Brian at Pool Tech is fabulous. Brian is transparent about pricing and options and I felt very…read morecomfortable working with him. As a Realtor in Santa Rosa, I would highly recommend him and the Company for an honest assessment, competitive pricing and excellent work.

Thank you! Thank you!…read moreThank you! All my pool equipment was dated and not pumping and filtering properly, so I called Pool Tech, spoke with Brian Forget, owner of Pool Tech, who came and assessed everything. As a result, my photographs say it all, awesome attention to detail, excellent work, and now I'm a very very happy satisfied customer, thanks to Pool Tech. I also asked about saltwater pools, and Pool Tech hooked me up with the best of the best saltwater system at an amazingly wonderful fare competitive price. I highly command Pool Tech, so call them, I guarantee you will agree Jeff Westbrook Santa Rosa Ca

Ward knows his stuff and his business partner Casey is so helpful too. Both these guys are such…read moreknowledgeable stand up guys. We moved to a house with a pool and quickly realized we had some water loss issues. We hired this company based on recommendations from other pool owners and can confirm that they really know their stuff and can also help educated owners on what is best for their unique pool set up. H2O is a great company and two really fine guys. We appreciate your knowledge and persistence in figuring out our spa issue. thanks guys. Diane and Susan

Pool leaks. Was referred to Ward by a reputable Pool Company. I called H2 Operations as they were…read morelocal. Ward was on vacation. His assistant called back. I told him it was a vinyl lined pool. The Pool is leaking still. Loosing lots of water. I call 4 more times in the following 2 and a half weeks with no reply . Finally got a response today and the assistant tells me they don't work on vinyl pools this time and he is going on vacation. Never talked to Ward. You need better customer relations and response time. I called another pool leak repair service and they answered the phone immediately and will be out in 3 days. Have a nice vacation.

I have in text from Seth saying he is not the owner and can not help me with any issues but on Yelp…read morehe clearly says that he is the owner. Folks watch out for this company. They serviced my pool on two weeks and they billed me for a month of service. The pool cleaning lady came out and did not even have experience with the equipment, cleaning person told me that my salt balance is off and asked her to are you going to adjust the the machine and she said that she does not know how to work it. I texted Seth and he said he does not all employees know how to adjust it and they all do a different job and not all have experience that is all in text. Then how are they going to keep my salt water adjusted properly. They do not send someone else to do it. Also there communication is terrible I texted Seth on few issues like some repair and replace a pump. Did not answer me till a few days after and said that he is sorry and but he is to busy and was not able to get to me. The future with this company would have been a disaster no experience for the employee with machines and equipment and bad communications. Also after two weeks not happy with service Seth says he is sticking me with the one year contract and trying to force me with 1800.00 dollars. Do not sign contract because they can give you terrible service and try to stick you with contract. He threatened me with the lawyer of suing me instead of trying to make matters better. I have all this in text by Seth. Watch out watch out for this company.

Seth was responsive and ready to help us with a problem caused by another pool cleaning company. He…read moreis well priced and obviously cares about his clients and the range of their needs!

If you want to be shouted at on your property by an angry man who puts his face so close to yours…read moreyou can smell the nicotine on his breath, this is the company for you. We used this company for 7 years and I had to deal with a surly looking tech coming to my place each week and surprise invoices that were not line itemed to explain what the charges were for. There are other pool companies that service Sebastopol that provide friendlier service, better quality and value - you don't need to be held hostage by these people.

Roger's Pool & Spa Service Has given my family great service and care over the last 24 years. They…read morehave always been very amicable and willing to advise for us to self-help as a first option to any circumstance that we may encounter. They were patient and courteous which allowed me to solve many issues I ran across. Their pricing has always been very fair, and I can say in my own best interest. I am pleased to say, I have been able to complete nearly every situation myself, with the exception of a pool sweep installation which was handled by one of their top pool technicians. Their are truly honest and reputable, and I would recommend them to anyone needing any service for their pool.

My pool looks sparkly clean since I switched pool companies. Pool Essence is more cost effective…read moreand they do not try to upsell products and treatments unless you really need something. Steve shows up promptly every week at the same day and time. He is professional and easy to talk to. I trust this local company.

Pool Essence is a great local business and thanks to them, my pool is always sparkling clean. They…read moreprovide an exceptionally reliable service at a very reasonable rate and are easy to reach for any questions or concerns. I highly recommend them.

Been working with Aquascape for a little over a year now, very impressed. When I moved to Marin,…read morethere was a persistent algae issue. After many youtube videos and DIY fix-it attempts, I couldn't keep the algae away alone, so I brought in Aquascape. Matt came out, and within a few months they got the algae taken care of. Since then the pool has stayed consistently clean, and continues looking amazing! Would recommend.

I genuinely wish I could give zero stars. My experience with this company has been one of the most…read morefrustrating customer service situations I have ever dealt with. It started with contradictory information about when their technician would arrive -- told one thing, then another, with zero accountability. Then when I reached out to ask a basic question about algae removal in my pool, I was refused a callback. A simple phone call. Never came. When I raised my concerns, instead of an apology or any attempt to make it right, they suggested ending my contract -- as if I had done something wrong by asking questions and expecting basic communication. And when I pushed back? They called me "nuts" for complaining. This is not how you treat paying customers. If you're considering this company, save yourself the stress and find someone who actually values your business. There are pool service companies out there who will communicate honestly, show up when they say they will, and treat you with basic respect. This is not one of them. PLEASE BEWARE

Requested services for pool maintenance and was initially happy that Saul was able to "fit me in"…read moreto his schedule. Definitely hire this company if you: Are not looking to not have your pool skimmed or have any leaves cleared from your cover. Are not looking to have baskets cleared in entirety. Are not looking for someone to tend to your pool for longer than 5 minutes per visit. Are not looking for a professional and/or customer service oriented attitude. I can see why others have posted here that their pools eventually turn to slime.

Saul has been taking good care of our pool and hot tub since we purchased our place in 2017. As…read morefirst time pool owners, I'm sure he's exhausted explaining things to us, but you'd never know it. He's patient and thorough. He's helped us out with: - Our old and run down hot tub that busted a hose - Our new hot tub that got overwhelmed when guests failed to put shock into - A brand new filter and controller that has taken our average pool temp up by about 6-8 degrees (warmer in May now than it ever was in July/August) while simultaneously lowering our electric bill. - He's advised me on our new hot tub even though it's not his job to do maintenance on He's local. You see him in the community. He's accessible (important for weekenders and vacation renters). He's all around just a good guy.

Angel is attentive to the pool's needs and to our requests and inquiries. The pool always looks…read morecrystal clear upon his departure. Additionally , Angel is a pleasant person to work with!

After stock many months of increased costs, I have canceled this service for my hot tub . They…read moreraised their monthly fee and started adding charges for chemicals so it worked out to about a 25% increase. Overcharged for a drain and clean as well. Seems like a "whatever the market will put up with in Marin" I did appreciate the weekly service guy (there were rough periods along the way) and Mike handled some repairs and did a great job.