Hotel Chicago West Loop is located strategically in Chicago. I was able to walk to work along with some great restaurants as well. My room was extremely clean, had a full size refrigerator and a microwave. The staff seem friendly from my brief encounters with them and it was mostly a pleasurable stay. My only constructive criticism here is that during my stay, my room was not cleaned and I saw cleaning staff working when I checked in. I recommend them for a stay, maybe my room was simply missed that day. This is a solid choice if you need to stay in Chicago. read more

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I recently stayed at the Hotel Chicago for a second time, as I was attending an event at the United Center. The hotel is easy to find and a 10-12 minute walk to the United Center. There is surface parking adjacent to the hotel for $25 and a parking structure on the other side of the lot.. To my surprise, there have been a few open on-street parking spots both times I stayed. I recently parked on a Saturday and verified with hotel staff that are no parking regulations as long as the vehicle was not in a designated loading zone. The hotel offers a few different room sizes and have dog-friendly rooms. I have only stayed on the first floor; once in a room near the hotel entrance and also in a room that was at the end of the first floor hallway. Beautiful artwork is displayed throughout the lobby, hallway, and inside the room. The room I stayed at most recently was at the end of the hall, across from the fitness room. The fitness room is small, but has the standard treadmill, elliptical, a couple weight machines and items for yoga and stretching. My room was larger than I anticipated, with a huge mirror on the wall opposite the bathroom and the longest clothes rail I've ever seen in a hotel - plenty of room for luggage in this space. There were cupboards adjacent to and above this space for storage; a small luggage holder; desk with chair, night stands with drawers on either side of the bed, and an additional sitting chair. There was also a mini fridge AND microwave! The bathroom was decent size but not much space around the sink. There is a small shelf above the toilet to set out toiletries. The shower was quite large and there were plenty of fluffy towels. The entire room and mirrors were incredibly clean - totally spotless. This room had a double bed; which is fine for me, but a bit small for a couple (unless both are on the small side of average). The previous room I stayed in had a queen bed, but the footprint of the room was much smaller. This location is excellent for attending an event at the United Center; it is an easy 12 minute walk away. Check in begins at 4pm and it was listed on their website check-out is between 11am-12pm. We learned the key cards stop working at 11am precisely and the hallway is flooded with cleaning staff and carts, which was difficult to navigate through as we left. Overall, a very nice hotel in a convenient location. I will be staying here again! read more

Room size for the $$ paid is terribly small. The A/C unit was LOUD and the check in process was slow and unprofessional. The queue was long and the attendant announced the floor that each guest was on, along with their total. In today's age where crazy abounds, both are things that any upstanding hotel would NOT do when the lobby is full of guests. There is also no way to lock the door beyond the latch. There is no deadbolt to turn once your key card electronically unlocks the door . Only positive is that it looked clean albeit meager in the accommodation for the money paid. The hotel was booked by an external party, so I did not have a say in where accommodations were made for the work trip. read more

The first thing I must say is the people who work here are lovely and nice and very friendly. The hotel is clean and perfectly located near Rush Hospital. But be prepared for no Wifi and your TINY TINY room. Make that claustrophobic room. Feels more like a college dormitory than a hotel. There's not a comfortable chair to sit on. Most rooms have a full size bed with only a couple feet to walk around it. There is a microwave and small refrigerator and no closet just a pole next to the door to hang your clothes. Bring flip flops! The floor is sticky! read more

Great little spot with good service, nice amenities and friendly employees. The rooms are clean with hard floors (yay!) instead of carpet (A++++ for that idea). The beds are comfortable, and there's even fridges in the rooms. Very nice. Basic services, wifi, heaters, snacks and water. They even have a computer you can use if you need. Shout out to Abraham, Adria and Michael who were super friendly and informative. Give them a raise! They're the bomb! Edit: bring your earplugs. If anyone is out in the hall talking in the middle of the night, you'll hear every word. Sometimes people shout and laugh and you can hear it through the door. An enforced quiet policy past 10pm could curb the issue. read more

Hotel Chicago West Loop - Hotels Near Me - Chicago, Illinois

Comfortable boutique hotel located in the Chicago west loop. It was pretty close to everything and has its own dedicated parking. I stayed in the Jc rivera room that has a mural painted by the chicago artist. I really liked it and found it to be an added bonus to my suite. The room was very clean and the entire staff was helpful when needed and always friendly. I had hoped to use the gym while there but it was way too small and one of the machines had an out of order sign on it... Luckily since the hotel was so close to everything a national gym that I am a member of is less than 10 minutes away... so it was an easy drive over for a quick morning workout. Overall my experience was positive and id definitely consider them on my next CHITOWN visit. read more

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Arrived on 8/8 at 10:30pm to check in for a 2-night stay (was in town for a concert, so most nearby hotels were booked or very expensive). Was assigned a room on the 4th floor. Went to room, discovered the hallway reeked of cigarette smoke, the room door was blocked open with a bag of trash and a pile of linens on the floor. There were no staff around in that room. I returned to the front desk and they assigned me a different room on the 2nd floor. That room seemed ok, so I went to bed. Around 12:30am, my door slammed partially open, only staying "closed" by the security latch. I called out, and my door closed. Minutes later, the room phone rang and it was the front desk saying that they had no knowledge of anyone staying in this room and asking who I was. I gave my name and repeated the story of my check-in. They apologized and said they did see that in the system, and to return to sleep. I had a very fitful night, jerking awake with every sound. In the morning, I spoke to the manager who comped the previous night's stay. He stated that they had some computer issues which caused the hotel to double assign my room to other guests. As a single woman traveling alone, I told him did not feel safe staying there any longer after that, especially as there was no way to lock the door. He apologized, said he would comp the previous night and cancel tonight's stay and give me a full refund. No other assistance was offered. I had to scramble to find a different (more expensive) hotel for the night, which was further away from the venue. read more

Hotel Chicago West Loop - Room Door - no lock! - Hotels Near Me - Chicago, Illinois

I stayed here after attending a show. It was a comfortable room with a full refrigerator which I did not expect. That would be amazing for a longer stay. I didn't spend much time there outside of sleeping but I would return. The breakfast was nice. read more

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I would never recommend this hotel. Weird devil like paintings on the wall. We found a used condom outside of our room door. Reported the condom to the front desk, went out to dinner, returned to the room and the condom was still outside the door. Additionally, every room in the place has an undeniable bleach smell. Probably not at safe enough levels to breathe in. We left the same day as we checked in. STAY AWAY!!!!!!! read more

Lets start with the GOOD. In the area of The National Museum of Mexican Art. The reason we were in Chicago. Staff was friendy. Room was clean. It was quiet all night. Easy driving distance to lots of shops and places to eat. 18th Street in Pilsen is cool. There were room darkening shades on the windows. The BAD: Tiny parking area that they charge 25$ for and that is if you pay the early check in charge of 50$ and check in early. Other wise no on site parking. Parking on the street to me was confusing and I really didn't want my car blocks away from the hotel. Some parking is free, lots of restrictions like bus zones, loading and unloading. There is a huge parking garage right next door not owned by the Hotel. It is open Saturday 9am to 3pm. Not open Sunday or holidays. Open 530am to 930pm Mon - Fri. Whomever owns that should lease spots to the hotel. Our King Room was half the size of our master bedroom and bath at home. The bed was comfortable enough but it was not a king but it wasn't quite a queen either. My feet hung off the end. They don't do that in our king at home. This Hotel is a good choice .. If you are not driving and relying on Uber or Cabs. If you like boutique type rooms. If you don't want a restaurant on site. read more

Hotel Chicago West Loop - Hotels Near Me - Chicago, Illinois

We took a quick weekend trip to go see my favorite band at the united center. We booked last minute and was looking for the cheapest and closest to the venue. The good - 10 min walk to the United Center, Friendly front desk staff. Clean room. Had some after show snacks from their small little vending area in the lobby. The Meh - Thought we were getting a larger bed. We are both larger people so both of us in a full size bed pretty hilarious. Super small shower. The room was not super big, but it served the purpose of the one night stay. read more

Hotel Chicago West Loop - Hotels Near Me - Chicago, Illinois

The hotel room was beautiful and very clean. The hotel staff were so friendly and quite helpful answering questions about the area. I will definitely stay there again. read more

Hotel Chicago West Loop - Hotels Near Me - Chicago, Illinois

The Chicago Hotel is an average place to stay. While it has it's good and bad about it, it's definitely not the worst stay I've had, but it's not really a place I'd stay again. Okay, so really the absolute worst thing about the hotel is the location. There is nothing nearby the hotel, unless you're visiting the hospital as there's one across the street. There's a gas station a block away and a Target five blocks away. It's close to a two mile walk into any part of the city, which yes, could be worse, but considering how many hotels are in the city and have restaurants and things to do nearby, this hotel really does lack in being in a place where you could have fun immediately outside of the hotel. The one key point near the hotel is the United Center. If you're here one night for a concert, stay here for sure. The room was clean. It's got a fridge, microwave and kind of feels like a small apartment or dorm even. It felt very safe and although the hallways had this weird blue lighting at all hours, I kind of didn't mind it. The highlight to me was the hotel cleaning staff who were probably the friendliest I've ever encountered. The rooms are small. The bathrooms were of decent size. I enjoyed the water pressure which is always something I make note of. There is a gym on the first floor. You'll need your key card to access the main door of the hotel after hours. There is complimentary tea and coffee in the lobby. The free high-speed Internet worked well, which typically isn't the case at hotels. If this hotel was even a mile closer I'd definitely give it a higher rating. The price was super cheap, which makes sense due to its location. Again, don't stay here unless you want to factor in constantly taking ubers into your vacation budget, because your feet are going to be sore if you're like me and tried to walk it. read more

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HORRIBLE HOTEL!!!!! We stayed on 12/27-12/28 in the morning they start construction in the room next door. We where still sleeping and there was so much noise. I called and complain, manager didn't care at all. I explained that we had the room until noon( check out time) and would like to sleep in. Nothing was done. Never coming back to this place. Goes else where this place was a mistake. This hotel has no idea on how to respect their paying guest. Worst place ever, Not worth staying here From MN read more

I have stayed at this hotel a couple of times as it is very close to the United Center and nearby restaurants. The first couple of visits were okay, but when I pulled in to their parking spot on Thursday, I was turned away. There was an extremely aggressive valet, who told me that valet is needed since the lot is being rented out for filming. Also they have marked up pricing for parking Thursday thru weekend, which is not advertised on the website. Good location for United Center but NOT worth it on a weekend. Didn't get access to my room until after my concert due to hotel system problems. Got into my room at 11pm and had to check out by 11am. Did not offer me a discount or any accommodations. Also the carpet outside of my room was disgusting and looked like it hadn't been vacuumed in a month. I attached a video of what was happening in the parking lot that night. So I couldn't park there, and had bright lights flashing until around 12am. Very disappointed and was not offered a discount, refund, or apology for the rude valet and delay in access to my prepaid room. read more

I'm staying here tonight! A great hotel, in a perfect location for concerts at the United center! The lady at the front desk with the gorgeous lashes who was here when I checked in at 1am could not have been more wonderful! 10/10 would recommend! read more

The only reason why I stayed here was because my partner and I went out on the town drinking and I really had too much to drive back to the suburbs and his place was further than we should have driven as well. He pulled up the closest hotel to us and this was it. We rolled in at about 2:30am and expected to pay more than we should have, anticipating we would need to be out by 11am. But they wouldn't let us just pay for one night, they basically made us pay for one night plus a extra $80 "early check in" because technically it was that day. Idk maybe if we had checked in at 11:59pm instead it would have been different. But we weren't in a position to go anywhere else so we ponied up the money which essentially had us paid through for the next 36 hours. Which was great because I really wanted to sleep off that hangover in the morning. No can do. The window in the room has NO CURTAIN, only white blinds, which pretty much only cut out 1% of the light once the sun came up at 6:00am. Come on guys, people are going to probably want to sleep in if they have had a late night out in Chicago, the last thing they need after spending this kind of money for a room is bright ass sun waking them up only a few hours after they went to bed. Would it KILL YOU to put some better blinds that better block the outside light or install a curtain??? The bed was comfortable, but only a Queen which feels a bit small if you and your partner are used to sleeping in a King (or if you are a very tall/large person). The full size frig/freezer and microwave was nice touch although I didn't need it. Gym looked well equipped but I didn't use it. Shower was spacious for two people but ladies if you gotta shave your legs, its kind of a pain because theres not even anything to prop your leg up on so you'll pretty much have to sit down on the shower floor to effectively shave. Its $25 to park in their little lot. But we had no issue getting a free spot across the street. But at this price point for a room, the parking should be complimentary on a first come/first serve basis. Would I stay here again? Only if I was in a position where I had no other option. Bring an eye mask if you want to be able to sleep past 6am. read more

Hotel Chicago West Loop - Their windows have no shades, only blinds which light in in the a.m., making it impossible to really sleep well after the sun comes up. - Hotels Near Me - Chicago, Illinois

We had a perfect stay, the room was so clean and just what we needed and it was spacious. I would stay there any time and Abraham was a wonderful manager. Best place to stay when you're attending an event at the United center! read more

Hotel Chicago West Loop - Hotels Near Me - Chicago, Illinois

Literally, this the best location to stay if you are seeing a show at the United Center. Rooms are the perfect size and have a full refrigerator and microwave. You can walk to the United Center or Park Tavern across the street has a shuttle service. The front desk employees were all super nice and fun. read more

Perfect location for us. Going back & forth to Rush. Staff are very nice and accommodating. Rooms are clean and whatever we needed they were happy help. Highly recommend this hotel. read more

In town for a concert at United Center, this hotel was in walking distance that's why I booked it. Glad I did; it was small and quaint, just enough space. Although the shower was itty bitty even for my small stature. Building itself has some character, very clean overall. The staff was super friendly and helpful. Would definitely stay here again for my next concert adventure. read more

Dear Joe Perillo, As a member of the staff at Hotel Chicago, I wanted to tell you how disappointed I am that the $2000 bonus you promised to us is now being taken away. When you came and told us about how you understood what it was like to be low income and grow up on food stamps, many of us resonated with that. The $2000 bonus is a lot of money for those of us who live paycheck to paycheck. Many of us were counting on that bonus and now we have learned that it is being withheld. Not only are we not receiving it after we met all the qualifications but now new qualifications have been added and we will now supposedly receive it in 2023. I do not believe this is what you intended. Please do not go back on your promise. read more

I originally selected this hotel because it was the cheapest option close to the United Center. We were in town to attend Arcade Fire and knew we wouldn't want to walk too far. Turns out it is somewhat far (when it's cold out especially) but the Park Tavern across the street offers a free shuttle there and back for most concerts and sporting events. That was very convenient. I think they have a small lot you can park in for $25 but we used the parking structure next door and paid around $18 for 24 hours. Another review says they have free street parking in that area as well. I was happy to see mattress protectors on the beds and didn't see any signs of bed bug activity. The room was small but unless you plan to spend a lot of time in there it doesn't matter. It was nice to have the microwave and full size fridge too. Small Keurig in the room. The window in our room opened so you could get a nice breeze coming in. Free Wifi. The staff was very friendly, including the housekeepers. The lobby was fresh and inviting. They had a workout room, vending machines and free coffee and tea in the lobby area. I would stay here again if I needed a room in this area and recommend it to others. read more

Ok for the quality of the room, the price, location, you can't beat it. The rooms are fairly small, but the rooms are nice. I stayed here for a conference and its in a safe, central location. There was a huge fridge! In the room, a full size fridge! Wow!! The size of the room, for a full, is about the size of a studio. It's small, but homey. Looks very much like a small studio rather than a cozy hotel room. Excellent lighting though. The bed was fine, and so were the pillows. Just rather stiff! read more

Hotel Chicago West Loop - Hotels Near Me - Chicago, Illinois

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Located in "Medical District" of downtown Chicago; near the United Center and across from Teamsters International Hotel Chicago blends into the brick walled architecture of the neighborhood. The area is going through a Renaissance all of its own, new bars and stores opening up all around. Overall the hotel is inexpensive, very clean and has parking. It isn't full of amenities but if you're looking for a clean, safe, easy to get to, conveniently located and inexpensive Hotel Chicago is a good choice. The guests range from young hipsters to older couples. A young lady had her dachshund with her. There may be a size limit but pets are allowed. 4 stars because it does not have breakfast... it does have a 24 hours small gym and free coffees and tea in the lobby 24hours. read more

Hotel Chicago West Loop - Hotels Near Me - Chicago, Illinois

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My first night in Chicago and first night on this hotel was ruined. Around 2:20am, I was awakened by itchiness in different parts of my body. When I turned the lights on, looks like there were red elevated round-like spots. I was beaten by bed bugs. The two stars are for the nice staff who greeted me respectfully and patiently during my check-in, the staff who moved me right away to another room, and the rest of the staff. Otherwise, this rating would have been one star/ no star. I have to shower again at 2:30am after a long travel to ensure that I'm not carrying bugs to the other room and keep me awake for the remaining few hours. So, please AVOID ROOM 327, at least for now. And for the leadership team and owner, please replace the mattress and other stuff that can harbor these bugs on that room and any other rooms with similar complaints if you want to achieve an excellent rating and customer base. Or not be sued for this. This is an embarrassing experience. I couldn't wear my summer dresses. Luckily, my business clothes for my school event were long sleeves, it pretty much covered all those bug bites. Otherwise, it would have been even worse. Oh, and to add more inconvenience, I have to look for a pharmacy for a steroid ointment instead of spending an extra time exploring the place. read more

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The staff is the biggest win at this hotel. The people working here are truly what keeps this machine rolling. Everyone I encountered here is so thoughtful and committed to doing their job to the best of their ability under whatever circumstances (parades, festivals, etc). I'm truly grateful. Please be kind to the staff, they're so lovely! read more

This place was great for us! We were there for a hockey tournament at Fifth Third arena and it was walkable which was great! Rush hospital was walkable too as we found after he broke his collar bone in said tournament. I believe the United arena where the Blackhawks play is also walkable. The rooms were clean. It was quiet at night. The staff was super helpful! We were a walk in and were able accommodate us with exactly what we asked for! They were helpful with all the questions we had. I asked for some utensils one night and they not only gave me more than enough, they asked if I needed plates too! It's not going to be everyone's cup of tea. The rooms aren't huge and it's not super fancy but it was perfect for us! They have a parking lot and it is $25 per day. read more

Clean hotel, very conveniently located, well priced and good parking. Tiny rooms and a little rundown. Also weird nudie art in the hallway on the third floor, which was tasteful, but still odd. read more

I don't see why others people are complaining. It's not a perfect hotel. Bottom line- tiny rooms for great prices. A place to keep your stuff safe and have a place to sleep while you galavant around the city. Two minutes from the United Center, across the street from Park Tavern, very clean. Great price for a single night. Nice staff. Recently updated thought it definitely shows signs of ware. Basic but nice. We've stayed her a lot and will keep staying as long as the upkeep stays in check. read more

Hotel Chicago West Loop - Bed in #206 - Hotels Near Me - Chicago, Illinois

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ABSOLUTE WORST hotel experience EVER!!!!!! First of all, upon walking into the hotel room, there was a very strong off putting stench almost like a skunk and the room is extremely tiny. Very narrow small hallways and not very clean. Furthermore, right when we checked in (after a long day of travel) we were informed that we would have no running water for 4 hours the next morning and would need to use the running water, shower, sink, etc all before 8AM. Then, our sink that evening stopped draining so we were forced to use the shower as a sink. On top of this, a group of teenagers parked their cars outside the hotel at 11PM and blasted extremely loud music from their cars for almost an hour. It wasn't until I called the front desk around 11:50PM was something done (aka they just called the police). Finally, for about 5-6 hours at night (until 2:30AM), the individual staying in the room above us was walking around their hotel room causing extremely loud creaking noises and thumping. So, we weren't able to sleep until almost 3am (meaning we were up almost 24 hours because of our travel day). DO NOT STAY HERE!!!! read more

I stayed at the hotel because it was close to the United Center where I was going to a concert on 6/7. I got back to the room at midnight, and at 2:30 a.m. I saw a bed bug crawling on my pillow. The front desk person said it was no more rooms available. My friend and I left because we definitely wasn't staying there. We was told to call the manager when he arrived. My friend called him because the room was booked in her name. Long story short, Abraham did not refund our money talking about he needed to investigate. A few days later my friend spoke with Abraham again and he said there's no sign of infestation. And still no refund or not even half of a refund. I highly doubt that exterminator was even called to check it out. I give this place no stars honestly, but one was the only option. The shower had hair on the walls and floor. My friend asked the front to send someone to clean it but they said they couldn't for whatever reason. My friend asked if someone could bring something for her to clean it and they had time to do that. My friend had to clean the shower before we could use it. That's not what you suppose to do at a hotel. THAT'S WHAT THE STAFF IS THERE FOR!!! IT'S THERE JOB TO MAKE SURE EVERYTHING IS CLEAN PRIOR TO THE CUSTOMERS ARRIVING!!! I will never stay there nor recommend that place to anyone. read more

DO NOT book here. The front desk staff is extremely rude. The official hotel website provides discounted rate offers that do not work, then when I called the front desk I was on hold for a total of 40 minutes and was hung up on 4 times. I was finally able to speak with a "manager" who was insinuating that I was seeing a rate on a third party website, which was not true, and said there was nothing she could do to help. read more

Pros: great location for visiting the united center or Rush university, with a 4 min walk to the metro station. Also good value, as the hotel was nice for what we paid for our overnight stay. There is quirky artwork on the walls of the room which I rather enjoyed. Also, though the room was small, we had a nice tv, fridge, and microwave. Cons: bed was very uncomfortable, extremely noisy at night (specifically coming from the hotel's side parking lot), lobby was not well finished, customer service was just okay. read more

The first thing that struck me about this place was how small the room was. Basically a 10' x 10' room. For which the hotel was charging $160 per night. The bed was so small my feet stuck out the bottom and I'm only 5'6". And the television in the room wasn't opposite the bed, but mounted on the side wall near the head of the bed, making watching it nearly impossible. And the remote control didn't work very well either. The website promised the rooms had a workspace, which generally implies a desk, even a small one. There wasn't one. There is no complimentary breakfast nor any restaurants in easy walking distance. Your best bet is either the vending machine (Pop-Tarts anyone?) or to spend a fortune and call GrubHub. Also the Keurig coffee maker wasn't like any other Keurig machine I've ever used. And it's crammed into this small shelf making it nearly impossible to add water when you do finally figure out how to make it work. On the plus side, the room was clean and the staff friendly. But I wouldn't go back. For $160 per night, it's a waste of money. read more

1 star cuz I have to choose at least one. Claudia front desk agent is very rude and disrespectful. Me and my 4 cousins came in to meet our cousin "the bride" at 1130pm on a Friday night at this hotel. Being tourist we were saying Chicago while the elevator doors were closing. She quickly came over to say "if there's a noise complaint y'all all be kicked out" snapped her neck and her hand then the door closed. Highly disrespectful, being in the service business myself there were many ways you could of told us that!! (That's if we were making noise) maybe it was because we were 4 BLACK WOMEN. read more

This place isn't that sweet. Granted I didn't pay the absurd $300+/night (I went to Kayak and they had a deal through a 3rd party) but had I, this review might drop to one star. First off, for less than that and in the same neighborhood, you can find larger rooms, a better gym, pools, better views (I faced East - overlooking a roof), FREE WiFi (they nickel and dime you and it cost $20 for the stay) and generally better service. While they eventually answered my call, I had to ask 4 times to get shampoo (they lock them in the shower, my pump was busted) so I had to use soap twice to wash my hair, all within 24 hours. Their menu is also lackluster and quite expensive - 3 eggs, sausage and coffee shouldn't run you $45 but it did. To top it off, I called the day after to get a total invoice and it took me one email and a 45 minute phone call to do so. The only bright side is that you don't have to leave the building to find a nice market with good craft beers. Regardless, I'll never stay here again, there are too many options in this neighborhood. read more

Looking at the pictures on their site I just have to laugh. There must be one room in the place that has that much space. That or they have a fancy carnival mirror that distorts the image to make it look large. We had 2 rooms, and both required you to turn and side step to squeeze into the tiny beds. The foot of the bed was little better, maybe 4 feet to the adjacent wall. And they called it a suite, lol. Loud, this place is so loud. There are constant noises in the hall, and with a room that small, you are pretty much sleeping in the hall. Just read about the drunks that roll in here to avoid driving home, yeah, it's like that. And the staff, wow, I don't think I have ever experienced a staff a rude as the one at this hotel. And it was pretty much all of them, from the front desk, to the cleaning staff, everyone had a chip. And the art museum they advertised?? The art was in the hallways, and the halls were so narrow you could barely see it. Lots of money has been spent to market this dump. Go somewhere, anywhere else. This is a negative star accommodation. read more

We checked in on a Saturday 2 hours earlier before the check in time since we had the bunk beds and that was convenient. The room itself if pretty clean. One thing I did not like is the parking situation. There are two options for parking one is to park in their lot which is always "sold out" since there is 10 spaces literally. For $25 parking pass you get multiple reentry but you need to be lucky and get there when they are not "sold out". The parking garage next door is $16 per one parking and it closes after midnight. So we were out late in downtown Chicago and when we got back we didn't have a safe option to park. The girl upfront was super nice and told us to park on the side streets. So inconvenient to walk. The coffee in lobby is excellent!! Location is anther plus. We walked to downtown Chicago and it is roughly 3 miles walk. read more

This place is not a place to stay unless it's for convenience. The front desk is not polite or hospitable at all. The lady was so rude when we were asking about parking our car, she basically threatened to tow us from the lot even though we were guests and were told we could purchase a guest parking badge. She never smiled or had one ounce of niceness when speaking to us. The hotel rooms are so small, our blanket was filthy, when we arrived our door was open with the latch out, there are no mirrors besides the one small one over the bathroom sink, the walls are dirty and scoffed. It just doesn't seem like this is a very caring hotel that pays attention to detail. We used the shower and it's either a strong stream pelting you in the back or a weak spray like a mist. I mean wth! Change the shower heads. There's also no vent in the bathroom to help with steam. Oh, and the beds are like super plush and lumpy, not a good nice rest at all. read more