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    Hopper RV

    2.3 (3 reviews)
    Closed • Closed
    Updated 1 month ago

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    6 months ago

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    Kim S.

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    8 years ago

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    5 years ago

    They might be friendly and helpful when buying a new camper but I will not use them again for service nor will I recommend them to anyone.

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    Camping World - Springfield

    Camping World - Springfield

    (13 reviews)

    We were staying at the fairgrounds for a week long horse show last week. Had a busted toilet valve…read moreand ran to Camping World. They were actually closing when we arrived due to not having electricity, but Bill from Service was walking out and stopped to talk to us and find out what we needed, he took us back inside to get us the part we needed to be able to keep using our water. Josh in Parts found the part for us in the dark. They took our name and number and sent us on our way to settle up the next morning when power was restored. Huge kudos to Josh, General Manager, Bill in Service and Josh in Parts for saving our trip! You don't find customer service like that much anymore!

    Several issues but the most prominent would be: we were supposed to pick up the unit at 9am Friday…read moremorning. We didn't leave camping world till 130pm. This wouldn't have been an issue except: -my husband works night shift and were told the unit would be READY to go at or around 9 am. It was specifically planned this way to accommodate his sleep schedule. -We were dealing pending and financing secured Monday. Told to come pick the unit up Tuesday and sign the papers. Husband drove an hour to the store to find the finance guy (who draws up the paperwork to sign) is off on Tuesdays. (Not just this Tuesday every Tuesday as per what he told me when we finally met Friday) on Tuesday (since finance guy is out) they make a plan for us to pickup Friday at 9am to accommodate husbands schedule. Cut to Friday morning... -we waited over 2 hr because the unit was being detailed.... I will attach pics of the detailing. We actually almost left, got to our truck and were called back because the detailing was finished. Edit to add: post won't allow pics but there was food mess splattered on the cabinets, dirty diapers in the bathroom cabinet, rat poop in the drawer, a dirty toilet and shower, the previous owners washcloth.... I can go on. Long story short we won't be doing business here again and suggest you don't either. I wasn't going to post this but as I was cleaning the "detailed" camper... I got angry.... I shouldn't be cleaning rat poop and dirty diapers out of a camper I just bought from a DEALER.

    Hopper RV - rv_dealers - Updated September 2026

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