Had a very pleasant experience at Hutto Family Eye Care. The office is cozy and very welcoming…read more Checkin was quick, and I was seen to very quickly even though there were 3 custom ahead of me. The staff and doctor were amazing. Very professional and kind. They took their time, answered all my questions and addressed my concerns. They have an Eyewear store in the premises. I selected my glasses and was out with everything I needed.

The family (hubby, me and our 2 boys) has been going here for three years now and we keep going…read moreback. The docs are helpful and caring and the ladies that actually sell the eyewear are great. They help you through the whole process. Locals should not overlook this full service local resource-they even offer a drive through to pick up your stuff (we picked up contacts and glasses for my sons this way last time) !!!

Professional staff and easy exam. Doctor is very nice and…read moreknowledgeable, transparent and easy to work with. Definitely recommend.

Excellent care and the best experience I've ever had at an optometrist. Dr. Thames is kind and…read morecaring and took care of my concerns. The staff did a great job in finding a pair of eyeglasses that suited my taste and budget and took care of the insurance details so I didn't have to worry about it. Highly recommended.

Staff is incredibly rude and does not explain things upfront. They don't even try to be kind or fix…read moretheir mistakes/misunderstandings. When I first started coming here, five years ago, they were amazing. Will not be back.

Great all around !!!! Second time here , this is a hidden gem within the eye wear austin / Round…read morerock area!!

I would highly recommend Double Creek Eyecare. They are very professional and while being very…read morepersonal. Dr. Carroll has a very nice bedside manner and takes the time to listen to you and does all the necessary testing. They have a nice selection of frames and prices are very reasonable. We will be going back in years to come.

Great customer service. They actually take the time to explain and answer questions. Great doctor!read more

I've been looking for a new eye doctor since my insurance changed. Dr.Tran is exactly who I was…read morelooking for. The office is super cute and has a variety of frames, that even pleased my picky self. Staff was friendly and patient. So glad to have found my new eyecare provider! I can't wait to get my new glasses in!

Very nice staff and informative during and after the exam. Dr. Haley Tran answered all of my…read morequestions and explained them in a helpful way too. The office was really clean and had pretty decor as well.

I was in dire need of some new glasses for my astigmatism. Vera and Jennifer were very kind and…read morefriendly upon helping me decide on a pair of frames. Highly recommend if you don't mind spending a few extra bucks on some frames. Total sweethearts.

NEWS WIRE: BRETT BARNHILL, I AM THE MANAGER-Pflugerville…read moreTarget Optical *Pflugerville Target Optical Manager has "SUCCESSFUL CHARISMA BYPASS OPERATION"! May God Bless you if you have concerns or require questions answered from "Brett aka I AM THE MANAGER. I requested email and phone information beyond "His Highness" for Target and his employer EssilorLuxottica. * NOTE: Please see attached photo for EssilorLuxottica correct corporate contact information 1) Can you please provide your supervisors information or have a return callback. --Call Customer Service 1-877-eat-crap. 2) Please provide an email address. --Call Customer Service 1-877-eat-crap. 3) Can you provide your EssilorLuxottica Store ID for reference. --Use Target Pflugerville for my ID. Message to His Highness BRETT BARNHILL; it's not only your company losing 5+ years of purchasing eye glasses and contact lenses. Target and Dr Pham are impacted as I will no longer use Target Optical during your leadership tenure. I recommend all to contact: Business Management Suzanne Allen, Customer Care Supervisor Contact Information Principal Suzanne Allen, Customer Care Supervisor Customer Contact Suzanne Allen, Customer Care Supervisor Additional Contact Information Fax Numbers (800) 877-0329 Primary Fax Phone Numbers (972) 241-4141 Other Phone (214) 496-4235 Other Phone

My appointment was at 9:10 AM, and I arrived early, but by 9:30 I still hadn't been seen. What's…read morethe point of scheduling an appointment a month in advance if they don't respect your time?

I would advise going somewhere else they've messed up my glasses probably seven or eight times I…read morestill do not have what I paid for and they will not refund me and they will not fix the glasses that I paid for.

I was overdue for an annual eye so I made an appointment with Stone Hill Optical. Making an…read moreappointment online was easy and I was able to get an appointment within the same week, on a Saturday afternoon too. I arrived to my appointment early so I looked through their vast selection of eyeglasses and sunglasses on display for adults and children. My exam went smoothly. Lisa performed all the basic exams, like a retina scan, to prepare for the doctor. Dr. Silverino was very helpful answering all my eye questions and she recommended contact lenses based on my needs. Overall, a very thorough yet quick eye exam and will be back again for my next annual eye exam.

Customer service! Educate your employees on products & how to treat customers. Change contracts…read morewith the lab that makes the glasses so you can be better equips to assist those with eye issues or disease. Stone Hill Optical came highly recommended I have an autoimmune disease that affects my eyes making them super sensitive to light. I need transitions with the darkest tint available & every add-on available. Glasses are very expensive with insurance because of this. The exam went very well. A very nice young lady helped me select frames & made the order. I picked the glasses up & there was very little tint. I took them back within minutes. I was told my insurance would not cover the tint & that was the reason. False!! My insurance never pays for add-ons. I asked for my money back & I left the glasses with them because I could not use them. I received a call telling me that it was the lab they use. The one they use does not make lenses with a grade 3 or higher tint. I was not told this up front. I was also told that Stone Hill Optical could choose any lab they wanted but contracted with this particular one. WHY? Is it the cheapest? I was told they would find another lab to make my glasses. I picked up the remade glasses a couple of weeks later. A man "assisted" me with them. I said something about the tint better be right this time. He suggested I allow them to make me a custom pair of sunglasses. Seriously?? I spend over $800 out of pocket for transition glasses & he makes a comment like that. I put the glasses on & he told me they looked straight & no effort to make sure they fit other than that . I just left before I lost my temper. I went back to have the nose pieces switched out. I got stuck with the same guy as before. He gave me the last pair of silicone nose grips they had in stock. I had to ask him three times before he told me the size of the grips. Customer service is MUCH to be desired. My glasses still do not fit properly & still do not get dark enough in sunlight. I do not live in Pflugerville & am recovering from major back surgery. I will have to go back again when I feel up to it to have them properly adjusted. I definitely will not let the same person assist me again. Stone Hill Optical may be good for those with normal eyewear needs. I honestly do not know. I do know that I will not use them again next year. I do not recommend Stone Hill Optical to anyone who needs new eyewear with major eye issues. The doctor was good. The rest was a ...well definitely not a good experience.