from the search for the perfect flooring to install we have been so happy with Eastwood. they…read moreinstalled LVP in our great room, hall and laundry room that had quite a tricky transition from our kitchen flooring. We love our carpet in the bedroom. Gary, you and your guys were talented, respectful and great to work with. You all made this job beautiful and we couldn't be happier. You went above and beyond to make this a wonderful experience

I had Eastwood carpet over half my house. They were meticulous. If you want it done right, call…read morethem. They were respectful and even helped move some items and put them back. I would trust them with any job.

We had a great experience at Main Carpet One. I highly recommend them. When we first went to shop,…read morethey were helpful and informative. They told us about the guarantee on their own carpet line that allows a "re-do" if you are not satisfied with the carpet for any reason. We kind of laughed, because we couldn't imagine anyone doing that, but it ended up that we weren't happy with our choice and when we asked them if we could replace it with another color, they were completely gracious about it. Their installers were really skilled and did a great job. We will definitely return to Carpet One when we new flooring for other parts of our house.

The installation itself was excellent--the carpet looks great, and the installers did a very good…read morejob. Unfortunately, the company's professionalism and billing process were extremely disappointing. I paid the original invoice I received, which covered half of the total. I was never sent a follow-up invoice or statement for the remaining balance. Nearly a year later, I received a very rude phone call from the owner claiming they had repeatedly contacted me by email and phone to collect payment. That was not accurate: the company had the wrong email address on file, and I did not receive any prior phone calls or messages. The owner seemed confused about the company's own records and communication history, yet spoke to me in an accusatory and disrespectful manner. A billing issue can happen, but it should be handled promptly, professionally, and with accurate information--not with hostility nearly a year later. While the carpet installation was well done, I would encourage prospective customers to consider a business with a more streamlined and reliable billing and communication system, so they do not find themselves in a similarly unfortunate situation.

We are very happy with Shelby design center. They Installed our new Kitchen. New Wood floors…read morethrough out the out Including the basement. They also did two bedrooms in carpet. They were their own time. Did a wonderful job. I would recommend she'll be designed centre to anybody.

Large selection of lights for both indoor and outdoor. Friendly helpful staff that tries to help…read morebased on your style of home and decor goals.

Dave and his staff refuse to honor agreements. His carpet work is fantastic, but his hardwood…read morerefinishing is not. They insisted they could not sand areas of my flooring, so we did it ourselves so that he would finish staining. They put down stain and varnish without filling cracks, they did not sand all areas. Varnish bubbled and had to be refinished multiple times and then they put varnish over paint drips and buffed to a full haze. Refusing to pay until they correct their mistakes results in their placing a lien on your home even when you have paid for all other correctly performed services. Do not trust this owner Dave, as he does not honor his agreements, causes you multiple delays in service and results in dispute. Avoid this business.

I don't know how these guys only have two reviews, but I do know why they are both five stars…read more.. Bob was super patient with us while picking out flooring for our home, came out to measure, and kept us in the loop during the entire process. Was super informative as to our choices, what would work material wise and what wouldn't, etc, as we'd never gone through the floor buying process before. We've now gone back to him twice, and are about to go back for a third time for our kitchen floor. I can not recommend SFC more. The install guys were courteous, clean and professional as well. Overall, excellent experience that'll keep us coming back.

Kapalua just sanded & finished my floors. They look phenomenal!…read more The information they provide the client is very professional, and they document change controls/billing well. However, don't necessarily expect them to listen to everything you request. I requested thresholds for the bedrooms. It was in the quote & therefore my contract. It was in the installers instructions. The installers said they would install them on second day. However, they were not installed. When requested thresholds to be delivered to me, stained, so I could install them, the response back I received was no we would rather not, but if you want them at a later date, we will do it. Yes they took the thresholds off the invoice. But that's not the point. If you tell the customer we can do that, but decide you don't want to do that, then why did you tell me in the first place? And if you forgot to do that task, why not make it right and complete the task?

We used Kapala to redo our bathroom hardwood floor after the toilet leaked and warped the original…read morefloor. An employee came out numerous times to check the moisture level on the baseboard to ensure that it was dry enough to lay a new floor. When it came time to lay the floor, the employee showed up on-time and ready to work. He was courteous, professional and very respectful of our home. He was knowledgeable about the products and took the time to answer our questions. And I love that it was a low-voc finish he used. We didn't get the heavy toxic fumes you usually get with a floor finish. Beautiful.

Great customer service. Binded some remnants. Excellent service. Will go back. Great family businessread more

From start to finish I had a great experience buying two bedrooms of carpeting from this company…read more I found carpet I liked, got a great estimate and had the work done in no time. They offered furniture moving, which I needed, removal of old carpet, installed the new and left my home looking great. Everyone we dealt with was really a pleasure to meet and the job done was fantastic. I will never go anywhere else.

Bought second floor carpeting after living with Karastan for over 30 years with no problems, just…read moreneeded a change in color. The nightmare begins, during COVID time frame carpet laid turned out to be from different color lots, manufacturers agreed to replacement. The second carpet was laid with a "shear" defect, that is a grove cit into the middle of carpet that looks like a one inch racing stripe. I asked how can this happen, didn't anybody at Reimer look at the carpet rolls prior to installation ? I guess not. Reimer offered a "settlement" which I foolishly accepted because being near 70 years old, I couldn't move all the furniture on the second floor for the third time. The problems soon started with the second carpet, ripples started to appear. it seems going forward , Riemer was going to charge to come out and look at ($75) the ripples and than charge for the repair. They have been out at least three times for ripples and over $500 dollars to take care of this issue. It seems to be a great profit stream because it was poor installation from I read on Google. just to add to this, areas that they had to de ripple, seem to be holding. but now the ripples are going to new areas . I feel like ripping out the mess and starting over with another merchant, I can't believe it's worth the money to have a endless cycle of restretching. Truely don't know what to do.

Experience thus far... 1) Purchased expensive wool carpet…read more(we were told it was carpet). 2) Manufacturing process took a long time but we were patient. We were told our carpet installation was "tricky," and required an experienced installer. This should have set off alarm bells as you will see below). 3) Carpet installation was scheduled approximately 3 months after order. 4) Install date arrives. We had moved everything in preparation. 5) Carpet and carpet pad are delivered. 6) Install team arrives. Lead installer has more than 35 years of experience. Seemed like a very credible guy. Other guys indicate that he is the top installer for Riemer. 7) After about an hour of analysis, lead installer tells us that the carpet cannot be installed. The carpet was designed only to be a rug and that the multiple seams we needed would look terrible. He demonstrated this by trying to cut the carpet/rug in front of us. 8) We ask what are our alternatives? Answer - carpet has to be returned and we need to start from the beginning in choosing a new carpet. 9) Lead installer said same thing happened a month ago and the customer had to choose different carpet. 10) Carpet and pad are returned to Riemer. 11) We started a new online search for carpet. After about 10 days, we had narrowed the search to two options. 12) Salesperson finally gets back to us after about 10 days. She indicates that they "found" an installer who will install the carpet without a problem. 13) Salesperson indicates this has never happened before, despite the fact that the installer with 35 years of experience said the same thing happened a month ago. Who is lying? Our experience is that it is typically the person who has a motive to lie. 14) Salesperson indicates that manufacturer will not take carpet back. Obviously therein lies the motive. Riemer is in a bind. Salesperson says we have no choice but to take the carpet with the new "special" installer. 15) We feel like this is a shakedown. What should we do?

He was 45 minutes late for the appointment without any message or call. Then when he arrived, while…read moremeasuring the space, he spouted his strong political views. I can't see letting an unreliable, judgmental person work in my home.

I would not recommend, the owner was rude even after blowing off an appointment he made. Very…read moreunprofessional and I honestly would not recommend this company.