This wonderful business will bring your fur baby home for an extra $15. I love this because I…read morewon't have to go to the vet crying and be handed my baby's ashes like it's a receipt. Thank you for this extra service.

The staff at Emerson are doing God's work. Tracey was unerringly kind and patient during an…read moreincredibly difficult time. She and her colleague always picked up the phone immediately; when I scheduled and then rescheduled a private service within a matter of minutes, they didn't bat an eye. I went to the facility this morning to see my baby. She had been carefully arranged with her little paws folded on her chest, and her eyes were nearly closed. She looked as if she were fast asleep. Her private service was that - absolutely private. I got her paw print this morning; I picked up her ashes five hours later. I hope I don't need to use Emerson's services for another decade or more. When my other baby does walk on, I will be taking her to Emerson. Thank you so much, Tracey.

Gentle, honest, kind staff. They didn't make me feel bad for…read moresobbing as I came to look at urns. They were gentle and never once pressured any sale during my visit but were kind in showing me all the options they had available. Everything was very reasonably priced, even their extras, like necklaces and such, were reasonable. They made sure my girl's little box was neat and tidy and sent me home with her little package and paw prints well done and clearly visible.

We were pleased w the professional cremation service and promptness…read more Thank you for your service. Highly Recommended

I just want to thank the staff that showed love and compassion to my English Bulldog Harley…read moreInfinity i can't express my feelings to yall on how the staff that worked so close to me in explaining every step on my (Fat girl) Harley Infinity passing i can't explain in words how I was so impressed how the staff took such great care of my fur baby. I held her little face so close to me when she took her last breath she was so relaxed and calm. I know deep in my heart yall took very good care of my angle the why yall cared for her there's no doubt in my mind and heart that she was in good hands. I want to send a special thanks to Dr Cummingham and her tech for the care they showed me during Harleys passing such awesome stuff that works there..... I know this Double J Animal Hospital is now my vet from now on. I recommend Double J Animal Hospital and the staff is amazing loving compassionate caring for others people's fur babies. The cost for caring for English bulldog was reasonable and affordable. I can't say this enough i thank yall for the service caring the love yall showed. I can't wait to get Harleys ashes home. Sincerely Charmin Skaggs Harley Infinity ( fat girl ) R.I.P fly high my angle momma misses you so much I love you more than words could ever say you'll always be momma fat girl never be another Harley Infinity you was the best best companion I've ever owed...

You neglected my precious Yorkie Ginga and she died in your care of a supposed seizure. I got a…read more"cold" call on Sunday morning less than 48 hrs after she was admitted with parvo. She had ONLY vomited once while there in your care and I was told "she died of a seizure this morning" I went to your hospital less than 45 min later and she was in vigor mortis! She had died several hrs prior to your staff calling me. You've blocked me from posting on your page on Facebook for calling you out. No courtesy call to explain that she had a seizure from more than likely hypoglycemia which is PREVENTABLE especially in YOUR CARE! When my husband and I went to see her she was solid, cold, her eyes were matted from crying and her bedding was wet!!!!!!! How disgusting! She deserved some dignity! She was my therapy dog! I loved her like my own child! How can your staff be so cold! I am requesting her medical records. The audacity to have me pay 1100.00 dollars and then you still request 43.00 plus dollars?? You killed my baby! Can you tell me with all honestly I will get HER ashes? I wasn't allowed to bring her home to bury her at my sisters ranch. We were told she was contagious. Explain to me why I was told admitting her in your care she would be monitored closely??? That's a down right lie! Had she been monitored you would have seen her get lethargic! Not from dehydration as she was getting fluids via IV. Or, was that a lie also?? I was charged for the most neglectful care ever. I'm disgusted! I'm and in pain! Block this message too! I will continue to speak out for my baby?

I was given a quote for $350-$450 for a dental cleaning on my senior dog. I was clearly just lied…read moreto, because it ended up being $670 out the door. I would not do any procedures here unless you have an actual quote in writing. Also, the receptionist is rude, I said that it is way higher than I was quoted and she ignored me, and no one said anything to me on the way out.

My girl split her nail very badly and her quick was exposed, worried about it getting infected i…read moredecided to take her in. We were seen quickly and her treatment was less than I was expecting it to be. The girls at the front desk were friendly. Happy with the care Sage got today ! Thank you!

When I first got to Lubbock five and half years ago I called quite a few veterinary clinics just to…read moresee which receptionist had the kindest sounding voice, Key Animal Clinic won. I believe the person I talked to all those years ago was Rachel, but I could be wrong. In the past I have been shamed to the point of tears by a vet*, so I was nervous about my first visit to the clinic with my cat of three years, nervous up until the point I met the vets Dr. Priya A. Dahanukar and Dr. Emily N. Shockey. They were calm and comfortable around cats. The whole experience was great. When I went up front to pay, they gave me a first time customer discount and some free advantage (they also did this when I brought in a new cat several years later . . . I guess the cats are the real customers ;-). I also met Dr. Key once before I had to move and in that brief visit he gave me a number of a person to interview for an article I was interested in writing! Over the five and a half years I went to Key Animal Clinic I never had a bad experience and I never had to wait that long to get in, which is nice, considering the mixed (cat and dog) waiting room. If I were a millionaire I would hire these vets as my personal on call cat healers, since I'm not a millionaire I'll settle for writing them a stellar review. Love to all the staff, techs, and vets at Key Animal Clinic, Katie *My bad experience was at Abilene Animal Hospital with Dr. Early

Very caring and willing to listen to concerns. Go above and beyond to determine what is wrong and…read moretreat the issue not just the symptoms. We take or dog and cat to them. Amazing from the moment you walk in the door until you are satisfied. They also follow up to ensure all is well after you are back home.

they are so patient and loving. they really do care for the dogs. this is our place and now my…read moregranddaughters will be bringing Penne and sandee also I highly recommend them and our dogs are spoiled Maliboo's mom

Superb grooming services, with great, knowledgeable, kind, and accommodating staff! Especially…read moretalented grooming our 3 Cavopoos!!!

Wonderful service! She loved our pups and they were so happy when we got home. All the extra…read moreservices she provides with the dog sitting is icing on the cake. And the pictures you get from your time away from your fur babies are good too.

From the owner: Pet sitting in clients homeread more

Dr. Ledford and clinic staff performed an amazing job addressing several serious issues for my…read morewonderful 9yo female purple heeler, Miss Jewel Lee. She was in a lot of threatening trouble for her life, which was very successfully addressed by Doctor Ledford. I cannot over-express my gratitude to this excellent veterinarian and her excellent veterinary techs. May God bless this team of professionals!

Dr. Bozeman is absolutely great. 3 Yorkie's and 1 Big Cat she has been taking care of them for the…read morelast 10+ years

They were Amazing! Didn't have to wait for a cut as I found with other shops. They were A-One!…read more Definitely coming back!

I've brought my dog here a few times and haven't had any trouble till this last visit. My dog is 13…read moreyears old and a collie, so his joints and legs aren't the strongest. I'm sure the groomer has had trouble grooming him because of his age, which is understandable. However, the last time I brought him, I thought everything was normal and it wasn't. I got the call, like usual, that he was ready to go. So, I drive up there, walk in and see him sitting there. Everything seemed normal, the groomer ran my card and I go to get my dog but he won't get up. She then finally says, "he's been like that since his bath". Now I don't blame them or think that they purposely hurt him, but what made me mad was that it was never mentioned to me till I tried to get him to walk with me. Why wouldn't they say something over the phone or even while I'm checking out? Makes me feel like they were trying to hide it. One lady ended up helping me carry my dog to the car, and I ran him to the vet. I think they just wanted him out cause I barely saw any concern for him from them. He's better now and it probably was just his old bones he was having trouble with but I feel like they were trying to deceive me by not saying anything. I won't bring him back there again, and I am so disappointed because I did like this place and have referred people to them. Anyhow, I've learned my lesson and will now ask if a groomer has experience with older dogs because this place does not seem to.