Forget the late appointments, they were rude asf! And they didn't even care to do their job right. They just care about the money and bye. I would not support this business right now. And I do not know how they are even open with all the people they have at once.
For the full story, we ate tacos next door, did our laundry, and while we were waiting my daughter said, mom can we get manicures. I said ok, go ask how much it will be for us and if they have time for us. She came back with the pricing and said they can take us in 15 minutes. While my daughter was asking, the lady's were telling her how cute she was and my daughter liked one of the lady's nails which were sunflowers. So my daughter told me, "mom, can I get sunflowers like her." I said, "sure." So my daughter was so happy. We were having a good day-- we washed the car earlier, ate tacos right next door, doing our laundry, and now getting our nails. Well, my daughter went first and I was waiting. Then, We got asked to surrender our chair in the middle of a manicure because someone had an appointment. That is not right. The was the first thing. Then they did my daughter's manicure wrong. They charged me $32 for my daughter's gel manicure and they did her flowers wrong. My daughter showed me and said she was upset because they didn't do it like the girls (the one sitting there before and hyping her up to get them like her). The funny thing is, that manicurist was the same one. Her name is Kelly. Kelly was the one that was doing that other girls sunflower nails. My daughter said, "Mom, AND she took the money and didn't ask if that's how I wanted them." Broke my heart. How can she be so mean. So, of course I went to go advocate. Kellys excuse was that my daughters nails were smaller than the lady's..... ok, Um, how can Kelly say that, when she is literally the one that told my daughter she can do it for her then play her stupid. Her justification was that She offered to give me back $5 or remove the flowers. My daughter was so sad. Almost willing to keep those wrong flowers. My daughter said, "but that's why I wanted to get a manicure." So then I told Kelly if she can't do it like she said she was, then return us the money. Kelly then said I could stand there and argue all I want, but she wasn't going to give us the money back. I turned to look at my daughter and told her, " I'm happy if your happy." Cuz I swear this lady was getting me mad. She said, "Mom, I'm not happy." So I told her ok, tell her how you feel baby and see if she will do it before I get more mad at this lady and tell her some things! She went to kelly and told her if she could please fix it and Kelly said (after several brainwashes trying to convince her not to) that she will try. Finally, When they were done, I asked my daughter if she was happy. She said, "sure." I said ok, give her this tip and tell her thank you for fixing it and I'm going to go wait in the car. My daughter came back and said, "She said she didn't need it."
So, long story short. She was rude. It was not just a miscommunication.... on any part. She also appointed too many people at the same time and did not meet the standards of the lady's that were there at that time. I was happy to find a nail salon open, assuming as everyone else there, but in this case, they should not even be open if they cannot do their job right and are appointing everyone at once. read more