James Lee -Owner Response from the owne…read moreJames did a fantastic job on our basement re-carpet. We had a flood. He came out to review. He No had no pressure for us to hire, or charge a cost to visit. We then confirmed and set a date. He had a great price comparable to others. He did a professional job, installed carpet padding and stretched all carpet to fit perfect. No seams could be seen after the install. Bret Baum

From the owner: I specialize in carpet re-stretching and repairs . Most damage can be fixed for a low cost .read more

Recently used Dan's not once, but twice! Great selection,…read morereasonably priced and quick install. Great customer service too!

Dan takes time to explain the product delivery was good…read more installation was a bit tricky but this was the former owners fault Dan did what he needed to do to make it right the end result was what we wanted

Great place to upgrade your home and business. Love seeing the sales from cabinets carpet tiles…read morebacksplash and so much more. Great value and service.

We had such a great experience, shopping at Dan's Wholesale Carpet for our home remodeling project…read more They had a huge in-store selection and they could install the next day. I couldn't believe the value and the service we received. I would shop there again and would definitely recommend to others! Thank you.

After traveling to a number of carpet/rug stores in Ohio and Pennsylvania, my family went to…read moreShaheen's in Canton and realized we had wasted our time everywhere else. Their selection is amazing, and the carpets are not just piled up where you need two salespeople to help you even look. They know their stuff inside and out, from the provenance to the dyes used. We knew what we wanted and we knew our price range, and instead of the constant attempts to up-sell, they showed us high quality carpets that were even more economical. In the end, we bought a large gorgeous wool carpet for a better price than we saw anywhere else and we did not have to haggle at all. They allowed us to take two home to decide on which was the best fit--something that most places would not allow free of charge. We couldn't be happier and we will continue to support this wonderful local business and spread the word.

From the owner: At Shaheen Floor Gallery, you will discover one of the largest floor covering showrooms in the…read moreCanton area. Come in and see our wide selection of area rugs, including oriental, contemporary and antique, carpet, hardwood, laminate, vinyl and tile. We feature Karastan Carpet and Rugs. Let our expert staff guide you every step of the way and our professional installation team will pamper your home from start to finish.

Terrible customer service, DO NOT USE! Parents were long time customers and recently had an ordeal…read morewith getting the correct carpet from this business. First it was measured wrong, then it came from two different rolls, then it had large sections of striped hard patches, then they sent someone to steam it. All the while the CUSTOMER had to keep repeatedly following after the continued mistakes on their part. ZERO communication and we're completely indifferent. The final slap in the face a $50 gift card. THE WORST

The store is very organized and easily accessible. The staff there are WONDERFUL...dont waste your…read moretime going anywhere else...Thank you so much you saved the day!!!!!!!

My experience with Heritage Carpet & Flooring was fantastic. Josh was very knowledgeable and helped…read moreus pick out the perfect carpet and hard surface flooring for our home. The installers did a great job making sure everything was installed perfectly. Heritage Carpet exceeded my expectations and made this a great experience. I highly recommend Heritage Carpet.

We had used Heritage Carpet in the past before there seemed to be a change in ownership or…read moreintegrity with the company or both. Confident about using them again, we had carpet installed in our main floor owner's suite which is visible from the main foyer. The first Mohawk carpet installed had a significant odor that didn't subside even after we were told to wait for a week or more. When it didn't subside, a representative came back again and agreed the odor was still there. I was told a claim was submitted and approved through Mohawk. The first installation was beautifully installed! Not seams were visible because they placed the seam on the west side of the room, which did not receive natural light through a window and the furniture was placed over where they chose to place the seam. It was unfortunate the carpet was defective because the room looked absolutely beautiful! A second carpet was then chosen. When the second carpet was ordered my husband recognized the wrong padding was installed the first time, so the padding he expected was then added to the second install order. The installation the second time was the worst installation of carpet we have EVER had! The seam was now placed on the south side of the room with the natural light hitting the carpet from the window in the owner's bath. The room went from a beautiful installation the first time to a dreadful unsightly line visually cutting the room. I contacted two other carpet companies to look at the seam, and both agreed the seam should never have been placed in that location. Heritage Carpet insisted it was a "good install." In addition to the poor unsightly installation, they installed a defective padding that had high and low levels when you walked on the carpet. Two people came out to look at the carpet, Dennis, apparently the owner, who rudely insisted there was nothing wrong with the padding, and the other person who came with him was the person who determined the first carpet install had a problem. HE agreed there was a problem under the carpet. After doing something to the floor or padding close to the bathroom entrance, the padding problem still existed. I was told to hire an inspector and if it was determined there was in fact a problem, I would be reimbursed for the cost. I hired a highly reputable inspector who agreed with the two carpet companies and the one representative from Heritage Carpet who came with Dennis that there was a problem with the padding. The inspector measured and took photos confirming the defective padding installed had high and low areas. I was then given an option to have new padding installed or receive a $1000 refund. I thought long and hard and decided to accept the refund because I will be replacing the unsightly carpet installation in the future, and with it the defective padding. I also should mention one of the carpet installers stole the furniture Slider I used under a large ceramic seat in my foyer, and the third time they moved my furniture, they broke a piece of my armoire cabinet. They did end up finally admitting and replacing the stolen item, but replaced it with an inferior quality furniture "slider" not the high quality name brand Slider we owned. Fortunately, my husband was able to repair the cabinet. Things happen, and in the past under prior ownership, perhaps, we had good service, so we decided we would use them again with a room that required no seam and we would move our own furniture out of the room and back in. When I came back into the store and then the day of the measurement, we were told because of the challenges we had with them with the last installation, they would NOT guarantee this installation. So, it appears that as long as you are willing to accept inferior work, defective products, theft, and allow the owner Dennis to disrespect you and deny any problems exist until professionals confirm the problems do in fact exist, only then will they warrant future work. It was painfully clear if you have any challenges to their workmanship or products, all the fault falls on the consumer. I would like to add that I did not submit a review of Heritage Carpet with the poor installation experience because we had a different experience in years past, but the company is a very different company today, and I chose to reluctantly accept a refund instead of the risk of having my furniture moved again. Heritage Carpet used to be a company one could trust. Things have certainly changed! Consumer beware!

My husband and I recently had John (owner) come out and give us an in-home estimate. He gave us the…read moreTOTAL price..no hidden fees, no surprises! He was also able to get his team out there and get the job done in a week. We had other estimates (big box stores) and they all stated that there could be additional charges based on "what they found." We ended up getting 3 rooms carpeted and our bath installed with vinyl tile for a bit more than what the big box store quoted just for the Master bedroom & bath! The team that came out was professional and busted their butt to get it done in 1 day! We love our new flooring and are so glad we found National Floor Source. Thanks John!

From the owner: We Bring the Store to Your Door! Call for more information 888-899-1904read more

Spent several thousand dollars with this company for laminate flooring in my home. Was satisfied…read morewith their work. Needed some further work done and called their number and left several voice mails. They never returned my calls. For a commercial business entity, in my opinion this is a MORTAL SIN. I will spend my money with someone else that values me as a customer and will never do business with this company again.

From the owner: A-1 Flooring LLC provides residential and commercial flooring, tile and more in Massillon, OH and…read morethe surrounding area since 2016.

No Customer Assistance…read more I walked into the Belden store looking to replace ceramic tile for 2 full-size bathrooms. I walked around store , no one approached me to offer any assistance. I lady working just looked at me like I had a disease. I understand it's difficult to get good help ! There was another guy working he did have a customer however I would have never let a customer walking out the door!

Very good service. Nice selection and fair pricing. Quick to come and measure. Owners and staff…read morevery friendly aNd knowledgeable . I got my entire house done except for upstairs and carpet was installed beautifully.