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    The Brooklyn

    2.2 (110 reviews)
    ModerateHotels
    Open • Open 24 hours

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    I am deeply disappointed with my recent stay, for which I paid $400. The room was not ready until 11pm -- well past the expected time -- leaving us with no option but to accept it despite its condition. The room was in an unacceptable state: * Black mold visible in the shower * Slow/clogged shower drain * No door handle on the bathroom door * Brown and red stains on the bedding * Brown stains throughout the carpet * Visibly uncleaned nightstand * Holes in the shower walls * Noise from neighboring rooms until 3am * Flickering lights A $400 stay should meet basic standards of cleanliness and safety. Black mold alone is a health concern that should have taken the room out of service. I am requesting a full or partial refund and would appreciate a response at your earliest convenience

    Splatter all over the walls-hopefully food...

    The price was absolutely too much for the space. The room was spacious, however that is the only positive. The bathroom sink would not drain, the shower was grimey (my son said he wished he had flip flops to wear in the shower), the room was dirty with stuff splattered on walls and dirt on the floors.

    How it's supposed to look.
    Wilson B.

    Way too expensive for what you get. The proprietors have no pride in this establishment nor their work. So much in the room was worn or broken. It did have two TVs. I wonder if they worked since I didn't try to cut them on. Was in Brooklyn for a conference and needed to press my shirt but there was no iron. Again, they charge what they do and can't provide an iron. Never again on my part. Don't do this to yourself.

    Outside hotel

    Pictures do not represent the hotel- it's very run down and old. Broken, peeling faux leather chairs, no TV (it turns on to a weather page) and you had to ask for wi-fi password. We had to take the yellowed sheets off the bed, discussing pillows. There's a dining room with no service, and a broken vending machine. Not great neighborhood, on a busy street and not super safe to go out at night. Our Uber driver said the hotel part was on the first floor (welcome desk behind place-glass) and that the rest of the building was a shelter or rooms for housing challenged. There was yelling and lots of people in the lobby most of the night, walking through the halls and banging on the walls!

    Sitting/tv room
    Kim B.

    When you look at this hotel online - you only see the front of the building... Because there's nothing to the left or the right or across the street but traffic. If you're walking here at night... *shrug* you might feel unsafe. The front desk area is encased in some type of bullet proof glass/thick plastic... And the security guard sits across from the front desk. So they either have been robbed or own a bodega cause it has that same feel. (IYKYK) front desk guy barely said anything beside "ID and credit card" they make a copy of your ID, you sign a form that you're ok with them charging your card for incidentals, and they send you on your way. He didn't tell me what room I was in. He just wrote it on the key card. O_O. Grade A customer service. Ok. Cool. There are taped up print outs about noise, a smoking fee you'll be charged X amount if they catch you... PEOPLE ARE ABSOLUTELY SMOKING IN THIS PLACE. They may rather you not but that fee ain't stoppin nobody. (Someone randomly walked down the hall last night spraying spray to rid the smell -- it didn't.) There are Rules about how many people are allowed in what type of room. Which gives the impression that it probably gets wild during the spring/summer. The room it's self is cool. Everything seems clean. Everything has wear/tear and seems/is worn. The walls are INCREDIBLY thin. (The guy in the room next to me is currently talking on the phone about doing shrooms, bougie b!tches, and his mans needing to get his drivers license) is he in the room next to me or is he sitting in the couch in this room? The volume is about the same, might as well be a 3 way call with all of us. Would I stay here again? Probably not, but I wouldn't throw a fit if someone else booked it for me/us either. It's a bit further down on Atlantic than I'd like to be. It's like 1.5 miles from Barclays. Closest train is the A/C - Nostrand. The 2 train is like a 17 minute walk away. All in all... It's giving... We used to be a motel, but got a PPP loan, did some renovations, and we're a hotel now. Not knocking it. IJS those are the vibes.

    also in the confirmation, description of the $19.99 daily resort fee for breakfast- which the hotel does NOT serve
    Carly L.

    The one good aspect is that the room is relatively large for an NYC hotel. However, the other reviews are pretty spot-on. The hotel is run-down, smells awful, and the elevator seemed to be on the verge of breaking (which judging from a review a month ago, it was broken). What angers me the most is that we are literally charged a fee for a service that the hotel does not provide. There is a $19.99 daily resort fee which the confirmation describes as for "a daily breakfast featuring New York bagels and pastries" etc., but the hotel doesn't even serve breakfast. It has been a struggle getting this fee refunded; hotel management has not responded to myself or representatives from the site we booked through. The front desk was unhelpful.

    Dirty carpets , dirty sofa , the bathroom door will not open, because it's off the hinge .
    Bernice S.

    Why keep telling people that this place is a death trap, when yhe owner continues to post pics from when this establishment first opened up.. It's expensive and crappy.. l didn't feel safe sleeping here ..

    I stayed at this hotel last year and there was a leak in my room ceiling soaking my bed, clothing and personal items. I was given a credit for a future stay. I returned to this hotel on 6/19/25 and was hopeful I wouldn't have any issues. The initial room I was given (405) was filthy. The carpet had water stains, the wood on the dresser and nightstand was chipped and the electrical cords were coming out of some of the light fixtures. I ran into a staff member who stated that room had some issues (so why would I be put in that room in the first place). I asked for another room and was given pushback stating there was no available rooms but with persistence a room (C3) magically became available. In this room, the comforter smelt like cigarette smoke, the comforter/pillow cases were dirty, the fitted sheet had a what looked like a cigarette burn hole, the floor in room & near toilet looked like it had not been swept/mopped/cleaned, the toilet paper roll & towel hook fixtures were both loose, the inside of the microwave was dirty it was no longer white, the toilet seat looked like it had dried up pee stains, the washcloth and towels looked dirty, and the room was dusty (which caused me to constantly sneeze and it felt like dust bunnies were on my skin) but the most unsanitary thing that I observed was the roaches on the room curtain and floor. Roaches lay eggs so I had to check my belongings. After much complaining they agreed to move me to a room on the 3rd flr (side note; the metal elevator border on this flr was coming up & could cut someone's foot). I emailed the manager (Ace) about the conditions and I didn't hear back. I asked that I be refunded the cost of my stay and credited back my deposit as after one night I'm checking out. He informed the front desk staff that I still need to pay for my first nights stay. I could not believe he would stay ask that I pay after this horrific experience! He refused to talk to me and did not apologize for my experience. This hotel needs to be shut down and inspected by the health department.

    Shattered Glass Shower Wall

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    Horrible. Do yourself a favor and never stay here. Too many safety violations. Place smells like weed and bug killer. Elevator doesn't work.

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    Page 1 of 3

    Ask the Community - The Brooklyn

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    Review Highlights - The Brooklyn

    “You get a bathroom, mini kitchen (espresso maker, microwave, fridge), living room (with enormous tv) and bedroom (with another large tv).”

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    Hampton Inn Brooklyn/Downtown - Guest room bath

    Hampton Inn Brooklyn/Downtown

    (184 reviews)

    $$

    Downtown Brooklyn

    I booked this location for a quick NYC trip because I always like to stay somewhere that keeps me…read moreclose to transportation, great food, and fun things to do and this spot checked all the boxes. It was also perfectly located just a short walk from my Pilates studio, which made sticking to my routine while traveling super easy. On top of that, there were plenty of coffee shops and local restaurants nearby, so I never had to go far for a good bite or my morning coffee. Being a Hilton Honors member made check-in a breeze, and I was even gifted complimentary water upon arrival, which was such a thoughtful touch. The room itself was clean, cozy, and perfect for a short stay. The view from my window was amazing especially at night and I loved how quiet it was, making it easy to fully relax after long days out. They also have great amenities like a gym and a breakfast buffet every morning. The waffle machines, fresh fruit, and coffee were definitely highlights and a great way to start each day. Mallory at the front desk was so sweet and made checkout just as smooth as check-in. I stayed for 4 days and 3 nights, and everything about this visit felt seamless. I'll definitely be back the next time I'm in New York!

    Hats off to the hotel staff for their great personalized communication before, during and after my…read morestay. I felt like I wasn't just another guest, or another tourist guest. They emailed be before my stay to check in. They helped with any issues we had at check in smoothly. Everything was great. The staff always acknowledge our presence. At one point we needed another blanket, I normally get cold in any hotel I am in. They delivered that in a great amount of time. This really is a great location. It is about a 16-20 minute walk to the water area. I felt pretty safe at the hotel and the surrounding area. It is easy for ubers, taxis and ride share services to pick up and drop off. The room was comfortable for both my friend and I. There were two beds in our room which is exactly the type of room we booked. We did have issues with the AC. I am hoping they repaired it and looked into it after we left. It was warm in the room for s little, but by the time it was getting late it cooled down and I slept comfortably. Opening the window was not going to be an option. I would not sleep well to the ASMR sounds of NYC in real life. HEHE. They were helpful though. Overall this is a great hotel to stay at if you are wanting to be on the Brooklyn/Dumbo area. Perfect stay and the cost was not too bad. I was able to use points.

    EVEN Hotel Brooklyn - 2026 April stay.

    EVEN Hotel Brooklyn

    (148 reviews)

    $$

    Boerum Hill

    Part of the IHG brand…read more Quality/Quantity - A clean safe location. Close to many amenities, transportation, etc. The room was of decent size. Had an in room safe and coffee machine. We did NOT use any of the amenities. Basically we just used the room to sleep. No fridge, so we could not stock up on local beers, lol. Ambiance - Decent size hotel. Gym, conference room, wifi, restaurant/bar, market place (small convenience shop), daily house keeping, pet friendly (with restrictions and additional deposit), smoke free, etc. Open 24/7. No pool. Parking in nearby garages starting at $55 a day. Service - Okay. Complimentary flavored water, coffee, and tea in the lobby. Nice "outdoor" sitting/lobby area; see picture. Packages and promotions available; see their website. Price - $215 a night, NY prices. Not inexpensive, but also not a great value. We are paying for the location. Owner Comment - Congrats on all your success.

    The good things about this hotel are that it has a nice location: you can walk to a number of bars,…read morerestaurants, landmarks and the sub way is close. The staff are friendly and professional. The room is well soundproofed. I'm a light sleeper and did. Or hear any noise so that was a major plus. The things that need to be improved: the rooms and the common spaces feel tired and in need of updating/renovations. You do not get the feeling of comfort. The mattress was a little too soft for my liking. Overall, the room is of a decent size and not a bad place for the size. It's clean enough and if you're not looking for luxury or great comfort, this is a good option.

    Aloft by Marriott New York Brooklyn

    Aloft by Marriott New York Brooklyn

    (269 reviews)

    $$

    Downtown Brooklyn

    Great location! Close to the city....shopping & restaurants are endless…read more Pleasant and welcoming staff! Clean rooms and nice view. Would stay again for sure! -Amy

    This is a long one, grab a snack!…read more -First Impression- Lobby was super cute, everything looked clean and well kept -Service- Kai checked me in at the front desk. She was on the phone when I arrived and was very apologetic for the wait time, which was only a couple minutes. There was another person at the front desk who was helping another guest, she also saw me when I came in and helped the guest who walked in after me. Check in was pretty easy, Kai was as accommodating as she could be and checked for any upgrades that could be applied. My room was very clean. Not sure when they made updates, but my room had hardwood floors which I was sooo happy about because the reviews I've seen show carpeted rooms which kinda skeeve me out, lol. Also, lovely views of the little park. -Price- This hotel was slightly pricier than others close by -Did Not Like- I stepped out for a brief period of time to grab a bite to eat, maybe 30 minutes max, and when I returned there was an item that was no longer present at the bottom of one of my bags. I was unable to address this with the staff in the moment, so I brought it to their attention the next morning at checkout (Saturday). Ashley wrote down the details of the incident and immediately offered me the managers contact information. I sent a email the following Monday. After a bit of back and forth over the course of about 2 weeks, they said their investigation was "inconclusive", but reimbursed my missing item "in good faith" after I showed them proof of purchase. -Noteworthy- One of the main reasons I chose this hotel over others in the area was the rooftop. Unfortunately it was closed for renovations, which was not displayed anywhere on the website prior to booking. -Recommend- Very cute place, but unfortunately I would not feel comfortable staying there again. Two stars instead of one as the staff was very kind.

    TownePlace Suites by Marriott New York Brooklyn

    TownePlace Suites by Marriott New York Brooklyn

    (17 reviews)

    Gowanus

    Nice place. Very clean…read more A little disappointed because I picked it because it said it had available parking to guests. It did say first come serve, but I didn't realize they only have four spaces. So I called and the front desk person was just like yeah none available. I was like ok well is there a garage around somewhere? She couldn't help me. I pulled over and look at a map. I see there is one a block away. The actual place is solid. Layout is cool. Dishwasher, fridge, microwave. 2 tvs. This is high class stuff.

    I travel for a work a few times a year, and I'm always amused when my co-workers tell me, "Oh…read moreJames, you're so 'Lucky' that you get to travel." Yeah..."lucky." That's what I am. Anyone's who's had the pleasure of engaging in business travel knows that it's long hours getting to and from the job site, not eating Michelin star meals but more often at chain restaurants, and of course, not staying at the Ritz Carlton...but at places like TownPlace Suites in Brooklyn. I just finished up a multi-week stay here for a big project. It wasn't terrible; but also not amazing. I'm a Marriott loyalty member, so I try and book at these properties if given the choice. Located in the Gowanus/Park Slope neighborhood, it is conveniently located a 2-3 min walk from the Union Street MTA stop; which is good since there really isn't a lot of parking associated with the hotel. The Good: * Central location - My NY office was near the Barclay's center, so I walked daily to and from the hotel. And it is within a 15-20 min of the always Park Slope neighborhood replete with trendy restaurants and shopping. And being near a MTA stop is a HUGE plus since it also made getting to NY Penn station easier. * Included breakfast - It's not anything fancy, but it's nice not having to spend any Per Diem on breakfast. Surprisingly, the coffee is flavorful and strong. In additon to dairy creamers, non-dairy (Oat and Soy Milk) creamers are also provided. Otherwise, it's the usual assortment of pastries, cereal, and hot items like sausage/bacon, powdered eggs, etc. Again, nothing fancy but it's nice at 6:30am to just hop on the elevator and be able to grab breakfast without having to leave the hotel. * Room layout - Upgrades to this property include Container Store branded Elfa shelving in the closet. This proved more helpful that I thought since I was able to place my roller bag at waist level for easy sorting; and hanging suits and other clothing was convenient. As usual, for business travelers, an iron and mini-ironing board are also provided. Bathroom was clean and the shower had good water pressure with wall mounted body wash, shampoo/conditioner. Kitchenette with microwave and sink was also handy. You can request a mini-induction cooktop if you want to prepare any food. * Daily housekeeping - This "perk" seems to be rapidly disappearing across hotels. It was nice to have housekeeping refresh towels, come back to a made bed, and trash emptied. * Fitness center - I used it a few times. Treadmills, stationary bikes and some weights. Not bad if you want to get a workout in. The Bad: * Thin Walls and Door - Many reviews note the "paper thin walls," and I agree with that assessment. As referenced, this is not the Ritz Carlton, so don't be surprised if you "accidentally" overhear your neighbors convos if they're speaking loudly. The hotel has a "quiet hours" policy between 10pm-5am, but I can attest that several nights, inconsiderate guests returned around 1-2am and were quite rowdy which I'm sure awakened everyone along the hallway. * Loud HVAC unit - more and more hotels are switching to the "invidual window HVAC units." I get it. Installing central air heating and cooling units in each room is cost prohibitive. But these window A/C units are so loud that it makes sleeping difficult * Transitional neighborhood - The immediate area is "safe," but a few nights when my colleagues were walking back from the Union Street MTA, there is currently an empty lot where there were some "questionable" people hanging around...and I'll leave it at that. I'm sure in another 3-5 yrs, a high rise selling million dollar condos will be erected. This is NYC, so don't be shocked by the prices. I paid the corporate rate, so my pricing is not representative for what a "regular" customer would pay. TBH, for downtown Brooklyn this TownPlace Suites isn't bad.

    The Brooklyn - hotels - Updated October 2026

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