Brought my car for the first time to this Toyota dealership for service. It was very easy to make…read morean appointment with a representative over the phone. Upon showing up, the service rep that assisted me, Mr. Andy P. was very attentive. He looked at the history of my car services and was able to determine what needed to be accomplished during this maintenance service. He was extremely professional and very pleasant to work with. I did end up staying and waiting for my car since I live about an hour away, and the waiting room inside is extremely comfortable. Tables and chairs were nice, I was able to work on my computer while I was waiting. The facilities are great, and all of the personnel I came in contact with, including Ms. Angelina C. were exceptional.!! Although this dealership is approximately one hour away from my home, it is absolutely worth the drive. The service is fantastic, they don't try to find needless "issues" with you car, don't overcharge for services....and I can't say enough about the representatives here! When my car was done, and he walked me out and thanked me for my business. What a fantastic place!!

orrible, absolute clowns. They managers are rude and they reach out and assume they know and speak…read moreout of ignorance. I had been reaching out about a vehicle and was told this dealership had one and try reaching out. I reached out and was told the vehicle was showing reserved as today and when I asked why because I had been reaching out for a few days and then the story said it changed to it had been reserved for a while, Ok fine I get it. Just did not understand how or why the story changed. That being said it made me upset, then I get an unsolicited call from their used car manager Joey was outright nasty, "he wanted to clear up any inconsistencies" then gets rude when Im explaining what happened and keeps saying we've been completely transparent about this, instead of actually listening to what I was saying. I WAS NOT trying to get them to sell me a vehicle that they had already promised to someone else., and I did appreciate the way he spoke to me like I was expecting that cause I wasn't, but he was very rude. I attempted to call the store and speak rio GM and asked for him, but then the new car manager Mike gets on the phone and what a joke, I asked if he knew the situation and he says yeah you want us to sell you a Tacoma, I said no he says a Tundra and I said no, he says ok what car , and then says you want us to sell you are car we aren't to sell you. I said no and it was obvious he was trying to take a call and didn't know the facts because he didn't even know the kind of car I was calling about and he raised his voice on the phone with me and started speaking nasty to me so I hung up on him. I had been going to this dealership for service as they are my local dealership and I've had Toyota Camrys and 4 Runners all life. This has lost you a regular customer, not because of a misunderstanding over a cars availability but because of the way your management team speaks to customers when they assumed I was calling trying to get them to sell me a car that was promised to someone else. That's not why I was calling, so dont assume. I was trying to figure out what happened but because you assumed I wanted you to sell me the car you automatically started the conversation in defense mode and on guard instead of being open to discussing. You've lost a regular every day customer too

Ladies in the clothing section were very informative on sizing for certain tops. My husband went…read moreand talked to the parts department regarding handlebars and they were also very helpful. This is our second visit here and we love the shirts. But PLEASE bring back the hound dogs running moonshine graphic to your t-shirts!!!

I have a 2014 Ultra Limited and a 2012 Road King that I do most maintenance and modifications on…read more I took my ultra in to do a coolant flush because it has never had one that I know of (bought in 2019 from original owner). I'm sure I could have done it, but I decided to let a tech handle it. I scheduled an appointment and when I got there, I felt like I was bothering the service writer. He let on like I wasn't in the system (10 year customer), and as if I had no appointment scheduled. I had to repeat the service that I wanted multiple times. I never got a call that it was done (after waiting a week) and when I went to pick it up, the same guy acted like he was being bothered again and sent Waldo (who seems cool) to look for it to see if it was even there. The receipt was cryptic and I'm not sure a coolant flush was actually done. He wasn't either. I have some gripes with the parts counter over the years too. However, HD started putting their parts diagrams online and that has helped me a lot. I just go in and tell them part numbers these days. If I ask for more than a couple of items though, they seem bothered by that. Maybe I don't look the part, but I've been riding bikes since I was a teenager. I guess I don't fit in there or something. Still love my bikes and the wife is getting a 2020 Sportster Forty-Eight soon. I doubt that I'll take it to the service dept. Maybe I'll get a few service parts there.

I worked with the gentlemen at Diesel Plus over the phone to schedule a pre-purchase inspection of…read morea Sprinter Van I was interested in buying. They are extremely easy to coordinate with and were gracious when the deal fell through and I had to cancel my pre-purchase inspection (not their fault). They were very knowledgeable about Sprinter vans and knew in depth the known issues with these vans and how to inspect.

Was charged $2063.00 For a head gasket replacement and water temp. sending unit on a four cylinder…read morekubota engine that was very easy to access. I still cannot believe that diesel plus has gone to this kind of charges for the work they perform. I thought I knew this shop better than that. I do now with an empty wallet. Never again !!

This is by far my favorite tire and service center in Cleveland. They take exceptionally great care…read moreof my tire repair and replacement needs. As a woman man places try to deceive you or rip you off. I have never had any that experience here. The customer service is excellent, and they make me laugh. Very light hearted but professional. They have wifi and which is a plus! Even though it's super busy they are realistic with the time and how long things will take. If they can't do it right away they will give you a time to return. I appreciate this so much. Time is so valuable. It's affordable maybe slightly higher in some aspects. For the most part comparable in cost.

Took in a trailer tire and wheel that needed a new valve stem. Was waited on immediately and…read moreservice was completed in about 10 minutes. However, upon going to pay, it took another 10 minutes to fill out the paperwork and the charge came to $24. That's three dollars for the valvestem $12 for labor and nearly 8 dollars for shop miscellaneous. I don't have any idea how they're charging shop miscellaneous, but in my opinion, it should be a percentage of the other cost and in that case it's an astronomical percentage. I will be looking elsewhere for future needs.

We called Shackleford Towing last minute in a weekend night for an hour one way tow home. We had an…read moreexceptional experience, especially considering the circumstances. The entire staff were friendly and helpful. The owner even went out of his way to help us. They handled my my Jeep with care and helped us out by letting us ride in the truck with them to our house. Their prices were fair. I would use them again for any towing needs!

Our Rv stopped running and we called them. I told them the year engine size etc.... they quoted me…read moreminimum charge was 2 hours etc etc. The guy they sent was nice enough but said he couldn't help because my vehicle wasn't equipped for his code reader. Had zero ideas.... no diagnostics of any kind were done ... zero zilch nada. Still owed 371.00 for him to tell me he couldn't help if he could get codes.... he couldn't even find the code reader. I had to look it up and show him where it was ....wow. That's not a mechanic. Don't call these people. They are thieves. His reply to my review said I should update my equipment! Real professional!! UPdate YOURS

They provided quick, professional service. Will use again…read more (For character count min)

This is the first time I have used this automotive repair/tow shop and I might add I am very…read morepleased with service I received. Already aware of issue I was having, they checked and called me to tell me the issue I was having (just as I expected) and in addition was informed that my two cables needed replacing. Something I overlooked. The vehicle was ready as promised - didn't have to call them to check on status. I Overall a very good experience not like others I have had. I would highly recommend them without hesitation.

I had flowmaster 40's put on my Lincoln mk Lt. I wanted something subtle and Michael said " trust…read moreme you'll like it" they finished but did not call me and the end result sounded factory. As far as I'm concerned they ripped me off by $350. Fkng a holes.

Went to maxi in red bank over the thanksgiving week while out of town and needed a new water pump…read more Upon initial contact the gentleman was nice and worked me in since I was close to the shop. When I arrived the gentleman at the front desk was bothered by the fact that I was dropping it off and once I told him I had already spoke to someone that was going to get the car in and do the repairs, he reluctantly took my keys. My wife calls to check the status 4 hours after drop off just trying to come up with a game plan as we were over 500 miles away with no other transportation. The gentleman the. Told her it would be close to closing or a little after, so I got there at closing and buddy that mechanic didn't even let me finish speaking before he started being a complete jerk. The family that took me to drop me off, went in with me and left just as floored as I was at the way they began speaking and treating us. The morning after picking the car up at 10pm the night before, I checked the pieces under the hood to find everything they touched had been broken that was brand new when I dropped it off. Was finally able to speak to someone after providing proof from a local to me repair shop that even stated the issues were a result of the damage. The establishment refunded me for the labor cost that we paid to have them screw our car up and then had the nerve to blame everything on the mileage of the vehicle and my rudeness was the cause for the issues we are having. I requested they pay for the damages they caused to my vehicle and they have ignored me since then! I would not recommend this business to my worst enemy. They are a joke and will come up with every excuse to not be held responsible for their crappy work. I have pictures of everything and if I could post them here, I would! Beware and ask around before using them because I have already heard of two local people that I know of in the last little bit that have gotten their vehicle back messed up and they refuse to fix the issues they know they have done wrong. This place is a joke that preys upon honest people that need car repairs! Don't use them!! I understand everyone has things going on that can complicate their day or make for a long day but that is life and no excuse for poor service and work with no quality at all.

Great store to get you motorcycle accessories at. They have motorcycle accessories such as;…read morehelmets, boots , bandanas, jackets, and etc. They also even have bar b q grills in here so see pictures. They can also special order some parts for your motorcycle too.

I were very good. I accidentally put in the wrong lenght. Customer service is awesome.read more