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    Hotel RL Brooklyn

    2.9 (129 reviews)
    InexpensiveHotels
    Open Open 24 hours
    Updated over 3 months ago

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    Stay away There was noise at my window till 2am started again at five am. Bad, very uncomfortable bed ,furniture laminate burned and chiped. Shower floor had been patched but was still mouldy and dirty. As potential to be a great place , but they're not keeping it up. Have no idea where these were good reviews are coming from. The only good part was cheap We'll pay more to stay elsewhere next trip. Happy car was there in the next morning and tires were not flat from the broken bottles in the street in front of the hotel.

    Gretel Y.

    I stayed a few nights and had a pretty comfortable stay. My room was spacious enough for one person, though it had two beds - a full and a twin. Each night when I retired back to my room after long day in the city, I was welcomed with a clean room, clean bathroom, and freshly made beds. Though it's right by the subway, the noise didn't affect my sleep nor did it bother me. My window view was actually of the tracks and the busy street. However, I was exhausted each night and slept hard. If you're a light sleeper, this hotel might not be for you. Since it's located in the middle of two subway stops, it's pretty convenient if you plan on commuting. It's also walking distance to a few cafes and restaurants. Speaking of food, I didn't get to try theirs except for the coffee which was pretty good. I also didn't get a chance to explore the hotel, but it looks like they have a nice rooftop patio. Overall, I enjoyed my stay at RL Brooklyn and would stay there again.

    It was hard to capture an angle where all the crumbs are visible, but it was clear that it hasn't been swept or vacuumed for a while
    Christina S.

    Expectation: cool, hip, urban Brooklyn getaway Reality: Shoulda gotten away with an Airbnb The lobby looks great, that was the best part (aside from being greeted inside by cat callers as soon as I walked in at night). The units decor reminds you of a cheap Airbnb: "decorations" that make no sense, no floor length mirror, and one of the beds didn't even have a comforter. My favorite part was that the place was never cleaned, as if someone walks in to change the sheets only to shrug and say "good enough" before letting the new guests in. That night, we asked the front desk to clean our room. We showed them pictures of the hairs (everywhere) that were not ours, the questionable stains on the floors (don't even want to know) and the crumbs on the floor. Although they assured us someone would come to clean, no one ever came. Round #2 of asking for someone to clean the room the next day also led to no success. Round #3....we asked the housekeeping directly and we got our sheets changed! But no, the floors and everything else was not cleaned and we were left without towels. Needless to say, we will not be returning. Some of the staff was really friendly and I wish I spent more time in that hotel lobby, but the price we paid was not worth this experience.

    Letter taped up at the hotel entrance

    I booked my reservation through the hotel website on 4/28/23 for a reservation on Friday 6/2/23. I never received an email that this property became an emergency shelter. The security guard at the entrance said that our reservations carried over to the Marriott a few blocks away. We called Marriott and no one knew what we were talking about. No one answered Hotel RL's phone. I message their social media accounts and no response. I emailed their customer service email address which bounced back because it was invalid. We traveled 3.5 hrs to Brooklyn to be told that this site is an shelter. Unreal how they did not even contact me to inform me of this inconvenience. I still have not heard from anyone in regards to this matter. What a waste of time and stressful situation to be put in!

    Mr D.

    I really wanted to love this place. I love Brooklyn like crazy and def wanted this to be my go to zone when I visit the city...which is usually monthly. Unfortunately there were just way too many issues that I couldn't ignore. I even messaged them the day after I left to give them a chance to address my frustration, but no one replied back. Where to begin...well I'll begin with the good. The staff are pretty accommodating. I had a request and they made sure it was taken care of and there was no circles I had to run around. This started things off great and I couldn't wait to get here with my girl. (This was our get away from stress much needed mini vacay). Upon arriving is when things went south. We walked in the door and the entire lobby just stunk of weed, it wasn't a little linger, it was bad. We then got sent up to the 8th floor where the entire floor once again stunk of weed. It was so bad we had to toss our masks because they stunk now. Speaking of masks, so many guests weren't wearing them that we now have to get Covid tests. There was zero enforcement. Speaking of guests, I have to admit it was pretty awkward on the elevator when an escort in red lingerie and no shoes can on the elevator (no mask of course). She was very comfortable with her surroundings, so clearly that behavior is acceptable there. (Can verify with cameras on elevator if need be). The other issues are ridiculous and could easily be addressed. They don't have even ONE vending machine for drinks. We had paid 60$ to bring food to our hotel so we didn't have to go out. Only to find out they had no vending machines and I had to walk across the street to get sodas. I could have just walked to get us food and saved all that money. They also don't have refrigerators in the rooms. We also kept hearing a loud hum in our room all night. All those issues bum me out like crazy because I really liked the room and the lobby was super cool if it didn't smell so bad. I would have loved to made this my go to hotel for all my city trips.

    you're a hotel and don't have utensils on deck?   What the actual *?
    William C.

    They don't have utensils to eat food. They just asked me to get it around the corner. They. . . Asked. . . Me. . . To . . . Get it.

    View from room 511.  You will need earplugs.
    Tracey A.

    After spending 3.5 hours in an electrical storm on a runway at JFK my flight was canceled and me, along with thousands of others, were left to compete to find lodging for the night. It was near midnight and the decision of where to stay wasn't a studied one. I lost out on a room at a Best Western (hotels.com) then toggled over to grab a room at this property (booking.com), which listed it as 8.8 miles from JFK. I chose it due to supposed airport proximity, recognizable brand name, and price. There's a lot to unpack in the above: * Despite what booking.com says, the hotel isn't near JFK. When the taxi pulled up in front my friend asked about getting a trip back to JFK the next morning and the driver said "you should've stayed closer to the airport". The Hotel RL is a $36 (pre-tip) taxi ride from JFK, a $24 Lyft ride to JFK, or a $74 Lyft ride during surge pricing. The train (with links to AirTrain) is .3 miles from the hotel's front door so if you're inclined, this would be a more economical way to get back and forth. * Though I recognized the name Red Lion it'd been years since I'd stayed in one. I remembered it to be a decent, mid-priced property with locations outside of major city centers. This property is in Bed-Stuy in a somewhat rough looking area directly beside the train (earplugs available at check-in). More than one person suggested it was "okay during the day but probably not so safe at night". When I left the next day at noon, a woman was swigging a 40 from a paper bag out front. I didn't feel in danger during the day but neither did I feel comfortable. * With the exception of the elevator and interior halls, the property has been outfitted with cute, hip features. It's clean and stylish (old Brooklyn mural, rough wood/industrial chic) with a spacious communal work space/cafe on the ground floor. The elevator (which sounded about to short out) needs some maintenance and the interior hallways leading to the rooms could benefit from renovation. I was surprised to get off the elevator and find that the hallway looked to be in its original state, not a good or comforting look. The room, with 2 double (queen?) beds was ample and the only thing missing seemed to be bedside lighting. * $215.79 ($185 pre-tax/fees) for one night seems a bit high for the area. Could I have gotten a better deal directly from the hotel? If you have time, I'd suggest you check. For all of the above reasons I can't honestly think of a reason I'd stay in this hotel again but, were I given a reason to stay in Bed-Stuy I'd stay here without hesitation. Sure, I wish the price was less, the hallways renovated, and the train tracks further from the window but the staff was pleasant and the room clean and stylish. If I needed to stay in this area this is the hotel I'd choose.

    Aura B.

    This hotel is perfect ! I saw it a few times and always felt like going in to see it. Too bad that I didn't do it before. This is the perfect hotel if you need to get away without going away, if you are from Brooklyn or from out of town, is simple, clean, super fresh, nice. The restaurant side looks so nice and I couldn't eat anything because Covid19 has it closed. The room was excellent, it had 2 beds, really comfy ones and the sheets of the bed felt so fresh and clean, I didn't want to leave. You know, if there's a day where you need a break or vacation from your family, and you feel like you just want to go somewhere and find a quiet spot to relax or do some work, this is absolutely the right place. The room facing the street with the train tracks might have the noise of the train when it passes by, I can't tell how noisy because while I was there, the train did not run.

    Kristina R.

    Made a last-minute reservation through Booking.com because the nightly rate was so low! The neighborhood seems to be more gentrified than the last time I was in the area a few years ago. Finding parking right around the corner was easy, and the check-in staff were very pleasant and friendly. They even had live music playing in the lobby bar! Our room itself was clean, modern, and trendy. Great aesthetic, I liked how they used industrial wall hooks to make up for the lack of closets. And I know it's super geeky to get excited about bathroom products, but I liked their charcoal lavender body soap so much I looked up the brand online to see if I could buy my own! Unfortunately, there was a couple having a very loud and violent fight right down the hall. I'm talking yelling, crying, and throwing objects. We called down and reported the incident. On our way out for dinner, we again mentioned the disturbance. Hotel management informed us that the police were already on their way to escort those visitors out, and I was impressed by how quickly they handled it.

    The back wall in the bar area. The wanderlust in me loves the tiles!
    Natalie G.

    My review is for the bar area as I live a few block away so don't really need to stay in the hotel lol. Super cute hotel lobby bar. They offer coffees of all variety, cappuccino, espresso etc. There is a full service bar with everything ranging from wines by the glass to your favorite cocktails. The decor is casual, I especially love the murals etched into the tiled walls, showcasing popular buildings in famous cities across the globe. The music is generally good, played at conversational level. But I think your favorite part of Hotel RL's lobby bar will be the prices. They can't be beat!

    Yep, Left my jewelry here...
    Morganne L.

    Keep track of your belongings at this place! I left jewelry on the night stand here. Within 24 hours I called and spoke to the receptionist and person in charge of housekeeping, who said that nothing was turned in, and that the staff didn't find anything. I've had this jewelry for ten years - valuable family heirlooms, and I know left it there. A friend even confirmed my placing it the bedside table that looks like this. I'm extremely disappointed that "there is nothing" the staff could do. I know theft accusation is serious, and when I eluded to this, the head of housekeeping just said she would check with the housekeeper who cleaned my room. No sense of urgency. Very unsettling. I would expect the manager to be alerted and to call a customer on a matter like this. Sketch.

    Response from Booking.com confirming the reservation the day before my arrival.

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    1 month ago

    The hotel staff are amazing and very accommodating. Very smooth experience. Great view of the subway on higher floors!

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    Page 1 of 4

    Ask the Community - Hotel RL Brooklyn

    Where to park your car? And what the price of the parking?

    No valet parking - you have to read the signs because each block the parking rules could be difficult when I'm doubt call 311 for that neighborhood

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    Review Highlights - Hotel RL Brooklyn

    He's there early AF and stay all day with a smile on his face.

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    Ace Hotel - Brooklyn - Lobby/Lounge

    Ace Hotel - Brooklyn

    (57 reviews)

    Boerum Hill, Downtown Brooklyn

    I had a fantastic stay at the Ace Hotel - Brooklyn. It is super well situated on the A/C lines in…read moreBrooklyn, so access to JFK and Manhattan is super straightforward. All of the staff at Ace were kind, welcoming, and incredibly helpful with my questions. The vibe of the hotel was very hipster (coworking in the lobby, DJs at night in the lobby), which made for a unique experience. The rooms, while smaller, were very well appointed and comfortable. The products in the bathroom were lovely, the bed/pillows were very comfortable. If I have the opportunity to stay in Brooklyn again, Ace will be at the top of my list for sure!

    Shinny bar. Not so shinny staff. I went to the bar/restaurant for a few drinks. A few seconds after…read moremy 4th drink, a woman bumped into me and spilled half on me. A rude woman who did little to correct her mistake. Now I'm wet. I went to the bar to ask if they'd replace the drink. The bartender immediately said "no go ask the manager." Well alrighty! I find the manager and he proceeds to re-explain the situation as "so you want us to buy you a drink? It's not our fault or responsibility." We're adults. I never placed blame. A peculiar thing to say considering I just bought the drink and I'm in your establishment. Felt pretty short tbh. Not sure why I was expecting a different tone. He eventually just offers me a shot. I don't particularly like shots so I kindly slid the remainder of the spilled drink and declined the shot, suggesting that Managment show the next customer a little more grace and respect in tone. Obviously an establishment isn't responsible for spilled drinks and don't have to be kind at all. I get that. But I guess that's what separates a great establishment from a mediocre one just selling drinks and not an experience. Good luck to them.

    Hampton Inn Brooklyn/Downtown - Guest room bath

    Hampton Inn Brooklyn/Downtown

    (182 reviews)

    $$

    Downtown Brooklyn

    I booked this location for a quick NYC trip because I always like to stay somewhere that keeps me…read moreclose to transportation, great food, and fun things to do and this spot checked all the boxes. It was also perfectly located just a short walk from my Pilates studio, which made sticking to my routine while traveling super easy. On top of that, there were plenty of coffee shops and local restaurants nearby, so I never had to go far for a good bite or my morning coffee. Being a Hilton Honors member made check-in a breeze, and I was even gifted complimentary water upon arrival, which was such a thoughtful touch. The room itself was clean, cozy, and perfect for a short stay. The view from my window was amazing especially at night and I loved how quiet it was, making it easy to fully relax after long days out. They also have great amenities like a gym and a breakfast buffet every morning. The waffle machines, fresh fruit, and coffee were definitely highlights and a great way to start each day. Mallory at the front desk was so sweet and made checkout just as smooth as check-in. I stayed for 4 days and 3 nights, and everything about this visit felt seamless. I'll definitely be back the next time I'm in New York!

    This is a long overdue review! My fiancé and I stayed here for about a week in October. Shout out…read moreto Kat at the front desk for welcoming us at check-in and making us feel right at home throughout our stay! She was great! My main concern when looking for a hotel in NY/Brooklyn was having a microwave and fridge, and thankfully our room had both. I was also told you can request them if your room doesn't already have them. We stayed in a room with a window facing an extremely busy intersection, with honking going on all day and into the night, but thankfully, the windows were thick enough to block out most of the noise. The AC sound also helped drown it out. The room and restroom also felt spacious for what you get in NY. There was daily breakfast, which was your typical hotel breakfast with a variety of options that changed daily. It's about a one-mile walk to get to DUMBO, which wasn't bad at all, even when we had to do it in the rain. The subway is about a 10 minute walk, and there are two corner stores down the street. Honestly not a bad location! Just be careful when crossing that crazy busy intersection! I would stay here again!

    The Brooklyn - Random ass hangers, fine. But no iron?!!!

    The Brooklyn

    (104 reviews)

    $$

    Crown Heights, Bedford Stuyvesant

    After reading all the bad reviews I was definitely Leary about my stay but ended up being better…read morethan expected. Parked right out on street in front of lobby. Room was really nice didn't notice any dirty sheets or things like others noted. Never used the shower but seemed nice. The front desk with" bulletproof glass" didn't seem out of the ordinary and the girl at the front She was just doing her job and she was probably used to getting hit on all the time so she was just being professional. The Elevator was slow but just used the stairs, like to get my steps. Only thing bad I could say was I was woke up in the middle of the night. Loud noise sounds like people fighting outside in the street apparently there's a club across the street for events called Scales so depending on what type of event's going on the nights of your stay, it could get pretty loud, I guess.

    Do not stay here!! This place is a scam and they will attempt to extort you!!!…read more Photos from website and online are years old! We attempted to stay there early December, when we arrived we asked if we could check in early. They stated it would be a $50 cash fee to do so, when I attempted to pay the conveniently had their credit card machine not function so they demanded a $400 cash deposit. I asked what happened if we showed up at check in time and if the machine was still down in which their response was they conveniently had an ATM in the lobby to be able to withdraw the cash needed to check in. This place is a scam and they will attempt to extort you!! After attempting to get my money back the staff lied multiple times staying they did not ask for $400 cash and it was only $100 they requested, although their policy states they do not take cash only card. This place is very shady, I am sure if I had paid I would have not received anything back. Staff is also very incompetent and unhelpful, look else where!!!!! I was unable to get my money back due to booking a none refundable booking. This place was bad enough that I was willing to just lose the money then stay there! Look away, run away, do not stay here!

    Aloft by Marriott New York Brooklyn

    Aloft by Marriott New York Brooklyn

    (265 reviews)

    $$

    Downtown Brooklyn

    Great location! Close to the city....shopping & restaurants are endless…read more Pleasant and welcoming staff! Clean rooms and nice view. Would stay again for sure! -Amy

    I have been a longtime user and guest of Marriott hotels & brands for YEARS, especially the Aloft…read morebrand in particular - the Aloft New York Brooklyn is by far the WORST Aloft/Marriott I have EVER stayed at. Customer service from the front desk and staff THROUGHOUT the stay was abysmal and horrendous. Half the time you couldn't even find someone AT the front desk to help you out with anything, and when they were there, they literally would drag their feet or pretend to do something when they actually weren't! Anytime I requested or asked for something, I would be told it's 'done' and that I'm 'good to go', but inevitably I would find out that NOTHING had actually been done!! This led to me also receiving very rude interactions with the housekeeping managers, who would act like I was in the room without permission due to the lack of communication between any of the staff here regarding my check-out times and other such issues. As for the hotel itself, it clearly is not being properly maintained, and things are grimy, dented, and nasty throughout the rooms and halls. The door handle for my first room literally BROKE, and doors throughout the building all have half broken, drooping door handles...scuffs, marks, and broken bits EVERYWHERE. It shouldn't be that hard to maintain a relatively new hotel if there was an effort AT ALL put into it, but the staff/management here clearly DOES. NOT. CARE. AT ALL. OH - and watch out for scams here when it comes to charges they'll put on your card!! They created a second folio and had multiple duplicate charges for the SAME room and the SAME nights, and have refused to remove them!! I have disputed the charges on my card and filed complaints with Marriott regarding the shady, scam-like activities that the management at this hotel engages in. Needless to say, I will NEVER stay at the Aloft New York Brooklyn Hotel EVER again - and I highly recommend that all of you steer WELL clear of it as well.

    TownePlace Suites by Marriott New York Brooklyn

    TownePlace Suites by Marriott New York Brooklyn

    (14 reviews)

    Gowanus

    Stayed here during the BLIZZARD of 2026! LOL During our annual birthday visit to NY for my…read morehusband's birthday, we spent 5 days in mid-town Manhattan and the last couple of days here. So glad we did! We love Brooklyn and this area in particular. This TownePlace is right around the corner from the Subway station, literally 3 minutes. We take the Subway everywhere we can when we visit, so we were happy. This is a great location! There are lots of restaurants in the neighborhood and the people are so friendly. There are lots of fun locally owned shops which we enjoyed as well. If you don't mind the walk, you can head to the shops next to the Barclay center which have Target and Marshalls and other shops but those are the only two we were interested in at this time. You can take the Subway over there, but we like to walk as much as possible when in NY. In the hotel there is a washer and dryer which cost $6 a load. The hotel sells laundry soap in the little lobby market. The complimentary breakfast is just like the regular Marriott breakfast for a TownePlace. Eggs, bacon/sausage, oatmeal, bagels/muffins, yogurt, dry cereal, coffee. Not much fresh fruit at this location. We checked in and checked out without any issues. Our room was spacious and clean. Great view to watch people shoveling snow and watch the snow fall. Big windows to let in the sunshine when the snow stopped. We will definitely be back in 2027!

    Yes, it wasn't a good experience. Understandable that staff need to be with their families for…read moreChristmas day. However, after Christmas, December 26th, I called around 1PM to have our room cleaned. The front desk confirmed, we left and returned at 7pm, the room has not yet been cleaned and the trash bins are full for both the bathroom and kitchen. I was informed by the front desk that they do not have housekeeping and will schedule the room for cleaning tomorrow. I said, but our trash is full. They can't do anything about it. I went downstairs with 2 bags of trash and offer to throw the trash away and was told they can't throw them away and to just leave the garbage in the hallway, outside the room. How can a place like this not have a housekeeping available, it's only 7pm. How about offer to get the trash at least? Am I at Marriott?

    Hotel RL Brooklyn - hotels - Updated May 2026

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