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    Received a through estimate, fast appointment setup for right away and was extremely professional.

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    Page 1 of 6

    Ask the Community - Horizon Services

    Review Highlights - Horizon Services

    After jumping through hoops to reschedule my cancelled Service Visit, Horizon Technician, Christian Misar, arrived as expected within the appointed time window!

    Mentioned in 4 reviews

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    Jonathan's Plumbing Heating & Air

    Jonathan's Plumbing Heating & Air

    (8 reviews)

    The guys were great!! Assessed the area and completed the work in no time! They put down a runner…read moreon the carpet to keep the work area clean. They arrived when they said they would and quick, they had the new hot water heater done in just over an hour. Thanks for such a great job! Highly recommend Joe and Tyler!

    Yes, this is a long review, but for good reason. Please take the time to read it, if you are…read morelooking for an excellent HVAC company. Before I start, please know it's rare for me to write a review for a company, but every once in a great while, I come across a company who truly deserves a positive review. Jonathan's Heating & Air Conditioning Company is one of those rare companies that truly deserves a great review. On May 1, 2024, I had a company (not Jonathan's, as I hadn't heard of them yet), install a brand new HVAC unit in my home. In mid-June of this year, 2025, my just over 1 year old HVAC unit was only putting out "fan air", not "air conditioned" air. (Of course, the warranty expired exactly 1 year after installation). I put in a claim with my home warranty company. After several days of them not being able to find a company to come to my home to repair the unit, they finally gave me the option to find my own licensed technician to come out and diagnose the problem. I called the original installer, figuring he could easily diagnose and repair the problem, but he said he was booked out for the next 5 weeks!! So, I called many large and small companies that advertised that they can install and/or repair HVAC units. The earliest any of them could come out was about 10 days. Not only that, but most of them said they would not help me answer the questions required by the home warranty company about the HVAC unit's issues, so that I could (hopefully) be approved for the repairs & get reimbursed later. After many, many calls, I came across Jonathan's Heating & Air Conditioning Company. Not only were they the least expensive price I was quoted by any of the other companies I called, to come out & diagnose the problem, but they were willing to help me submit the needed answers to the questions required by my home warranty company, so we could proceed with the repairs once the problem was identified. When I spoke with Alix, in the office, she heard the desperation in my voice. She said they would send out one of their techs the very same day!! Their tech, Joe, did indeed come to my home that same day as promised. He diagnosed the problem. He took pictures and a video & he sat with me while I answered all of the home warranty company's questions and submitted the pictures, (they do not accept videos), on their portal. The home warranty company called Joe, while he was still at my house & said they wanted more pictures. Joe took more pictures and I submitted them. His patience level was nothing short of exceptional while we waited for the warranty company's decision. They did not make a decision that day. In fact, the home warranty company took days to make a decision. Alix, in the office, was kind and compassionate. She knew my cat & I were suffering on the 100 degree days we were having in NJ. Joe, their technician, was just as kind and compassionate as Alix. During the waiting period (because of the home warranty company's delay in reaching a decision), Alix and Joe continued to have good communication with me to see if there was anything else needed by the warranty company. On two occasions, I spoke to the owner, Jonathan. He explained in more detail, but in layman's terms that I could understand, exactly what the problem was for my own knowledge and in case the warranty company asked me any additional questions. The whole experience with Jonathan's Heating & Air Conditioning was exceptional. The pricing, the quality of workmanship, the communication, the willingness to answer questions I had & the willingness to help me answer the home warranty's questions, etc., by far exceeded my expectations. I would, without reservation, recommend them to my family and friends (and anyone else reading this review), should any of you have any HVAC issues.

    Ellis Albert

    Ellis Albert

    (16 reviews)

    I have used Albert Ellis three times this year for work on my 116 year old house in Moorestown…read more Each time, they responded as scheduled, performed the work quickly, and cleaned the work area thoroughly before leaving. They are a rarity among tradespeople these days, both in their reliability and in the quality of their work. Their charges are not unreasonable, and are never a surprise. They bill time by the hour, and always work quickly. This year, we hired Ellis to replace the drain in our 80 - 90 year old basement utility sink, which they did to a high standard. For the first time, we now actually have a clean-out in the line, which is very important. Also, we had them replace our 20 year old hot water heater, which, while still working, was doing so on "borrowed time." The new unit was quickly installed even though I had them switch the gas exhaust from an old, oversized chimney to a direct through-the-wall exhaust. They acquired the permit from the Township, and the inspector told me that the job was perfect in terms of code compliance. We are fortunate to have had Albert Ellis here in Moorestown for more than a century, and even more fortunate that the current generation continues to pride itself on its competence, integrity, and professionalism.

    I needed to have a failed incoming supply line pipe recovered because my home had a very bad leak…read more It caused thousands in damages; including needing a new HVAC and hot water heater. Albert Ellis came out as promised.?

    Fante's Home Services - Prevent breakdowns before peak summer hits.

    Fante's Home Services

    (69 reviews)

    Purchased the home warranty. Every time they come to my home for a checkup they find something…read morewrong. Then when I call to speak to someone the answering service leaves a message, sends an email but no call back or email. Supposed to come to service furnace today but no call no show. When I called the answering service I was told the part didnt even come in yet.. wish I would have gone with Horizon​.. Update..2-23-26...today Keven called me who, according to him has no experince in this field. Supposedly he was a coach prior to getting the job at Fantes. As the conversation was becoming heated. He said to me, "dont have this conversation go this way" he then proceeded to say "you sound angry". I replied, i am not angry but I am upset over the fact that I have left a message for approximately 2 weeks and no one has called me back. Then he yelled " I just got the message on the 17th and I called you back" I replied, so who is getting angry now". So as I was still talking and he was trying to speak over me. He eventually hung up on me. Now how professional was that. I will be reaching out to the GM Ken

    DO NOT USE FANTES!!! I've never been so frustrated with a contractor in my adult lifetime…read more Recently bought a new home. My air conditioner died, Fantes came out and looked at the HVAC and Hot water heater as well. It was the original HVAC system. Fantes representative said by upgrading the HVAC unit I would save 20-30 in gas bills. Quite the opposite happened. My usage, not amount of the bill, but my usage has gone up almost every month sometimes by 40-50%. No one could figure out why! I felt lied to, made promises of saving me money etc. and got ripped off beyond believe.

    Horizon Services - hvac - Updated May 2026

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