My new washer took a dive... ABC Warehouse has made ir…read moreright! I have a new washer. Thank you to all who worked on it. Especially Tommy and Scott. Thank you!!!

My elderly parents' fridge/freezer had a good run, and after 14 years it called it quits. My Mom…read morewanted to go to ABC Warehouse. Rob Collins helped her on the showroom floor, looking into ones in stock (for quicker delivery) and measuring the ones she liked. The sales part was efficient. The new fridge was delivered 40 hours later. The crew delivering and taking away the old one were really professional. Everything went really well.

Sargent Appliance stores used to be out go to store whenever furnishing new construction homes…read morethroughout Wayne and Oakland county- but that was when the original owner was still around. I miss the original owner as unfortunately his heir has apparently let the ship sink when it comes to reliability, quality, INTEGRITY, and overall customer satisfaction!!! SMH For starters, I urge EVERYONE to avoid signing up for the 'EXTENDED WARRANTY'- what you're paying for is for young, fresh out of high school kids who don't know anything about being PUNCTUAL and who have no shame in not even showing up for your simple appointments as agreed upon- so if you enjoy WASTING TIME, being lied to, and just throwing money away, then by all means sign up for their 'extended warranty' and learn the hard way if you like it like that? ALSO, I don't know that alot of these sales people do (whether you goto the Clinton Township store or the Rochester one)- oftentimes, they just stand around and don't really help new customers as they're browsing the floor models inside the store- and if you do end up purchasing an appliance, in particular one that has more than a 7 day waiting/fulfillment time frame, you can count on ONE THING to be consistent about these 'sales men/women'- they WILL NEVER CALL you when the item is in stock/ready to be shipped. So again if TIME and scheduling (simply HONESTY) is important to you, then steer clear from Sargent Appliance- they have no shame in either LYING to you or in wasting your time!!! SMH

I really want to like this company. But honestly, nothing but trouble. Salesman lied to me. Take…read moreyour money elsewhere is my recommendation.

He's a life saver. My washer died on me on Sunday night. Right in the middle of a load of laundry…read more I called on Monday and had Derrick out within 3 hours. He fixed the washer's problem and another I didn't know about but got it working better than it ever had been. If anyone needs a quality trustworthy appliance repairman there's no one better to call.

From the owner: Derricks Affordable In Home Appliance Repair LLC is your trusted partner for all your appliance…read morerepair needs in Eastpointe, MI. From Ovens, washers and dryers to refrigerators and freezers, we offer expert repairs at affordable prices. We have over 30 years experience in servicing all appliance makes and models. We pride ourselves on our commitment to customer satisfaction and strive to provide quality repairs at competitive prices. We'll diagnose the problem, repair it using quality parts, and ensure your dryer is running smoothly again. Our team can repair a wide range of issues, including motor problems, control board failures, and leaking hoses. Whether it's your refrigerator, washer, dryer, or oven, our experienced technicians are equipped to handle it all. Don't let a malfunctioning appliance disrupt your daily routine—contact us today for quick and expert repairs!

gosh, got scolded for buying a LG frig right out of the gate! Shame on me! While I was getting my…read morelesson from this knowledgeable secretary, I was thinking, I have a lot of other non-LG appliances in my home but after this conversation, I'll take those to someone else. This place is a joke!

Quick , clean, fixed the stove at a reasonable price . Pleasant on the phone, came within 2 days…read moreof call, showed up on time also

Knew exactly the part my washer needed and saved me hundreds by helping to repair rather than…read morereplace. Local, knowledgable, helpful. Highly recommend!

Yes I did and they weren't open and the sign says they're not open on Saturday either. No further…read moreinformation on when would be open. So that's all I have, I was looking for a part for my dryer.

I called this morning for someone to come out to the house. They returned the call, which is why…read moreone star is rewarded. I was explaining my situation with a downed fridge and oven. I was asked a question and before I could answer, the call was dropped. At least, I thought it was dropped. I immediately called back indicating the dropped call asking for a call back. It is now the evening with no call back and my thinking it was dropped call gone. I must have been hung up on. I cannot give a good review with that reaction to two down appliances and me looking for someone to repair them.

I chose this company based on reviews and it was definitely the right choice. My old washer stopped…read morespinning so I left a message and Mike was very prompt it coming out. In fact, he had a cancellation so he came RIGHT out. He diagnosed the problem after only a couple minutes and had the part on his truck. Less than a half hour and I was back to doing laundry again. I thought the price was fair for a house call. I have Mikes business card. I hope I never need it again, but I wouldn't hesitate to call should the need arise.

Nice store. Very down-to-earth crew working there. The guys working were helpful because they gave…read morehonest answers to questions I had that were clearly swayed by real life events rather than an appliance manufacturer's sales training program. The store is a bit small, but I felt like they had an excellent selection across a complete line of prices. The products in their showroom were all highly-rated appliances!! I'll say this: I paid $300 less for my frig than its price at any other retailer.

no show for appointment then rescheduled for next day without checking with customer first. Also…read moreonly payment in Cash, Cash App or Chime. Very unprofessional!! Found another repair service as I feel the quality of how this was handled led me to believe not a legit company!!

Brad gave excuses to come back with the part for repair and doesn't return. Not answering or…read morecalling back. He is unreliable and not someone to be trusted.

You walk in at the regisiter, ask for the parts you need, pick them up off the aisle, return to the…read moreregister, pay. Your job is done, zero hassle. Very happy to have this store in my area.

What an amazing place! Very friendly and professional service. The inventory of cables and adapters…read moreis fantastic. They even made a custom adapter cable for me on the spot to make my project easier and neater.