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Hicksville, NY

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Clothes Horse

Clothes Horse

2.0(3 reviews)
4.8 mi

J'adore this store! Yes it's a high end clothes/accessories boutique but they offer a vast…read moreselection of some really trendy and exclusive pieces. They also carry one of my favorite brands "Butter Super Soft", a pricey line of hoodies and sweatpants. If you have the money, this is a perfect spot to find a cute dress/ensemble for a party or night on the town. They have a lot of unique looking pieces that are glitzy and glam! I absolutely worship clothes horse, and I've never had any problems here, as did the one other Yelper who reviewed before I. I hope if a return or exchange ever did occur in my case, I wouldn't have to lower my stars for clothes horse! Fab&Fashion!

Will never shop at this store again! Biased, rude, appalling behavior…read more I entered The Clothes Horse clothing store located at Roosevelt Field Mall in Garden City, New York with my boyfriend planning to purchase a dress for my birthday. My boyfriend, who was wearing a True Religion sweater that we had purchased two weeks prior from the same store, began to look in the men's section as I perused women's section. We were meeting a friend at the mall and my boyfriend received a call and stepped out of the store to take the call. A representative that was standing at the fitting room began screaming to the cashiers at the register complex " Why aren't you guys paying attention? That guy just stole our sweater!" She runs across the store screaming frantically at all the associates. I watched in shock as the frantic associate did not know we were together. After ending his phone call, my boyfriend came back into the store to continue shopping. He was completely unaware of what was transpiring and continued to shop. The associate realized her inappropriate, unprofessional, biased reaction and stood quiet, yet unapologetic. At that point, I was able to gather myself and address the associate. I said to her, in front of all the other open-mouthed associates, "I just witnessed what you did. That is my boyfriend and we purchased that sweater two weeks ago." She stared at me, but still no apology. I then said to her that I would never shop in the store again. I put down the six dresses I was prepared to purchase and motioned to my boyfriend and our friend to leave. As it was a 50% off sale, my boyfriend was prepared to buy about ten things and reluctantly left with me. At this point, he still didn't understand what happened. I wholeheartedly believe that because he is a young, African American male, the salesperson reacted that way. I would think that if a customer walked into the store wearing your clothing, you would make the assumption that he is a regular customer, not a thief. Not only was the salesperson clearly biased and disgustingly rude, she was also beyond unprofessional.

Estelle's Dressy Dresses

Estelle's Dressy Dresses

2.9(194 reviews)
6.1 mi
•$$$

They not only sell dresses. They also sell hard to fit feet like mine. Have been going there since…read moremy great friend took me there several years ago. Service is impeccable. Each and every sales person was extremely receptive. Made great suggestions. They also have wide width classy dress shoes in many colors. Now my young adult granddaughters shop there as well as their friends. Prices are moderate.

EXTREMELY DISAPPOINTING EXPERIENCE…read more I am writing this review because I would not want anyone else to experience what my wife went through. What should have been one of the happiest and most exciting moments of her life turned into an extremely stressful, frustrating, and heartbreaking experience because of the lack of accurate communication from this store. My wife purchased her wedding dress there, and the dress needed alterations. The employee who assisted her specifically told her that they did alterations there. She was instructed to leave a $200 deposit and pay the remaining balance the following week. My wife clearly explained that our wedding was only two weeks away, so the timing was extremely important. The employee never told my wife that the alterations were actually being done by someone outside the store. She made it sound like the store itself handled the alterations. My wife trusted the information she was given and left her $200 deposit. Four days before our wedding, my wife returned expecting her dress to be ready--and discovered that NOTHING HAD BEEN DONE TO THE DRESS. When they contacted the employee who had originally helped her, she suddenly explained that there was another person who did alterations, but that this person was not actually part of the store. WHY WAS MY WIFE NEVER TOLD THIS FROM THE BEGINNING? This is the part that is incredibly frustrating. Had my wife been given the correct information, she would have immediately taken her dress somewhere else. Instead, she trusted what she was told and lost valuable time because of incorrect and incomplete information. When my wife asked what could be done, she was told that the person who did the alterations was not there and would return the following day. Even worse, they could not guarantee that the dress would be completed in time. At that point, my wife had only four days before our wedding. She had no choice but to take her dress and desperately search for another alteration shop. She called me crying, extremely stressed and overwhelmed. As her husband, it was heartbreaking and infuriating to hear her going through this just days before our wedding. A bride should not have to spend the final days before her wedding worrying about whether she will even have a properly fitted wedding dress. Thankfully, she found someone willing to help her on extremely short notice. But because she only had two days to get the alterations done, she was charged $260 just to alter the straps and shorten the dress because it was slightly too long. So because of the store's failure to communicate clearly and honestly, my wife lost valuable time, experienced unnecessary stress, and ended up paying an additional $260 elsewhere to fix something that should have been handled properly from the beginning. This was not simply a misunderstanding. The problem was that my wife was not given the correct information when she specifically asked about alterations and clearly explained how close her wedding date was. If the employee had simply said, "We don't do the alterations ourselves, but we work with someone who does, and we cannot guarantee when your dress will be ready," my wife could have made an informed decision and found another place immediately. Instead, she was left believing that the store would take care of it. I strongly recommend that anyone purchasing a wedding dress here ask very specific questions about alterations and get everything confirmed before leaving a deposit. Do not assume that "we do alterations" means the store itself is responsible for the work. A wedding dress is not an ordinary purchase. Brides are already under enough pressure without having to deal with situations like this because of poor communication. This experience was completely unacceptable and extremely disappointing. A customer deserves accurate information, especially when the purchase involves something as important as their wedding dress.

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Estelle's Dressy Dresses
Estelle's Dressy Dresses
Estelle's Dressy Dresses

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Oakley - Back flip, style

Oakley

5.0(4 reviews)
4.8 mi
•$$$$

Great Oakley store with multiple products in display. Most these products are the popular ones. It…read moregave me the chance to try out in person sunglasses that I otherwise would see online. After trying some it gave me an idea what fit and what didn't. I love Oakley sunglasses. They cool, have great quality, and last long time. Will definitely come back in the future : )

We came by the Oakley shop that's located in the Roosevelt Field Mall on Saturday 9/13 to window…read moreshop. The representative in the store name is Phil he took time to talk to me about frames. He wasn't pushy but his salesmen skills were on high performance. Retail is a very competitive field and I gained my experience and expertise by working with competitive brands, such as Pepsi Cola, Bakers Shoes, and Bostonian, Clark Co N, A. That being said I defeated the gard push to buy eventhough Phil presented an enticing deal. So I walked out empty handed and came back today 9/19 when I was ready to buy. Phil is very thorough, he provided me with helpful information which caused me to return my glasses and trade my glasses back to Vision Works. Phil explained the box area of my glasses were too much. That's why I took them back Vision Works and got a pair that fit better or didn't squeeze my nose. Phil also referred a certain style called back flip ( pictured). He explained why he loved the glasses for me... NOT LIKED, BUT LOVED. I bought the Oakley glasses today and they feel great and look great on me. Phil also sold me the insurance package of $20. It's good to have a sales representative or salesperson that is thorough, displaying superb skills of the trade. He also thanked us for coming back! Phil is a Gem!

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Oakley - Shades

Shades

Oakley - Oakley glasses

Oakley glasses

Oakley - Accessories

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Accessories

Torrid - This store is closing May 25 2025 . The Levitown one is remaining open

Torrid

3.4(18 reviews)
4.3 mi
•$$

I like their numbering system makes me feel less big, haha. The store itself is on the east side of…read morethe shopping center. It's a tad on the smaller side. The sales section is usually too tight to maneuver in, esp with a lot of shoppers present. The have some seating just outside of the undergarments section which is near to the fitting area. That always works well when non-shoppers need a place to rest. They have some Disney fashion too on occasion. Their garments are of decent quality. The jeans, however, don't hold up against my chub rub. Old Navy jeans lasted me less than a year, and the sales lady @ Torrid said that Torrid is a better quality --- but nope, it, too, lasted me less than a year. :( In store, they do not carry tall sizes. Shipping online is usually more expensive than other stores, but if you ship to store, it is free. Their tanks with the thin (sometimes adjustable) straps are very cheap. I'd recommend not buying them. I wore mine for one day, and the stitching came undone. After washing it with a gentle cycle, the entire strap came loose. I also bought a regular pair of jeans once, and when I got home and removed the tags, I noticed that one out of three buttons were missing! I went back, but even though I had the tag in hand, they would not exchange it or take it back or refund me my money! Never again. I try go for the more sturdy buys and now I double check the buttons to make sure they're secured and not missing. The store usually has 2 women on duty. They tend to keep one at the register and one on the floor to organize the shelves and hangers. Oftentimes, I find myself in need of a sales associate in the fitting room area when a size is either too small or large, and oftentimes, I wind up changing back into my clothes to go switch the garments myself because the staff are no where near. Definitely try to visit the back area more when you have customers trying on outfits, or ask your superior to hire more people for peak fitting times. Also, the fitting rooms are freezing cold! Other than those cons, this is a great store for women between sizes, and better for women with larger busts. They have a lot of cute things, so even if you feel a bit on the larger side, you don't need to be jealous of others' fashions and wear. Happy shops!

Torrid clothing store in Levitown ( Note: Westbury location closing May 25, 2025) got 2 pants on…read moreclearance, another at regular price and 1 dress that had been in the widow display. Kaleena was very helpful helping me find items to try as well as at register. Clearance items are not returnable. Even trying on 2 dress sizes it was a hard decision which size was the best as both were close in size for the fit. So if you have time I suggest trying things on. Most things list as R for regular in size, distributed through out are very few Short- and some sizes start at 0, 1,2... or numbers as 36, 38 etc. It is nice to have sales people to help in the search.

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Torrid

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Hot Topic - accessories - Updated November 2026

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