Their communication and shipping are great! The issue I have is that they list a replacement part…read moreas a factory part but then shipped an aftermarket part that was twice as much as the same part from one of the local big box stores. At least be honest and mention that in the description.

I called City Plumbing counter sales last week after speaking to Amy in Bradford Whites warranty…read moredepartment regarding extended warranty on my BW water heater. Bradford White representative Amy provided me with the correct part number to extend warranty out two years and four years. I provided City Plumbing sales counter the part number for the four year extended warranty because they did not offer the two year extension and I was quoted me $276 to extend my water heaters warranty four more years over manufacture warranty. I drove to City Plumbing today and the same part number to extend the warranty on my BW water heater by four years increased by $150. I asked Tim in counter sales why the same part number that I called about last week now costs more. He gave an answer but did not really explain the increase. I feel that the price of the warranty was marked up after the counter sales manager spoke to his BW representative for the Gainesville area. I did my due diligence and still ended up paying more than the estimate provided just a week earlier. Normally I have had not had any problems like this from City Plumbing. I'm curious as to what has changed in customer service to not stand behind pricing from a week before for identical product?

Excellent quality cedar, etc…read more Don't expect Home Depot friendly as they deal primarily with Contractors. They'll treat you right if you treat them well.

I recently purchased about $3400 worth of wire cable systems for my deck railings. Upon…read moreinstallation, I realized that I had some that were the wrong size and I needed to exchange them for the correct size. I also realize that I was shorted two cables, and went back for a refund/exchange of product. The guys were nice enough to help me with the exchange however at the bottom of their receipt (buyer beware) it does stay there is a 20% restocking fee. Mind you though the items that I purchased, I literally could have taken two steps to the right and restocked them for them in about 10 seconds. I was simply told sorry that is our policy and it is stated on the receipt. I had to pay $65 restocking fee for seven items (make that eight, he also charged me the restocking fee on the one that they forgot to give me) that I could've simply put back in the box 5 feet to my right. I was barely offered an apology , and basically told that was how things are. Not only have these guys lost my personal business, but they have also lost any future business that I could've provided through my renovation company. Hope you guys are happy, good luck in the future. I would've given them 4 to 5 stars for their original service, but the way the guy at the counter acted when I had to do the exchange was like his job and just gotten 20 times harder. He couldn't figure out the math and as I stated before overcharged me on the restocking fee. Way to handle business guys.

New pool owner this season. Went on vacation for a week and came back to algae in the pool -…read moreNOOOO!! Went to this location because we were out of shock and saw they had Sunday hours. The young man that was working, Smith, was extremely helpful with testing our water and helping walk us through the corrections we needed to make. Even took the time to write it down for us. Woke up this morning to an algae free pool thanks to his expertise!

I called to see if the needed products were available yes no problem. After arriving items needed…read morewere not in stock. Wasted time. Very unprofessional.

Can't say enough good things about these guys! Service was impeccable and friendly and quick and…read moreamazing. It's been a while since someone impressed me and I wanted to make note!

I purchased my home in 2016, and the first thing I wanted to do was change the locks and install…read moredeadbolts. Braselton Safe appeared to have solid online reviews (on Google, primarily), so I chose them. I'm writing this review mainly because I am of the belief that the company is run by an honorable individual - Al Dina. One of the three locks installed by their tech had an issue two years after the installation. I am not an expert in this area, so I wasn't sure if this was mainly due to the manufacturer of the lock, or the install itself. I contacted the company earlier this year when one of the locks failed. It's only fair to say that I was quite frustrated and upset, and I took it out on Al. Overall, I felt that there was a communication breakdown when the lock was originally installed, and I take partial responsibility for that. But the bottom line is that Al was willing to help me to find a fair resolution to the issue, and even though the lock itself was no longer under warranty, he sent someone out and replaced it for me. There is no perfect company, and sometimes things go wrong. What matters most to me is how the company handles these issues, and in this case, even though I was quite abrasive at times on the phone, Al still did the honorable thing and helped me to resolve the issue. I feel confident recommending this company to others.

Chris and Chad from Tier1 were honest, reliable, and experienced. They removed our old wooden…read moregarage door and replaced it with a very nice, insulated garage door that compliments our new siding. We just love the way it looks, and these guys were great - and very reasonably priced! We highly recommend Tier1!

Tier1 Garage Doors did an incredible job replacing the garage doors at my elderly parents' home in…read morePeachtree City. They were friendly, knowledgeable, prompt, efficient, and reasonably priced. We first requested an estimate, which they did for free, and now after the installation, we could not be happier with the final result. I still cannot believe how much the new garage doors have boosted their home's curb appeal! An important side note - I found it very interesting that the last Tier1 reviewer has ONLY given 1-star reviews to businesses on Yelp. Based on my family's personal 5-star experience with this company, I highly recommend using Tier1 for all of your garage door needs!

Extremely overdue for some fresh mulch in our front garden bed and for the base of our beautiful…read morepink dogwood tree that has bloomed for Spring. I do find prices here can feel a bit steep compared to other garden centers but there's just something about Pike's that does it for me! I think it's some nostalgia mixed in there too from the many trips I took with my mom growing up and helping her plant for each new season. This location is super convenient for us, and although the selection for mulch was a bit limited this visit, I still had a great experience and got my workout in for the day!

I love the pots and flowers and the help you get from…read more Associates on the patio . You have so many beautiful Things inside as well such as furniture ,pots yard flags .

I dealt with Adam the installer and was very pleased by how he conducted himself. He gave a full…read moreexplanation of what would happen and how the installation & training process would go. He worked quickly and did everything he said he would do within the time he said he would do it. He answered all our questions and explained the various purchasing options yet never pressured us with a hard sell. Good job, good guy, would definitely recommend Adam and Pet Stop of North Georgia.

We purchased the system with two Ultra receivers almost three years ago complete with great…read moretraining advice. Recently, one of the receivers was replaced under warranty after just a call with Rachel. Her level of service and speed to get the collar back was outstanding. It is the only system that has worked with our German Shepherds and to have a provider with such high quality service is a real bonus.

The owner's daughter and the red headed employee are very rude. The guy threw a hay bale into my…read moretruck very hard and hit my back window. Then when I asked him to put the hay in the truck without throwing it, he threw the next bale on the wet ground and said load it your cuss word self. I asked him to just place it on the trailer floor and I would get it from there. He did and then walked to the store yelling profanities and names at me. I am a 71year old woman that has been shopping there for 7 years. When I complained to the owner's daughter, she said I'd been rude to her once when I told her I'd already heard about her disabilities when I'd been waiting while she explained them to the previous customer. I had waited patiently for 15 minutes while she was talking. In fact, she has told me about her disabilities every time I come in to shop. Most of the time I spend 10 to 15 letting her talk. But today I had a roofer on the way to fix my leaky roof. I used to spend about $300 a month there until they stopped carrying Southern States chicken feed. Then I still tried to buy as much as I can there to support local stores. Lately the pine bark is always wet and the cracked corn is mostly dust. So, I was getting hay there. But no more. These people do not know how to treat customers except for the gentleman owner. He seems to be letting his daughter and the red headed guy take over. Too bad. You just lost all my business.

Love this place. Back to reality. Basic stuff. Helpful staff. Baby chicks. Fresh eggs. Farm…read moresupplies. Friendly people.