Don't bring your pets here if you expect them to be properly cared for. After my pet received an…read moreenema, they were left sitting in their own feces overnight. I was appalled that no one took the time to clean them after the procedure, and I ended up spending hours cleaning my pet. To make matters worse, the vet complained about my pet directly to me, which I found highly unprofessional and unethical. Based on my experience, I cannot recommend this clinic. Side note: I do believe they have a preference for dogs and do not treat cats with the same care. Cat owners, steer clear!!!

Everything went well! Doc saved my great dog with the help of amazing staff. Amazing grace and…read moreextended life for a wonderful companion, my sweet dog!

My review is for Sara Raschke and her assistant that helped me with my doggo on the 15th…read more Alma was my 14 year old chihuahua mix that I've had since she was a puppy. Recently she went from fine to down hill. She stopped eating, she was always wanting to sleep, and she started getting weak. We tried changing food and it worked for a bit but not for more than a week. It was like she enjoyed something new and more enticing but she couldn't really stomach it anymore. It then got to the point where she struggled to breathe. That by far was the worst thing watching her suffer like that. It happened slowly within a few days and I hadn't even noticed at first. But the last night I felt like something was wrong. I figured schedule a vet appointment in the morning and see what's going on but when she woke me up at 3 in the morning scratching at my bed I knew that was her last night. She was having a hard time sleeping that night because the ability to breathe was becoming harder, through the night I sat there and comforted her with every gasp she made and every time she would try to close her eyes to sleep she would panic when she couldn't breathe again. By morning she was exhausted, I held her to stretch her diaphragm as much as I could and it helped. We loved on her and said our goodbyes, got her some last minute McDonald's and whip cream, and headed to the vet. I was devastated when we got there and my sister had to do all the paperwork. They got us back relatively quickly and my poor dog was so tired she didn't even bark at new people like she would usually do. That cemented in my head that this was the right thing to do when I had to euthanize her and it was the hardest decision I've ever had to make. The vet and her assistant were extremely kind and considerate to Alma and I. They didn't rush anything and they made the process as calm as possible given the circumstances. They told me what would happen in advance and even let me hold my baby in my lap while the procedure was taking place so she wouldn't be afraid. I think it was the best possible scenario I could have when it comes to letting my best friend go. So thank you so much, Miss Raschke. And to the young woman that helped you that day. You both helped me that day more than you know and I'm so glad we got put into your care

Live Oak Animal Hospital is great! Dr. Patridge went above and beyond with the care she provided…read more The entire staff is kind and always willing to help. If Boo could write her own review, she'd give it 5 paws... and maybe a bonus bone.

When I first got to Lubbock five and half years ago I called quite a few veterinary clinics just to…read moresee which receptionist had the kindest sounding voice, Key Animal Clinic won. I believe the person I talked to all those years ago was Rachel, but I could be wrong. In the past I have been shamed to the point of tears by a vet*, so I was nervous about my first visit to the clinic with my cat of three years, nervous up until the point I met the vets Dr. Priya A. Dahanukar and Dr. Emily N. Shockey. They were calm and comfortable around cats. The whole experience was great. When I went up front to pay, they gave me a first time customer discount and some free advantage (they also did this when I brought in a new cat several years later . . . I guess the cats are the real customers ;-). I also met Dr. Key once before I had to move and in that brief visit he gave me a number of a person to interview for an article I was interested in writing! Over the five and a half years I went to Key Animal Clinic I never had a bad experience and I never had to wait that long to get in, which is nice, considering the mixed (cat and dog) waiting room. If I were a millionaire I would hire these vets as my personal on call cat healers, since I'm not a millionaire I'll settle for writing them a stellar review. Love to all the staff, techs, and vets at Key Animal Clinic, Katie *My bad experience was at Abilene Animal Hospital with Dr. Early

Very caring and willing to listen to concerns. Go above and beyond to determine what is wrong and…read moretreat the issue not just the symptoms. We take or dog and cat to them. Amazing from the moment you walk in the door until you are satisfied. They also follow up to ensure all is well after you are back home.

I have been taking my pets here for over 3 years. Everyone has been amazing to my dogs and me. The…read morefront staff has always been really nice and provided quotes that are very close to what I pay. They explain my charges after I neutered my dog, which was less than what I figured. I'm relocating for a new job. I'm truly going to miss everyone here.

I was given a quote for $350-$450 for a dental cleaning on my senior dog. I was clearly just lied…read moreto, because it ended up being $670 out the door. I would not do any procedures here unless you have an actual quote in writing. Also, the receptionist is rude, I said that it is way higher than I was quoted and she ignored me, and no one said anything to me on the way out.

FVC was not my first choice; I wanted somewhere closer to Tech's campus and relied upon the…read morerecommendations of Lubbock locals (both of whom held administrative roles at TTU). However, it was ultimately a Yelp review that led me to FVC. After adopting my dog from a no-kill shelter six months ago, I opted to stay with my mom's local tried and true vet in Denton, Texas. Disenchanted after two godawful experiences there (not anticipating the potentially deleterious effects of taking my fur baby off of a medication for a chronic condition, prescribing the wrong dosage based upon my dog's weight, and charging me extra to correct the medication), I was determined to find "the" vet for us in Lubbock, somewhere near Tech's campus. The vets referred to me by Tech's faculty failed to return my phone calls. Their glossy, professional websites offered me an e-mail address which to contact, but I never heard back. I scoured Yelp in search of "the" vet. It was a review of FVC written three months prior, documenting how one of the practice's vets followed up with a pup's owner following its appointment and ultimately summoned assistance to dig an elder dog's grave following the family's tragic loss. You don't come across such unbridled compassion and selflessness, nevertheless from a paid practitioner. I knew this was the vet. My experience at FVS was phenomenal from start-to-finish. The vet and vet tech genuinely care; they offer dynamic, comprehensive insights and keep the "big picture" in high regards. They thought ahead, and were careful to share the prices for additional tests/medications with me before performing or prescribing them. I have found a lifelong friend in the vet tech, Megan, and a trusted resource in the vet. Even the desk woman put a smile on my face. It was she that phoned me a week later to ask how my fur baby was doing and if I had any follow-up questions. You won't find a vet or clinic like that at FVC anywhere else. They absolutely set the standard.

Avoid at all cost...BEWARE!!!! Do not go to this vet, they don't have a clue!!! They will over…read morecharge you and the place is dirty, they are rude!!

We've brought a couple of dogs here from when they were puppies and have received nothing but top…read morenotch care.

Great staff, friendly service, truly dedicated to helping your pet. The vet and the assistant were…read moreso gentle and affectionate with my older dog. Great prices, great service. Highly recommend!

Kayla is the best tech! She is very helpful, respectful and caring…read more I will never believe she was rude to any client. Whoever leaves a horrible review claiming she cussed out a client is outright lying!!!

Long review so if anyone's in a hurry, just FYI - Don't come here if you or anyone you know has a…read moredisability. This place should not be in business. Story time. My wife has Autism and has complex PTSD and other comorbidities. On Thursday, vile vet techs 1, Becca tried to charge my wife $95 for a $25 medication, then claimed it wouldn't be until Monday before they would process the refund. Becca then tried to copy down her debit card's entire 16-digit number, exp. date and cvv! My wife decided that was pretty sus so she said she needed Becca to give her the card and the sticky note with the card info and she would come back Monday, which Becca responded to by claiming they were going to deny her refund if she didn't let them have it! Then, after she threw my wife's card at her and hit her in the face but insisted on keeping the sticky note, Becca then tried to mind game and gaslight my wife by screaming at her to f-ing calm her t*ts and stop threatening her and quit yelling. My wife was standing there with her arms crossed not threatening her, and she was speaking with a loud tone but not yelling. This made my wife start to escalate, at which point she did yell, and Becca said I f-ing told you you were yelling you stupid B* and laughing at her. At that point, vile vet tech #2 Kayla came into the room and Becca visibly calmed down to make my wife look like the crazy person. Becca called her a Karen and said she didn't want them to keep her card info on file. My wife tried to explain her condition and the situation, but Kayla didn't care and told her that her card info being stolen wasn't a big deal, she needed to calm the f-down and shut her f-ing mouth, no one cares about her f-ing problems and everyone's got problems. Kayla told my wife they would get her the refund before finally handing over the card info, and my wife decided to leave before she escalated to meltdown levels. She then said she was leaving and they tried to interrupt her as she was trying to leave, Kayla cussed her out and called out "I hope you wreck, go to hell, F-you you F-ing B" as she walked out the door. I was furious when I heard this so I had to spend my lunch break going and confronting them. They decided they couldn't take the same emotional liberties with me that they had with my wife for some reason. I was trying to keep myself calm but had a stern look on my face, was visibly trembling, and I'm 6'5", 270lbs, so that might be why. When I told them who I was and why I was there they magically had the refund receipt ready. Wow. So much for the wait until Monday bs. Then they spun this entire story about how it was all a big misunderstanding and they were sorry and they wanted to apologize. I was confused and thrown off by this, so instead of chewing them out, I said I would let her know but no promises. At this point, my wife came in to see what was taking me so long. I turn around and tell her what they said, and they start smirking and staring her down while my back was turned. (My wife was recording on her phone so I saw it on the video.) I feel ashamed and humiliated that they duped me and I regret that I didn't back my disabled wife up the way I should have. My wife, who was justifiably upset, then said they were not sorry and she did not forgive them, at which point Kayla said in a mocking demeanor "since that's the case, Becca, call the police." This was the first time in the whole process that they asked anyone if us to leave or threatened anyone with the law. Words cannot describe how viciously livid I am with these people and this place. Becca and Kayla are abusive psychos and should not have any kind of job interacting with customers! If that place still tolerates their behavior they don't belong in business!

I was so impressed with Live Oak Mobile Clinic! My dog was unable to walk and I had to put her to…read moresleep. There team was so professional and made my baby comfortable before she passed! Thanks to this team my experience put me at peace! Thank You for making this horrible day peaceful for my dog! I highly recommend the mobil unit! This is the first time I had to use it and I am so glad I called.