I received an email from Andrew Pearl of Artic Coolers telling that he wants my business. But Andrew used the Better Business Bureau to send his solicitation. I called and asked to speak with Andrew, but a unpleasant and apparantly unhappy receptionist said Andrew does not have an extension and why should he, he is the president. Very insulting to say that the persdon who runs the compnay does not have an office phone. So I asked for Andrew's cell number, after all he did send me an email using the form on the BBB website for my company. This lovely "lady" declinded to provide the cell number and asked if I was calling about Arstic Coolers or their marketing. I asked if I could speak with someone in marketing... To which I wass told that "family" does the marketing for Andrew Pearl, the "president" but would take my name and number. How ironic! The lady even complained that she was very busy. I can assume since we're in the midst of a pandemic and offices are mostly closed or not used as often (if at all) and this company is a B2B, not a B2C... That it must be that this lady now has to do the work of other staff that was let go to reduce their payroll. I ended the conversaion with my name and number and told her to be fruitful and multiple, but not in those words. I warn anyone that doing busienss with a broken moral compass will not end well for the customer, since they have little or no regard for customer service. read more