I pre ordered a precooked thanksgiving meal. Supposed to be all boxed up ready to be picked up at your specific pick up time. I called twice to make sure order was ready before driving a half hour to pick it up. The answer after insane long wait time was yes. I arrived to find that it was not ready at all. It was half boxed up, they tried to give it to me with my receipt and send me on my way. I opened the box and realized I had no pies and not the correct amount of buns. They ran out of pies I already paid for and never put mine in my box so I asked them to comp me out a cheesecake instead. They did, but what a bummer to not have any pie that I preordered and paid for. I asked if there was re heating directions inside the box before I left. They were uncertain so they gave me one from behind the counter. This process should've been quick easy and painless. I love the thought of pre ordering and pre paying online choosing what u want and choosing your pick up time. Arriving, pick up your large box full of your order, gone through the order with in person to show all your items are there and being sent on my way with instructions in box. This was not how things went, maybe I'll try a different location next time. read more