Excellent customer service! My family and I were greeted and welcomed in a timely manner upon…read moreentering the nursery. Alan was very knowledgeable and helpful after listening to what we were shopping for. We never felt pressured to buy anything we were not interested in or had to listen to any sales pitch for magic juices, fertilizers or soil amendments. My girls and I planted the (2) grape vines and the banana tree pup as soon as we got back home. We can't wait to go back and purchase our peach trees, citrus and possibly some of the more exotic tropical plants Alan sells.

Queen Creek Tropicals Plant Nursery is a small business located at 22324 E. Vallejo St., Queen…read moreCreek, AZ 85142. Just an all out expert honest business man that is a joy to visit to learn expertise and acquire beautiful plants.

We have been going to Whitfill for over 20 years now! What started out as Christmas tree shopping…read morewhen our boys were little has now turned into a yearly tradition that we hope one day they will continue with their own families. Not only do we go to them during the holidays but rely on them throughout the year when we need additional plants and trees for our backyard. We first started using Whitfill back in the early 2000's when they were on 40th street south of Roeser. We literally lived across the street from their nursery and when they moved to their current spot on Southern we followed! We have decades of photos with our boys standing next to the tree they choose for Christmas and the tradition continues now with our Sphynx cats! They used to have a peacock walking around but unfortunately he is no longer there. They are pet friendly and we are comfortable taking our cats there in the stroller. Not only are their prices and tree selections the best in town but their customer service and knowledge of anything tree related is vast! They know what they are doing and don't try to upsell or get you to buy unnecessary items. They are the real deal!

This location is driving me nuts with the lack of labels and prices. I'm often driving by and love…read moreto stop for plants, but its frustrating to wander and find plants you can't figure out what it is or what it costs. I shouldn't need to walk all the way back up front to ask -- and I've been giving the wrong information before anyhow. Its important to know what kind of plant you're buying for multiple reasons. The other Whitfill location (off Guadalupe and Cooper) doesn't have this issue. Overall I think the plants are pretty healthy but after having an issue with lack of labeling (on both the kind of plant and pricing), having been given the wrong plant info on a plant, and after having asked if they had Pink Fairy Duster and being sent off in a direction to wander and never find it on my own, I'm really over this location.

Awesome nursery! Came here with my parents while they looked at stuff for their backyard and bright…read moremy son too. They have a lot to look at and choose from here, they have a little indoor area but most of the items are outside. My son especially loved the pond with the koi fish, the birds, and the chickens! I'm not super far from here so I'll have to come back next time I'm in need of anything for my own backyard! Or just if I want to hang out with some cool birds! The lady working here was nice and helpful as well!

The team there was incredibly helpful in selecting the perfect plants for our office, along with…read morethe appropriate pots. They packaged them up and got everything to our car. They took as much time as we needed and even offered us a bottled water to help beat the heat. Will definitely return for all our plant needs.

This company is the most unprofessional and rude company I have every dealt with, I would not give…read morethis company your money, I would go to a reputable and professional company as there are many in AZ. I would have giving them a MINUS 5 STARS if I could. Spend your money at a company who treats you right.

From the owner: We specialize in drought-tolerant, woody ornamentals for the southwest region of the United States.read more

My husband and I come here with our dog, Gunther, and have always felt welcomed. The customer…read moreservice is wonderful! Everyone is friendly and ready to help when you have questions. You can wander aimlessly and yet, there will be someone that will come to your rescue. We have bought so many things from this store but we were super delighted this time to see the promo buy 2 get 2 free filters. There were plenty to choose from and we saved over $160 from this deal alone. We will not need to get filters for the next several months. Both Melissa and Cindy (assistant store manager) were so friendly and helpful! Thank you so much for spoiling Gunther and getting him an apron. We highly recommend coming in to this location!

Since Home Depot uses Tuff Shed for their custom shed vendor and we went through Home Depot's…read morewebsite: also, their partnership don't honor military discount for custom sheds (side note)... Here it goes: Their sheds are supposed to come with vents--it's stated on the website, and when you begin designing your shed, the vents appear on the visual model throughout the entire configuration process. We paid over $6,100 for our shed, and it was built today with NO VENTS. The crew that installed it even said, "That's weird, it should have them," and told us to contact Tuff Shed about it. My husband called and spoke with Zack, who claimed we would have to pay over $300 for them to come install vents because "we didn't pay for them." I'm furious because vents are standard. They automatically show up on the model, and since we added a window, I clearly remember choosing a smaller window size to make sure it didn't interfere with the vent placement on the side of the shed. The vents were always displayed, and there was never an option to remove or upgrade them like other features. I called and asked for a manager because this situation and what was relayed to my husband is insane--especially in Arizona, where temperatures exceed 120° in summer. Apparently, Zack is the manager. He repeatedly put me on mute while I was talking and clearly had no interest in customer satisfaction or doing the right thing. This company deceives customers by showing features online, then delivering something different. Even Zack agreed that sheds are supposed to come with vents. So why would I comb through the invoice looking for them? Standard features don't appear on invoices--only specification upgrades did. His excuse was that we were "credited" for removing the vents. No, we weren't. There is no credit line for vents anywhere on our invoice. If there had been, I would have questioned it immediately and not pay or sign anything. The invoice does show a "Credit for Removal of Default Door" (because we upgraded it), but nothing at all about vents. This is dishonest, and the company is taking advantage of customers. Who spends this kind of money and pays for upgrades just to knowingly remove a standard free feature like vents--especially when the design platform doesn't even offer an option to remove them? This feels like a complete scam: removing free standard features and then demanding customers pay a ridiculous amount to add them back. I've filed a complaint with the BBB and disputing the transaction on my card. We are Arizona natives--we know the dangers of a shed with no ventilation. This is our second shed, and our first one absolutely came with vents in our old house. Lack of ventilation is a serious health and safety risk. My grandparents live in the casita and will be using this shed. I also have a three-year-old who could wander inside and not be able to get out, and we might not hear him or anyone inside yell for help. The consequences of not having vents are serious, and that's exactly why they're standard. I'm furious with how this company handled the situation and with the lies we were told over the phone. They refuse to fix a problem they caused. We never elected to remove vents--this was their mistake. At this point, we want the shed removed from our property and a full refund. This is shady business, and we will take our money elsewhere and buy a custom shed from a honest company. Zack repeatedly stated that all sheds come with vents and that ours "were removed," and that we "should have noticed," and that we were "credited" for it--again, we absolutely were not credited and we never removed them!!! This entire situation is unacceptable!

I received the most breathtaking bouquet from this florist. It was filled with stunning roses and…read morerare rose lilies, arranged in the most elegant and artistic way I have ever seen. The design was absolutely exquisite and the quality of the flowers was beyond anything I've received before. The attention to detail and the choice of such unique, rare blooms made this bouquet feel incredibly special and luxurious. It was truly the most beautiful and elegant floral arrangement I have ever been given. I would hands down recommend this amazing florist over any other shop in the valley or anywhere in Arizona. If you want something truly extraordinary, this is the place to go!!!! God bless this amazingly artistic flower shop!

I did my research before ordering flowers for my daughter and chose Lily of the Valley because I…read morewanted to support a local small business. Unfortunately, my experience was very disappointing from start to finish. When I first called, I was placed on hold for almost 10 minutes by a young girl only to have somebody pick up the phone and hang up on me without saying a word. When I called back, a different person answered and transferred me back to the same young girl, who seemed bothered and uninterested in helping. She kept speaking over me while I was trying to convey what I was hoping for and repeatedly tried to upsell me even after I clearly explained my budget of $150. This was not my idea of a grand gesture for a birthday gift. I specifically asked for peonies to be the centerpiece, and what was delivered felt lackluster, underwhelming, and lacking creativity. The arrangement my daughter received looked much smaller and far less impressive than what I expected for the price paid and the expectations set. It did not feel grand or special at all. Overall, the customer service and final product did not match the experience I hoped for. I will not be using their services again. Edit: I've also included the pink bouquet I purchased from Imagine Flowers (Scottsdale) at the same price, delivery included.

ELEMENTARY, MY DEAR, WATSON…read more Sherlock Holmes would have found this place brilliant and budding with colors. It is elementary for flower shops to carry a range of floral and plant types to which this shop does. The arrangement created was pretty and whimsical and made on a same day order. This is a better alternative to big box stores for its variety, availability, customization, and time sensitive requests. There's even a wide arrange of vases you can choose from, which is a better selection than you can get at the large grocery stores. They also have small selection of gifts and cards to go with the flowers. Support small business, support local!

I entrusted Watsons Flowers--and specifically Rachel--with a very special family heirloom to be…read morewrapped around my daughter's wedding bouquet. The flowers themselves turned out beautifully. Unfortunately, the experience afterward was heartbreaking. When we arrived home and unwrapped the bouquet, I discovered that the 1930s pearl clasp had been torn off and the pearls were covered with floral tape. I reached out twice and was eventually told that the clasp had been found at the shop and that repairs would be looked into. That was on Sunday. I understood that repairs would take time, but after hearing nothing for several days, I followed up on Thursday simply to ask for the clasp back. Rachel was apologetic, and while I appreciate that, the level of communication and customer service did not meet what I would expect--especially after I shared how upsetting this situation was. A brief midweek update acknowledging the issue and explaining next steps would have gone a long way, but instead I had to initiate every follow-up. Rachel did offer to reimburse the cost of repairing the necklace, but the most difficult part is that I was never told what happened to the heirloom until I discovered the damage myself. That lack of transparency is deeply disappointing. If you are considering using Watsons Flowers and have a meaningful or irreplaceable item you want incorporated into your bouquet, I would strongly caution against it unless you are prepared for the possibility that it could be damaged.