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DSW Designer Shoe Warehouse

3.8 (15 reviews)
ModerateShoe Stores
Closed 10:00 am - 7:00 pm
Updated 1 week ago

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5 years ago

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7 years ago

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10 years ago

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11 years ago

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8 years ago

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9 years ago

Never experienced such terrible customer service from a store manager. Never going to shop there again.

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Eneslow Shoes & Orthotics

Eneslow Shoes & Orthotics

3.6(24 reviews)
2.9 miDouglaston
$$$
Family-owned & operated
Certified professionals

Today I went with my son and niece to Eneslow Shoes & Orthotics to look for rocker shoes for…read moremyself, and it was such a wonderful experience. We had first stopped at another orthotics shoe store that didn't carry any rockers. My son then remembered Eneslow, where my niece had previously purchased her shoes and was extremely happy with them. She actually wore her new pair when we went back, which says it all! When we arrived, we were fortunate to meet Raul again. He had helped my niece before, and once again he was so patient, helpful, and friendly. He really knows his products and immediately understood the type of rocker shoe I was looking for. He took his time with us, answered all our questions, and made sure I felt comfortable with the choices. Raul was just as attentive and helpful with my niece as well, which we truly appreciated. To make the day even more special, my son surprised me by buying two pairs for Valentine's Day. It was truly such a thoughtful Valentine's surprise and very much needed! I absolutely love my shoes. Thank you son. My niece brought herself new shoes as well. Thank you to Raul and everyone at Eneslow for the excellent service and care. I highly recommend them to anyone looking for quality shoes and outstanding customer service.

Staff very helpful and products diverse! I appreciated their time and care to suit my needs. They…read moreeven searched something online for me that they thought useful, but they themselves didn't carry. Old-fashioned concern for the customer beyond the profit-is-all mind-set. I did buy 3 pair of shoes (one that worked in bad weather, one fancy and one everyday summer. All worked for my specific needs of Achilles tendinitis. And, all were stylish choices not found at mainstream shoe stores. A big thank you!

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Eneslow Shoes & Orthotics
Eneslow Shoes & Orthotics - Knicks Legend Clyde Frazier visits Eneslow 2nd Ave for Orthotics...still as sharp as ever!

Knicks Legend Clyde Frazier visits Eneslow 2nd Ave for Orthotics...still as sharp as ever!

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Madewell

Madewell

4.0(4 reviews)
1.1 mi

I'm not the "name brand" chick. I love a good leather product with some level of sustainability…read morebuilt in. Madewell allows me to purchase products that are going to last that I can take into all areas of my life. For years now, I have purchased bags for work, everyday errands and all my boots and shoes from Madewell. Classics I currently own include: Zip top transporter tote, court sneakers that are the best leather weekend sneakers (so chic) , the Sydney crossbody, leather card case/ passport case: pouch, the Julien lug sole boot in suede. You name it, if it's leather this is where I got it. My local Madewell, the Roosevelt Field location is currently under renovation with no notice so I had to call Manhasset to see if this location had the shoe I was looking for. Over the phone, the associate was patient, attentive and took the time to really assist me. I went in, needed help with an additional shoe that I was trying to exchange. The shoe had a manufacture defect and one shoe was smaller than the other. The associate picked up on it right away and found me another in the same size and brought me another that fit like a glove. Overall, I was in and out the store in about 30 mins. From sales floor to the register the transaction was smooth and respectful. Can def see myself making this store my default.

Everyone in this Madewell is absolutely lovely! So willing to help and so kind, and it feels…read moregenuine and not just a sales pitch. And, of course, I love Madewell clothing. It is great that they offer a student discount and teacher discount.

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Marshalls

Marshalls

2.3(30 reviews)
0.0 mi
$$

When I attempted to return an item with my emailed receipt, Trudy refused to scan the item or…read morereview the receipt. Instead, she dismissed me, sucked her teeth, walked away without a word, and falsely told the Assistant Manager the dress was not in your system--even though I had proof of purchase. Because I found her behavior suspicious, I recorded part of the encounter on audio, which supports my account in addition to your in-store camera footage. This evidence clearly shows Trudy failed to follow procedure and misrepresented the situation to her manager. When confronted, Trudy displayed open hostility. After I told her she was being racist, she abandoned the register and walked off the job mid-transaction. The Assistant Manager later said they would make an "exception" to process the return, which was insulting since I had a valid receipt. The store manager's nonchalant response further demonstrated a lack of seriousness in handling this discrimination.

I finally found the time to return to Marshalls, and as soon as I walked in, the atmosphere was…read moretotally different from earlier in the year. The clothing displayed in the women's section was unappealing, with the entire section being disorganized. I was specifically looking for spring/summer colors since the weather has been getting warmer, but the clothing was very dark. These issues were only found on the first floor, hence me giving this review two stars, the second floor was very organized and I was able to find my necessities easily. Hopefully this review can lead to positive changes as I truly loved shopping here.

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Lululemon Athletica - New store after renovation! This lululemon has APL

Lululemon Athletica

2.7(33 reviews)
1.1 mi
$$$

Someone please yell at me to go workout…read more.. One of the better lululemons in new york. And I been to every lulu lemon in new york aready so that says alot. People were extreamly friendly and helpful. I felt like the whole store was catering to me. Especially since I ask a question and they two people went out of there way to help me find it or hold my stuff. It was like I'm haveing a personal shopping exprence. But then again there wasn't many customers to Begin with. The prices are on the high side for active wear clothing. Almost all lululemon clothing are meant for sport like activities. they are an amazing material that is good for when you sweat and when you're really active. Found a few things that looked amaze. But only got one item a green Shepherd pull over. Sooo comfy,soft and warm. Perfect for the fall/winter. I can't wait until the weather cools down to rock the cutest pullover ! Loves it!

Customer service was unpleasant. Refused to give discount…read morein which they promote for first responders and teachers. Manager doesn't even look at you when other employee trying to ask questions. She rolled her eyes so hard. They are the only lulu store that think they are better then everyone and if you don't walk in there looking lol your worth millions they don't treat you with respect. Disgusted how people are treated here. Will never go back. Honestly 1 star might be too much to give them.

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Lululemon Athletica
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Peloton

Peloton

3.8(4 reviews)
1.1 mi

I came here yesterday to try out the Peloton bike for the first time to see what the hype is all…read moreabout and Brian helped me out. He was very knowledgeable and helpful. I love running and always had a treadmill at home but wanted to add something different into my cardio workout. Having never taken a spin class in my life, I was hesitant but intrigued. I was able to test out a live and on-demand class as well as one of the scenic ride and the basic, just ride (without a subscription). Imo, having a Peloton without the subscription defeats the whole purpose. You can still use the bike as a regular stationary bike and track your cadence or total output but you won't have any access to all the classes, which I know I will utilize. So I made the decision to invest in one and went back today (1/28) to put in the order, Brian wasn't in yet but Erin, the assistant manager helped me out instead. She was absolutely amazing and taught me so many things about the Peloton & more! I think if she had helped me out yesterday, I would've said yes to the bike in a heartbeat. Not kidding. While I was there, I was also able to try on their cycling shoes and even got to cycle with them on. They run tts, a little stiff and must be worn with socks. The other option would be the toe cages that attaches to the pedals where you can wear your own non-cycling shoes. Definitely take advantage of their referral program if you know someone with a Peloton. It allows existing members to share their unique code with new members so that both parties receive $100 off Peloton products. It takes 1 week for delivery and you could pick the time frame that is convenient for you. Can't wait to get my first bike ever next week!

Motivated by the home gym craze, I selected the 45 minute-away Peloton shop in Manhasset as my…read moreSunday drive destination. According to the research I have done about the company on social media, Peloton is a cycling and treadmill community with live instructors that are streamed from an app; and that limited use of the app is available to non Peloton users. Sales associate Bryant kindly provided me with a consultation even though I did not pre-schedule an appointment. He stated that CLASSES ARE NOT HELD HERE; and that it is only a showroom, where bikes and treadmills are sold. However, prospective buyers are also permitted to try out the equipment on site by taking a "demo class". Studio locations, where live classes are held, are listed on the official Peloton website: onepeloton.com. Bryant also emphasized that Peloton sells both bikes and treadmills and that in February 2021, the base Tread will be up for sale. The Tread Plus is already up for sale and costs over $4,000, but it is on a MULTI-WEEK BACKORDER like both bikes. Bryant differentiated the Bike Plus from the base one. Plus has a monitor that swivels. The base Bike does not. Neither the base Tread nor the Tread Plus' monitor has a swivel screen. I was undecided about whether I want a bike or a treadmill, so Bryant wisely suggested that I peruse the company website. After I left the showroom, I called the phone number on the website and within a few minutes got Cole, a sales associate. Cole favored The Tread Plus because users feel like they are "running on a grass football field". He also recommended the Bike Plus for its comfort and swivel screen. I responded that my butt is too wide for the bike's narrow saddle. To prevent the popular "PELOTON SADDLE SORENESS" that consumers complain about in social media, I need a square bike seat with plenty of cushioning. Cole politely informed me that some buyers have switched the saddle for a more comfortable one from a third party, or they wear a pair of padded shorts while biking. Then Cole professionally presented several purchase options including a family one. Each option includes delivery; on-site assembly and instructions; a one-year limited warranty; and a five-year motor and frame warranty. Financing is available for 0% APR. Cycling shoes with cleats is a bike essential. Bluetooth or headphones are required for bike and treadmill classes. Weights are optional, but athletes need them for boot camp classes. All buyers must pay for a $39/mo app that is connected to the equipment. Otherwise, they cannot access the Leaderboard that compares their efforts to other cyclists or treadmill users; the thousands of classes; or the saving of work out records. Cole made it clear that there is NO PAUSE BUTTON DURING LIVE CLASSES on the treadmill or bike. So if anyone needs to get up and go to the toilet or get a glass of water, he or she will not be able to "pick up where they left off". Fortunately, the "on-demand" classes do feature a pause button, Cole exclaimed. There are also Facebook and Instagram pages, where current and prospective Peloton subscribers can interact. Sadly, Facebook, Instagram, Netflix, YouTube, Twitter and other SOCIAL MEDIA APPS CANNOT BE DOWNLOADED onto the Peloton tablet. CAVEAT EMPTOR: Be sure to visit the Consumer Affairs and Better Business Bureau websites. There are hundreds of complaints about Peloton for defective equipment, delayed deliveries and poor customer service from Customer Support. My web research revealed that Consumer Reports, bicycling.com and runnersworld.com are excellent resources for indoor bike, treadmill and fitness community recommendations. Based on the HiGH NUMBER OF CONSUMER COMPLAINTS, I have decided not to purchase anything from Peloton, not even a tumbler to drink water. Until I do more research about fitness communities, for now I am sticking with my $25/mo fitness membership with Tivity Health Fitness Your Way. I subscribed to it after clicking on the "gym discounts" hyperlink on the website of my health insurer, Blue Cross Blue Shield. I have access to 24 hours of live classes on the Tivity website that I do not need to spend thousands of dollars on a bike or treadmill for. I also am a member of five health clubs including Unique Fitness and the YMCA, which are all part of the Tivity network. As someone who recovered a few years ago from plantar fasciitis and Achilles tendonitis, I prefer using the lower impact recumbent seated elliptical bikes, which Peloton does not sell. I am surprised about that because that equipment is in all health clubs that I am a member of, and Peloton has been around for over ten years. In conclusion, I am giving the Peloton showroom in Manhasset 5 stars for their outstanding customer service. However, based on my due diligence about the company itself, Peloton deserves a mere 2 stars. That is a average of 3.5 stars, which I am generously rounding off to 4.

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Peloton - 2/4-Peloton bike delivery!

2/4-Peloton bike delivery!

Peloton
Peloton - Store Front

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Store Front

DSW Designer Shoe Warehouse - shoes - Updated May 2026

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