This GameStop is quite large. My son was looking for Pokémon cards, but unfortunately they were completely sold out. The GameStop employee mentioned they haven't had a shipment from the distributor in a while. read more

Soooooo lol , this is definitely a gamers PARADISE. My son (8 years old) has been doing a FANTASTIC job in school, so I promised him before his winter break I will take him to GameStop. Upon arrival it was not crowded at all and a big store . The men who helped me were very courteous and explained things to me well, as I'm not a gamer lol. The store has a huge section of games, headsets, controllers amd even console holders for most gaming systems. My son picked out a headset , 2 games , a controller and a vbucks card for his Nintendo Switch. I spent in total after taxes a little over $180. I also got warranty on everything except the vbucks, that lasts 1 year. The warranty prices were GREAT the highest priced was the controller and that was $8. My son is currently in heaven lol and it was absolutely well deserved. This was a great shopping experience for my son and I . read more

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I had bought this mini nightmare before Christmas backpack set before and the box didn't even seem that touched as in it would be opened and when I opened it, thank god I did it in the car before I left the parking lot, the only thing in there was the mini backpack itself. The pen, notebook, keychain, and accessory were all missing. I went for a refund and at first they didn't want to give it to me because they were trying to say that I was the one that opened it and emptied it out, which is absurdly ridiculous. By the way, just for that tiny thing, it was a whole $13.45 dollars, just to get gipped anyways. Do not recommend. read more

Ok GameStop low pressure sales and quite empty inside. I called, they answered the phone (harder to find gamestops that do that then you would think) and held the game for me. In and out fairly quickly. read more

Employee was rude and mocked me multiple times for no reason. Hope that guy is fired for being rude because if he acts like that to all his customers then he shouldn't be working there. read more

Not bad the games are cool Gaming keyboard and mouse are sooooo good they have everything in the GameStop

No. Just no. That's all I have to say... they're madd rude. For no reason. I wanted to just say "no" but it made me put 85+ Characters. I spend literally thousands of dollars in game stop each year because we're a family of gamers and I shop at a few different ones, but this one I stopped in because I was going to shake shack and noticed it there. I was in there with my husband and my son for 5 seconds before the guy all but put us out because I had my face covered with my scarf instead of a "mask" which honestly my scarf is 10x thicker and probably the better option. It's not about the fact that he wanted me to wear a mask instead of my scarf around my face. it's the way he said it. He was so rude to me that my husband left and didn't want to spend money there AND we won't be back! read more

Would leave zero stars if I could. Changed warranty policy on us last minute for Xbox controller, told us they would replace with fully new, instead gave us refurbished. Changed the policy on warranty without telling anyone. Save your money go somewhere else. read more

Great location because of the amazing staff. This location is out of the way for me, but every so often I do find myself here for in store pickups. Every experience I had had been welcoming and a great experience talking with the employees about games, pops and movies. read more

I came here a few nights ago looking to buy some Wii games (don't judge me, it's still a working gaming system!) during their B2G1 promotion. On this night, Drew was managing the register, and he couldn't have been more helpful! He was incredibly patient with all of my questions, telling me about the latest promotions, pointing out what has had mediocre review/feedback, and helping me figure out how to get the most bang for my buck for both Wii and newer gaming systems. In fact, I had a question about a poster in their store that night, which frankly I figured he would forget about as soon as I left. Surprisingly, he was nice enough a few days later to give me a call back after he has his manager! It's so nice to know that customers are not forgotten here. If you have any questions about gaming systems, or even toys / figurines for gaming, anime, or pop culture, don't hesitate to ask them! read more

GameStop - Videos & Video Game Rental Near Me - New Hyde Park, New York

Staff there are generally very nice and knowledgeable but the manager refuses to hold copies of games for the people who preorder. What on earth is the point of preordering a game if they are just going to sell your copy? read more

One of the best GameStop stores I went to! Very clean and updated! Customer service that works. There is awesome. Always happy to assist you. The store is fully stocked with games collectibles and toys your kids or you won't be disappointed. Its always such a pleasure to shop there. They offer such a great savings and deals, and of course pro membership is the way! Much more savings and deals thanks to it! Is the membership that pays for itself! every gamer or collector would never be disappointed read more

Placed an online order for same day delivery. They deliver via Doordash!! HUGE MISTAKE. The store sent the wrong item. The store manager, Drew - could care less. According to him, the SKU matched. Even though clearly the item was not the item that was ordered. What a waste of time and money. Now have to go back to the store to return and deal with this rude store manager yet again!! read more

Long lines and cashiers seem to not care others have to wait. Just had an endless conversation with customer for over 10 minutes. No mannerism or professionalism at all. read more

Really well organized and the cashier working yesterday was very friendly. He greeted us as we walked in and continued to talk to us about what we were looking for. Kudos to this dude! Store wise, they have a decent selection of preowned and new games. Their prices are higher than what is available online for some games. It's the only reason I'm knocking one star off. Otherwise, great place to stop by and browse. read more

These guys are the most professional guys I've ever met in a GameStop. I've been to a couple that have been nightmares, bunch of low lives behind the counter. These guys are great. Always a pleasure going there. Easy to get games, never traded any in, I may do that eventually. read more

Great place for games and funko pops. Staff have a very high knowledge in video games and will answer any questions you may have!

Well informed staff that really know how to sell (along with them knowing most of the products they do sell), very organized with lots of walk in space, Great place to just walk in. read more

Most unprofessional, judgmental and offensive staff I have ever seen in a retail store. Will never come back.

Well i must say that i was very happy walking out of this place. I received great customer service and was happy with the interest they showed in helping me save money!! Who doesnt like to save money? Alex and Vishal are really awesome and i am happy i walked in that day. I was looking for some accessories for my WII and Vishal went out of his way to find all the equipment i needed to play my game. I saved a lot money and i will be returning! Thanks guys!! read more

You know the store is going to be paaaaacked when they are having their famous buy two get one sales! We were prepared for that before we shopped. This location was the only one to have all of the games in stock that we wanted to purchase. We called ahead and the sales associate was nice enough to put them to the side for us. When we arrived we had my son wait on line to ensure the games were indeed waiting at the register for us as we browsed around the store. The PS4 section is limited as with many gamestop stores and the Xbox section takes up at least three times the size of the PS4 section. As a result of the sale the selection was than much more scarce. There were lots of duplicates of the same games on the shelf. We got the games we wanted and grabbed an additional one from the shelf. The guy at the register rang us up. We got the buy 2 get one deal and also an additional discount by using our powerup rewards since they were pre-owned games we got a few more dollars off the total price plus the reward points to redeem later. There was one issue. The cashier was hesitant to give us the cases. He told us they didn't have cases which was odd because we handed one of them to him when we made the purchase. I guess it slipped his mind and he put that game in the case and into our bag. We then inquired as to why the other games did not have cases. Another cashier overheard him and told him he had to go look for them on the shelf. Our cashier told him these don't have cases because they are DS games. Um NOOO we bought all PS4 games what is this guy even talking about right now? Clearly he is NOT a gamer! We corrected him and he then went to the shelf to try to find the cases, of course to no avail. As PS4 is a fairly new system I find it really hard to believe that they are missing cases for these and I think they had them and just didn't want to give them up perhaps so they can use them on their displays. Not certain but that's just my assumption. We finally convinced them to at least give us some spare blank cases instead of the standard paper sleeves so that the discs would not be damaged in transit as we had several more stops on our shopping trip. They obliged. Me personally, I am a stickler for this kind of stuff. I would want to have the cases or wait and buy them somewhere else but apparently my son and husband REALLY wanted these games and the sale was going to be over in the next few days. In short we got what we came for and a decent deal too but are still somewhat unsatisfied. read more

I went there and they ripped me off I would not give them a penny also I bought my son a ps4 and it over heated and GameStop won't take it back read more

Store leader contacted me and told me the guy was just a keyholder. Ok that still didn't help with the fact I wasted time and money going elsewhere. In the end I was not satisfied. read more

First time in the store shopping for my nephews. Alex was working and he was so knowledgeable and friendly. I noticed even to customers that were calling in he was super nice. Refreshing to see people who actually care and enjoy their job! read more

Not a bad place. Get what i need, get assisted by employees, nice staff, out the door.

Not a bad place sell good games that work in the 13 years ive been going there ive only encounterd 1 used game that did not work but it is a little pricy and they need to resupply more often but other than that its good read more