The worst customer service! Jarod is who we initially started working with and is amazing. He had…read morerecently moved over to Premier Building Supply, so we agreed to go with them. We were handed over to Cassidy to do the financial and paper work portion and that was a mess from the beginning! Cassidy has a horrible attitude and speaks to you like you're an idiot and doesn't let you get a word in! It's honestly sad that they allow someone like him to work for them and represent their company! He didn't help us at all and when we had any questions it was such a bother to him. It took months for us to FINALLY get anything accomplished because Cassidy gave us the run around and the tried to change the price that he originally had quoted us (tried to charge us way more). When I brought it up he had no excuse and then said he would "honor" the original quote. When we finally got our garage door installed, it wasn't even completed. The light on the garage motor/lift wasn't working, so my husband had to fix it and the decorative pieces weren't installed. When I asked Cassidy about it he made a snarky and smart ass comment of "well did you put a light bulb in it!?" And then tried to charge us for the decorative pieces for the garage door. I had already spoken to a manager named Jory who was supposed to call us back before I had called Cassidy back again and we never got that call back. This past week Cassidy called me to get the rest of the payment and had an attitude as usual, wouldn't let me get a word in as usual, and when I brought up the light and the decorative pieces again he once again was rude and made the same comments. I told him I needed to speak with manager because I couldn't deal with him any longer. 4 months later our garage door is finally installed and completed, but with the worst service (minus the service we received from Jarod). Please don't come to this company, find someone else or hire Jarod on the side.

From the owner: We are your Premier choice when it comes to professional and competitive building and home…read moresupplies. We serve both residential and commercial customers. We offer the following services:Energy Star Rated HomesInsulationGarage DoorsWindowsVisit our website for more information and a list of the brands we carry.

I ordered crushed rock from American Stone in Lehi, UT for a parking pad next to my home. This is…read morewhere I want to rave about their customer service. I was hoping to have the rock dumped in the area next to my house. But was told driving over existing landscape was not recommended. So I had not yet layed down the yard fabric. Colt arrived and he looked at the area and said he felt comfortable putting the rock where I had hoped, he even quickly helped me lay down the yard fabric!!! Above and beyond just delivering rock. A kind gesture in this day and age. Will be using them again for future landscaping projects.

From the owner: Utah's source for natural and manufactured stone. We carry everything for waterfalls, also…read moreflagstone, boulders, crushed rock, as well as Harristone Cultured Stone products. NEW! Pottery, EnviroBond.

I went in expecting to be overwhelmed with 1000s of tiles and patterns and fully expecting to get…read morefrustrated . The two ladies in the front were amazing and helped me each step of the way. They were patient and kind and genuinely tried to help me make this an easy process. I appreciate them and look forward to sending people your way !

They are fast and really knowledgeable about a plethora of products. Recommend highlyread more

From the owner: We offer the best building products available backed by award winning customer service. read more

We came here to get a bbq & some pathway lights. We weren't sure whether the bbq could fit in our…read morecar so we had a very nice (very new) girl assist us. She went above & beyond to locate us a bbq that was still in the box that was up in the rafters. She helped us to take measurements of the box & went out to the car to grab measurements of the door. Additionally, just in case the box didn't fit, she set us up with will call so we could leave & come back with a bigger car. This girl was our hero this day! The box fit & we were able to have a great bbq dinner that same night. Everything is well stocked & most the staff had smiles & were polite/said hello. Only 4 stars because the young girl that helped us with will call was less than helpful. We wanted to grab a cover for the bbq and had to repeat ourselves three times before she stopped ringing us up & acknowledged us. She then didn't even bother to point us in the correct direction. Luckily our helpful gal was still around to help us out with the aisle number. Overall, great experience & customer service. Thanks!

I've been shopping here for years on and off, jumping between HD and another local big box home…read moreimprovement retailer nearby. The staff here are awesome, and I've gotten some great products at decent prices to help with projects/expanding my tool collection. I prefer their nursery and landscaping options as well as I work to "greenify" our living spaces with hardy Utah-friendly plants. Unfortunately, I have the same issue with this store that I also have with the aforementioned competitor located nearby. I will no longer shop at this location due to Home Depot corporate's decision to install Flock Safety surveillance cameras in the parking lot. Enabling the mass surveillance tracking of private citizens by feeding ALPR data - a poorly secured technology proven to track more than just license plates - into nationwide surveillance databases is an unacceptable invasion of customer privacy and a blatant means of sidestepping our 4th Amendment rights. I'm taking my business to local hardware stores that don't track their customers and support mass surveillance at the behest of the government. My review extends to the greater scope of Home Depot as a corporate entity and the issue I take with their decision making from my perspective as one of their customers. I encourage others to thoroughly look into this matter to form their own opinions and determine if they too would like to continue their patronage.

As far as Harbor Freights go this one is right on par with average. Good inventory and clean inside.read more

Between here, Home Depot, and Amazon (if I can count that?) I find that I can usually find all the…read moretools I need to feed my tool addiction. I don't have every tool, but I do find that I do a lot of projects that require tools from every aisle in the store. While Harbor Freight isn't the greatest when it comes to quality tools, they do have a good selections of supplies that get your job done most of the time. My view on it is, why spend more on tools you might not find yourself using much? If the less expensive tool breaks, then you've proven to yourself that you need a more expensive, quality tool to have and cherish forever. Harbor Freight also has these random things like a toy drone and sling shot. While it may not seem like a tool, it definitely is fun to have a store that has oddities such as these and many more while you're browsing around for things you need and dont need. I recently got a tool cart from here (U.S. General brand) and I love it. Yes, it's not Snap-On or Matco, but it's just as good. And my wallet thanks me for not abusing it. I've raved/ranted enough though. Point in case: Check this place out for affordable tools that, while not top line, will get the job done without busting your bank account.

I Have been dealing with Metal Mart since 1995, any problems I have ever had was my own stupidity,…read more ordering the wrong size. They have always been fair in all of our dealings doing there level best to serve our needs. I will continue to use there services as long as I am here. M Roundy

false Advertising. I went to the Lehi store wanting to but 14 sheets of 29g 3x12 roofing metal…read more Of course the ad item was completely out of stock. Ended up buying the same 29g 3x12 sheets that were $10 more a sheet. I was told the sheet S I bought had a 40 year warranty while the advertised 29g sheets did none have a warranty. I needed to get the project finished before bad weather. I learned my lesson with Metal Mart. If they are going to advertise product that they don't even carry and then tell you that it was inferior to the one you're buying why would I ever want to go to that company again. They lost me as a customer forever.