I'm not changing my review. I just want to add that there are never any employees on the floor to…read morehelp you. I continue to go back because they do have some really fun items to look at, but if you want to purchase anything that is heavy or you need assistance with good luck, finding someone to help. Also, I once saw something on a reel about how they will have one item with multiple prices and it's true! I was purchasing an end table and one of them was priced $10 higher than the other. I grabbed the one with the lower sticker and when I asked the employee about it, she had no idea what I was talking about

WOAH WOAH WOAH. How had I never been to an At Home store before yesterday?? I'm not entirely sure…read morebut in some ways it's a good thing because I would have spent way too much time of my youth going up and down their aisles. So, yesterday I was next door at Duluth stocking up on some hot new overalls and decided to pop in to At Home because I need a few new garden decor thingys to replace some stuff that (after nearly a decade!) I've had to retire. 3 hours later I left with a cart full of garden gnomes, plant stands, a new patio umbrella, a small outdoor mat, and metal garden stakes. I also walked every aisle, and made mental notes to return for some organizing things once I have my office redo finished. The price points feel a little steep for some of the items, and they didn't have particularly deep markdowns but i'd say the prices are about on par, if not a bit less than, Homegoods. But the sheer volume of options they carry makes up for it. When I walked in I said "Oh my God" because the store is HUGE. They easily had 8 rows of just lawn figurines and the aforementioned metal signs. I said to my mom, "it's not just that they have a lot of stuff they have a lot of variety in each item of stuff." So, not just a handful of patio cushions but multiple rows dedicated to several different styles and patterns. At least 4 aisles of just REALLY BIG planter pots. Halloween and Christmas already had a bit of a showing and honestly, I wasn't even mad because the place is so huge it just feels like they should keep those displays up all the time because they've got the space for it. Now that I've gotten my bearings I don't think i'll need quite as many hours to visit (i don't think I'll need another walk through the picture frames or oversized candelabras anytime soon) but who knows. Now that I've been once I can't wait to see what they have in store (literally and figuartively) for peak holiday time!

The BEST customer service I have ever had with a company! My lower level with three different types…read moreof floors was demolished and replaced with engineered wood. It was a huge job. From start to finish Bob and his team advised me in a timely manner. The crew that did the work were extremely respectful of my home, and their craftsmanship was very impressive. If I could give 10 stars to Floorama in Rochester I would. Don't hesitate one second to call them for your floor.

Sasha installed our carpet in our basement today. Fantastic customer service, excellent…read morecraftsmanship. Looks fantastic! Will definitely use them again and recommend them for others!

I began to furnish my home with Ethan Allen furniture back in 2000. I had one designer who wasn't…read morethe warmest person but did exactly what I wanted. I worked in high bath and kitchen products for years and along with my mother designers it was on par. Segway ten years and I go back find the most amazing designer, manager in Ann arbor, Renee. I've done every room in my home with her assistance and it's lovely. I must say the people who are complaining about stains, not EAs problem! I have pets and children, grandchildren. It happens. Find a great cleaning specialist like Chet's cleaning in Maddison hgts and perhaps youll have a better outcome. Complaining about a carpet stain is like spilling a glass of wine on a suit or dress and expecting Saks or neimans to be responsible.

Steer clear of the Ethan Allen Nacella braided wool basket weave rug if you're about to spend 2K on…read moreit and expect this rug, which the company describes as a "treasured heirloom", to look great for longer than a year and a half. A large (expensive) version of the Nacella rug comes with dozens of spots where ends of braids are joined in order to continue with the weave (not very attractive but acceptable). After some time, though, just over a year, the adhesive used to hold these braid ends together turns dark brown, almost black and looks, in dozens of places, like dirt literally. I bought rug insurance from EA that sadly doesn't cover a manufacturer defect that came to light after the manufacturer's 1 year warranty expired. (It covers only accidents.) I'm very disappointed that Ethan Allen didn't even try to stand by its product, and that my 'heirloom' rug is so flawed.

Walter was very helpful in explaining different carpet types, he came to our house and measured our…read moreflooors. He was able to help us select the carpet we were interested in. Rich and Doug did a great job installing our new carpet! It turned out amazing!! Highly recommend this company.

There were two older men working here (one said he was the owner) both of them were extremely rude…read moreand made me feel very uncomfortable. I was very kind until I couldn't be anymore and walked out after giving them a piece of my mind. Would NOT recommend this place.

We went to Carpet Depot and ask for an estimate, plus we went to the store to see the colors, feel,…read moreand availability of the manufactures products. I was recommended a brand based on pets and cleaning ability. Doug came out and measured then I selected Mohawk Smart Strand carpet for four rooms and closets. I'm a vintage person, so I've had many dealings with carpet installers and products. I can honestly tell you this was one of the best installs and product recommendation I've had in my life. From now on I will buy all of my flooring from Carpet Depot.

Subpar work. Quite disappointing. Definitely, far short of quality of a prior installation done…read moresome 20 yrs before. Cannot recommend.

Delivered material late, then wouldn't except return when their was extra material that they…read moremeasured

We always get great service from McNabb's and we've used them commercially and in our home, but…read morethis time Emma and the team went way above and beyond. From assisting us in finding the perfect carpet, to setting and executing the measure in record time, to the speedy and excellent installation, this was another big win! We have, and will continue to recommend D.E. McNabb--in fact, if you're looking for flooring and installation, do yourself a favor and look no further!

I have always used Hagopian. This is the first time I've been disappointed . Coffee spilled the day…read morebefore cleaning. They didn't get it up, and I'm shocked. Susan Takessian

Hagopian did a great repair and cleaning of my old Afgani rug. It's beautiful! Thanks.read more

Got carpet cleaning done with them. Staff was very kind and they have reasonable pricing. I am a…read moreno shoes household. I appreciate that they wore booties. My biggest pet peeve is when people (maintenance, plumbers, etc.) put on booties, then go outside to get something and come back in with the same pair, or reuse booties they used at other homes. I was at first worried, but they redid any spots they might have stepped on without me even asking and worked their way out of the house to limit stepping in spots they already did, which tells me they are attentive and actually serious about cleaning!

Office and carpet techs extremely professional and knowledgeable. Would use them in the future.read more

This store is a joke. I had a problem with my LVT flooring splitting at a seam and they've given me…read morethe run-around for 9 months claiming their installer was ill and once they found a replacement they would get back to me. I've heard nothing but excuses, my problem has NOT been addressed or fixed and they must have found another employee because they still sell LVT flooring. No one has offered to take a look or made any kind of effort to resolve my problem. I would NEVER use or recommend this store again. Their customer service is abhorrent and they will treat you like dirt.

This is the best place to buy flooring. Our salesperson, Harriet, was knowledgeable, informative…read moreand extremely helpful as we shopped for the perfect carpet for our home. Installation had a couple hiccups but once completed the results were exceptional. We love love love our new carpet.