Timely, Expert, and Convenient! I made a call to J…read more.B.Plumbing and Brian got back to me in 5 minutes. I told him the problems I was having with my toilet and sent him a picture of the toilet. He came over that day (within the hour) and diagnosed the problem , for both of my toilets. Brian came over the next day and fixed both of my toilets in under an hour!

My 75 year old copper piping had been pinholing for a few years so I finally gave in and decided to…read moreget them replaced. I contacted Brian via Yelp and he answered shortly thereafter. He was very accomodating to my schedule and came to inspect the job one evening at 7pm. After about an hour he left, and a few days later I got a quote that was reasonable to me. He estimated it to take two days to complete, as I asked for solder joints rather than clamped. About one week later he started the job, and completed it in just one day. It looks and works perfectly. He was very kind, professional, and very knowledgeable. Would definitely recommend to anyone and will use again if needed. Thanks!

Excellent service from start to finish! My water heater failed the night before I called. I…read morecontacted Drainpro first thing the next morning and spoke with Manny. Even though he had a full schedule, he offered to come by after 5:00 PM and asked me to send photos of the issue. Shortly after, he called back and said he was nearby and wanted to stop by to assess the problem in person before his next job. He quickly evaluated the situation, sent a quote shortly after, and returned exactly at 5:00 PM as promised. Manny and his partner were professional, efficient, and very respectful of my home. The installation was clean, organized, and done with great attention to detail. What really stood out was that Manny followed up the next day to make sure everything was working properly. Outstanding professionalism and customer service. I highly recommend Drainpro Solutions!

I recently had the pleasure of working with Manny from DrainPro Solutions LLC, and I couldn't be…read moremore satisfied with the service. Manny was incredibly kind, expeditious, and highly professional throughout the entire process. He took great care in matching our new fixtures to the existing ones. He also took great care in saving me money when looking for replacement fixtures without compromising quality. And now my water is running better than ever!

Came out on time. Anthony was very informative. Will definitely use again. Very helpful.read more

When you treat your customers like they're a nobody you get bad reviews…read more You come out for a call for a home with no heat, check out the problem and say a valve needs to be replaced. You say you need to order a valve that's not on your truck. You will get the price and call back. This is on a Friday and nobody calls back. It's now Monday and they had to call you. You say oh we emailed the quote. No quote in the email! They call back and you say the email address was missing a letter. Bull!! You've emailed the address before. You resend the quote saying half down to order the part which is now day 4 of the problem! Are you kidding! They put the info from the debit card in and it won't send! Pitiful! They call back and take the information over the phone!! Gee there's a novel idea!! You could have done that on the first call or better yet the day of the problem! My God your customer service and technician skills need a lot of work Thank you

Professional, courteous and does a thorough job. Mr. Dixon answers calls, has competitive rates,…read moreand shows up when he says. I highly recommend Dixon Plumbing.

I thought I needed to replace my sewer line, but Ken showed me that I only needed to replace the…read moretrap, saving me a lot of money and hassle. It was still a big job, but Ken and his team were courteous and professional. Great to work with!

It was nothing but God that sent me in my basement to see my boiler was flaming from underneath…read more Usually there's a glow but this was different the flames were coming outside of the boiler, the parts and chute was covered in soot. I immediately called the gas company and they came and shut off the gas line. It's the dead of the winter and now I have no heat. I didn't know where to begin. I checked the internet but nothing jumped out at me. I went on yelp and began reading reviews and I ran across Lawrence heating & air. I called spoke to a woman who was very pleasant and told me a tech could come out to assess the boiler to see if it was still usable. Joe came and he looked at it and said it it's a hazard. With all the rust and corrosion and not to mention whatever was on fire. He said it needed replacing. He talked to me about the options and stated I would get an email from the owner of my options. 30 mins later the email was there and everything was included. All the info I needed to know about the unit, specs, warranty, parts/tubing for replacement, price. It was a proposal. I reached out to Lawrence with my questions and he answered right away. I also stated my elderly dad lives with me and elderly need service as soon as possible. That was no problem. He sent me payment options as well. Once I accepted the proposal and date was locked in and they techs came the next day on time. Randy showed up first, then Joe & Chaly. They immediately put down floor draping and loaded all of the supplies , pipes , boiler, etc. They opened all the radiators starting at the top. All of them were pleasant and very Knowledgeable about their job. Any questions I asked Randy explained. They cleaned up behind themselves and made sure everything was put back in place. Once they were done Randy told me about my new unit and what was removed and put in. This company made the entire stressful event so much more easier, like a weight had been lifted. My house is warm and cozy thanks to everyone involved .. Great teamwork ! I would definitely recommend !!! Thank you so much to everyone that played a part in getting me back up in running !!

Needed my radiator fixed and requested someone to come out Monday. Quick easy scheduling process…read moreand the technician fixed the issue that day.

Needed a new water heater installed. These guys were easy to schedule with and did great work.read more

Julio replaced our leaking hot water tank and our experience was excellent! He was responsive,…read morefair and did a great job. Will use again for my plumbing issues.

My mother was having problems with the waste line from the washing machine. I am an out of state…read morecontractor, but was able to work with the friendly customer support person to arrange for a service technician. I made them aware of pets in the house. The technician arrived a couple of days earlier than the appointment date and efficiently snaked the drain. Mom was able to do the wash that day and they did not try to take advantage of her price wise. The technician was friendly and professional. We have dealt with these guys in the past and would recommend them to anyone in the future.

I have been with this company for over 10 years, giving the contracts on two houses and the…read morebusiness of installing two new air conditioning units. It has becoming increasingly clear that they are not staffed for their customers or trying to take on more customers than their capacity for revenue--we are unable to schedule annual appointments that are included with our contracts more than 3 months ahead. When I took the chance to schedule a plumbing service with them, they called and told me that they cannot keep the appointment in the morning of the service appointment, leaving me in limb to find somebody else. This is probably the end to this customer-business relationship.

My AC unit completely stopped working last night and I called the owner, Tom, at 8pm and he…read moreactually answered. He was able to come out the very next day and fix the problem. What really stood out was how detailed and honest Tom was about the work. He explained everything clearly, didn't try to upsell me on anything unnecessary, and made sure I understood exactly what was done. I believe Tom is the kind of person you can genuinely trust. I'll definitely be reaching out to him for any future HVAC needs. If you're looking for someone reliable who actually cares about doing the job right, call this company!

Very rarely do you get support from an HVAC company that results in looking forward to potential…read morefuture projects, but Tom (owner of Universal) did just that and provided amazing service today. I own lots of properties and have had my share of hvac issues as an owner and landlord. Tom came to my house, went above and beyond checking everything on both of my systems (when he didn't need to), diagnosed the issue with my upstairs system, actually fixed things fully right then and there, and then charged me a very reasonable service cost. If you have any HVAC issues in Philly and don't want to be ripped off or misled, you should call Tom!

Thank you Jared. I had an emergency issue with a broken bath faucet and running water. I was not…read moreable to shut the water off. Jared answered my call and came to my assistance and had the faucet fixed and running properly. I genuinely appreciate your prompt house emergency response and your polite and calm disposition. I recommend Steen & Son Plumbing. Thanks again for your prompt attention.

They DO NOT offer free estimates. As of 11-24-25 they charge $89 for an estimate. If you pick them…read moreat the time of the estimate then they roll that $89 into your final cost. That does not make the estimate free! Go elsewhere there are free estimates from decent plumbers in south Jersey! Edit: They will then call you to argue about how their $89 estimate offer meets the "free estimate" description and complain you honestly reviewed the experience.