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    Ace Hotel - Brooklyn

    4.1 (58 reviews)

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    Sarah P.

    I had a fantastic stay at the Ace Hotel - Brooklyn. It is super well situated on the A/C lines in Brooklyn, so access to JFK and Manhattan is super straightforward. All of the staff at Ace were kind, welcoming, and incredibly helpful with my questions. The vibe of the hotel was very hipster (coworking in the lobby, DJs at night in the lobby), which made for a unique experience. The rooms, while smaller, were very well appointed and comfortable. The products in the bathroom were lovely, the bed/pillows were very comfortable. If I have the opportunity to stay in Brooklyn again, Ace will be at the top of my list for sure!

    The medium skyline
    RaeChelle J.

    My 100/10 experience! From the check-in process to room service and dining at LeLe Roman, everything was fantastic. I wholeheartedly recommend Ace Hotel Brooklyn to anyone visiting New York! A big thank you to the wonderful staff for their warm welcome and hospitality. I can't wait to return soon!

    Tiny Library
    Lawrence P.

    Stayed here for a wedding and really enjoyed ourselves at the Ace. Good location with easy access to transportation. Close enough to amenities, restaurants, and shops. The hotel itself is very modern and definitely wants to be cool. Everything hinges on being weirdly unique or just a little too hip, but it's nice nonetheless. The lounge area is a really nice gathering spot. Plenty of seating, live music at times, good food and good cocktails. We found ourselves hanging out there at the end of each day with a few drinks and munchies. Rooms themselves are good. Very urban/industrial, albeit it a little sparse. There's not a lot of storage spaces so your stuff is just out. No closets or cabinets to unpack so hope you like living out of your suitcase. There were some hangers and the steamer was a nice touch, but I like to take all my stuff out and stow my luggage away. Bathroom was well appointed but the shower was either cold or scalding hot - had to really finesse things to get the right temp. Loved the oversized steel case windows with the view of Brooklyn. Overall, it's a nice place to stay. Staff was pleasant. Service was efficient. Everything was clean. Very much that doing the things to be cool kind of place, if you like that.

    Great, welcoming and helpful staff. As soon as you enter the building there is a cool vibe - open lobby, lots of space to hang out, community table/work space and swanky bar. Food at the restaurant was very good and our server was very friendly. The rooms are clean and beds are comfortable. Industrial-feel with large, beautiful windows. Location is awesome - easy to explore surrounding neighborhoods or hop on the train at a station right across the street. All around great stay in Brooklyn! We will be back!

    Bed
    Adam L.

    Review Title: A Memorable Stay with Thoughtful Details Oh my dog! What an incredible experience from start to finish. The only hiccup was the café Americano in the lobby, which tasted like instant coffee--my advice is to skip it. But honestly, that's the only less-than-perfect part of our stay. Now let's talk about everything else, which was absolutely amazing. First Impressions Although the hotel doesn't have its own parking, there are convenient garages just across the street and half a block away. Walking into the lobby, you're greeted by a casual, hip atmosphere. It felt more like stepping into a stylish coworking space, with people on laptops at long communal tables and a cozy seating area with couches. To the right, there's a bar, a café, and a small gift shop (we didn't go in, but it looked inviting). The check-in process was refreshingly informal--no stiff formality, just friendly, welcoming staff who made us feel like regulars. The Room When we headed up to our room, the dimly lit green hallways set the stage for what was waiting behind the door. And wow, were we blown away! I had booked an oversized room, but it felt like they might have upgraded us to a suite for our 30th wedding anniversary--if they did, thank you! The room was stunning, blending modern and traditional design elements perfectly. Details were meticulously thought out: * A tuned guitar you could actually play. * A vintage-style radio, fully functional. * Sturdy outlets (finally, ones that hold a plug!). * Luxurious robes with hoodies that made us feel like boxers gearing up for a big match. The bed was incredibly comfortable--medium-soft, just right for us. The snacks and beverages available for purchase were a nice touch, and the refrigerator was convenient. Every corner of the room had been designed with care, creating an unforgettable and personalized experience. Cleanliness & Extras The room was impeccably clean--spotless, in fact. It was clear the staff takes great pride in maintaining high standards. One delightful surprise was the complimentary photo booth in the lobby. It was such a fun, unexpected treat to take home a picture from our stay. The Final Bill When it came time to check out, I braced myself for a steep total, expecting around $600 for the suite and amenities. To my pleasant surprise, the bill was half that! It was such a refreshing moment to see such incredible value for the experience. Final Thoughts This hotel went above and beyond to make our stay memorable. From the unique design touches to the thoughtful extras like the photo booth, they created an experience that felt personal and special. Even with the tiny coffee misstep, I give this place a glowing recommendation. It's not just a stay--it's an experience. Five stars, hands down!

    Garden seating
    Nicole B.

    I've stayed at the ace hotel in Toronto and loved it so I was so happy to visit this location. The lobby bar is such a good vibe. It's a really nice spot for drinks whether it's with friends, on a date, with a coworker, etc. The drinks are pretty strong and average New York prices. I didn't have the food but my friend did and really enjoyed the meatballs. They usually have a DJ or good music playing on the weekends.

    Medium Skyline Room

    The newest Ace property, located in Downtown Brooklyn. Less chaotic than the Midtown property, but with all the same effortless charm. Ace properties have a laid back, minimalist luxury vibe. The location was convenient: steps from the G, A/C/E, and 123 train lines, and a short drive to lower Manhattan. Our top floor "Medium Skyline Room" offered no view except into the apartment complex across the street. The room itself was stylish and nicely furnished though, with a comfortable bed, plush couch, a reading chair, and a desk area. The sound proofing needs improvement; we could hear our neighbors conversations, TV, and hairdryer. The train line underneath the building is also audible even on higher floors, and caused the room to gently vibrate. We never got washcloths lol. When housekeeping arrived on our second day, we asked for wash cloths, thinking they had been skipped in our room by accident. Nope, they just did not have them. We stayed 4 nights, and while it was not especially great or terrible, we will not stay here again. The price was right, but for just a little bit more, you can do much better in NYC. The icing on the cake was attempting to get photo booth pix on our way out, only to have our money eaten by the machine (it was out of order).

    Ashley O.

    I have stayed in a number of hotels, especially in NYC but no one tops the ACE in Brooklyn! This is where all the cool kids are haha! Yes, including me! The location is amazing first off and the hotel is extremely modern and up to date. This isn't just a hotel this is an experience. The hotel really has that special Brooklyn feeling. The customer service is amazing! The staff is friendly, helpful and overall a great time. The room is a good size for a NYC Hotel and has some fun views as well. The hotel has an art installation that changes frequently which was really cool to see. The bar at night is when the hotel really comes alive! They have a live DJ that spins tones all night and also some amazing guest djs also. The drinks are delicious and the food at the restaurant next door was perfection. I can't wait to stay there again and have been recommending this hotel to all my loved ones!

    Liz R.

    This hotel listed as 4 stars but I don't feel like it. The lobby always has some parties going on or some programing booth camp ? It is very loud and noise, so I don't think this is kids friendly in my opinion which we had our toddler with us. The location is great next to the subway . But the hotel charged us about $80 from three mini bar in our room which we DID NOT eat anything from the mini bar, and didn't notice us at all. I feel like the ppl/staff are dishonest try to charge ppl money and see who will not check the credit card transactions I emailed the customer service about the bill and they sent me a receipt with no details and I tried to communicate with them and they ghosted me. So I'm not happy with our stay and do not recommend this hotel for family for sure. If you are young and single you may like it ‍

    John R.

    Love the Ace experience. As is in Manhattan, it is not out of place to find a guitar in your room (don't expect it to be in tune) and a record player. The mini / snack bar is always fun, as is the rest of the decor. The beds are comfortable, the blinds do black out most of the morning light, and the bathroom has room to put your things down. Heck, the room itself is much bigger than you would get in Manhattan. Check in and check out is easy though I wish they had valet service for your car. There is a discount available at iPark, but they are not the most friendly place in the world. Parking overnight? Let me see your hotel reservation. At least there are other garages in the area too. I guess for Brooklyn this is better than most areas. Attached for food is As You Are which is great. The bar area and the common lobby is spacious though it can get weird at night. It seems people come here, well, I'm not sure for whatever reason, and though they don't stay in the hotel they do provide entertainment of sorts if you are doing a late night unwind on a Saturday night.

    Sitting space
    Elisha B.

    The hotel looks like a hole in the wall walking past, but when you come in it is so cute! It's boutiqueish and very dim. If you have issues with dim specs the lobby, work stations, and seating spaces will be a hard adjustment. The rooms are very nicely decorated, such a rustic historical feel. Comfortable bedding and I loved the towels. You can hear people in the hallways, so it was a bit noisy at some points in the early evening. One thing that's odd is there is no coffee in the room. There is hot tea you can purchase and a pot to make hot water. I am a coffee drinker, and don't care too much for Starbucks. But there is one across the street. Overall a very nice space.

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    Ask the Community - Ace Hotel - Brooklyn

    Review Highlights - Ace Hotel - Brooklyn

    Popped in on my walk this is a ace hotel brand did not know they were here.

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    Hampton Inn Brooklyn/Downtown - Guest room bath

    Hampton Inn Brooklyn/Downtown

    (184 reviews)

    $$

    Downtown Brooklyn

    I booked this location for a quick NYC trip because I always like to stay somewhere that keeps me…read moreclose to transportation, great food, and fun things to do and this spot checked all the boxes. It was also perfectly located just a short walk from my Pilates studio, which made sticking to my routine while traveling super easy. On top of that, there were plenty of coffee shops and local restaurants nearby, so I never had to go far for a good bite or my morning coffee. Being a Hilton Honors member made check-in a breeze, and I was even gifted complimentary water upon arrival, which was such a thoughtful touch. The room itself was clean, cozy, and perfect for a short stay. The view from my window was amazing especially at night and I loved how quiet it was, making it easy to fully relax after long days out. They also have great amenities like a gym and a breakfast buffet every morning. The waffle machines, fresh fruit, and coffee were definitely highlights and a great way to start each day. Mallory at the front desk was so sweet and made checkout just as smooth as check-in. I stayed for 4 days and 3 nights, and everything about this visit felt seamless. I'll definitely be back the next time I'm in New York!

    This is a long overdue review! My fiancé and I stayed here for about a week in October. Shout out…read moreto Kat at the front desk for welcoming us at check-in and making us feel right at home throughout our stay! She was great! My main concern when looking for a hotel in NY/Brooklyn was having a microwave and fridge, and thankfully our room had both. I was also told you can request them if your room doesn't already have them. We stayed in a room with a window facing an extremely busy intersection, with honking going on all day and into the night, but thankfully, the windows were thick enough to block out most of the noise. The AC sound also helped drown it out. The room and restroom also felt spacious for what you get in NY. There was daily breakfast, which was your typical hotel breakfast with a variety of options that changed daily. It's about a one-mile walk to get to DUMBO, which wasn't bad at all, even when we had to do it in the rain. The subway is about a 10 minute walk, and there are two corner stores down the street. Honestly not a bad location! Just be careful when crossing that crazy busy intersection! I would stay here again!

    The Brooklyn - Random ass hangers, fine. But no iron?!!!

    The Brooklyn

    (105 reviews)

    $$

    Crown Heights, Bedford Stuyvesant

    ONE OF THE DIRTIEST PLACES I'VE EVER STAYED. I booked this hotel sometime in 2025 when reviews…read moreappeared to be favorable. I stayed in this hotel for two nights, May 19th and May 20th of 2026. What I encountered should NEVER be allowed in the hospitality industry. Immediately when you walk in to check in, you are met with the staff members behind bullet proof glass. The girl who works in the daytime has a very hard to hear voice and shows 0 emotion. The pictures show the front is decorated which is NOT the case any longer - it's just dirty and deteriorating. The lobby is out of order - chairs everywhere, the bar wasn't open the entire time we were there, and they tour down the TV that was once there. The elevator is deteriorating like the rest of the building, and you can hear it each way up and down. My partner and I walked into the room, which at first appearance looked nice. Once you sat down and looked around, things just became more unhinged by the moment. - DUST covered everything. - The floor was nasty and had dirt, scraps of food wrappers, and food crumbs everywhere. It was clear the floor had not been vacuumed in days. - The hallway was also covered in grime, and had an added stickiness to it which you felt each time you took a step forward. - The large door to the bathroom was off its hinges so it could no longer slide shut. - The shower had visible black mold. Only a few of the water spouts had water come out. The rest were either clogged or just didn't work any longer. - Paint was pealing on the wall. - The couch in the room was covered with a cheap, ripped, couch cover that had stains on it. - Visible cigarette burns showed in various areas of the room. - They only gave us one pillow and one towel. I had specifically booked the hotel for two guests. We used the hotel to quickly get ready for the rest of our night, and asked the man working at the front desk to bring up a few pillows and towels, as we explained we only had one of each. When we returned, they had brought two towels up to the room, but no pillows. My partner went downstairs to ask the man once again for pillows. He told us they would be right up. 15 minutes passed and nothing. We called again and he said the same thing - they would be right up. Another 15 minutes - nothing. I called once more, and said we needed them because we wanted to go to bed soon - I was clear my partner did not have any pillows to use as we only had one supplied to us. I was told they would be right up - they never came. When we left the next day, I was very straightforward with the girl working at the front and let her know it's unacceptable that my partner had to sleep on a "decorative" pillow from the touch which smelled. She told me they would be right up - but I told her they already said that to us -she needed to make it a top priority for us as we've asked many times. Not one apology was given for their lack of service. Fortunately, when we came back they had given us two pillows however, both of them stunk and were stained. When we woke up the next day, we realized the sheets had moved around a bit while we were sleeping, and my partner slept on a giant brown stain that could have been anything. NEVER staying here again - I hope they shut this place down soon what a joke.

    I am deeply disappointed with my recent stay, for which I paid $400. The room was not ready until…read more11pm -- well past the expected time -- leaving us with no option but to accept it despite its condition. The room was in an unacceptable state: * Black mold visible in the shower * Slow/clogged shower drain * No door handle on the bathroom door * Brown and red stains on the bedding * Brown stains throughout the carpet * Visibly uncleaned nightstand * Holes in the shower walls * Noise from neighboring rooms until 3am * Flickering lights A $400 stay should meet basic standards of cleanliness and safety. Black mold alone is a health concern that should have taken the room out of service. I am requesting a full or partial refund and would appreciate a response at your earliest convenience

    Aloft by Marriott New York Brooklyn

    Aloft by Marriott New York Brooklyn

    (267 reviews)

    $$

    Downtown Brooklyn

    Great location! Close to the city....shopping & restaurants are endless…read more Pleasant and welcoming staff! Clean rooms and nice view. Would stay again for sure! -Amy

    I have been a longtime user and guest of Marriott hotels & brands for YEARS, especially the Aloft…read morebrand in particular - the Aloft New York Brooklyn is by far the WORST Aloft/Marriott I have EVER stayed at. Customer service from the front desk and staff THROUGHOUT the stay was abysmal and horrendous. Half the time you couldn't even find someone AT the front desk to help you out with anything, and when they were there, they literally would drag their feet or pretend to do something when they actually weren't! Anytime I requested or asked for something, I would be told it's 'done' and that I'm 'good to go', but inevitably I would find out that NOTHING had actually been done!! This led to me also receiving very rude interactions with the housekeeping managers, who would act like I was in the room without permission due to the lack of communication between any of the staff here regarding my check-out times and other such issues. As for the hotel itself, it clearly is not being properly maintained, and things are grimy, dented, and nasty throughout the rooms and halls. The door handle for my first room literally BROKE, and doors throughout the building all have half broken, drooping door handles...scuffs, marks, and broken bits EVERYWHERE. It shouldn't be that hard to maintain a relatively new hotel if there was an effort AT ALL put into it, but the staff/management here clearly DOES. NOT. CARE. AT ALL. OH - and watch out for scams here when it comes to charges they'll put on your card!! They created a second folio and had multiple duplicate charges for the SAME room and the SAME nights, and have refused to remove them!! I have disputed the charges on my card and filed complaints with Marriott regarding the shady, scam-like activities that the management at this hotel engages in. Needless to say, I will NEVER stay at the Aloft New York Brooklyn Hotel EVER again - and I highly recommend that all of you steer WELL clear of it as well.

    TownePlace Suites by Marriott New York Brooklyn

    TownePlace Suites by Marriott New York Brooklyn

    (14 reviews)

    Gowanus

    Stayed here during the BLIZZARD of 2026! LOL During our annual birthday visit to NY for my…read morehusband's birthday, we spent 5 days in mid-town Manhattan and the last couple of days here. So glad we did! We love Brooklyn and this area in particular. This TownePlace is right around the corner from the Subway station, literally 3 minutes. We take the Subway everywhere we can when we visit, so we were happy. This is a great location! There are lots of restaurants in the neighborhood and the people are so friendly. There are lots of fun locally owned shops which we enjoyed as well. If you don't mind the walk, you can head to the shops next to the Barclay center which have Target and Marshalls and other shops but those are the only two we were interested in at this time. You can take the Subway over there, but we like to walk as much as possible when in NY. In the hotel there is a washer and dryer which cost $6 a load. The hotel sells laundry soap in the little lobby market. The complimentary breakfast is just like the regular Marriott breakfast for a TownePlace. Eggs, bacon/sausage, oatmeal, bagels/muffins, yogurt, dry cereal, coffee. Not much fresh fruit at this location. We checked in and checked out without any issues. Our room was spacious and clean. Great view to watch people shoveling snow and watch the snow fall. Big windows to let in the sunshine when the snow stopped. We will definitely be back in 2027!

    Yes, it wasn't a good experience. Understandable that staff need to be with their families for…read moreChristmas day. However, after Christmas, December 26th, I called around 1PM to have our room cleaned. The front desk confirmed, we left and returned at 7pm, the room has not yet been cleaned and the trash bins are full for both the bathroom and kitchen. I was informed by the front desk that they do not have housekeeping and will schedule the room for cleaning tomorrow. I said, but our trash is full. They can't do anything about it. I went downstairs with 2 bags of trash and offer to throw the trash away and was told they can't throw them away and to just leave the garbage in the hallway, outside the room. How can a place like this not have a housekeeping available, it's only 7pm. How about offer to get the trash at least? Am I at Marriott?

    Ace Hotel - Brooklyn - hotels - Updated June 2026

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