Wow! So far I'm very pleased. Going through a complete…read morerenovation in July 2017 (4 months ago) I was looking for good quality carpeting at a great price. When I walked into Truly Carpets I was a bit overwhelmed by all the carpet rolls, but when I told Dennis what I was looking for he told me about new stock coming in. It was the perfect color, texture & a great brand.... AND there was enough for both rooms. Yippee! I REALLY wish I'd had Truly Carpet install -ALL- my flooring. Unfortunately I mis-took 'Discount' as kind of shady, sub-par, or sub-contracted. Shame on me, I didn't bother to ask them if they subcontract their installs =( My loss. Hindsight, now wish I'd had them floor my entire home..... Truly installed a marvelous, high-end carpet remnants in my 2 bedrooms, but stupidly I went with Lowe's for the Pergo & the install. Ugh! Lowe's, what a HUGE nightmare!!!! I should have asked Truly to find me stock, because they had much better quality (12mm vs Lowe's 8mm Pergo stock). Truly installers arrived and did an amazing job. The biggest blessing is that the installers are part of the family, rather than subcontracted out as Lowe's does (nightmare!) The project manager was so knowledgeable, teaching me what I should have known BEFORE I'd gone shopping. My home flooring is gorgeous. When it's time to resurface my floors I'll be going back to Truly Carpet & Flooring.

Place sucks . Picked carpet out Friday for a job with Dennis then Saturday call to pay and pick up…read moreand owner chad says he can't honor without confirming that Salman gave me that price. Never once said he would call to confirm only tells me "he just has to say it's sold out" so he doesn't have to honor price. These guys are gonna have fun wasting time driving to measure jobs that don't exist. Waste my time I'll do the same.

Quality Carpet and Flooring has been around as long as I have lived here which is about 20 years. I…read morehad them make a carpet runner for my wooden stairs and they were able to use the leftover pieces to make custom rug runners. Recently I was looking for luxury vinyl plank that is waterproof. I have gone from place to place all over the area and their service was probably the best. I didn't end up purchasing from there and that was only because I found exactly what I wanted somewhere else. The service and the information they provided was really fantastic. They encourage you to take samples home which is exactly what I did. Their show room is much bigger than you'd think so don't look them over for your flooring needs!

My husband and I had an excellent experience with Select Floors from start to finish. Dan is…read morehands-on and genuinely focused on helping customers make the right choice, rather than upselling products that exceed their needs or budget. He took the time to explain options and recommend a flooring solution that was the right fit for our project. What really stood out was the level of customer service. Since my husband was installing the flooring himself, Dan even offered to come to our home, if needed, to help get him started at no additional cost. That kind of commitment is rare these days. Communication was outstanding throughout the entire process. Estimates were provided promptly, and Dan maintained regular contact regarding order status, delivery timelines, and any delays. We always knew what was happening and never felt left in the dark. Our experience was so positive that when we recently started a completely different flooring project (three years later), we returned to Select Floors without hesitation. The same exceptional service, honesty, and professionalism that impressed us the first time were still evident years later. If you're looking for honest advice, great customer service, and a local company that truly cares about its customers, we highly recommend Select Floors. Ron and Laura

We had a carpet installed in our sunroom and a backsplash installed in our kitchen, and we couldn't…read morebe happier with the results! The owner and his team did an outstanding job on both projects. They were professional, knowledgeable, and paid great attention to detail. Their prices were also reasonable. We highly recommend them to anyone looking for quality workmanship!

Good pricing and great service!!! Very good product. I will shop there again.....service was also…read morequick.

Visited Building 9 recently. This place is great. They sell new building materials at a deeply…read morediscounted price. If you're going to build or modify anything related to your home, I'd start looking for materials here first. If you can't find it here, no problem, go to Home Depot, Lowe's, or your favorite home improvement center. You'll pay more at the other places, so always check here first due to the low prices. When I visited, they had a good selection of windows, doors, flooring, and moulding. They had a limited selection of ceramic tile and sticky carpet squares. Unfortunately, they didn't have the style of flooring that I was looking for, but I was happy to learn of this place and I will be visiting in the future to check for materials for home improvement projects.

Family owned Polite…read moreFriendly Helpful Educational Willing to answer lots of questions No high pressure sales

I will give store a 0 raising when I went in and I told the girl that I was only looking for…read morethe material she had someone come out and measure for us and he measured everything and gave us a bill of $12,000 when I went back and told I didn't need his installation and they were charging too much. The bill went down to 3000. I bought a quarter corner around and it was too short by the person their professional measurement measuring Person and they refuse to take it back because it was measured incorrectly.mayfield Hts store

My wife and I were looking for a local business to replace our carpet and wood floors…read more We went on on a Saturday morning we were greeted by a warm smile and person who listened to what we were looking for. Then Jamie was quick to offer many ideas. She even allowed us to take home samples and make recommendations to installers who are well qualified and as professional as they are. I would also like to say Carrie one of the owners came to our house and brought samples and took measurements. She was very professional and listened to what my wife and I had to say. Later when my wife changed somethings Carrie did it and made us feel less like we were family and made the adjustments without a hassle. The quotes were excellent and cannot wait till the work is complete it is great value.

I highly recommend Burton Carpet! I was referred to them after going to a few stores looking for…read morenew flooring for my home. Jamie was extremely helpful! She's awesome! She explained all the different types of flooring to us and showed us exactly what we were looking for. We purchased our flooring and received it quickly. The flooring is absolutely beautiful! It's like we have a completely new home! We also purchased area rugs and they are the best quality rugs that I have ever seen! From start to finish our entire experience was wonderful! Very professional! I could not say enough wonderful things about Burton Carpet!

Living close to Permanent Floors Carpet One, and in need of new bedroom carpet, I thought I would…read morecheck them out. My experience was unorthodox but really enjoyable. I stopped in and worked with Shelly who seems to take care of nearly everything at the store. She was helpful, providing me with a lot of information and encouraging me to take samples home with me to see how they'd look in the rooms. I came back a few days later and placed my order. Shelly was not in at the time but called me the very next morning to process the order. When I wasn't able to speak because I was in a meeting, she texted with me to ensure that the order was placed ASAP. I ordered the carpet on a Friday and it was installed the following Wednesday. The installer was professional and patient, answering my millions of questions. I would definitely recommend Permanent Floors Carpet One and would purchase from them again without hesitation!

I work in a small home office and we needed the first floor of our carpet replaced before a big out…read moreof town client was due to visit and this work needed to be done very quickly. All was well at first. They came out right away and quoted me at $2500 and ensured that if I placed the order now they would have plenty of time to receive and install the carpet before our big visit. Once I agreed and they charged my card the down payment, I get a phone call almost a week later telling me that their distributor mis-quoted and that the new price is $3300. I was upset because I felt like this was a bait and switch since they knew I was in a bind, plus I didn't see how it was our fault that they didn't get their numbers correct. If our business misquoted our clients you better believe we would be eating that cost. However, we eventually negotiated to split the increase and he ensured me that all was well with our deadline. Two days before they are scheduled to install, four days before my deadline, they tell me that they can't get the carpet in time even though UPS offers NDA and Saturday delivery. They threw their distributor under the bus yet refused to let me contact them to see if I could get the carpet shipped direct through our UPS account. They were completely unwilling to work with me on installing another day and gave me no other options. I could tell that they didn't want to do the work due to their previous mistakes making the job less profitable for them. I understand that to a point, but as a I now have to explain to my boss why the carpet is not being replaced it's my ass on the line. Bottom Line: Shady business practices that will leave you in the lurch.

Super cute shop downstairs with amazing home finishes upstairs. The owner & designer Christine is…read moresuper cute and sweet. She has a beautiful eye for detail and is wonderful with breaking everything you are trying to do in small, manageable, priority-based, organized steps. She takes the chaos and whirlwind from remodeling, trying to figure out the hundreds of details and being so scatter brained, and gives you an easy roadmap through to a new gorgeous home. I walked around upstairs looking at so many unique options for countertops and bathroom vanity options for a good thirty minutes, and wasn't overwhelmed...the opposite, I was delighted by the difference they had versus big box stores. After spending time here I'd never consider going back to a big store full of people that have to know very little about a lot of things that don't care about you as soon as you walk away that doesn't have the helping hand and talent of Christine there for everything...before, during and after for years.