Always friendly and helpful. No pressure. We've been their customers for years…read more Great business.

Wow! Jim did a phenomenal job getting our Moroccan rug cleaned blocked and mounted on the wall…read more No stress!

I had Mir's clean my special 20+ yrs old wool and silk oriental rug; the whole experience was just…read moreperfect... they removed a stain that I thought was permanent and revived the fringe that I thought wasn't really fixable! My lovely carpet looks like new. I took it to Mir's because I thought they were the best, and now I KNOW they are. They really care. Thank you Mir's.

We have been clients since 1992. Mir's rugs are jewelry for…read moreour floors. EVERY item we've purchased has been outstanding. Only our parlor rug required cleaning - our elderly dog was sick it on many times. We were encouraged to take rugs home to see them in our home every time. Our children were small when we made our first purchases and Mr. Mir allowed them to climb all over the rugs in the store. We admonished the children and Mr. Mir said they could do nothing to the rugs to harm them. "You're putting them on your floors, aren't you?" These rugs will be the most cherished heirlooms in our house for our children. We've not only purchased more rugs, but Mir's did stellar cleaning and repair on my best friend's Turkish family rugs last year. We feel the quality of the rugs and the outstanding service from Mir's sets the gold standard.

I recently had new carpeting installed in my master bedroom. I am extremely satisfied with this…read moreexperience. In the showroom, Liana was knowledgeable, helpful, friendly and low pressure. When Tom came out to measure the room, he was friendly and answered my questions. He emailed me a detailed estimate in a timely manner. His long experience with the company shows. Brian and his team of installers were amazing! They took care of everything, including complete clean up afterwards, and took all debris and old carpet away. The carpet installation was very professional and looks great!

Ann Arbor Carpets FlooringAmerica was exceptional! If I could give 20 stars, I would! Starting with…read moremeeting Danielle Denig in the store and setting up a visit for an estimate to the final sweeping of the finished floor, I am beyond satisfied! Danielle assisted me with selecting the laminate flooring, accurately measuring our kitchen, and provided a realistic estimate and a schedule for delivery of product, and then installation. I received a call the night before to confirm the installation arrival time. Bob Boyer was exactly on time. He provided thorough and precise workmanship. He worked diligently and cleaned up every speck. I would HIGHLY recommend Ann Arbor Carpet FlooringAmerica, Danielle Denig, and Bob Boyer. Thank you so much!

We had them make two area rugs for us. They had lots of design ideas. They also put a rubber…read morebacking on the rugs so that they wouldn't damage my hardwood floors. (They were recommended by my hardwood floor installer.) T

What a find! You won't be disappointed with their service! Every step of the way communication and…read morepickup/delivery was very personal and by the results a quality that is hard to find nowadays. We didn't want to commit to carpeting our living room and cover up our hardwood floors. Yet we wanted something larger than our area rug. Edge-Binding was perfect for our needs! Rugs were difficult to find one that would be the size we needed and patterns were the next hurdle. We ended up getting a remnant and Edge-Binding was able to bind the edges so we had a custom rug to fit our needs. As you can see from the picture, their attention to detail and quality shows. Please consider what the services Edge-Binding can do for you--we are thrilled with their results!!

This is our second time using Hooks Carpet. Love their selection, competitively priced and quick…read moreturnaround time. The installers did a great job, you can tell they take a personal interest on making sure their work looks good. Highly recommend John and Hooks Carpet for all your flooring needs.

Let me start off with the good: *The carpet installed looks…read moregreat *I thought their price was fair The Bad: *AWFUL customer service *Takes no responsibility for actions I was told it would take one hour to install my carpet, that seemed quick to me so I confirmed with the person on the phone who assured me that an hour was the correct amount of time. Installing the carpet took 4.5 hours and I missed a meeting at work due to the poor time estimate. The owner never returned my call when I called to discuss this with him. I eventually got him when I called back on my own. He didn't understand my complaint about the time misquote and seemed annoyed that I would bother him with this complaint. If it takes 4.5 hours that is fine but I expect a much better time estimate when I schedule my appointment. I also expect some accountability from the owner and more promptness in addressing my complaint.

I'll make this quick…read more In the 3 minutes I was on the phone with JANET at Hagopian she was one of the nicest people I have ever spoke to on the phone in terms of customer service. I have a new 5x8 rug that was a floor model so it needs to be cleaned before getting put in the living room. Janet told me the costs told me about the discount for dropping it off as opposed to having it picked up. She was the best!! You guys at Hagopian and have a real all star in Janet!! I will recommend the Birmingham Hagopian to everyone who could use their service. Great price great service happy customer!!

Got carpet cleaning done with them. Staff was very kind and they have reasonable pricing. I am a…read moreno shoes household. I appreciate that they wore booties. My biggest pet peeve is when people (maintenance, plumbers, etc.) put on booties, then go outside to get something and come back in with the same pair, or reuse booties they used at other homes. I was at first worried, but they redid any spots they might have stepped on without me even asking and worked their way out of the house to limit stepping in spots they already did, which tells me they are attentive and actually serious about cleaning!

Jared and his partner were extremely courteous and professional. I can't say enough about them…read more They did a great job, removed stains that others failed at and did it for a better price. I would recommend them to anyone!

Amazing service! We hired this company before we moved out of our apartment and after our toddler…read morehad thrown a cup of espresso all over the carpet a week before move out. They did a fantastic job for a great price. Would definitely use again.

Excellent job cleaning my stairs and upstairs landing. Very professional. Highly recommendedread more

I have had three carpet cleaning companies prior to calling Healthy Carpet's and I regret not…read morecalling Healthy Carpet's the first time. Hands-down they cleaned my carpets better than anybody else has. Marshall is reliable, hard-working, very kind, and knows his business. I was thoroughly impressed. My carpet is 20 years old and he brought it back to life making it look brand new. Exceptional work and I will never go back to anybody but Healthy Carpet's Thank you very much Marshall.