Easy process, reasonably priced, and they did a great job. The communication was very good. I was notified via text when they were arriving, and even before that, setting up an appointment was so simple. Matt was the tech assigned to my job and he did great. He was professional and nice to talk to. I had some serious pet issues with my carpet downstairs and just kind of a musty, stale smell with my carpet upstairs. I really need new carpet, but in the meantime, Matt got the job done. read more

i have used Stanley Steemer for many years. Typically the employees have been knowledgeable and polite. Although the carpets and upholstery were cleaned, the dialogue of the two employees during the process was loud and often threaded with profanity. I was quite surprised at this because it had not been this way before. Also, I was supposed to get a txt 30 minutes prior to arrival and that did not happen either. The two men did not clean up water spillage on tile area adjacent to the carpet and did not leave the outdoor water outlet as they had found it. I was surprised at their lack of professionalism that had always been a plus when I used this company in the past. it was a disappointment! read more

My beautiful woodwork from Shrock's of Walnut Creek was scratched...I filed a compliant to the Attorney General of Ohio and the Better Business Bureau.......there attitude and inconsideration was very disappointing. Friends encouraged me not to use the service...I wish I would have listened.....I say.. " Run...run ..as fast as u can or u may end up like me. read more

my carpet was terribly dirty I had it "cleaned" by some other company and it looked worse then before. I called Stanley Steemer hoping they could actually get it clean..... and they did!!! omg if I could add photos to show how my carpet looks now I would that's how good it looks they took their time with it and actually scrubbed it. The gentleman who worked on it were so nice and assured me they would do their best to get it as clean as they could. thank you to the men who did the cleaning. DeAnte Fields And Jakoby Moore read more

Overall we are satasfied with our tile cleaning service. But, the technicians were not very detailed oriented when using the colored grout sealer. They were sloppy when applying to the joints as tho they were in a hurry. Now we must scrub our tile with a scowering pad to remove excess sealer to make the lines crisp. read more

Stanley Steemer - Example of sloppy application of colored grout sealer. - Carpet Cleaning Near Me - Akron, Ohio

Great job cleaning couch and living room carpet. The crew was very friendly and professional.A job well done.

Two very professional, thorough and friendly guys! Dale and Tim. They moved all of the furniture (including a large, heavy sectional) except for a very large dining room hutch that I hadn't emptied and the tv console. The price was as quoted and they were on time too. It was my first time using Stanley Steemer and they have a new customer! read more

Good cleaning service for my hardwood and tile floors. Professional service, on time, and cleaned up after the job was done. Jason Surber was the wood floor expert. Nice online appointment setter for Stanley Steemer. I would use this service again without hesitation. read more

I have used other carpet cleaning companies in the area, but Stanley Steemer is the best! The carpets come out cleaner with good texture, prices are more reasonable, and all of the staff who have cleaned the carpets are very professional! read more

Very polite staff and they took the time to make sure the stains were removed from the carpet! They did a wonderful job and very happy!

If you want it clean this is the place to call. We have pets, kids,and a pet pig yes a pig. The kids are worse than the pig . So when it starts to get dirty we just call and they come out and clean clean clean. No up sales, and they move your stuff. There truck mounted system is tops. Don't fall for the other guys. read more

Came a little early- called me ahead of time. Did a very thorough cleaning and deodorizing. I was extremely pleased! They did a great job for much less cost than the previous firm I used. They will be my go-to for carpet cleaning! read more

Great service. Very easy to set up the appointment and a get a quote. Service was fast ~45 min for 2 rooms, hall and stairs that included deodorizer, pet stain protect and cleaning. Very courteous and attentive to my floors and home. Stains came out ~75% (dog accident). Would definitely use again not only for carpet but tile and hardwood as well. read more

Making the appointment could not have been easier; the rep was courteous and very accommodating to my needs. Servicemen were punctual, friendly, professional and were able to remove every stain. They were quick, efficient, and very respectful of our home. I would recommend this company unconditionally. read more

"Tim and his crew did a great ob on our carpet and just in time for the holidays! We have used Stanley Steemer a number of times over the years with great results! On those few times there was a minor problem, they went the extra mile to make it right." read more

Two brothers, Tyler and Mason, cleaned my carpets and they did an outstanding job! I would highly recommend them to everyone. They gave me great advice as to which areas I should clean, and how we should handle the cleaning of several Oriental Rugs. Their advice included the best treatment plan, as well as recommendations on cost savings. They were very careful with all of my antiques and furniture. Truly white glove treatment all around. Also, Tyler and Mason were extremely respectful, polite, and efficient. It was a pleasure to have them in my home. The Akron office is also to be commended. They are smart, efficient and well organized. Kudos to Stanley Steemer! read more

I have many positives and a few negatives with this company, but hopefully the negative issue will be resolved by this weekend. I had Stanley Steemer come out to clean and deodorize my carpets and a large area rug. I work full time and go to school, so during the day, my dog sometimes relieves herself on the carpet instead of the basement floor. The urine smell was pretty bad, so they came out yesterday to clean/deodorize. I also had a cat for a while who liked to use the area rug as his litter box. The appointment was between 12 and 3. The two men who arrived got here exactly at 12 and were very polite and friendly. They were very fast (which was great because I hate being stuck at home), very efficient (cleaned every square inch), and very nice to my hyperactive dog. They also gave me a card for 15% off the basement floor if I wanted to get that cleaned too. I feel bad for the people who had things stolen from them, but I had accidentally left my purse in the kitchen with cash in it, my credit/debit cards and my check books. Nothing was stolen even though they would have had every opportunity because I stayed in my bedroom. The overall price was more than the estimate, but that was because I didn't know the exact size of my area rug. Now to explain my 3.0 rating: Even with my satisfaction with the friendly, honest and quick reps, the actual cleaning and deodorizing didn't help at all. It smelled pretty bad while they were cleaning the urine out of the carpet and afterwards, the smell of their cleaner/deodorizer (which didn't smell that great either) dissipated and the urine smell was stronger than ever. At first, I thought that it was just in the air and it would go away soon, but it's still here even with the fans running full blast and the windows open. I called the company and explained my dissatisfaction, and the phone rep was also very friendly and understanding. I scheduled a new appointment for this Friday at no charge. I'm hoping this issue is resolved. If so, I will continue to use Stanley Steemer and ask for the same guys to come out every time. I've had bad experiences with almost every scheduled home appointments (repair men, cable companies, etc), but other than the smell, I am pretty happy with this company. read more

Carpets had not been cleaned for many many years. Stanley Steamer's online reservation system was easy to use. The crew was on time, professional and did a fantastic job. I would have never guessed the carpet could look this good again. Wish I was not relocating out of state so I could use the same team in the future. At least I can use a different Stanley Steamer again in my new location.. read more