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    Services - Horizon Services

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    Recommended Reviews - Horizon Services

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    6 years ago

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    Steve T.

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    7 years ago

    I have always received wonderful service with horizon. Their employees are on time, Knowledgeable and friendly.

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    Steve T.

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    5 years ago

    I will NEVER use Horizon again. They have charged me $500 for a part that costs $85 on amazon.

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    6 years ago

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    10 years ago

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    7 years ago

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    7 years ago

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    10 years ago

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    11 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    10 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    9 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    4 years ago

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    9 years ago

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    6 years ago

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    8 years ago

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    7 years ago

    Technician arrived on time, preformed the service required even under the rain. We are very satisfied.

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    9 years ago

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    8 years ago

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    7 years ago

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    10 years ago

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    Page 4 of 6

    Ask the Community - Horizon Services

    Review Highlights - Horizon Services

    After jumping through hoops to reschedule my cancelled Service Visit, Horizon Technician, Christian Misar, arrived as expected within the appointed time window!

    Mentioned in 4 reviews

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    Arctic Coolers

    Arctic Coolers

    (2 reviews)

    An employee of this company told me of the owner's death about six weeks ago and that "next steps"…read more(my words) are being taken. However, those next steps, at the time of the call, were uncertain. The website(s) is/are listed as "Suspended" as of the writing of this review. Up until this sad incident, customer service has been both friendly and responsive. Now, the phones and e-mails both go unanswered. My suspicion is that the company is no longer in business.

    I received an email from Andrew Pearl of Artic Coolers telling that he wants my business. But…read moreAndrew used the Better Business Bureau to send his solicitation. I called and asked to speak with Andrew, but a unpleasant and apparantly unhappy receptionist said Andrew does not have an extension and why should he, he is the president. Very insulting to say that the persdon who runs the compnay does not have an office phone. So I asked for Andrew's cell number, after all he did send me an email using the form on the BBB website for my company. This lovely "lady" declinded to provide the cell number and asked if I was calling about Arstic Coolers or their marketing. I asked if I could speak with someone in marketing... To which I wass told that "family" does the marketing for Andrew Pearl, the "president" but would take my name and number. How ironic! The lady even complained that she was very busy. I can assume since we're in the midst of a pandemic and offices are mostly closed or not used as often (if at all) and this company is a B2B, not a B2C... That it must be that this lady now has to do the work of other staff that was let go to reduce their payroll. I ended the conversaion with my name and number and told her to be fruitful and multiple, but not in those words. I warn anyone that doing busienss with a broken moral compass will not end well for the customer, since they have little or no regard for customer service.

    Horizon Services - hvac - Updated May 2026

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