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    Hot Topic

    3.4 (28 reviews)
    Closed 12:00 pm - 7:00 PM

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    Blocked for stating store practices on social media

    This store does not care about collectors of items they sell, literally before opening the store a lot of customers requested items be limited to one per customer on their social platforms before showing up in person at the stores. Needles to say they deleted all those comments by the person managing their social networks. As they opened the store, by all the comments on the picture of the item that was promoted (Funko Pop Battle Deku) they literally sold the limited stock they had to one single person, knowing that the line that had formed outside the store was there for that same item, some waiting over an hour before the store opened. Long story short I did not show up to the store, as I figured they wouldn't care enough to limit a sought after collectible, I did however comment on their social media page that they were deleting comments previously left requesting them to limit purchases to 1 per person. Apparently that was enough bad mouthing they decided to block me and now I won't be notified of future releases at this location for bringing light to their store practices. Take your hard earn money to another location that actually welcomes customer input to better serve its community.

    Michelle T.

    I used to know someone who was scared to go into Hot Topic cuz it was "scary". Chris D would testify that it's gone way soft with all their Hello Kittyfied sh*t. I LOVE IT! I can find a Sookie Merlottes T, a Skinny Puppy T, Bazinga lanyard and goth HK necklace all in the same place. They had a great Black Friday sale where all Ts were only $10!!! And there is not a Hot Topic at Del Amo Mall, like i assumed, so this is the closest one. And actually i prefer South Bay Galleria over Del Amo for Black Friday as i think it's less cragee.

    Vinyl Toys in stock!
    Jerry A.

    This place offers great pop-culture merch, band shirts, a small selection of body jewelry, Vinyl Toys, Vinyl Records,CDs and random junk targeting fandoms (Bronies, Whovians, TMNT, Star Trek, Star Wars fans, etc.). They will sell anything that caters to current trends, but if you're looking for anything authentic, that isn't mass-produced, contrived, or pleather, you probably won't find it here. The service is generally pretty poor, but at least the staff are fun to look at. Overall interesting, but no substance.

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    Love this Hot Topic they may be a small store but definitely the customer service here is way above par!! I recommend all to come here!

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    Ask the Community - Hot Topic

    Review Highlights - Hot Topic

    Very friendly staff and always super helpful.

    Mentioned in 2 reviews

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    Alandrea

    Alandrea

    3.9
    (16 reviews)
    4.2 mi
    $$$

    I am extremely disappointed by my experience at this boutique in Redondo Beach. I visited the store…read morewith my daughters, excited to shop and support a local business. Unfortunately, from the moment we walked in, we felt uncomfortable and unwelcome. The employees closely followed us throughout the store and made us feel as though we were being watched because they assumed we might steal something. The treatment we received felt like racial profiling, and it was both embarrassing and hurtful. Rather than feeling like valued customers, we felt judged and singled out. Despite the uncomfortable atmosphere, I still made a purchase and bought a pair of earrings. However, that purchase was only a fraction of what I intended to spend. I came into the store fully prepared to buy multiple items and would have gladly spent considerably more. Instead, the employees' behavior completely discouraged me from continuing to shop. What makes this experience even more disappointing is that the store lost out on a much larger sale because of the way my daughters and I were treated. Customers should feel welcomed, appreciated, and respected--not scrutinized and judged. Had we been treated with kindness and professionalism, I likely would have purchased several additional items and returned in the future. I also noticed several other potential customers walk into the store and quickly leave without making a purchase. Customer service plays a huge role in whether people choose to shop and spend money, and unfortunately, that was severely lacking during my visit. I have never felt so profiled while shopping before, and it was a deeply upsetting experience. No customer should be made to feel uncomfortable because of their appearance, race, or background. I hope management takes this feedback seriously and provides better training to ensure that all customers are treated with respect, dignity, and professionalism. Sadly, what should have been an enjoyable shopping experience turned into one that left me feeling unwelcome, disappointed, and unlikely to return

    I have been in this store twice. Both times I was completely ignored. I was seen and still ignored…read more I was upset the first time but tried to give them the benefit of the doubt. When it happened the second time I decided to make this review. The employee looked at me and then returned to what they were doing and a second later asked another customer if she needed anything. I believe I was being profiled that I would not spend like that customer. It is extremely upsetting to be profiled when I am happy to spend money on quality goods with great customer service.

    Photos
    Earrings I purchased
    Earrings I purchased
    Alandrea
    Alandrea

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    2nd STREET - Torrance

    2nd STREET - Torrance

    2.5
    (102 reviews)
    2.1 mi

    THE GREAT: I am very into consignment stores and I know my brands etc. This place floors me with…read moretheir product. I cannot get over some of the designer items I have found here at outrageous prices. I feel like I'm a winner every time I come here because I get beautiful pieces as such great prices. THE NOT SO GREAT: Selling. Their process must be working because their inventory is outstanding. But it's not great to sell here. They take little and the money they give you doesn't cover the gas cost to get there. A waste. Bring your stuff across the street to Uptown Cheapskate (who's shopping experience is...gritty, not in a good way) or up to Crossroads Culver City (the best of the best, in my opinion). Pants. How are the pants and denim organized? Un-discernable. Any method other than organizing by size is laughable. I don't even look at pants here ever because who has time to search for the size tags? Request to management: organize by size and watch how much quicker you move pants!

    I went to 2nd Street to sell some clothes, and they do things a little differently. Usually when…read moreyou sell clothes, you get the option of cash or store credit. The only option here was cash. This was also the lowest I've ever been offered for clothes. Places like Plato's Closet, Buffalo Exchange, and Uptown Cheapskate give you way more for your items. They had a $1 pile, meaning items they were willing to pay me one dollar for. And then they had a 10‑cent pile, meaning they were willing to pay me ten cents for certain items. Yes, ten cents. For 10/12 pieces, they offered me around $6.30. It was laughable. Actually laughable. So if you're looking to sell your items for dirt cheap, this is the place. On a lighter note, they did have a lot of nice things for sale; secondhand, some new, some designer, really great quality pieces at good prices. I got a really nice pair of green cargo pants for $12. I recommend for shopping NOT selling.

    Photos
    Vans collection
    Vans collection
    Women's tops
    Women's tops
    Luxury handbags and accessories at the front of the store

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    Luxury handbags and accessories at the front of the store
    Claire's

    Claire's

    2.2
    (6 reviews)
    0.1 mi

    This place is terrible!!! The manager Destiny has a terrible attitude and is very passive…read moreaggressive.. Yesterday i got my daughters ears pierced there and by her . The placement was perfect when she doted her ears but when it came time she actually piercing her ears they came out crooked!! I told her that they were off and she sighed and tried to go back and forth with me about it. I eventually asked for her manager and she responded with " i am the manager now are you going to pay or what" . I told her to let me speak to whoever is above her and she walk away and told me "F off" .. I told her that i will be calling corporate and to keep my information incase someone wanted to contact me for leaving. The absolute worst experience ever in that store ever!!!! I'm hoping something will be done about it. 0/10

    Just wanted to take the time and thank Jada for her wonderful and awesome customer service, I…read more HIGHLY recommend her. Brought in my daughter that is 7 years old (first piercing) she was really nice and sweet to her , and to top it off we showed up at 7:02 pm, closing time is 7pm. She welcomed us in with a smile despite being there super late and helped us out. She was really nice and patient with us throughout the process and very professional. She let us take the time and see which earring my daughter and us like for her. I was beyond impressed with her customer service and how she explained everything to my daughter, making her feel comfortable and made it an easy process. Was expecting to have to do it another day since I rushed to get to the mall a little before closing but glad she helped us out. Thanks Jada once again for everything we really appreciate it. Sorry for keeping you late . Your amazing.

    Photos
    Claire's
    Claire's
    Claire's

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    Hot Topic - accessories - Updated August 2026

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