I went here a couple months ago, probably in march of 2026. I bought a bottle of strawberry milk…read morethat tasted disgusting and thick and almost made me vomit. I checked the bottle to realize it had expired in AUGUST of 2025. I checked the other three items I bought to find that they were ALL expired foods. I understand how that could be missed with a stray bag of chips or something, but for it to be every single item, especially MILK, is difficult to excuse. It made me sick :(

Stopped here while on business. I saw a new product called "Cannadips",…read moreasked when they will be selling it. Clerk said they just got it in. It would be a good alternative to tobacco.

these people suck don't waste your time . every time you call they say they will deliver but don't…read morecall don't show up

Reliance propane is easy to deal with. They fill my tank at will call when needed. The propane is…read moreusually delivered faster then the estimated delivery time frame and I am able to pay my bill over the phone when it is due. The price per gallon is usually the same if not lower than other companies. Thank you Reliance Propane.

Went in on Dec 26 around 3:00 PM and worked with Ian Johnson... we rented a 18" truck through…read moreBudget (horrible truck) and filled it up for our move to Idaho, early the nest day). Needed a big trailer but there were none at the location (or anywhere in Chico). Ian tried to find trailers in other locations, found one in Orland at a independent garage, but it cost twice as much than through U-Haul directly. Mark Jimenez (regional manager) was there helping out, as the store manager was away. He said he was just up in Magalia CA and there were three trailers there. He offered to go up there and get the trailer (which he did) and bring it back to Chico. At 5:00 I got a phone call from Ian, the trailer was there... come get it! Employees like this need to be recognized for their hard work and customer centered attitude! We were able to fill the trailer and left for Boise at about 7:00 the next morning. Even though we are now in Boise ID, I will continue to use U-Haul here.

Walked in and there were 2 people at the counter. Both made eye contact with me and said nothing…read moreyet they were doing nothing except sitting there staring off into space. No "hello, welcome in, how's it going" ... NOTHING. I was looking around at the boxes trying to figure out why the large boxes didn't have handles (seems odd that only the small boxes have handles when the large boxes are the ones that REALLY need handles). I waited to see if any of the two people would ask if needed help but alas, STILL no customer service. I ended up taking a large box up to the counter and asking where the handles were. One person came out and looked at the boxes and said, "I guess they don't have handles" and went back behind the counter. I grabbed the boxes that I needed, walked up to the counter to purchase them, and when I tapped my card for payment, I was told they don't offer tap. It's either you bring in your physical card or pay cash. So aside from the horrible customer service their business is also in the ice age. Who doesn't have tap to pay as an option at this point??? SUPER ANNOYING. I rarely carry cash nor do I carry the physical cards because they're all stored in my phone to use for TAP PAYMENT. Luckily, I had a couple bucks in my car for parking meters and paid with that. I was asked if I wanted the receipt, I said yes, took it and walked out. No surprise that there was no, "thanks for coming in", "have a good day" or anything else. Literally even the most basic customer service skills are lacking here. Great place to go if you want to be ignored.

I had a similar experience to Aminah K. copy/pasted below…read more They charged me $4.95 for my last delivery...out of the blue. When I called them to find out how they could double my rate from one delivery to the next they offered me $3.17 for 5 years. I felt like they just went into my checking account and wrote themselves a payment for whatever they wanted. I now pay $2.42 with a locally based supplier. Aminah K. Do not go with this company, they are one of the most costly around. They just billed us $5.70 per gallon of propane stating "it's more expensive since we don't refill your tank so often." Called around to other places and they charge $2.75 per gallon. Suburban Propane didn't even tell us about the increase in price until we complained and then agreed to cut the price down to $3.31 if we signed a 5 year contract. The also increased their yearly propane tank rental from $60 per year to $135. Other companies are charging $55 per year for a 300 gallon tank.

Do not go with this company, they are one of the most costly around. They just billed us $5.70 per…read moregallon of propane stating "it's more expensive since we don't refill your tank so often." Called around to other places and they charge $2.75 per gallon. Suburban Propane didn't even tell us about the increase in price until we complained and then agreed to cut the price down to $3.31 if we signed a 5 year contract. The also increased their yearly propane tank rental from $60 per year to $135. Other companies are charging $55 per year for a 300 gallon tank.

Great people great refreshments and great food/snacks... The conversations with the brothers are…read morefun. Just great place to stop at

Get your gas here, grab a drink and a snack but DO NOT use the bathroom. It was filthy. Keep on…read moregoing if you need to use the bathroom.

Just when a person can be sour on the world and corporate stores with poor customer service, a guy…read moreencounters Bennie at the Chico Harbor Freight. I had to return a large fan, incorrectly purchased in the first place (wayyyyyy too big for the room/my fault).... I was afraid I wouldn't get it back in the box as it was originally. Bennie said "no problem, it doesn't need to be in the box - we can do it for you." Music to my ears. And then he helped me get it all from the car into the store, and with the most beautiful smile. Harbor Freight is so fortunate to have Bennie, and I'm grateful for Harbor Freight. I will definitely be back!

This is one of my favorite places to pick up tools for my service company…read more. The staff is very helpful and they do a great job at trying to move customers through the check stands. I am always impressed with the kindness that the staff shows to the customers. Giuseppe Pennisi

I live in an apartment, so I'm buying mostly basic things. I've made a few purchases of varying…read morevalues, from $20-$150. I've returned a few things like a bed frame for a twin bed (around $130, unused and box was unopened which made the return easier), and some reflective heat shields for insulation and weatherizing homes that I returned (around $50, unused so the return was easier). There were a few items I wanted to return but didn't or it was too late. A $20 soldering iron (just felt like I should eat the mistake on the $20 soldering iron instead of making Home Depot eat it) and a $99 camping rocking chair that I don't like (figured out I didn't like it after the return window closed). But all in all, Home Depot has great prices. They offer a Veteran's discount which is huge, because very few places offer that. And they have good products. And the return process is one of the best.

I recently bought a Nexgrill barbecue from Home Depot. The propane supply hose leaks so I'm unable…read moreto use it. Both Nexgrill and Home Depot have ghosted me so I bought a new hose. Hopefully you'll think twice before buying Nexgrill.

3 months into my newly built home in Magalia smell propane were my tank is installed being a…read moreplumbing contractor30 yrs I trace out leak found it on fittings they installed to regular and they try to charge me for there defective 15 dollar part and try to blame me and tell me to replace it my self when it's there install I back my installs for 90 Days or one yr office manager and the little young installer is disrespectful telling me I costing them Money when they did hook up in first place thanks for backing up you work when it could have been a dangerous situation when the was a propane leak way to go tri flame

I am so disappointed with this company. In this day and age when research shows that the majority…read moreof families in the USA cannot afford a $400 emergency these folks refuse to help inflation stressed families by allowing for smaller than their 100 gallons or more requirement. They want $3.65 a gallon and if you have to get 100 gallons, that means $365.00! I have many friends in the area that are struggling and have been able to come up with $250.00 and were turned down to having propane delivery because it was not the required $365.00. We live in a fire ravaged area where people are mostly low income and have minimum wage jobs if they can find one. The greed of this company is astounding and very disappointing. I wonder why other companies such as PG&E will allow for smaller payments or payments on a sliding scale but this company refuses to budge one bit. It is shameful that they will allow families to go without heating due to their extreme written in stone policies. If they are so insistent on having large amounts of money perhaps they could charge an extra fee for those who need to buy less propane due to money issues. It would better serve their community and stop leading people to think that they are greedy and uncaring! Shame shame shame on them!