I am writing to express my extreme frustration and disappointment regarding the tankless water…read moreheater your company installed at my property. We have spent 2 years dealing with inconsistent hot water, since you installed a new tankless water heater and as of now, we have no hot water again. This has been an ongoing issue; the original unit was installed just over 2 years ago and was replaced only a year later with the same model. Given that the replacement unit is now failing as well, it is clear that this specific model is unreliable. We are requesting a replacement with a completely different model to resolve these persistent issues once and for all

DO NOT HIRE OR SO BUSINESS WITH THE LIARS AND THIEVES!!! IF…read moreI could give them negative stars, I would. And here are the reasons why I would give them negative stars. 1. Overpriced. It cost me over 600.00 dollars for a new anchor bolt installed. Then, I was quoted 1,800 for a basin replacement.... And I had to provide the basin 2. Poor quality of work. My tech Destin obviously did not know what he was doing. Not only did he not only not change the flange, install a new seal, caulk the toilet, he didn't even tighten the toilet down!!!!! I called because I saw my anchor was rusted away and the toilet was rocking.... My toilet is still rocking and now my toilet is having issues flushing. 3. Customer service. I have called times. Every time the very nice dispatchers would apologize for the inconvenience and say that they were trying to contact the manager. I was told that the manager would call me back soon. And guess what, he still hasn't. I am truly disappointed in a Christian.

I originally contacted Rick Lucas Plumbing because the Yelp reviews are all positive... I am now…read moreadding my own 5 Star review. I had attempted to replace a garbage disposal, but had an issue with a pipe falling apart. I emailed Rick after 9pm that night, and he responded to my email by calling before 8am the next morning. On the phone call, Rick clearly explained the work to be completed. Rick made the service call himself early in the afternoon, and resolved my issues quickly. He was able to access our crawl space, and navigate his way down there to running a new pipe for my kitchen sink. He installed the Garbage disposal, and cleared the clogged sink drain. The work was performed professionally, quickly.. and priced reasonably. The bill clearly listed all work performed, and detailed pricing. I will certainly use Rick Lucas Plumbing in the future, and I would strongly recommend giving him a call for your Plumbing needs.

Arrived on time...fixed a leaking toilet which was more involved than expected... fair price…read more.. highly recommend

Very professional and reasonably priced. Will definitely be calling them again for any future…read morerepairs in my home.

From the owner: Been doing this for 16 years always doing the most honest and high quality work. I hold myself at a…read morevery high standard so that my customers get the best experience possible and know they will be taken care of.

I had a job set for Robert "Bobby" Katilas of Pinnacle Plumbing to replace the old shut off valves…read moreon both sides of my water meter, and to disconnect and remove an old water softener tank from the house water supply lines. He was supposed to arrive today at 9:30 AM. He never showed up. I texted him several times, tried calling, and got nothing. He never responded to my texts. I accepted his job order, we had the job schedule last week and he texted me that he had to reschedule. So we rescheduled for Wednesday 10/15 and he doesn't show. I saw other reviews that he had done the same thing! I should have realized this guy is unreliable!! Never Again!!

STAY AWAY! Do not work with this business. They are irresponsible and not trustworthy. Bobby called…read moreme to set up time for my faucet install. We confirmed a time for the next day. He was late and when contacted gave me an alternate time. Well. This happened for two consecutive days straight. I wasted my entire weekend waiting for them to show up. Multiple texts assuring me he would come and after calling with no answer I was ghosted. If this is how they treat a customer, I am shocked they are still in business. If you use them and have an issue after they do work, don't expect a call back. Absolutely appalling and horrible. I was given multiple excuses for not coming to the job and of course being ghosted as a final F you.

The conversation just breaking it down to me of what work it needs to be done. I just have return…read moreducks downstairs. He told me I need to have return ducks upstairs. He just talked to me and I was very very satisfied and and he was very personable about it. So yes I will recommend this company

Cook's Heating and Cooling - exceptional service from a dynamic duo…read more There is something special about a family-run operation where the knowledge is passed down and the reputation really matters. It's clear the son is learning from the best, and the father has a wealth of experience that is hard to find these days. I recently had a new AO Smith water heater installed, and I couldn't be happier with the experience. This father-son team is the real deal. From the moment they arrived, it was clear they take immense pride in their work. They were punctual, protected my floors, and took the time to explain the features of the AO Smith unit. They were polite, fair on price, and clearly know their stuff. The installation itself is incredibly clean--the piping is level, the solder joints are perfect, and they left the utility room cleaner than they found it. If you want the job done right the first time, hire these men.

Excellent service from Goodman Plumbing. Mike was…read moreprofessional, fixed an unexpected pipe issue, installed faucets and left everything spotless. I highly recommend -again.

Very pleased with their service, pricing and repair recommendations regarding several issues…read more Highly recommend!

Frank Pileggi gets 5 stars from us! Thank you, Frank for responding quickly, and knowing your…read morestuff! Excellent work and worth every penny! For us it was a broken, leaking hose bib faucet in the garage. All those worries gone in about an hour!! We highly recommend him, if you want quality work and expertise as a plumber. He's a really nice person on top of it all!

Frank replaced our 37 year old heater. He took the time to explain which replacement would be best…read more The job was masterfully done. He did flawless soldering and clean work. He replaced every valve to the radiators and even had to get an extension for them since they don't make them anymore. My house is over 105 years old. Reliable and honest but above all a great price! Thank you Frank and Rudy. Hugs

I am so grateful to Mark. I had a clog in my toilet that I was trying to work on myself. I got my…read moresnake stuck and called him, hoping that he could come fix it. He told me he was booked up for the morning, but gave me advice on how to fix it myself which I took and fixed it. I'm putting him on speed dial for the next time I have a real problem. Seldom do you see honest men who will give you advice for free. GOD BLESS YOU, MARK

Mark not only replaced a faucet for me today but he realized that the guy from Lowes who installed…read moremy new dishwasher did a seriously subpar job. He will be back next week to fix it. I always know that Mark will do an excellent job and at a reasonable price. He has been doing all my plumbing for years and I wouldn't have anyone else.

My AC unit completely stopped working last night and I called the owner, Tom, at 8pm and he…read moreactually answered. He was able to come out the very next day and fix the problem. What really stood out was how detailed and honest Tom was about the work. He explained everything clearly, didn't try to upsell me on anything unnecessary, and made sure I understood exactly what was done. I believe Tom is the kind of person you can genuinely trust. I'll definitely be reaching out to him for any future HVAC needs. If you're looking for someone reliable who actually cares about doing the job right, call this company!

Very rarely do you get support from an HVAC company that results in looking forward to potential…read morefuture projects, but Tom (owner of Universal) did just that and provided amazing service today. I own lots of properties and have had my share of hvac issues as an owner and landlord. Tom came to my house, went above and beyond checking everything on both of my systems (when he didn't need to), diagnosed the issue with my upstairs system, actually fixed things fully right then and there, and then charged me a very reasonable service cost. If you have any HVAC issues in Philly and don't want to be ripped off or misled, you should call Tom!

Justin was an amazing find. I called him after realizing my water heater was leaking and he gave me…read moreadvice on what to do until he could come out and even offered to come by and turn everything off for me. He was able to move things around and come out the very next day to remove the old and install a new water heater. He was quick and explained everything he was doing. Super nice guy and would highly recommend!

Justin was amazing he came out immediately, looked at our problem a broken garbage disposal and a…read morefew other things we were looking at doing around the house including replacing the hot water heater. He gave us a quote right away and replace the garbage disposal the same day. He is coming back next week to replace the hot water heater. I was very happy with the service and his prices were great, I have found a plumber that we will use moving forward.