I was hoping that Barbara and her team would be more helpful. A phone call didn't feel appreciated and it matched the effort over the phone, unfortunately. I asked for an email that I can even send in a question or concern so that way someone could get back to me on their time; yet, the response was more about the arbors being in the field versus trying to set me up with a solution. read more

Excellent work, fast and efficient. Cleaned up after removing the tree and treated stump.

Excellent response time! Scheduled appointment with arborist. Got estimate same day, had a few questions from the estimate were answered promptly and work scheduled and completed. Trimmed 5 trees (water oak, two crepe myrtles, American elm, and fig tree it had split at base) and took one dwarf crepe myrtle to stump. read more

Houston Tree Surgeons - After trim - Tree Services Near Me - Houston, Texas

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We've been utilizing Houston Tree Surgeons' services for the last 6 years for tree trimmings and removals. Unfortunately, after the last storm, we decided to go ahead and remove all of our 8 mature pines (75'-100' tall each) and a fallen one. Not only were they reasonably priced compared to the other quotes we received, they were fast, efficient and extremely responsive. We did had a minor mishap, but they completely took care of what was needed and we're truly thankful for their services. We now have peace of mind when we sleep at night knowing we don't have massive trees directly looming over our property anymore. When/if we ever move, we know who to call if we need reliable arborists. read more

We had an issue with an ornamental pear tree so we called HTS and easily schedule an appointment. An actual tree doctor came out, diagnosed the problem and provided a solution. Plus we learned a lot of very important info concerning our other yard trees and what trees to put in more likely to last in the future. Considering all the monies spent on the trees we've lost because of recent freezes, the cost for them to come out was less than a 15 gallon tree. What a bargain.! Very glad we called them. read more

They did an excellent job servicing my property. We had a lot of damage from a storm and the careful consideration they took for our neighbors property and ours meant everything. We requested that they leave some big wood for firewood for us and they left it in great condition! read more

Excellent customer service and support. Knowledgeable arborist and a professional tree removal process. I'm pleased with my results and what I've paid. read more

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They have removed several trees over the years, and fixed some things to let my trees become healthier, and trimmed the large oak so it wouldn't scrape my roof. This time around I called them about a large dead tree, and got an estimate the next day, and the tree removed the day after I agreed to have it done. Oh, and their estimate was about half the price I expected it to be. To make things more complicated, the tree was sitting tightly between my fence and my garage. I have no idea how they managed to remove it without any damage to anything, but they did! To make all of this even more perfect, all communication can be done via email and you don't have to be home for any of this. I would highly recommend them to anyone who needs anything done with their trees read more

Great company! I can't say enough about their customer service and detailed work! From the quote, to the scheduling and the completion of a LARGE job, we received excellent service. And our trees look spectacular! read more

First class service and professional experience. Dustin was prompt and fair with the estimate. I had requested three estimates and Houston Tree Surgeons were the price and quick scheduling I was looking for. The crew came through and did a thorough job plus the clean up was impressive. read more

Houston Tree Surgeons - Tree Services Near Me - Houston, Texas

Quick & easy quote from them - emailed them , they came out & looked at the tree then came & cut it down later that week. Great service read more

I am incredibly impressed with Houston Tree Surgeons. I bought a townhome with a nuisance of a palm tree in the front yard. #1 I hate palm trees, #2 its hideous (see before photo.) Of course, my HOA also doesn't care for this palm tree so I'm not quite sure why it was placed there in the first place. I received several quotes for trimming as did my neighbor, and Houston Tree Surgeons was by far the most reasonable. And their work is glorious. The palm tree actually looks pretty good now. And by the looks of it, I won't have to worry about it for a while. They also took care of a large oak in my backyard and did a wonderful job there as well. I will be using them again. Thanks so much! read more

Houston Tree Surgeons - Before - Tree Services Near Me - Houston, Texas

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Hard working. Efficient. True to quote. Cleaned up perfectly. Very nice people from estimators to actual workers

Houston Tree surgeons are the best! The field crew was professional and efficient at doing their job. While cutting down a very large pine tree close to my house, no damage was done to my house or my neighbor's house including the water lines that were very close to the pine tree. I would definitely recommend using Houston Tree Surgeons again for any future tree service. Thanks again Houston Tree Surgeons for you awesome job. J Black Spring read more

As context I have a massive oak tree in my front yard, and the 3 additional trees running between my property and my neighbors. We wanted the branches cleaned up. I see 2 types of reviews for this our tree project. 1) The impact: I did not appreciate nor know the improvement in quality and beauty from having Houston Tree Surgeon come and work. My grass gets sun now, the natural light on our patio is incredible. Opens up the whole space. It would be dramatic, but i can't say it any other way, it has changed our outdoor life and home. 2) The experience: Estimate came as the least of 3 - but the variation in pricing was about $200 on a $1000 job. Making an appointment was easy, just had to be in for the following week by the Friday afternoon appointment publishing (I would guess that during busier times, that might change). The team came, introduced themselves, and worked diligently to do more than i expected. The complaints: like folks who review restaurants who they say they did not have a reservation, waited 2 hours and the food was amazing - yet only give 1 star. The team did arrive late, but i am not that type of reviewer. The team worked hard, was organized, and respectful. It is understandable they are busy and run a few hours late. The quality of work, focus and effort speaks for itself. read more

HTS did a fantastic job with the trees in our yard. They took our wishes into account and ensured that the trees were properly shaped, and cut back to eliminate any brushing on homes. They also did a great job ensuring any debris that fell into our neighbors' yards was cleaned up, and took care to get any debris out of our pool as well. They cleaned up and were done quickly and professionally. Will hire again. read more

If I could give 0 stars I would. Don't believe their coverage map. I am within their service area, but 1st said their service didn't go that far south. I told them to get that fixed on Yelp. Then they gave me a different coverage that was even past my address. I know the location service on Yelp is identifying my address correctly. Glad I wasn't able to hire them for a $150 diagnosis fee after all this. read more

What a professional business and exceptional service. I had a must take care of situation at several rental properties with various type tree issues, they came last minute, efficiently and very affordable service. I will highly recommend to all my friends and business associates. Well done Houston Tree Surgeons read more

This is the second time I have used this company to remove trees in my front yard and once again they have impressed me. They are professionals and the tree surgeon name is fitting. I have never seen anyone remove trees, grind stumps, clean up and haul off so fast and with such accuracy. I will definitely be giving them a call again to remove some more of these invasive tallow trees. read more

Houston Tree Surgeons just finished pruning a large water oak and removing another large water oak. They did an excellent job from start to finish. We interviewed several companies and are very pleased with our decision to hire Houston Tree Surgeons. They not only did a great job, i.e. no damage to our home or our neighbor's home, they our property and our neighbors property very clean. Thank you! read more

I was not that impressed. Had $8,000 of tree trim work. They did not use a chipper, so I ended up with branches over my front yard until next morning because their truck was full. Chipper would have resolved this. I have large trees and never had a Tree Co. not use a chipper. read more

They gave me a quote very fast, and were pleasant to deal with. The price was in line with what I would expect to pay and they did a good job. They moved all the logs around the back of my house so I could use them for firewood, and they cleaned up well read more

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Great service and on the ball. Our tree likely have a many more years because of them.

I may a request for an estimate online. I followed up with a phone call. I was told that someone would be out on Thursday. I followed up on Thursday morning and was told that the appointment wouldn't occur until Friday. The biggest problem is that once the estimate is made you must wait another couple of days before the job can be done. It appears to me the left hand doesn't know what the right hand is doing. The below statement is what was received by email from Dustin Beck with Houston Tree Surgeons: I understand, we will protect our reputation and file a defamation suit as we have proof that what you stated did not occur. read more

Houston Tree Surgeons completed a big job for us that included trimming two large trees and clearing some branches above our garage. Dustin, a certified arborist, visited the property and provided a detailed quote including photographs to precisely explain the work that would be done. Our trimming was scheduled just 3 days after we accepted the quote. I met the team as they were working and they were courteous, professional, and knowledgable. I am happy with the work they did and will use Houston Tree Surgeons again next time I need work done on my trees. read more

A stellar establishment in terms of promptness, thoroughness, quality of work and honesty. I needed advice on a number of issues, some small ones mine, but their larger problems were my neighbors trees. It was one of those very cold drizzly nasty days in early February that I had my consult. Dustin must have spent 45 minutes out there listening to all my woes, taking photos and giving advice continually. He's very passionate and knowledgeable about his work. I received my quote (with embedded photos!) and ones for my neighbors that evening. I had my work done the following week and one of my neighbor had hers done by Houston Tree Surgeons last Friday. They cut down the tree in my neighbor's yard as it was a very old Ash rotting from the inside about to fall on my home. What an efficient job of cutting the tree down and terrific job cleaning up in my yard (and theirs) as about 1/3 of the tree ended up in my yard. I told them it was fine to use my yard for access or whatever they needed. Such a professional cleanup! Wow! The neighbor opted to go with an independent person for the stump grinding yesterday. He left a terrific mess in my yard and hers. Houston Tree Surgeons isn't the least expensive but you absolutely get what you pay for with them. One neighbor down, one to go. The roots of my other neighbors cypress tree have invaded half my front yard such that I can't take a step without tripping on a root. I'm concerned for what the roots may be doing to my foundation and again, Houston Tree Surgeons offered expert advice on the situation. Wish me luck with that neighbor, although I think he will come through because I have great neighbors on both sides. read more

Very easy process. They send you an interactive map to show you exactly where and when their arborist is arriving to inspect your tree. Easy quote process and the crew came by and updated me regularly on the trimming and pruning process. Would definitely use again! read more

I've used Houston Tree Services twice now, to remove and trim back trees. Dustin and his crew are very professional, respond quickly to follow up questions, and, though currently adhering to social distancing guidelines (which is a good thing), there has not been any miscommunication. They did everything they said they would and I'm pleased with their service. read more

I waited a week for them to come to my property to assess a leaning tree from a storm which needed to be cabled. They said the trip out would cost 150$ which would be applied to my service. I was told I would get an estimate. I waited till the following week, called and then was told I would need to wait longer for the estimate. I asked to go ahead and get on e schedule for service as I waited for estimate. I was put on the schedule for weeks end (now two weeks from date I called for service). I received an email stating my time for that service date. I called the evening before my service date because I never got an estimate and was told that there were complications on my tree and service couldn't be provided. Furthermore, the tech would call me the following day and explain why. (Which he never did) . These people are terrible don't waste your time because they will waste yours! I finally got another landscape company to come cable my tree and it looks great . read more

After dealing with numerous no-shows, I called Houston Tree Surgeons. Their quote was free and they were on time. They were very easy to work and reliable. Highly recommend!! read more

I know there is a sea of five-star reviews. My experience does not warrant that rating. The initial consultation/diagnosis was prompt, thorough, and helpful. But the follow-up was unsatisfactory. When I asked when the treatment would occur, I was told that I would receive a text on the morning of treatment...no more advance notice or specific information than that. Also, after hearing one of my trees was dying, I wanted the treatment ASAP, but after waiting patiently for more than TWO WEEKS, I finally had to call and say that if they couldn't visit by the end of the day tomorrow, I would cancel. So then they showed. I just wasn't impressed with the time they spent on the treatment or its effectiveness...even on the more healthy trees. Also, although I knew the charges up front, in hindsight the charge (four figures) did not seem to be reasonable. I paid it and have moved on. read more

The arborist came out to diagnose and treat one of my trees. I got a quick response after my initial call and the arborist was quick and courteous when he came to my place. I did a horrible job explaining what I needed because this was my first time having tree issues but Dustin was patient and he took his time figuring out what I was saying and made a game plan for how to fix it. He also explained what he was doing and why. He was extremely professional and my tree is doing great. I'd highly recommend Dustin and his team again and again. read more

I had them trim an overgrown oak and 2 pecans that need some TLC. the oak looks great and the pecans look much better (though no leaves right now so it's harder to tell). They cleaned up really really well after, even removing built up debris from my roof and backyard. All for a very reasonable price! I would definitely use them again! read more

Dustin saved our beautiful tree... I'm so happy to be able to write those words. See, almost a year ago we noticed a critter had made home right at the base of our tree, right INSIDE IT!!! But that's not all. We realized the base of the tree was now HOLLOW. Hollow and mushy in some areas. Mushy!!! Mind you, this a beautiful Chinese Tallow that is about 50ft high, is angled and stands less than 20ft from my 3-story home. I'm a tree lover as is, but this tree was a factor in buying our home: it gave us good privacy from neighbors as well as made the view from our living room and bedroom simply gorgeous. I love watching the seasons come ago looking at it and was beyond broken-hearted thinking we would likely need to cut it down. Dustin explained what he was observing (he did not sugar coat things) and put together a plan and explained the options we would have as milestones in that plan were reached (or not). He guided us through each step and and was incredibly patient (I asked a ridiculous amount of questions, sometimes more than once I bet, because I was so emotional about the situation - not to mention concerned for our home!). He has applied 3 treatments now and the root is healing beautifully. Our tree is looking strong and happy. Look no further - Houston Tree Surgeons is the best tree company out there. I'm forever grateful! read more

Houston Tree Surgeons did an amazing job for us. They were professional, fast and incredibly detailed. We had a variety of trees and palms that needed to be thinned, pruned and cut. The crew did a wonderful job. We could not be happier with their work. read more

We submitted an online quote request for our Arborvitae that we've had for years flanking our pool. Their response was very professional and prompt. Once our arborist showed up and diagnosed our problem we had quick resolution and and s treatment plan that we contracted them to do. I was very impressed with their follow-up and attention to detail. I will recommend them to others. read more

Incredible experience, from the professional arborist consult to the final cleanup. The team was so professional, friendly and efficient. We had a tree in the deep back corner of our yard that was 70% dead with limbs (one completely dead) hanging precariously over our garage apartment and the neighboring apartment complex. There was a fence built to each side of it and electrical wires everywhere. It was roughly 85' tall and maybe 100 years old (a shame to have to take it down, really). This work is dangerous and has to be carefully planned and executed. This team was so good that even our neighbors came to watch. Great company, fair prices, excellent service. They deserve this review and then some. read more

The receptionist was not only rude on the phone, but she then sent me an email shortly afterward saying she didn't think the company was a 'good fit for me'. I've never had a company that I was going to pay to perform a service for me 'fire' me before they even came out to evaluate my trees. Bizarre! read more

Invested hundreds of dollars on deep root feeding to save a tree. the tree died anyway. The services were also way overpriced.

I had them give me a quote on tree removal and was pleased with the pricing and they were professional, efficient and courteous. I highly recommend this company and will definitely use them in the future for any more tree removal or tree trimming. read more