute for this kind of quality. Richard B. Napa

At the beginning he was ok, but as things went on, things got more and more expensive, charging…read moremore monthly, more charges on things that were included before, less communication, and little accountability- He said he didn't have staff to service us anymore, and I had a new company come out and immediately the new guy said that there was zero conditioner in the water, so chlorine was not keeping, and also there was no float- they just continued pouring more and more chlorine and shock in- we have paid for half as many chemicals in a hotter time of year with zero problems. This guy is nice but needs more experience with pools and business in general.

Kevin and his team at Sonoma Mountain pool and Spa are amazing. They are on time and make…read moreeverything perfect. I would recommend them 100% to complete your services or pool design. I saw the Napa hotel project they did and as a swimmer I can attest to what a great job they do. WOW!

Sonoma mountain pools install all new equipment in my pool. Kevin was very helpful throughout the…read morewhole process. When we found out the skimmer was damage. Kiven made time in his busy schedule to make sure the skimmer got replaced before the plaster got applied.

I began working with Jered in 2017. I've lived in my house for almost 8 years now, and I've tried…read more3 different pool maintenance companies (aside from Linden's Pool Service) serving the Petaluma area. I can say without hesitation that NONE of the other companies came near providing the quality and consistency of service that Jered has. No joke. The pool is clean, the water is clear, the filtering and cleaning equipment gets serviced regularly. Unlike the other companies, Jered makes it a point to regularly review the equipment, and is proactive in fixing equipment issues. I couldn't be happier. Linden's rates are competitive, but reasonable. I've found Jered to be straight and honest when discussing costs, and he knows how to keep me informed and how to set and manage my expectations well. And he's just a cool guy! Thanks Jered!

Jered has done a fantastic job taking care of our pool! He is super reliable, we can count on him…read moreto be here on his scheduled day, and communication is great!