This TrueValue isn't huge but it's still one of the best hardware stores I've been to in a while! They have a pretty decent selection plus very nice and actually knowledgeable people! Decent chance you can find whatever you're looking for online for a bit less but if you're like me and don't know exactly what you need but need it today then this is your place! read more

Extremely rude staff. They act like it is a special favor to help you, even though they are very, very expensive. Paying top dollar. Not recommended at all. Go to Lowe's or Home Depot instead. read more

I drop my mower for service, total was 239 Dls, when I get there they try to charge 290, I look the invoice total say 239, they make the numbers 10 times, call the mechanic, call another guy for "help"... they spend over 30 minutes trying to figure out how to charge 50 Dls extra, they even tray to charge twice the gas filter, they fail trying to altered the numbers... I follow them the entire time just to hear the theory's on why they wanna charge extra 50, they never explain where those 50 Dls came from, I believe the owner is greedy, if I ever see him on the store I will make a big deal because they have to rewrite the invoice adding some extras to match the price... 6:15 in the afternoon I was hungry and tire ( got there around 5:30) te guy try to make an excuse but I didn't want to Hear... 45 minutes trying to make out numbers out of nothing I was tire... I hope to see the owners in person I have a few words to say read more

Never buys a mower here. When it's time for service.... 4 to 6 weeks !!!! Are you kidding me, Terrible customer service after the purchase. read more

I do not understand how people talk highly of this store! was just there to purchase a weedeater, no one would wait on us, they was too busy talking & laughing. Will not be back read more

Needed a new blower and gear for the yard and what a great selection! They are pricey but only carry the best. Wide selection of blowers, edgers, mowers, tractors, kind of the Bass Pro of sporting goods. Been here many times and have spent some money. Have to say they have the best of lawn care, property care and has the best source of tractors in Oakwood area. Great staff - highly recommend. read more

I bought my Big Green Egg here almost five years ago. When I had a warranty claim in it, they found my records, filed the claim, and got me the replacement part in just a few days. Fantastic service from Paul and the whole team! read more

Starting a small lawn care business is a challenge when you have an idea what to do and how to do it. But one may not know what equipment to get. The small engine shop within the store, has experience knowledge people to help you. Give them a try and you will see. read more

Howard Brothers - Hardware Stores Near Me - Oakwood, Georgia

We purchased a brand new Exmark mower from True Value Howard Bros just over 18 months ago (over $3000), and the starter broke. They picked up the mower and had it for over 2 weeks. Never called us - we had to follow up with them about the repairs. Then when it was finally done, they insisted on charging us $60 delivery fee to return our mower. (We live less than 3 miles from the store). This should be charged back to Exmark or covered by Howard Brothers - they shouldn't sell products they don't stand behind. In addition, they didn't tell us when they were dropping the mower off. We happened to be home, but the driver delivered the mower to our upper driveway and came to the front door to let us know where it was, when if we had been asked ahead of time, we would have requested the mower be delivered to our boat garage on the other side of the house. We will no longer be patrons of their store and can't in good faith recommend them - not only because of the delivery fee, but the overall lack of customer service. read more

Stopped in because it was on the way to a job. Needed a few plumbing pieces. Staff was friendly enough and asked if I needed assistance. Prices are high! Cashier (younger blonde girl) could care less about customers. Checked my items out, gave me my receipt and turned away; leaving my items on the counter. Guess she felt I didn't need a bag to carry. Wouldn't recommend this establishment unless it is an emergency. Plus their hours are very restrictive. read more

I was very pleased with the service at this store,my mower was shooting raw gas out the exhaust,they knew exactly what it was,repaired at a reasonable cost,took a little long to complete. but all around happy. read more

Not the least bit amenable to the female shopper! No acknowledging of my presence, had to ask for help. Cashier could have put her phone down upon my approach but waited almost up to the point where I was about to mention it.. . If someone has a question, please don't treat them like an idiot... It is rude.. Maybe tell the questioner if she had more info it would be helpful or could I bring a piece of what I was talking about in??? Simply no interaction with these guys. I was just in the area- I should have waited for my Ace Hardware gang at the Buford store on 20. They bend over backwards trying to arrive at what you need... I won't be back... read more

Went in to purchase a blower. Was greeted upon entering the store. All the employees were very friendly. They made sure the blower worked before I left and even put it in my car. read more

Had the best customer service at the Oakwood location. Employee, Spencer, that helped me was very knowledgeable and really knew is job well. I will be shopping here again. read more

I won't go back in this store again. You need to have some cashiers in there that are professional and helpful. I paid for my purchase and not a thank you or have a nice day. She almost threw my receipt at me. The cashiers never have a smile on their faces. If you don't like your job then leave you are only hurting Howards Hardware!!!!!!!!!!!!!!!!!! read more