He was very knowledgeable and a great plumber. I would recommend Len Great experience from start to finish and solved our problem and issues. read more

I had a done and the work was done, but they didn't put back the fence the stairs in the backyard was broken and they said they for it. There's something in write up so just to warn you that they will not repair or put back in in your yard. read more

Would not use this company again. Called for non-emergency service on a weekday during normal hours to fix a small water leak found when installing a new toilet. Service was punctual but cost was astronomical. They charged $1000.00 for 30 minutes of work and when asked cost of installing toilet while they were already at my home I was told it would be an additional $900. My husband completed the installation without problem. Insane pricing! Beware. read more

I do have some positives to share about this company. They were incredibly quick to respond when my AC stopped working, and their pricing was fair and reasonable. Unfortunately, my overall experience left me unable to recommend them. The issue turned out to be a simple fix, but before providing the documentation I requested, the technician performed an extensive diagnostic evaluation of the entire HVAC system. I was not asked for permission beforehand (except for a vague, "I need to run some tests") and was surprised to learn that a report would include a detailed list of system deficiencies that went far beyond the original reason for the service call. What concerned me most was the decision to perform a lengthy, comprehensive diagnostic of the entire HVAC system when the original issue had already been identified and resolved within minutes of the tech arriving. Given that I had made it clear I urgently needed documentation for a time-sensitive matter, it felt as though the focus shifted from addressing my immediate request to identifying additional issues and presenting repair recommendations. Whether intentional or not, the situation created the impression that the urgency of my circumstances was being used as an opportunity to generate additional work rather than simply provide the documentation and service I had requested. During the visit, I was also presented with repair recommendations and pricing for the issues identified during the diagnostic. This felt uncomfortable and unnecessarily sales-focused, particularly since it was not the reason I had called for service. My biggest concern, however, was communication. I was repeatedly assured that I would receive the requested documentation promptly, but it never arrived within the timeframe promised. Despite advertising 24/7 service, after business hours calls are handled by an AI answering system rather than a live representative. I left multiple messages explaining the importance and urgency of receiving the documentation, but as of this review, more than 24 hours later, I still have not received it. In my experience with other HVAC companies, technicians address the issue that prompted the service call, explain any concerns they observe, and provide documentation in a timely manner. While I appreciate this company's quick response time and fair pricing, the lack of communication, unexpected diagnostic process, and failure to provide promised documentation left me disappointed with the overall experience. read more

DO NOT CALL LEN THE PLUMBER. They charge 2-4 times the amount a reputable, professional, independent plumber would charge for the same job. The techs are polite and professional and will try to sell you a membership to defray the exorbitant cost. read more

I needed a plumber to repair two gas leaks identified by South Jersey Gas at our home. Len the Plumber was called due to what appeared to be good reviews. They were supposed to arrive between 8:00 am to 11:00 am but we received a phone call at approximately 10:30 am that they were unable to make the appointment and would need to come the following day. So the next day, they arrived and the areas where SJ Gas identified leaks were shown to the representative to repair. We were told that he needed to "write things up" in his truck and would be back shortly. About 20 minutes later, the representative returned and presented a proposal with pricing that topped $1,400 to test the entire home for gas leaks. The proposal also included an option to test the areas that SJ Gas had already indentified as leaking for only $485. The representative further explained that once the testing was done, he would present another proposal for the actual repairs. I felt as though this approach was nothing more than an expensive "money grab". Furthermore, the representative stated they have no diagnotic equipment for gas detection, only a spray bottle with the solution that produces bubbles for a gas leak. I ultimately told the representative that we would not be needing his services and wasted $50 to pay for an outlandish open ended proposal. I would definately no use this company for anything. read more

Rip off company. Charged so much for just a simple diagnostic. Also called for a first time $50 discount first time customer was told someone will call me back me and never heard back from anyone. Will not hire this company again. Charged me $215.38 just for doing a diagnostic crazy. read more

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DONT DO IT I waited all day just for the lady to lie about leaving messages and didn't want to address the lie if they will lie about that they lie about anything and I understand things happen but to straight up lie about it is bad 4 business read more

Total rip off. Spent about 2 hours at most fixing a drain issue. Cost was Over $600. Do not use them. Their name makes it seem that it is a small company. It is not. It is owned by an equity firm. read more

Don't use Len the Plumber. Their prices are ridiculous. The wanted to charge me $500 to service a clogged bathtub drain. I can't get a supervisor on the phone. I've been trying to cancel my monthly service contract because it doesn't even cover a clogged drain. read more

Service was prompt, immediately available, very thorough and high quality work. A tad pricey, but other than that could not be more satisfied read more

Stay far far away. Had a service done on Sunday & was charged 4k... during them fixing that issue they found another "issue" with my sewer line.. they came back out and quoted me 17k.... Thank god I had my mother there to steer me away... had another plumber come in the morning & the same issue that Len The Plumber found and said would cost 17k only cost 3.8k with them... and yes they are a reputable company that's been around 30+ years. The new plumber also checked the work that we did have done with Len and said that job should have been 1k max & they also used a part that's not supposed to be used. Ridiculous. These commission workers see young first time home owners and just try to screw them over. Support local small owned plumbing businesses. read more

I had what appeared to be a clogged sewer line. It was the weekend and an emergency so I called Len The Plumber (LTP). They came out and for $550+ dollars they used a power auger in my cleanout. After addressing another issue that I unfortunately created the techs hopped in their truck saying the clog was cleared. I flushed my toilet and found the clog still remained. They said it would cost an extra $1,400 to use the auger inside my house to clear the clog. I was not about to fork out that kind of money to move the auger to another location. I was told the camera guy was coming. And he did. He stuck his camera into the same cleanout and then tried to locate the camera head with the hand held device. He said the camera and sewage pipe into my house was in a specific spot. I knew he was off by about 7 feet. He re-zeroed his camera and then said the head was in the proper location of the pipe (which I pointed out to him). He then informed me that the pipe was in a reverse (+) pitch so the water was not flowing out to the city main. The solution was a $15,000 quote to install a new sewer line into my house. The next day I called a local plumber. He came out and determined that the cleanout used by LTP was dedicated to a totally different bathroom. That meant the camera guy gave me intentionally false information (twice) about the camera head location. From experience using the hand held locator I knew he had not found anything (its based on a tone change like a metal detector at the beach. There was no tone change). The plumber eventually found all the cleanouts, used his power auger and cleaned out the clog. Final cost for 3 hours of work was $579. It appears that the LTP plumber camera guy was sent to get the new sewer line work. Without any information he concluded my pipes needed to be replaced. If I was not more educated in this field I would have easily signed away my hard earned dollars. Do not EVER use Len The Plumber...EVER. read more

Over priced Charged $485 for diverter cartridge replacement. The price of a cartridge is $85, standard labor price is $100-150. Job can be completed within a hr. read more

Came out on a Saturday when we discovered a leek . Came out with in an hour . Len our technician was through and kept me up to date on the process. Our pipe was in a very bad spot but Len got it done ! read more

Title: Deceptive Service Contract Disclosure After HVAC Repair I was initially satisfied with the HVAC repair work performed by Len The Plumber. The technicians were professional, and the job was completed as scheduled. However, after paying in full and signing off on the repairs, I was emailed my invoice and shocked to discover a 12-month service plan with automatic monthly charges included--something that was never mentioned or discussed before payment. At no time during scheduling, service, or payment was I told about this contract, nor was I given the chance to accept or decline it beforehand. The agreement, hidden in the invoice's fine print, automatically renews unless canceled in writing after a year, and even then, early cancellation requires paying out the full 12 months. This practice feels extremely deceptive and unfair. As a customer, I expect honest disclosures and clear consent for any ongoing contracts or service plans. Instead, I am now stuck paying for a plan I never knowingly agreed to, and the company makes cancellation needlessly difficult. I have had to take extra steps to ensure this unwanted plan won't renew and to dispute further charges. Bottom line: The repair itself was fine, but hidden, undisclosed contract terms after the fact undermine consumer trust. I urge others to be very cautious and to check all paperwork before paying, and I hope Len The Plumber reconsiders this practice in the future. read more

Scheduled estimate, paid $50 for the visit, scheduled service, they called the day before to cancel the estimate and job only to try and schedule another estimate for more? And what i pay another $50 plus a higher 2nd estimate? i dont know what the frak these people are on, but they are highly unethical to say the least...Took my $50 and ran ESTIMATE 1327150391 ESTIMATE DATE Apr 05, 2026 read more

Absolutely worst scam of a company I have ever dealt with. DO NPOT sign up for their maintenance plan. It covers next to nothing but they will tell you things are covered that arent when they are selling it to you. They also will talk over you when you try to clarify anything, and then will continue to charge you months after they said they would stop. On top of that they refuse to give estimates over the phone, even if the tech has already come out to evaluate the issue. You've been warned. read more

Absolute rip off. I was charged just shy of $1,000 to replace two 1/2 PEX valves for a sink drains. I will not be using them again.

Christopher Choy was our plumber. He generously shared valuable maintenance tips and patiently listened to all of our concerns. Throughout the project, he demonstrated great professionalism, attention to detail, and genuine dedication to his work. Chris went above and beyond to ensure everything was done properly, and it shows. read more

Timely, professional, and very knowledgeable. Len plumbing was amazingly efficient. I highly recommend this company for all your plumbing needs. read more

Great service, and the technician, Josh Howe, was friendly and knowledgeable. They were also able to come to my house the next day, which was much appreciated. read more

My neighbors called Len the Plumber after attempting to install a brand new garbage disposal, but they probably didn't use any plumbers putty on the sink flange. So basically, Len the Plumber just came out to stop the leak, there was zero hardware needed, that they supplied. Len the Plumber had the balls to charge this trusting retired couple $800 for one hour of actual work for a even the greenest of plumbers. So, I assume they are charging their full hourly rate for their drive time, which you can be certain was never disclosed ahead of time. So beware of this these type of greedy contractors, who will clip unknowledgeable customers every chance they get soo shamelessly. Just check online first, for what plumbers typically charges, in this case it's between $250 and $600 which INCLUDES PARTS AND LABOR to provided and install a garbage disposal! The price can increase with high-end models or complex installations. Cost Breakdown... The total cost is split between the new unit and the labor fees. Expense / Estimated Cost Garbage Disposal Unit $100 - $500 Professional Labor $150 - $300 Total Average Cost $250 - $625 So, unless you have money to burn, stay as far away from unscrupulous contractors like.. LEN THE "RIP-OFF" PLUMBER! read more

Came super quickly and was excellent. Would highly recommend !!! Stayed a while and explained the situation

I had an urgent backup on a Sunday afternoon and Len was able to quickly send an experienced and professional technician to resolve the issue. They were very kind to give us a small discount and that helped us a lot. Thank you so much for the help. Will definitely be coming to Lens for future plumbing needs! read more

I want to start by saying that the service technician was very professional, curtious and compassionate! Luke, thank you! With that being said, I can't say anything bad about the company! Just praying I don't have to call them for a while lol ... Ruth Egnak read more

I had Len the Plumber after sewer pipe that needed to be replaced in one of my properties. 8000 They signed me up for membership. Free inspections mean they find something to replace and overcharge you. I had a basket strainer that needed changing in one of my properties they charged 700 but gave me a discount to 553. Basket stainer leaked 3 days later . Called another plumber to replace it . Work is overpriced. I asked how much for kitchen facet. 1000 without discount of 15 percent for being member. .Quality of work not so good. Stay away read more

I will never call them ever, repairman came I needed shutoff valvereplaced, braided water line and the inside back of toilet flush replaced also needed a gasket for middle insidevif toilet. Price was $668 plus ??? Oh hell No, and he had the audacity to say u get a $60 off coupon. Never not paying for that, hell the parts arent $80 dollars !!!! Wow damn shame !!! Ridiculous,​ Car salesmen you know the mileage is highway miles on it, really ??? Maybe they were space miles, how bout salesmanship says let me call my manager, I know yall heard that before... read more

We had Len the plumber come out and replace our tankless water heater. The technician told us the unit would last 20 years with basic maintenance that can be performed on our own by watching a YouTube video and about 75.00. we elected to call them out to complete our first service. We were charged 500.00 (450.00 with a coupon) to flush the tankless unit and were told the unit after 18 months is showing signs of corrosion and is at risk for failure. We requested to a supervisor. Nobody called. After posting a poor review on google, they reached out. We expresses our concerns about the price but more the mentioned corrosion. Was told she would discuss with a manager. They have ghosted us since. Needless to say there are better companies out their and I can see why they have 3 stars. read more

Great work super clean, attention to details, listen to what I needed done and went above and beyond to make it happen!

Summary: They tried to scam me by turning a simple clog removal into a $15k sewer pipe replacement. Full story: I had a clog in my main sewer line. A plumber from Len came out the same day and gave me a quote to clear it. It was pretty high ($680) but he was there and I wanted to get the water flowing out of my house. After 2 hours of trying to snake the line from the trap I was told that he couldn't get the clog. I questioned him on the payment since I was no better off and the next steps. He was very defensive saying he was clear that it was just an attempt to clear the clog with no guarantee it would work and full payment was required regardless of the outcome. I should have read the fine print because he was not up front about those terms. He called the sewer expert at the company (who I was told would be there with a camera to assess the situation) and he said he would be out at 5:00 and would put the money I had to pay towards any additional services. At 5:30 he called saying he was running behind and he showed up at 7:00. He ran the camera up the drain and showed me the clog and some roots in the pipe. He then presented us (tired and frustrated at this point) with 3 quotes from a $9k repair to a $15k full replacement, and we shouldn't wait too long because his schedule was filling up and we can't use our water. The next next day I contacted a local plumber and explained the situation. He made it very clear that if he does come out, we still need to pay him ($380 vs Len's $680). I took the chance since I already paid Len and still had him come out. He had it cleared, pulled out the root, and had full function within an hour. And with cleaning every couple of years our pipes will be fine and there was no reason to replace them. So the first plumber Len sent out was either part of the scam, or incompetent for not being able to clear the clog. The second sewer expert should have said the clog could have been cleared, but just wanted to upsell us. Moral of the story: always go with the experienced, respected local plumber. read more

Very knowledgeable and professional my problem was resolved. Len Feldman was the tech who came to my house he knows his stuff he's a great asset to the company. read more

Len The Plumber - Plumbing Near Me - Cherry Hill, New Jersey

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Came out to fix a clog in our toilet. Gave us three options, one more expensive than the other. The next day after he fixed it, toilet overflowed again. I put vinegar/dawn soap/boiling water down, waited and plunged the toilet. This fixed it. Len the Plumber charged $$442. Asked for a refund and they refunded $80. read more

The tech came out and he was nice and prompt however it ends there because just to install a new single faucet in our main bath the manager quoted us nearly $700!!! We were floored. Even the tech knew it was ridiculously high. We offered $300 and they countered by taking off $80. What a joke! We will never do business with local Len the Plumber. Total Rip Off! read more

The tech was prompt and very helpful with the problem I had. Unfortunately I have a bigger issue, but Josh gave me incite into what I needed to solve the problem. read more

Definitely overcharged me 768, dollars to replace a garbage disposal that if he were honest only needed the sealer to be replaced. I did want a smaller one and he changed it but I don't believe it was that costly to do since all the electrical was in place and working well. He also took the original disposal without even asking. Will never use this company again. Very shady read more

Brandon and the team were on time, efficient and took time to discuss our new unit. They worked in through a storm to ensure our AC and furnace were installed on time. They even took the time to make sure ever door was shut behind them so my little ones didn't sneak downstairs. Really appreciate their hard work read more

Matthew was very pleasant , he arrived within the window, completed the job and explained what he was doing and why.

The decision to hire a plumbing co can cost a individual thousands of dollars due to poor workmanship Len the plumbing are one of those you need to stay away from we were and still are having the same problem with the sewer line that they insisted on the problem now we have again have part of my front yard has to be dug up again and there are other problems cause by poor craftsmanship read more

Easy to schedule; professional friendly service; fair price. Checks all my boxes. I definitely will use Len the Plumber for all of my plumbing needs. read more