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    Hot Topic

    3.4 (28 reviews)
    Closed 12:00 pm - 7:00 PM
    Updated 2 months ago

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    Blocked for stating store practices on social media

    This store does not care about collectors of items they sell, literally before opening the store a lot of customers requested items be limited to one per customer on their social platforms before showing up in person at the stores. Needles to say they deleted all those comments by the person managing their social networks. As they opened the store, by all the comments on the picture of the item that was promoted (Funko Pop Battle Deku) they literally sold the limited stock they had to one single person, knowing that the line that had formed outside the store was there for that same item, some waiting over an hour before the store opened. Long story short I did not show up to the store, as I figured they wouldn't care enough to limit a sought after collectible, I did however comment on their social media page that they were deleting comments previously left requesting them to limit purchases to 1 per person. Apparently that was enough bad mouthing they decided to block me and now I won't be notified of future releases at this location for bringing light to their store practices. Take your hard earn money to another location that actually welcomes customer input to better serve its community.

    Michelle T.

    I used to know someone who was scared to go into Hot Topic cuz it was "scary". Chris D would testify that it's gone way soft with all their Hello Kittyfied sh*t. I LOVE IT! I can find a Sookie Merlottes T, a Skinny Puppy T, Bazinga lanyard and goth HK necklace all in the same place. They had a great Black Friday sale where all Ts were only $10!!! And there is not a Hot Topic at Del Amo Mall, like i assumed, so this is the closest one. And actually i prefer South Bay Galleria over Del Amo for Black Friday as i think it's less cragee.

    Vinyl Toys in stock!
    Jerry A.

    This place offers great pop-culture merch, band shirts, a small selection of body jewelry, Vinyl Toys, Vinyl Records,CDs and random junk targeting fandoms (Bronies, Whovians, TMNT, Star Trek, Star Wars fans, etc.). They will sell anything that caters to current trends, but if you're looking for anything authentic, that isn't mass-produced, contrived, or pleather, you probably won't find it here. The service is generally pretty poor, but at least the staff are fun to look at. Overall interesting, but no substance.

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    Love this Hot Topic they may be a small store but definitely the customer service here is way above par!! I recommend all to come here!

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    Ask the Community - Hot Topic

    Review Highlights - Hot Topic

    Very friendly staff and always super helpful.

    Mentioned in 2 reviews

    Read more highlights

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    Alandrea

    Alandrea

    3.9
    (16 reviews)
    4.2 mi
    $$$

    Locals love Alandrea. And apparently non-locals like it,…read moretoo. Because when my soon-to-be daughter-in-law was visiting from SF, she was exploring the Village one day by herself & came back with a gorgeous grey knit wrap. From Alandrea, of course. Expensive? Nope, she said....on sale! So yeah, their sales are good. Regular prices are not cheap, but their styles seem to be worth it. And they carry Frye boots. And nice jeans & accessories. The store is bright & welcoming. Shopping at local small businesses beats the heck out of going to huge malls with crowded parking lots, is how I feel.

    I am extremely disappointed by my experience at this boutique in Redondo Beach. I visited the store…read morewith my daughters, excited to shop and support a local business. Unfortunately, from the moment we walked in, we felt uncomfortable and unwelcome. The employees closely followed us throughout the store and made us feel as though we were being watched because they assumed we might steal something. The treatment we received felt like racial profiling, and it was both embarrassing and hurtful. Rather than feeling like valued customers, we felt judged and singled out. Despite the uncomfortable atmosphere, I still made a purchase and bought a pair of earrings. However, that purchase was only a fraction of what I intended to spend. I came into the store fully prepared to buy multiple items and would have gladly spent considerably more. Instead, the employees' behavior completely discouraged me from continuing to shop. What makes this experience even more disappointing is that the store lost out on a much larger sale because of the way my daughters and I were treated. Customers should feel welcomed, appreciated, and respected--not scrutinized and judged. Had we been treated with kindness and professionalism, I likely would have purchased several additional items and returned in the future. I also noticed several other potential customers walk into the store and quickly leave without making a purchase. Customer service plays a huge role in whether people choose to shop and spend money, and unfortunately, that was severely lacking during my visit. I have never felt so profiled while shopping before, and it was a deeply upsetting experience. No customer should be made to feel uncomfortable because of their appearance, race, or background. I hope management takes this feedback seriously and provides better training to ensure that all customers are treated with respect, dignity, and professionalism. Sadly, what should have been an enjoyable shopping experience turned into one that left me feeling unwelcome, disappointed, and unlikely to return

    Photos
    Earrings I purchased
    Earrings I purchased
    Alandrea
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    2nd STREET - Torrance

    2nd STREET - Torrance

    2.4
    (99 reviews)
    2.1 mi

    I've been a customer at this store for about two years now, and I wanted to share my recent…read moreexperiences that really stand out to me. Over the past year, l've noticed a big improvement in how things are run, and I truly think the new store manager deserves credit for that. In previous years, when I brought in clothes to sell, my experiences with some of the buyers felt very unprofessional, in fact I had multiple bad experiences with one of the female buyers that I notice still works there. She was very rude and condescending and now when I come in to sell I specifically don't want her to attend me. However, this year has been a completely different story. The newer buyers seem much better trained, more organized, respectful, and clear in how they take care of their customers. The whole process feels smoother and more customer-focused now, which makes a huge difference. In fact, today I had a question about the pricing of some of my items and the new store manager was very helpful and I left feeling very happy! Because of these positive changes, I actually look forward to bringing items in again, and I feel more confident in the process when working with the newer staff. Overall, I'm glad to see the progress and hope it continues in this direction. I have also recommended this location to my family and friends and they love the store!

    The good: I love curated thrift shops like this because the…read moreclothes are already preselected for you and you don't have to dig as deep as you would in places like Goodwill (though Goodwill prices are definitely cheaper). So, there are definitely trendier items here and clothes are organized based on different trends as well (Y2K, designer, vintage, etc). I like the openness and brightness of the store. It resembles its other location in LA. I like that the racks aren't overcrowded with too many items so you can actually slide the coat hangers and look at the items. I got 2 jackets and culotte pants from here. Each were $12.99. The store was very nicely organized and even had an armchair to lounge on. The shoes were in good condition. The bad: I saw several tops with holes, snags or frayed fabric. They don't have healthcare worker discounts like the thrift shop across the street has. The interesting: You can bring in 5 items at a time in the fitting room. One of the workers at the register was on her phone a lot but perhaps she was looking up values/prices of the clothes she was labeling? They do buy clothes here.

    Photos
    Vans collection
    Vans collection
    Women's tops
    Women's tops
    Luxury handbags and accessories at the front of the store

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    Luxury handbags and accessories at the front of the store
    Claire's

    Claire's

    2.2
    (6 reviews)
    0.1 mi

    This place is terrible!!! The manager Destiny has a terrible attitude and is very passive…read moreaggressive.. Yesterday i got my daughters ears pierced there and by her . The placement was perfect when she doted her ears but when it came time she actually piercing her ears they came out crooked!! I told her that they were off and she sighed and tried to go back and forth with me about it. I eventually asked for her manager and she responded with " i am the manager now are you going to pay or what" . I told her to let me speak to whoever is above her and she walk away and told me "F off" .. I told her that i will be calling corporate and to keep my information incase someone wanted to contact me for leaving. The absolute worst experience ever in that store ever!!!! I'm hoping something will be done about it. 0/10

    Just wanted to take the time and thank Jada for her wonderful and awesome customer service, I…read more HIGHLY recommend her. Brought in my daughter that is 7 years old (first piercing) she was really nice and sweet to her , and to top it off we showed up at 7:02 pm, closing time is 7pm. She welcomed us in with a smile despite being there super late and helped us out. She was really nice and patient with us throughout the process and very professional. She let us take the time and see which earring my daughter and us like for her. I was beyond impressed with her customer service and how she explained everything to my daughter, making her feel comfortable and made it an easy process. Was expecting to have to do it another day since I rushed to get to the mall a little before closing but glad she helped us out. Thanks Jada once again for everything we really appreciate it. Sorry for keeping you late . Your amazing.

    Photos
    Claire's
    Claire's
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    Hot Topic - accessories - Updated June 2026

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