We had a great experience with Floor Coverings International - Cleveland South. We selected our…read moreflooring in the showroom with sales representative John, who was professional, knowledgeable, and excellent to work with. Communication was clear and consistent throughout the process, including coordination with both me and our Trade Pro insurance intermediary. The entire team was highly professional and very knowledgeable about the products and installation process. Scheduling was convenient and flexible thanks to service manager Nick, which made everything run smoothly. The installation crew was outstanding -- Daniel and Samuel were courteous, efficient, and delivered excellent workmanship. They kept the worksite clean, worked long hours, and made sure the job was completed on time. The finished result looks amazing. We would absolutely recommend this team and would use them again without hesitation.

This company has done 3 different jobs for me and I've never had a more efficient, great value, and…read morehelpful company in my home. John is incredible and a great listener. He's super knowledgeable about this trade and helped me figure out what I needed on each project. He was very patient with me. I would recommend this place to anyone.

I'm glad to have spotted Classic's newer location in what had been part of the old Bierce Hardware…read morestore on Southeast Avenue. Working with owner Ron Call was a real pleasure, and we felt no pressure at all to "buy today." It turned out that his prices were reasonable and it was clear that he cares about quality work. We chose to pay a bit extra to have them move all furniture... Well worth it! We found carpeting for the family room and upper hallway, as well as a bedroom. It all looks great, and the installation of a complex patterned carpet was done expertly. We ran into one snag that was NOT the fault of Classic, but the manner in which Ron and his installer, Sean, handled it showed real integrity. Here's what happened: When Sean began the installation of the LVT for the kitchen flooring, he saw some slight scuffs in the finish (I might not have noticed them for months or years). The other boxes had the same problem. Owner Ron immediately ordered new product, but there were similar flaws. Ron asked the manufacturer to find perfect examples of what we needed, but no luck- it turned out to be a manufacturing flaw. Fortunately, he helped us find something similar from another manufacturer. The flooring was finally installed, and it's really elegant. My point is this- installer Sean and owner Ron wanted nothing less than perfection in the product we were buying. Trust me, they could easily have let it slide, and a lesser business might have done so. However, Classic really had our back and did everything possible to help us get the quality look we wanted. The flooring in the kitchen and all the new carpeting look spectacular. It's easy to leave a great review when everything falls into place perfectly. Sometimes, though, the true hallmark of a good business is how they handle things when something goes awry. Despite an issue that wasn't their fault, Classic Carpet took great care of us, and I highly recommend them.

We used classic carpet because we needed carpeting throughout our whole new condo they came out on…read moretime there people were very efficient they did a really nice job and we would recommend them to anyone

Dan was very helpful in swapping out bathroom tile that I purchased months ago. He advised what…read moretile should go with my shower walls. I'm still on the fence if its goes with the bathroom. I will have to wait and see if it grows on me. Thanks Dan for all your help.

Dan was very helpful in a multitude of realms; picking the floor, installing tips, delivery, and…read morepurchase recommendations. Buy local, you get better service and quality assurance. I made the mistake of buying a large batch of tile from a big company, and all the tile was bowed.

Fantastic experience. Jerry was our salesman and was awesome. Made us feel very comfortable, wasn't…read morepushy at all. But there when you needed him. Felt like a family member selling to us. My kind of salesman. Very knowledgeable. And the install was great. We've bought from Empire twice and this was a whole new, better experience. So professional. Love our carpet.

I think for this review I will let the pictures do the talking…read more The only thing I can add is great customer service and it was a non painful experience.

Quality Carpet and Flooring has been around as long as I have lived here which is about 20 years. I…read morehad them make a carpet runner for my wooden stairs and they were able to use the leftover pieces to make custom rug runners. Recently I was looking for luxury vinyl plank that is waterproof. I have gone from place to place all over the area and their service was probably the best. I didn't end up purchasing from there and that was only because I found exactly what I wanted somewhere else. The service and the information they provided was really fantastic. They encourage you to take samples home which is exactly what I did. Their show room is much bigger than you'd think so don't look them over for your flooring needs!

From the owner: 0wner operated for over 65 years. Member of an elite national buying group for always low prices…read more For the best in carpet & Flooring.

Just had a large project completed by them. Tore out rotten wood down to joist and replaced with…read morenew subfloor and then finish floor. They installed a new vanity, toilet and vanity top with sink and faucet Done in three days. Also replaced cast iron toilet flange with modern PVC Felt price was fair and done in 3 days. Very pleased !

Noticed this place while grocery shopping next door! Saw the prices online and had to check them…read moreout! Eric is the owner and he is so very nice and helpful! He knows the ins and outs of everything in there and made great recommendations for our house and situation! Very honest, asked how much we wanted to spend and stayed within those parameters. The gentleman that came out to measure was on time, very courteous and got it measured quickly and accurately so I could go and do what I needed to do that day! Scheduling installation was a breeze, we got scheduled much quicker than I expected! Nick and another gentleman came out to lay our carpet over the course of two different days. I cannot say enough good things about them! They are truly experts at what they do! They got our old carpet ripped up in lightening speed, new carpet laid precisely, cleaned up, very respectful of our house (left no messes, were very cautious of our walls and our furniture!) and just very nice! The experience was perfect from beginning to end! We love our new carpet and will be returning in a few weeks to purchase carpet for our basement!! Thanks again!

After traveling to a number of carpet/rug stores in Ohio and Pennsylvania, my family went to…read moreShaheen's in Canton and realized we had wasted our time everywhere else. Their selection is amazing, and the carpets are not just piled up where you need two salespeople to help you even look. They know their stuff inside and out, from the provenance to the dyes used. We knew what we wanted and we knew our price range, and instead of the constant attempts to up-sell, they showed us high quality carpets that were even more economical. In the end, we bought a large gorgeous wool carpet for a better price than we saw anywhere else and we did not have to haggle at all. They allowed us to take two home to decide on which was the best fit--something that most places would not allow free of charge. We couldn't be happier and we will continue to support this wonderful local business and spread the word.

From the owner: At Shaheen Floor Gallery, you will discover one of the largest floor covering showrooms in the…read moreCanton area. Come in and see our wide selection of area rugs, including oriental, contemporary and antique, carpet, hardwood, laminate, vinyl and tile. We feature Karastan Carpet and Rugs. Let our expert staff guide you every step of the way and our professional installation team will pamper your home from start to finish.

James Lee -Owner Response from the owne…read moreJames did a fantastic job on our basement re-carpet. We had a flood. He came out to review. He No had no pressure for us to hire, or charge a cost to visit. We then confirmed and set a date. He had a great price comparable to others. He did a professional job, installed carpet padding and stretched all carpet to fit perfect. No seams could be seen after the install. Bret Baum

From the owner: I specialize in carpet re-stretching and repairs . Most damage can be fixed for a low cost .read more

Very responsive, great customer service, quick response time and wonderful work. Prices were…read moreincredibly fair compared to competitors. Highly recommend.

Definitely one of the best carpet cleaners I have ever had. The technician called when he was on…read morethe way. He was prompt, friendly and efficient. Best of all, he did a great job!

Recently used Dan's not once, but twice! Great selection,…read morereasonably priced and quick install. Great customer service too!

Dan takes time to explain the product delivery was good…read more installation was a bit tricky but this was the former owners fault Dan did what he needed to do to make it right the end result was what we wanted