We just recently moved from Northern Indiana and have 3 dogs. On our long journey here one of them…read morestarted not feeling well and limping very bad. After reading reviews I decided to give them a try and I am so glad I did. They were all so nice from the very first phone call. They treated my pupper with kindness, respect and compassion. The Dr. was so thorough and explained everything. It turned out one of her hips was like trying to put a square peg in a round hole. She was in pain when we went in and during our visit had a clear picture of what to expect in her future. 3 days later she was pretty much back to her old self. They were all so wonderful I decided to bring the other 2 dogs to make sure they were in good shape. Definitely would recommend them. They were so very different from the vets in Indiana. Keep up the great work and superior service!

Beware!! for unnecessary charges. Be sure to ask each item they present how much will this cost…read more Dont pay or something you didnt receive They may sneak an extra 10 dollar charge saying we fit you in. Its not the same as it used to be.Place has changed! Watch out for Misti "tech" office manager. Could be the bad root of change. Condescending and blame shifter NOT professional. Probably floats the area from vet to vet. They "pretend" to listen. Dont always reply to questions. Overbook. Keep looking lots of vets in Lubbock. Very disturbing. Gave lots of chances. Sad its such a mess !

Dr oden insisted our dog was severely ill and needed to be put down. Claimed to do 400 dollars…read moreworth of tests. We felt in our gut dr oden was out to do nothing but get money from us. We are traumatized by this. We told my 11 year old our dog would have to be put down and she begged us to reconsider. If we hadn't listened to our good judgment chopper would be dead. Dr. Oden deserves to lose his license for this injustice. Shame on him. Not just that his staff are weird, creepy, and rude also out to squeeze every penny out of animal lovers.

I would give this place a 0 if it would let me. My Dog is still alive after Doctor suggested we put…read morehim to sleep. The doctor couldn't even figure out what was wrong with the dog so said it was his time to go. We really didn't think it was time for the dog to die so we went home instead. We spent over $400 for the vet to tell us the dog is dying. Now it's over 2 months and the dog is doing better than he was before he got sick and we took him to this vet clinic please do not go to this place or listen to what the vet has to say please be aware that this Doctor will steal your money and kill your dog all in one trip. Please go somewhere else. This place does not care about your pet.

Amazing vet clinic! The best care my cat has ever received! I was so nervous to try a local vet…read moreafter moving to Lubbock, but I'm so glad that I gave "Above & Beyond" a shot. They truly went "Above & Beyond" for my 6 year old cat!

The vet is a salesman, not a vet. He will not even attempt to diagnose your pet without…read morerecommending some sort of paid test first. My cat had symptoms and he refused to even attempt a diagnosis, and tried to sell me on a blood panel. I took her to a different vet, and she just had a respiratory infection. This has happened 2 times with 2 separate pets. They also charge more than $30 extra for check ups than other vets in Lubbock

Live Oak Animal Hospital is great! Dr. Patridge went above and beyond with the care she provided…read more The entire staff is kind and always willing to help. If Boo could write her own review, she'd give it 5 paws... and maybe a bonus bone.

My son and I are victims of domestic violence that's still happening today. In February of 2024,…read moreabout a week after I started a new job, after being unemployed for about 7 months, one of our emotional support cats, Lucky, was sick so we took him to this vet clinic. They completely refused to work with us at all with the cost of the surgery that he needed. And my credit was horrible. They coerced us into surrendering him. Then they killed him. About 2 months later, we were homeless. From April 2024- February 2025. In July of 2024, we had to put our other emotional support cat down. He was 18 years old and he was suffering. So we didn't have any emotional support cats to help us through that extremely difficult time. We're still extremely heartbroken and furious about how HORRIBLE we were treated at Live Oak and we honestly don't trust vets anymore because of them. It's extremely cruel to steal someone's emotional support cat in the first place but instead of caring for him, they killed him. After finally being able to move into a home in February of 2025, we rescued 2 new emotional support cats. We could've had them spayed for free through a voucher program with the pound. But we would've had to take them to Live Oak. There was no way we were going to trust them ever again!!! So we were finally able to get them spayed at PETS Clinic. And yes we paid for both of them to be spayed. They were both spayed at P.E.T.S. Clinic.

I was given a quote for $350-$450 for a dental cleaning on my senior dog. I was clearly just lied…read moreto, because it ended up being $670 out the door. I would not do any procedures here unless you have an actual quote in writing. Also, the receptionist is rude, I said that it is way higher than I was quoted and she ignored me, and no one said anything to me on the way out.

My girl split her nail very badly and her quick was exposed, worried about it getting infected i…read moredecided to take her in. We were seen quickly and her treatment was less than I was expecting it to be. The girls at the front desk were friendly. Happy with the care Sage got today ! Thank you!

Let me preface this review by stating that my senior dog, Sugar, hurt her hind leg playing with my…read moreSister's rambunctious puppy, while I was travelling. Sis, did not have a car to get Sugar to a vet right away, so I took to yelp to find a reputable place to take her as soon I got back in town 2 days later. In the meantime, my Sister did her best to brace the leg, in case it was broken and made Sugar a comfortable as possible. I get home and take Sugar to her appointment with Dr. Linn. She takes one look at the leg, which his a little swollen, and states that she has no problem taking an X-ray of the leg, but to save me some money, she refers me to the Live Oak Animal Hospital down the road, since her in house orthopedic vet is actually on vacation. She basically did not want to charge me for an X-ray if it was possibly broken and there was no one that specialized in broken bones there to really help. She gave me the number to Live Oaks and explained that they were usually pretty busy but because they were a larger capacity animal hospital, with more orthopedic specialists on hand, they would be better equipped to help. Dr. Linn and her staff did not even charge me for the consult so that impressed me that they were not out to do a quick cash grab. I would certainly go back to this office again for regular vet needs for Sugar since they were so kind and empathetic.

Since Dr Lynn and Dr Jones retired I do not recommend this hospital any longer. Before it became a…read morecorporation with other vets, Dr Lynn and Jones were so loving and would work with you to help your pet get well. We had been a patient for probably 30 years and we needed a place to quarantine our Husky for an event that was not her fault! The managers would not take her and the girl on the phone was extremely rude. The manager said it was not the place for here! What! We had gone there for 30 years. You know my Husky! We had to take her to a vet out of Lubbock. I do not recommend this hospital any longer.

dr Johnson and Richard's have seen both my dogs ( silken windhound and cavalier King Charles…read morespaniel ) and treated very well . they are thorough , caring and sensitive to my needs and my dogs .

The staff here today was extremely great and very kind. I…read moresaw a stray dog get hit by a car. I called numerous vets that had different excuses on why they couldn't take the dog for treatment. The staff and acres north were very kind over the phone and put me at ease. I got the puppy to their office and they immediately came out to get the puppy. They kept me updated the entire time. Great overall experience. Would recommend 10/10

$3500 for a c section and they never answer their phone anymore…read more This place was great in the beginning, they are getting greedy.

Best vet ever! Owning a pet can be super emotional and they take time to help you understand your…read morepets health challenges and they address them without rushing you through. I have taken some crazy serious issues to this team and they stick with you! Dr. Heatwole saved my cat's life, Dr. Bridge has been through some of the toughest decisions with me and I consider her a friend and Dr. Cloud is always caring and concerned and they all give top notch care and I'm so fortunate to found a vet home with this great team!

This clinic is fantastic and Dr. Propp is kind, upbeat, and genuinely concerned for and dedicated…read moreto service and care. What a refreshing experience in a time when service and connection to the end user is often neglected.

my baby died here. pushed the rabies vaccine or would not be seen. im forever shattered, empty and…read moreregretful. will never forgive myself to have trusted. my bby was sedated for mor than 6hrs and life was over. I cant go bk to change itwish i wouldve taken the poison. Was charged 1k plus $20 for a box.

Old school vet.... But I can say very busy people in and out and all seemed to be very pleased with…read morethe service they received... we was very pleased! He was straight to the point and very good. It was very reasonable probably the most reasonable we've seen in a long time. If you want that fancy building cause that's what you feel heals your animal or better care lol I can assure you we got better care here and answers than other places that's for sure. 10/10 for us

I always brought my bully here to get her shots well I have new dog a cane corso so I decided to…read morebring him to the same place the lady that answers the phone and does the paperwork so nice and sweet but the guy that gave my dog his shots was very rude I was trying to pay the lady and he kept screaming at me saying get that dog out of the office it smells like his anal glands are out he was yelling making both of my dogs very nervous very bad experience I will never go back and I love talking to that lady I gave two stars because of the lady