Stopped by this place for the first time last year. It was referred to me with a very high…read morerecommendation, so the woman I was seeing at the time and I went in (she had been there several times before). For work I had been forced to wear khaki's as part of the my job attire and I had continued to wear them out of habit for a couple years afterwards. I literally owned one pair of jeans I had purchased at Walmart and decided to see what The Buckle had to offer. The irony of a guy named Jake wearing khakis for years was not lost on me (or any of my customers, apparently). My date and I were immediately greeted as we entered the store. We walked up to the front counter to talk to the woman standing there and one of the guys on the floor walked over to listen to why we were there. It wasn't that busy, so we got the attention of both. We explained that I was in dire need of some jeans and the guy on the floor was quick to offer me some suggestions. They have a neat jeans breakdown near the front counter that explains the differences in the cuts on the jeans (I noticed it the 2nd time I was in there). Instead, the guy grabbed a few choices and ushered me into the changing room. Now, I've got to say something about these jeans. One of them is branded as Jake jeans. That sounds perfect for me, right? Well, those are cut very narrow in the groin area. My junk wouldn't fit into these jeans! I dunno who this "Jake" guy is that these are modeled after, but he is giving Jakes everywhere a bad name and starting rumors that we all have small junk! Okay, side rant over. I ended up finding a style of jeans that both my date and the guy helping agreed looked good on me (I'm a terrible judge of that). I've gotten so many compliments on how my butt looks in these jeans it is almost comical. Every woman I meet seems to love them! That being the case, I went in a while later and spoke to a different woman at the front counter who was kind enough to show me their website so I could choose some different colors of the same kind of jeans. These aren't terribly cheap. Coming from someone who only ever had a pair of Walmart jeans, these were far more expensive (around $80). Still, I can't put a price on how well received these look on me. The guy helping us was spot on! I don't walk by the part of VRC very often, but if he is working again, I will definitely stop in to see what else he can do to help out my wardrobe. Oh, and later on, the wonderful woman I was dating ordered me some of their clothes. We stopped seeing each other before I even got them. I spoke to their customer service and they charged a $5 fee, but agreed to take them back AND send me the return label to do so (so the $5 was a partial freight payment, but these would have Buckle twice that to send back). Great customer service all around from the store to their website ordering customer service. I will be back!

The manager at this store needs to be fired for how she treats here fellow employees.. I would give…read moremore stars, but the manager takes away 4 of them. Besides the manager, everything else is good....

I am an 82 year old female looking for an air fryer. I asked Sharon at the checkout where I might…read morefind airfryers. She said they were upstairs. Upstairs I saw Jack and asked if he knew about air fryers. He said yes. I showed him which one I wanted but there was no price. He scanned it and told me the price but said there would be coupons at checkout. Jack carried it down for me where Sharon took off coupons so I saved $45.00!!! Jack then carried it out to my car. I'd call all of that excellent customer service!! 5 stars!

I have always enjoyed Kohl's.They have a nice selection of clothes, home goods, and shoes. This…read morelocation is at Gateway Mall in Springfield. My favorite section of this store is the clearance section, as they are always 50-80% off the retail price. So I've found $40 items for like $5. I've bought a bunch of shirts and sweaters on clearance here. The home section is good too. I've bought some cool kitchen stuff in here, candles, holiday decorations, and more. I'm typically not a huge fan of the shoe section. Just because I never find anything I can't live without there. My husband loves to check out their section of Oregon Duck gear. The store is always clean. That's never a problem. The racks could be spaced apart a little farther, as it seems claustrophobic at times. That's honestly my biggest complaint. Employees are a bit scarce as well. I never see any unless they are at the cash registers. So if you need something, good luck finding someone. They keep the metal pole things to get stuff off high racks stashed around the store, and you're never too far from one. So you just have to look for them. I know this, so I never have a problem with it. But if you're not familiar with where they are, finding someone to help you reach something can be frustrating and annoying. Being short, this is always a problem for me. The cashiers are so-so. They push the credit card thing really hard. I would presume it has something to do with how their performance is evaluated or something big, so they are required to push it. Sometimes they can be downright rude and hostile if you don't want their card. They ask, I give an excuse, they argue. Pull another excuse, another argument, followed by them trying to convince you, bla bla bla. Finally by the time you are agitated enough to snap at them, they back off. But they will harass you until you get pissed enough to yell at them over it. This is the worst part of the experience, and what keeps it at 3 stars. The store and the sales are worth 4 stars, but the cashiers who push the credit cards is what keeps it at 3 stars. I really wish they weren't required to be so pushy about it, and make it a pleasant experience. Unfortunately, it's not. If I could do self checkout, it would totally make 4 stars. Lol. I will definitely keep returning to this store to buy home decorations, clearance items, Duck gear for my husband, and much more.

I had to make an unanticipated stop here to find something a little dressier yet but casual for the…read moreinformal celebration of life we are going to hold for my mother. There was an employee who greeted me just as I entered and let me know they had some new things in and to let them know if I had any questions. I found a couple of things and the employee helped me with a dressing room. I didn't like one of the items I'd taken in and once the employee was done checking out another customer she looked round and found me a couple other options, which was really helpful and appreciated.

MY store!! Ok, so the selection is good but it's a small store, so limited, but very good. And…read morethey tell you about the website and how the app is good and when you buy something they help you with discounts and stuff. Ok that's the financial part. And it rocks. Because you need that when you want all this stuff, which you will, because it's all so cute and you feel sexy. Here's the part that seals the deal: These ladies care. They are friendly and bubbly and nice. They give you actual advice ("Does this make my butt look weird?" "Well, yes, let's try this other thing." OK that is what I WANT.) I am lousy with names. So I'm going with appearances.... Beautiful white girl with black hair and purple/green color in it, you are awesome. Your name starts with a K and I am so sorry that I didn't write it down. You are da bomb. You helped me and gave me advice and brought me something and then actually told me what looked better and I bought that because you were spot on. Beautiful black girl with blonde dreads and a big smile who loves Harry Potter, you are da bomb because you helped with discounts and we talked and laughed and you just made me smile and feel beautiful too. You complimented me on my outfit that I came in wearing and believe me, you made my day with that compliment. I think you rock. Ok no one think that was racist. I just had to try to identify people because I didn't write down names. Both of these ladies are gorgeous and professional and know styles and are willing to tell you what looks good and to steer you to the right direction *without trying to upsell you* for more money. That is why I come back. I hope a manager is reading this and I hope someone tells these two precious ladies how important they were to this girl today who came in trying to find something stylish for a trip to Scotland. I love y'all and will be back!!!!

I was there when you opened this morning as was a gentleman. He was buying something for his wife…read more The sales associate helped him. The other associate was on the phone at first. I wandered through the entire store-found a top and a pair of jeans I wanted to try on. Still- no recognition I was even alive. I put the items back and left. Your service was none existent this morning for a 75 year old lady.

THANK YOU to Chico's (Oakway Mall, Eugene, Oregon) & Debbie (manager & organizer) who dressed 11…read morewomen in beautiful stylish clothing for a Ladies Fashion Extravaganza at Waterford Grand. Our resident models looked absolutely stunning and just danced down the runway. It was amazing and fun... what an absolutely personalized activity that was empowering and made people feel good, improved their self-esteem - YOU ALL knocked it out of the park. The clothes could not have been more beautiful!!! We had so much FUN. I can't remember such a wonderful Mother's Day activity, that I have had the pleasure to be involved with. THANK YOU, and please extend our heartfelt appreciation for the special attention when picking out our beautiful outfits, to helping dress and accessorize us, to presenting us with a wonderful afternoon event! Tracey Poupa, ADC Activity Director Waterford Grand

It's not nearly as large as the flagship on campus, of course, but it has the gear that most folks…read moreare looking for (including a couple of they current collections, the Grateful Ducks and Classic Ducks items). I went in hoping to exchange a sweater I bought at the campus store for a different color. The employee checked inventory at the various locations for me and it was out in the color I wanted, unfortunately, but I appreciated the help.

I came in here with my husband yesterday. No visit to the mall is complete without a visit to the…read moreDuck Store. Store is always clean, well-stocked, and organized. I never walk out without buying something. There really is something for everyone. Employees are friendly, without being obnoxious. They say hi, let me shop until I need something. When I ask questions, they are happy to help and do it with a smile. I'm always happy with the customer service here. The selection and value is definitely there. I'm a big Nike fan, especially when it comes to Duck gear, and the selection os always good. It is often an expensive place to shop, but also buying Nike products means they'll last, so the value really is there. One thing I have noticed is that the selection in this store is better for women, where the campus store is better for men's selection. Which is fine. I always know which store to go to, depending on my needs at the time. Would I return? Every single time I go to the mall! I've always liked this store and never had a complaint. Review 8 of 2025.

I was excited to find a Talbots in Eugene. I just came from a Talbots in Minnesota and had to do a…read morereturn. Store staff were amazing. Sheryl helped me start the return and Sandy helped finish it. Appreciated that they were women of my generation who knew the clothing, understood the importance of fit, and could make suggestions about styles based on what was in the store. They also gave the all important head's up that this week had started a 50% discount off sale prices. Which of course changes everything. Suddenly a quick trip turned into a bit of a browse. And as with all good treasure hunts: found a beautiful one of a kind feeling piece, as well as an important basic to expand the winter wardrobe... except, because they were also carrying "petites" everything also fit perfectly -- like actually fit my natural frame, no alterations needed. The sleeves were the right length on the jacket. The waist hit the right place. It was an instant "yes!" And the denim skirt was a little stretchy with a little Give and it looked tailored and smart enough to wear for casual work. All on 50% sale. Helpfully there was lots of free lot parking, and the kind of vibe outside, in the shopping center courtyard -- which included tables and chairs -- for comfortable waiting. The holiday decorations were up and it was a really festive vibe. A great place for women of a certain age to find items that actually fit non-model bodies comfortably, styles that are timeless, the price was unbeatable, and the service was attentive and thoughtful.

I have only lived in Eugene a couple of years. The Talbots in Eugene is larger than where I came…read morefrom but that is all I can say good for it. When I come in I have never been greeted. I always was in my prior town. I used to get the catalog I want it all! The last two catalogs have not had a single thing I want. The colors are becoming like Chicos - too loud. I received a check from them for $25 so I went in to the store yesterday. The sales racks were completely empty. The clerk said they send the summer things back. I thought I would use it for socks after that but there was a sign that was not allowed! I walked out, crumpled my check & tossed it in the trash! I guess J Jill is now my favorite store. Their catalog had lots of good items!

Jamie and her staff are amazing to work with. If they do not have it in the store, they can order…read moreit in. I have completed both bathrooms and guest rooms, using towels and blankets that they helped me obtain. So easy.

Cute little store on the main strip. The employee was very helpful and was very informative about…read morethe town. The selection was on point. They had a little bit of everything and the value was great. Definitely recommend!

This has to be one of the smallest of small stores, this Journeys is quite honestly a broom closet…read morethat some cheap executive thought would be a great idea to "maximize" space usage in this mall. Because of this, you have a truly limited selection in this location. Add to that Zumiez is literally across the aisle and has more than enough space to accommodate three shoppers without needing the Astra glide to move around. Lastly and most importantly, a weird if not snobbish vibe just seems to permeate this place. I have been to many other locations and have purchased in many of them, and honestly I wish I could in this one as well due to its convenience. But with the knocks against it already and to top it off with the weird vibe, I am just truly disappointed in their effort here. Too bad really!

One of the things I love about this store is they carry baby shoes as well as adult shoes. There is…read morenothing cuter than buying a pair of shoes for yourself, and a matching mini pair for a special child in your life! This store has a very cool selection of shoes that are unique and trendy. I love that they have a great selection of DC shoes. The store itself is insanely tiny, and can feel cramped if there are more than 5 people inside. But they have totally glass windows around it, so you can actually browse easily from the outside, if there are too many people inside. It works out quite well. The store is very clean and neat. From the outside, the store seems to have a "snobbish" vibe to it, but once you go in and see for yourself, the employees are really sweet and helpful. I am always surprised by this, but I've never had a bad experience here. The employees (there's usually only one in the store at a time) have been nothing but helpful, finding me the sizes I need, and giving me information if I need it, making sure to tell me about sales, and much more. If they don't have the right size in stock, they are more than happy to order it, and always answer questions. It is a store I have been shopping at for years and enjoy it. Like I said, I've never had a bad experience in here, and I will definitely keep returning to the store for shoes. Even my husband has pointed out some cute shoes for me as we walk by, and we've ended up stopping in and picking them up.