I cannot say enough good things about Cindy! She fixed my favorite glasses for me completely free…read moreof charge, just as a kindness. I offered to pay her, but she was so incredibly sweet and wouldn't take anything. Highly recommend

Wow, I wish all medical appointments went as well as my appt at Doublecreek Eye Care did earlier…read more I'm a male in my 40s and had lasik back in 2012 and have noticed my night vision has slowly been getting worse over the past few years. I went to an eye appt elsewhere in 2021 and they told me they couldn't do anything for me but I've noticed my night vision declined further since then so I made the appt. The staff are super friendly as is Dr Carroll. He is very informative and talked to me not only about my vision now but also how it will continue changing as I get older along with some advice around those subjects. He also was funny which was a bit unexpected but very much appreciated. I ended up buying glasses and am very happy with the way they took care of me. I'll definitely not be going anywhere else for my eye appts in the future.

I had an eye infection. Dr. Thi Nguyen was professional, knowledgeable and answered all my…read morequestions. He prescribed eye drops which cured my infection and gave me preventative tips to combat my dry eyes. I wish I had changed to him as my optometrist years ago! Vision + Eyes is a new space that is beautiful and spacious inside. There's a wide seleciton of eyeglasses on display. I'll be back soon for an eye exam as I need new contacts. Our whole family is switching to this practice!

My husband was misdiagnosed and given steroid drops. He was told that it was due to ultra violet…read moresensitivity. He went to another eye doctor and now needs surgery for an infection and a $500 prescription. There was no accountability from Dr T, only a snarky comment about how he stood by his diagnosis. He purposely misunderstood that I was not talking about myself and insulted me on google review. I have no problem with my glasses. My husband's eye infection/surgery could have been prevented. my husband did not go to him to get eyeglasses. He went to him for an eye infection, and steroids made it worse.

So thankful we have this quality, vision care facility conveniently located here in Pflugerville…read more My appointment this week was handled very well in a timely manner. I'm glad I'm one of their customers.

My appointment was at 9:10 AM, and I arrived early, but by 9:30 I still hadn't been seen. What's…read morethe point of scheduling an appointment a month in advance if they don't respect your time?

Going for an eye exam has always been a bit of a pain to me. I've always struggled as they flip…read morefrom one lens to another and ask me if I can see the letters or not. It can get long and tedious and I'll get tired and frustrated. Dr Snowberger is the only eye doctor that puts me at ease and explains everything in detail. He's straight to the point, comforting and doesn't force the issue while I'm trying to focus. The equipment they use seems modern and cutting edge and I always walk away from the office feeling good and well informed. Thanks Dr Snowberger!

I have been going to the eye doctor since I was in 3rd grade, I am now 43…read more This was by far the most enjoyable visit I have ever had. Dr. Snowberger and his staff were prompt, courteous and professional during the entire visit. Dr. Snowberger put my mind at ease about some vision issues I have been having. It was nice to know I'm not going blind, instead, I am just getting older! I look forward to being a patient for many years to come.

It's been many many years since I had a regular optometrist. Not that I didn't need one - my…read moreeyesight is awful - I just hadn't really established a regular doctor since moving to Cedar Park almost 20 years ago. Well today is the today that all changed. Nice big and modern facility, with a large selection of eyewear options. I was seen promptly by Dr. Trahn who took her time walking me through my options and explaining what she was doing and why. No complaints. I've got my new optometrist.

Still five stars. A friendly welcome from the receptionist, a thorough testing sequence by the very…read morecompetent and efficient technician and a good visit with my doctor. Nothing keft to chance, everything done inspires confidence in this excellent practice.

Dr. Nguyen was thorough, patient, and caring in his eye exams for both myself and my 93 year old…read moremother. He, and the staff are also thorough and genuine when helping choose the right eye glasses.

Extremely Frustrating Experience - Prescription Request…read more I had an extremely frustrating experience with this eye doctor's office today. I accidentally stepped on my L contact and needed one lens replaced, so I went to Costco with the expectation that I could simply provide them with my complete eyeglass prescription. Instead, I was told that the prescription had to involve Metro Optics, a vendor apparently preferred by the doctor's office. The way this was handled made it extremely difficult for me to take my prescription to the provider of my choice. I spent more than an hour at Costco trying to get the information they needed from this doctor's office, only to leave without the complete prescription I needed. The doctor ultimately refused to properly fill out and send the complete prescription to Costco. This was incredibly frustrating and, in my opinion, completely unnecessary. As a patient, I should be able to receive my complete prescription and choose where I want to have my glasses repaired or replaced. I should not have to spend over an hour going back and forth because my doctor's office wants me to use a particular vendor. I have been a gas permeable lease wearer for more than 30 years and have never had an issue with a getting a prescription filled. I am very disappointed with how this situation was handled. What should have been a simple lens replacement turned into a stressful and time-consuming ordeal.

I'd went to a different Visionworks and they said they didn't accept my insurance. I came here on a…read morewhim and asked about taking my insurance and the associate said they definitely do. I was able to pick out the glasses I wanted. They have a 2 week turn around for glasses. It was a quick, in and out process. Watch your total at the end to make sure they didn't put any upgrades on the lenses, frames, etc, as they tried to do with me. When I mentioned I didn't ask for that they took the extra expenses off with no problems nor pushback.

Why would anyone come here? If you're a Costco member, use their optical services. If not, Target…read moreOptical is a much better option. Both offer friendlier service at much lower prices. I came in to get new lenses for my kid's existing frames (re-lensed), and they quoted me $210. Target was $180, and Costco was just $80. The manager guy said it would be cheaper if we picked a frame from their selection. I joked that my kid was really attached to his frames & you should ask him if he wants to change his frames! Instead of a normal response, he coldly shot back, 'You're the parent.' Oh okay, ya unfunny Bill Burr looking jerk. So yea, I took my business elsewhere. Wouldn't recommend this visionworks. Seems like I'm not the only one who's had a weird customer experience here.

I'm still a loyal patient of this TSO location all these years later & w/ no complaints!…read more Dr. Butler is still 5+++++++ stars & so are the TSO staff. I really appreciate that this location offers evening appointments & even weekends ..very convenient for sure! The staff always take the time to look up your eye benefits, if needed just to make sure you're not coming out of pocket any more than needed, which these days it is definitely appreciated! Hope this info helps! ~Rebecca

I was a patient here for several years. Left them about 2 years ago. Generally bad customer service…read moreby front line staff and Dr. Butler would rather be right than even attempt to listen to the patient. I needed a reading prescription for computer work. I relayed distance I sit from the screen but the test sheet was continually placed closer than that. When the glasses came they were, predictably, the wrong prescription. When I told Dr. Butler that they were wrong he just argued with me and refused to correct the prescription insisting that I didn't know what I was seeing. He did refund me so there's that but definitely not worth the overall frustration. Went to another doctor who's not so arrogant and, by simply listening, they got the prescription dead on first try. Find someone better.