Requested services for pool maintenance and was initially happy that Saul was able to "fit me in" to his schedule. Definitely hire this company if you: Are not looking to not have your pool skimmed or have any leaves cleared from your cover. Are not looking to have baskets cleared in entirety. Are not looking for someone to tend to your pool for longer than 5 minutes per visit. Are not looking for a professional and/or customer service oriented attitude. I can see why others have posted here that their pools eventually turn to slime. read more

Saul has been taking good care of our pool and hot tub since we purchased our place in 2017. As first time pool owners, I'm sure he's exhausted explaining things to us, but you'd never know it. He's patient and thorough. He's helped us out with: - Our old and run down hot tub that busted a hose - Our new hot tub that got overwhelmed when guests failed to put shock into - A brand new filter and controller that has taken our average pool temp up by about 6-8 degrees (warmer in May now than it ever was in July/August) while simultaneously lowering our electric bill. - He's advised me on our new hot tub even though it's not his job to do maintenance on He's local. You see him in the community. He's accessible (important for weekenders and vacation renters). He's all around just a good guy. read more

Saul is amazing. He has been taking care of my family's pool for years, and is hardworking, contentious, and one of the most honest people I know. I would trust him, and his company, with any job. I have worked in the service industry for many years, and I know great service when I see it. Integrity is hard to come by at any price, and yet, Saul is surprisingly affordable. I don't give many 5 star reviews. I'm picky, fussy, and demanding. Saul consistently exceeds my expectations and I'd give him 6 stars if I could. Simply put: the best in not only the pool business, but in any business. read more

Sonoma Valley Pool is HORRIBLE! Saul is not only unreliable, unprofessional, inconsistent, and clueless about caring for pools, he is a liar. DO NOT waste your time and call an actual company to do your pool service...in this instance, you most definitely do get what you pay for, and if you want to have a clear, sparkling pool to swim in, this is not, I repeat, NOT the person you want to rely on. I, unfortunately, had to give a '1 star' rating because Yelp requires it...I would rate Sonoma Valley Pool as a -5 read more

Before I hired Sonoma Valley Pool and Spa....I had a cess pool. No seriously....it was a scary disgusting green slimy swamp. It was unsanitary and embarrassing. I didn't have the time, knowledge or inclination to maintain it and assumed that hiring a pool service would be waaay too expensive. I was referred to this local family run business by another ecstatic customer and I can't tell you have relieved I am. For less than my daily latte habit, Saul comes once a week and works his magic. Imagine my surprise when one day after a big storm Saul showed up unscheduled "just to check on things". This is why I will never stray. If ever I have a question or issue Saul or his super helpful and knowledgeable wife Jolie are available 24/7...she returned one of my calls while she was away with her kids at Lego Land. These are honest, RELIABLE, hardworking folks and I cannot say enough about how much I value their service! read more

Saul and Sonoma Valley Pool & Spa are awesome! Experienced, professional, and dedicated. Totally saved our pool and salvaged the rest of summer for the family. They responded to my inquiry very quick, came out, gave an estimate, and set aside the days to clean our big pool all within the same week. Pool is back to normal and Saul has been helping us with maintaining and other questions at a moments notice. Very thankful. If you need help with your pool you better call Saul! read more

We don't use SVPS for pool service, but when our pool heater broke, they were recommended to us by our pool guy and Saul has done a great job fixing our equipment since then. Nice, easy to deal with, straightforward. read more

I have a small pool that I take care of myself, but whenever I have I problem Saul comes out and fixes things. He is always prompt, friendly and very helpful. Lately the algae has been out of control which I was unable to remedy myself. Saul explained that everyone was experiencing this problem due to the drought and the low water table. He treated the pool and it looks beautiful. My pool supply store also said that business is way up due to the algae and confirmed Saul's reason. read more

Saul is the best guy around for pool service. He services our pool and we are extremely happy with it. We have a giant pool that requires a lot of attention and tweaking and he is always around to make sure it looks great everyday of the year. He is honest, and we trust him completely. When we call for help he reacts immediately and lets us know what he will be doing to fix it and when he will be doing that work. Saul is the standard for all contractors to compare themselves. We will continue to have Saul service our pool as long as he is in business. read more

Saul, at Sonoma Valley Pool and Spa is wonderful. He does a fantastic job, and is professional in every way. Love that you can contact either on line or over the phone. He always gets back, and delivers what is promised with a cheery attitude. I can't say enough good things about his company. Highly recommend. Katy M., Sonoma read more

I have a house that I am turning into a vacation rental in the springs. Not knowing exactly what is needed for the high turnover of guests, I needed help. Saul, of Sonoma Valley Pool Service, was one of the most honest, knowledgable and straight forward contractors that I have worked with. I have learned quickly the value of knowing quality service providers in the valley. Highly recommended. read more

Sonoma Valley Pool & Spa has been a huge help to us in improving and maintaining our pool - including flawless conversion to a salt water system 2 years ago, a process that could not have been easier without the expert advice and professionalism of SV Pool & Spa. Most recently we had a major problem with the pool - the winter and spring rains had washed a layer of mud and silt into the pool and turned it into a murky green and brown swamp. Without missing a beat, Saul came to the rescue and knew exactly how to correct the problem and bring our pool back. Best of all, we had a clean and clear, fully restored pool just in time for the start of summer. Our kids and their friends from the neighborhood are enjoying the pool every day, and we never thought this would be possible from the condition it was in only three weeks ago. Sonoma Valley Pool & Spa always exceeds our expectations with great service at reasonable cost, and they are reliable. Thank you Saul and Jolie! read more

It saddens me to write this review, but we are only as good as our word and our service. When we hired Saul, we explained in detail what we wanted and needed from his service. He was upbeat, interested and cordial and we felt comfortable. That was as good as it got. As time progressed our pool sweep hoses became slimy and water murky due to inadequate chlorine levels, then he failed to show due to illness without any notice, then his services did not include brushing the pool or sometimes cleaning the skimmer basket and pool sweep bag. On his last visit, I was home and timed his visit....exactly 7 minutes! We are done....please beware. read more

Last year, I used Sonoma Valley Pool service and was so extremely disappointed that I feel I need to warn others. First of all, I called to make an appointment. Saul arrived, was pleasant, and then weeks passed because he forgot to return. He later admitted that this was the case---just forgot. When he finally got the pool serviced, I made the mistake of then entrusting him with the job of keeping it clean while I was gone for a couple of weeks. I returned to find it DEEP GREEN with algae, and the neighbors complaining. To his credit, he did come back everyday until it was clean again but that took over a week. I would not trust him to keep your pool well maintained! read more

The recent cold weather froze and cracked some of my hot tub plumbing. Saul came to the rescue once again. Quick, reliable service as always. Small town service at its finest! Thanks again Saul! read more

We have used Sonoma Pool and Spa since 1999 and have nothing but praise for him. Saul is honest and good natured and goes above and beyond the call of duty to try and squeeze us in even on crazy holidays like 4th of July or Memorial Day, and that despite the fact that he has over 100 customers who all want their pool cleaned "yesterday." He hones in on problem issues quickly and takes care of them and we find his prices reasonable. Best of all, he takes the time to explain exactly what the issues with the pool are, the work he did, and even instructs us as to how we can continue to keep our pool as sparkling as possible. We highly recommend Saul and Sonoma Valley Pool & Spa!! read more

We have used Saul's services over the last 10 years --usually for a one time cleaning/adjusting at the beginning of the pool season ( we otherwise take care of the pool ourselves) and for the couple of repairs that have been required. He has always provided excellent, honest service. The business is well run, and Jolie is very good about returning calls. read more

Saul and Sonoma Valley Pool & Spa are the best! We were having some issues with our pool and he came out the same day. Within a couple of days our pool was sparkling and the kids were able to swim! Our pool has never been better. They are great! read more

Unfortunately, my wife and I found out the hard way that Saul is dishonest and a liar. We just purchased our home and soon after Saul took over, just like the other disgruntled Yelpers, a green algae slime developed. It got worse and worse and we spent almost the entire summer with a smelly, green slimy problem that prevented us from using our pool all summer! Saul blamed it on the water in Sonoma and had us buy all kinds of alleged solutions, some expensive, like a salt-water system, but the problem only got worse. He just made excuses but never fixed the problem. I checked his activity on our surveillance cameras and saw that he only spent a few minutes on most of his visits. Finally, when the green, smelly slime problem got so bad, I suspected he wasn't doing anything or skipping visits. So I checked the cameras for that week, and he did not even come but charged for a visit. When I confronted him, he said he came. When I told him I had camera surveillance, he was caught off guard and then stated that he changed days. When I then told him that the cameras showed he wasn't there on any day, he came up with some ridiculous excuse that made no sense. I immediately fired him and also told his wife the whole story. I then called Gary's Pool Service. Gary was truly a godsend. He was shocked when he saw the condition of the pool. He treated the pool on 3 consecutive days, following which everything cleared up and we have had crystal clear, clean water since. Regardless of the good reports for Saul, so many bad reports that sound almost the same about the green slime should be enough to use someone trustworthy and competent. Saul may get by with the easy stuff, but when a problem arises, he's either incompetent, negligent or both--and lies to cover his negligence. I'm sure he will make his usual untruthful excuses, but I've got the digital video that doesn't lie. read more