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    Horizon Distributors

    4.0 (2 reviews)
    Closed 6:00 am - 4:00 pm

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    7 years ago

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    Watson's Flowers - Inside

    Watson's Flowers

    (32 reviews)

    ELEMENTARY, MY DEAR, WATSON…read more Sherlock Holmes would have found this place brilliant and budding with colors. It is elementary for flower shops to carry a range of floral and plant types to which this shop does. The arrangement created was pretty and whimsical and made on a same day order. This is a better alternative to big box stores for its variety, availability, customization, and time sensitive requests. There's even a wide arrange of vases you can choose from, which is a better selection than you can get at the large grocery stores. They also have small selection of gifts and cards to go with the flowers. Support small business, support local!

    I entrusted Watsons Flowers--and specifically Rachel--with a very special family heirloom to be…read morewrapped around my daughter's wedding bouquet. The flowers themselves turned out beautifully. Unfortunately, the experience afterward was heartbreaking. When we arrived home and unwrapped the bouquet, I discovered that the 1930s pearl clasp had been torn off and the pearls were covered with floral tape. I reached out twice and was eventually told that the clasp had been found at the shop and that repairs would be looked into. That was on Sunday. I understood that repairs would take time, but after hearing nothing for several days, I followed up on Thursday simply to ask for the clasp back. Rachel was apologetic, and while I appreciate that, the level of communication and customer service did not meet what I would expect--especially after I shared how upsetting this situation was. A brief midweek update acknowledging the issue and explaining next steps would have gone a long way, but instead I had to initiate every follow-up. Rachel did offer to reimburse the cost of repairing the necklace, but the most difficult part is that I was never told what happened to the heirloom until I discovered the damage myself. That lack of transparency is deeply disappointing. If you are considering using Watsons Flowers and have a meaningful or irreplaceable item you want incorporated into your bouquet, I would strongly caution against it unless you are prepared for the possibility that it could be damaged.

    American Furniture Warehouse - Living room Furniture

    American Furniture Warehouse

    (1.1k reviews)

    $$

    We ordered a coffee table from them that had to be special ordered. We've had it less than two…read moremonths and noticed that the molding on the side of it was peeling away, so we attempted to file a warranty claim. First of all, you can only make claims via a web form, which we did, and included a picture of the issue. They stated they take up to 48 hours to reply, and they pretty much did that to the minute. They basically accused us of physically damaging it, mind you that was off a single picture we sent, and then informed us we would have to pay for the repair. Didn't offer to send anybody to check it out, or even offered to allow us to take her to the store for an assessment, they basically just tried to put the blame on us, when we did nothing to cause the damage. I've used other stores such as Bob's discount furniture, and when we had a warranty issue, they sent someone to our house, to not only verify the issue, but also make the repair. I could've purchased this table elsewhere, and based on this, I will in the future because they refused to stand behind the products they sell.

    Bought a couch from them and they said i have 5 days to let them know id anythings wrong so they…read morecould fix it, they dropped the couch off and and it was assembled incorrectly. I emailed the store directly, emailed the business email, called the store, called the support number, and no reply/straight to voicemail everytime. My couch is still assembled inccorectly. EDIT: ( A REPLY TO THEIR COMMENT ) i did open a case, i did use the exact contact info you replied with, and i never recieved any email back. Dont act like you're some helpful company if you aren't going to help, its outrageous how friendly you guys act to make the customer seem like the bad guy. You sell furniture and once its sold you don't care, and your other reviews reflect that.

    Horizon Distributors - gardening - Updated May 2026

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