I took my dog to the grooming salon in December with his vaccinations that were done only three…read moredays prior in Dec 2024. He was groomed and the gal did a great job. Since it went so well I made another appointment. When I got there they said they didn't have his vaccinations on file. I explained that he was here four months ago and I left the paperwork. They apologized and I had my daughter run to the house and send me a pic of them. They then said they don't take handwritten vet notes. They didn't say that in December. She looked again and said she didn't notice which vet it was and that she does take handwritten notes from my vet only. Once that was settled she looked at my paperwork again and said since there wasn't an expiration date on the vaccines she couldn't groom my dog. She said that she had no way of knowing whether the rabies shot was a one year or three year shot. I tried to explain to her that it should really matter since these were way under one year old. She refused to budge on the matter. She called a manager and the only one available was one from the warehouse who had no idea about grooming and vaccinations. He refused to allow her to let my dog get groomed. So, after about 30 minutes, I left with my shaggy dog. Such a sad experience when a little common sense could have helped. In my opinion she didn't want to groom another dog. Mine is a small Yorkie who just needed a haircut.

Took my dog in for a grooming and was told they only have two people that are able to use scissors,…read moreI've recently moved here from Colorado and never heard such a thing. Why are you in business if your groomers can't perform the job your hiring them for!! Just sell high priced stuff then and get out of the business of grooming. What a joke this place is! I now appreciate the people we had in Colorado, everyone there had and can use all the tools of the trade. YOUR A JOKE, please close your grooming area and make it a petting section! Total let down!!!

Dee is AWESOME!! My dog, Daisy, absolutely LOVES spending the weekend here and playing with all her…read morefriends. I have peace of mind when I leave town because I know Daisy is in good hands and well taken care of. Pricing is very reasonable for the excellent care your pup will receive. Dee is super fast at responding anytime you contact her, and she also sends little video updates of the dogs playing! I highly recommend Leash & Collar to everyone I know. This place is a hidden gem!

Dee is awesome. She's very kind, caring and professional. She truly cares for your animals and…read moretakes very good care of them. Dont look for anyone else because shes the BEST!!!!! Dont board your pets and stress them out, leave them in thier environment and have her care for them... you wont regret it.

$3500 for a c section and they never answer their phone anymore…read more This place was great in the beginning, they are getting greedy.

Best vet ever! Owning a pet can be super emotional and they take time to help you understand your…read morepets health challenges and they address them without rushing you through. I have taken some crazy serious issues to this team and they stick with you! Dr. Heatwole saved my cat's life, Dr. Bridge has been through some of the toughest decisions with me and I consider her a friend and Dr. Cloud is always caring and concerned and they all give top notch care and I'm so fortunate to found a vet home with this great team!

If you want to delve into different kinds of dog sports this is a good club to join. Lots of…read morehandlers and dogs compete in performance and companion sports to help you get into something fun. Agility, obedience, Rally, scent work, barn hunt, and FastCat.

South Plains Obedience Training Club - trains owners to teach their dogs in a positive way what it…read moreis that they want the dog to do. Building a relationship with your dog takes time and consistency, and we encourage you to give SPOTC a chance to teach you how to make your dog a super well behaved family member who you want to be with you all the time!

Live Oak Animal Hospital is great! Dr. Patridge went above and beyond with the care she provided…read more The entire staff is kind and always willing to help. If Boo could write her own review, she'd give it 5 paws... and maybe a bonus bone.

My son and I are victims of domestic violence that's still happening today. In February of 2024,…read moreabout a week after I started a new job, after being unemployed for about 7 months, one of our emotional support cats, Lucky, was sick so we took him to this vet clinic. They completely refused to work with us at all with the cost of the surgery that he needed. And my credit was horrible. They coerced us into surrendering him. Then they killed him. About 2 months later, we were homeless. From April 2024- February 2025. In July of 2024, we had to put our other emotional support cat down. He was 18 years old and he was suffering. So we didn't have any emotional support cats to help us through that extremely difficult time. We're still extremely heartbroken and furious about how HORRIBLE we were treated at Live Oak and we honestly don't trust vets anymore because of them. It's extremely cruel to steal someone's emotional support cat in the first place but instead of caring for him, they killed him. After finally being able to move into a home in February of 2025, we rescued 2 new emotional support cats. We could've had them spayed for free through a voucher program with the pound. But we would've had to take them to Live Oak. There was no way we were going to trust them ever again!!! So we were finally able to get them spayed at PETS Clinic. And yes we paid for both of them to be spayed. They were both spayed at P.E.T.S. Clinic.

Taeler was not a very courteous employee. I was treated in a very condescending way. I believe the…read morebusiness overall is good at what they do however this particular employee could use some training in customer relations.

This past week, Wagbnb took care of my six-month old puppy for her first-ever boarding stay. I had…read moreto leave town unexpectedly and needed a place for puppy to stay. Wagbnb booked her into a spacious suite at a moment's notice, sent lots of photos and videos of my puppy's stay, and made sure she was comfortable and safe. When my puppy was a bit too nervous for playgroup, staff immediately contacted me and arranged to do individual play with my puppy instead. Staff puts dogs' safety first. Puppy came home without being overtired, hungry, or thirsty. I rarely board my pets. When I do, Wag is the only place in town that I trust.

Easy five stars! Great atmosphere and attention to detail. Annie's fresh cut looks amazing.read more

The communication with the staff and the consultation was very professional. The staff is friendly…read moreand helpful. The salon is very welcoming and clean, I felt very comfortable leaving my puppy here for his first groom. They did a fantastic job on him and we have a plan moving forward to continue to train him to be comfortable when getting groomed. I looked around before coming here and I will only use this place moving forward. Thank you!

Horrible! I got my dog back from the grooming place and they cut him like he was a poodle. His tail…read moredidn't blend with his whole body. It was a mess. This is unacceptable. Don't get ur pet groomed from this place!

I am extremely disappointed in the service I received today, July 4th, concerning the grooming…read moresalon. I am a loyal customer in bringing my husky to the West Lubbock location 1 to 2 times each month for furminator, bath, brushing, teeth cleaning and nail grinding. We always over tip for the services and we buy all our pet supplies and food from this location. We also donate to the various charities supported by PetSmart. I'm in the mindset that loyalty goes both ways! We made an appointment over two weeks ago on June 15th with Dakota - we are always punctual - except for today, which proved to be very unfortunate. We couldn't find the leash and our dog decided he needed to go to the bathroom which put us a few minutes behind schedule. My wife called at 12:38 pm which was 8 minutes past our appointment time to let the groomers know that we were near the parking lot. I was incredibly surprised when she denied service and she stated that the appointment had already been canceled since we were 10 minutes late, so I went in with my dog to talk to them. I have to say that we were not privy to the 10-minute rule. I apologized to the young lady for being late - and again she denied me service. She curtly called a manager who called his manager, and we all had a long discussion over the philosophy of time. At one point the young lady stated that my tardiness will put them 45 minutes behind schedule. I have a degree in math, and I know that starting 15 minutes late does not calculate in finishing 45 minutes behind schedule. The manager told the young lady to work us in and he allowed her to simply say no. By this point it was 12:50 and the young lady got what she wanted - it was obvious that she simply did not want to groom my dog today. Also, the management lacks the authority to guarantee the same loyalty from its employees that I have given this store for the last 10 years. We were offered a slot the next morning at 9:30 am with a discount - which is a small consolation since we had to take the dog back home and missed our lunch reservations with family. All said and done - I am disappointed with PetSmart customer service today!

I can never express the gratitude I have for Dr. Hamid for helping my Daisy Mae cross over the…read moreRainbow Bridge. Daisy Mae was part Saint Bernard/Pointer and weighed 95 lbs. Due to her age, I wanted her to pass peacefully in her own home. Dr. Hamid was kind-hearted, compassionate, and understanding during this difficult transition. Thank you will never say enough for her help. Cheryl Butler

From the owner: CodaPet is a network of caring and skilled veterinarians who offer at home pet euthanasia services…read more View doctor profiles, schedules, get a personalized quote and book appointments online at our website. With a strong passion for the human-animal bond, Dr. Abdul became certified in this area and received additional training in geriatric and end-of-life care. Dr. Abdul's commitment to compassionate care extends to end-of-life services, as she offers in-home euthanasia. This approach allows families to say goodbye to their beloved pets in the comfort of their own homes, providing a calm and intimate setting during this difficult time. Dr. Cherissa Abdul Hamid's love for people and animals shines through in her dedication to veterinary medicine, making her a trusted and caring choice for pet owners seeking compassionate care for their furry family members.