Jessica was an absolute rockstar server. food was delicious. had the grilled chicken burger and it was amazing. my partner had the double cheese bacon burger and it was huuuuge and delicious. Jessica was just an absolute LIGHT!!!! also the outdoor patio was nice to drink a beer on; good breeze on a sunny day; good vibes and casual ambience for lunch or a quick dinner read more

I'm not so sure about charging extra for extra sauce. Sometimes the burgers come out with not enough sauce. Sometimes people have different opinion about how much sauce is the right amount of sauce. To try to save money on sauce is just not the right area to focus on. If money is being lost in sauce. Something is wrong. Find other areas to save. This is just not what I expected at hook burger. read more

Hook Burger is an excellent spot if you want a classy burger with beer or wine to wash it down with. I got myself a classic burger and sprung for some jack cheese (american and blue were other options.). I'm also a sucker for carmalized onions. Once you order, they'll give you a number plate to put by your desk and they'll drop it off at your table. Located near some mega shopping center, it's a good place to rest up and recharge after a marathon day of shopping. The bathrooms were also nice and clean individual accessible bathrooms The main entrance seems to be in the back by the parking lot with a nice outdoor patio area that's heated for comfort. There is a TV, but they had limited channels. There were no games available for us to watch. read more

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I was craving burgers and haven't been back here in years. I got the California burger, but made it a double because I was hungry. I'd say overall the burger was good nothing too exciting about it. The avocado looked like an ice cream scoop. The fries were pretty good nice and crispy with every bite. The service was great. Greeted with a warm cheerful welcoming. The burgers are on the expensive side but I'd say the quality of the meat is better than the competition. read more

Hook Burger - California Burger - Burgers Near Me - Pasadena, California

Recently I ordered the cheeseburger, fries and a drink. The fries were crispy and just the way ordered. The burger was cooked with the cheese melted just right. I recommend think burger any day of the week. read more

Parking- A+ Private lot with a ton of free parking spots. Always a big plus! Service- A Servers are all super nice and extremely good at what they do. Took our order no problem and food was brought out to us in a timely manner. Food- B Tried the mushroom burger, hook burger, spicy chicken sandwich, and the trio with fries, onion rings and sweet potato fries. My favorite was definitely the mushroom burger with the melted cheese and tender juicy patty. The hook burger was also good but a little bland. The chicken sandwich was decent as well but no comparable to some of the local chicken shops. The trio was good as well but the portions were way too small for what it costed. I believe I only had like 5-6 pieces of onion rings. Ambiance- A Restaurant is clean and the employees are constantly cleaning after each party so that there aren't any dirty tables just sitting there. Great atmosphere. Price- C This place is very pricey for what it gives. A burger is typically $10+ and the sides are extremely expensive for what they give you. The trio was a complete rip off for the price. The burgers are tasty but I don't know if I would pay that price tag. Overall- B- Food, service and ambiance were great. Just not too good for the wallet for what it gives. read more

The mushroom burger was great and the fries perfectly salted. I wish the burger included a skewer or a wrapper, too prevent the patty from slipping off the bun. read more

Really enjoyed this burger joint. My daughter got their basic burger and it was delicious. I had the chicken club and it was the best club I've had in a while. The fries were crispy and the cesar salad was huge. It's an order and pay first place and then the food is delivered to you. Kinda like the habit. Customer service was good and establishment clean. I'd come back read more

Service was quick as you place your order at the counter. Food was delivered to our table with in 10 minutes and this burger I ordered tasted really yummy. The onion rings though wasn't all that good but passable. I liked the Hawaiian burger with that slice of pineapple and juicy overall burger just kinda melted in my mouth. The place was clean and lively and our seats were comfortable and cushy. They also offer outdoor seating so that'll be nice during the summer months as it's covered so you have that shade. I think I was still hungry afterwards so that burger was a bit small but initially hit the tummy spot. read more

Hook Burger - Pineapple burger - Burgers Near Me - Pasadena, California

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I was craving for burger one day for dinner and my husband been wanting to try hook burger for awhile now, so we decided to come here. I got the mushroom burger and my husband got the original hook burger and added blue cheese on it. We both like the burger and like how light the burger was. We didn't feel bloated after eating the full burger. The onion rings was nice and crunchy and a nice onion inside. It was my husband's favorite. The sweet potato fries is my favorite. You can't go wrong woth and of these two sides. There are indoor and outdoor seating which was nice. And a couple of TV inside. Overall a great burger place to have any time of the day. read more

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First time here. We were in the area from out of town and thought we'd give them a try. Upon entering the restaurant, it was extremely hot. Uncomfortable to say the least. The service was ok. She took our order, another lady brought it out. Nothing special, minimal smiles, minimal conversation. The food was ok. Edible. You can tell the patties are frozen prepared patties. No flavor to the meat. Fry and onion rings orders were rather skimpy for the price. The shredded lettuce on the burgers was the worst. It made it extremely difficult to eat the burgers. Presentation was on point but this burger was mediocre at best. read more

Hook Burger - Hook Burger with cheese and bacon added - Burgers Near Me - Pasadena, California

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Management needs to work a lot on supervising and maintaining minimum standards for cleanliness on the seating area.

I was in the nearby area and decided to stop for a lunch. I ordered a hook burger and fries. The order took almost 20 minutes to arrive, which is probably the longest I've had to wait for a hamburger. The hamburger itself was delicious. I loved the toasted bun and generous amount of grilled onions. The patty was thick and meaty. The lettuce was very leafy and gave a nice crunch as well. The fries were also a mix of crispy and slightly soggy, which is my favorite kind. They were lightly seasoned with salt but otherwise generic. Overall, the hamburger and fries were tasty. I especially liked the hamburger because of the extra amount of grilled onions. For the price, the food is definitely worth it as well. read more

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The smell of grilled onions was permeating the air when I was getting ice-cream half a block away... I ditched the ice-cream spot and made a straight beeline to Hook Burgers. Great burgers for a great value. For $8.95 bucks or so you get a 5 oz patty burger; add $1.50 to double the size. A gourmet-ish burger for under 11bucks. My favorite here is the mushroom burger (fresh mushrooms and garlic sautéed with chopped bacon, sour cream and chives, jack cheese, greens, tomato, dijon-mayo). Cobb Salad is great too. Skip the fries, not good. Friendly service. Nice outdoor/indoor casual seating. Plenty of parking. read more

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some of the best burgers in socal Near east pasadena better than any other burgers read more

Friendly staff and very clean. Prices are reasonable. Hubby said it was one of the best burgers he's had in a long time.

Tried the pastrami and it was delicious, please keep it I will definitely have it again

Excellent hickory burger! It has bacon and fried onion with bbq sauce! The Hawaii burger is also great! It is a clean fast food restaurant even though it look like a sit down restaurant from the outside! read more

We are locals and we order from Hook burger 3 times a month. Never had an issue with ordering online or over the phone until they updated the app. For some reason the app was not allowing me to order petite meals and I was forced to call in my order. I did noticed the total price that was given to me over the phone was slightly higher than the app. I checked the receipt and noticed a "CHARGED TIPS". We were not informed or happy about the additional charged. The app does not allow for us to upload the receipt to accumulate points. The food is always great but I think we will be taking a long break. read more

Hook Burger - Receipt - Burgers Near Me - Pasadena, California

Just got onion rings but they are pretty freakin good. Super crunchy, onions are sweet. Maybe a little too much batter, but that's ok. Satisfied my crave for something fried. Ordered to go and they were on pretty much ready on the dot. Interior looks nice and it was decently busy for a Saturday night. read more

Hook Burger - Onion rings - Burgers Near Me - Pasadena, California

Great food the CA burger onion ring and cold beer great. Great atmosphere and both of the gals when you order were outstanding and stunning. Great table service very high quality food. Check it out. read more

This place is insanely good!!! I don't have any food pictures because I never remember to stop a moment to capture all the so goodness of what they create. I'm not usually an onion ring kind a girl but they are the best I've ever had. Can't go wrong with their burgers, they are so fresh and the flavors are out of this world. You can add and take out anything you want to customize to your unique flavors. What are you waiting for?? Get in your car and get your grub on! read more

Hook Burger - Dining area - Burgers Near Me - Pasadena, California

I don't have too much to say ... the staff here is friendly, and they make a pretty tasty burger! I particularly like that the restaurant gives you a several different choices for what type of cheese to add to your burger, which is something I can't say that I've encountered anywhere else before. The prices seem pretty reasonable for the quality and portion sizes of the food. Plenty of free parking is available, and they have patio seating available. I honestly can't think of anything this place could have reasonably done to make my experience better (they even put up an American flag inside), so ... why not 5 stars? I'd definitely come back here again. read more

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I had my heart set on the California burger, even rehearsed the order in my head but I last minute went rogue and ordered the spicy chicken sandwich. Why did I order a chicken sandwich at a burger joint? No clue but no regrets. I really liked the sesame bread they used and the chicken was crispy. Every bite was a good time. I took a bite of the hickory burger and it was amazing. I hope to come back one day and order the California burger. Onion rings are also really good! It's super crispy and not soggy at all. One order may look and sound like not enough when you are hungry but they give a lot! We ordered 2 and basically left one untouched. read more

Hook Burger - Crispy chicken & onion rings - Burgers Near Me - Pasadena, California

Came to hook burger for an early lunch on Sunday. Not too busy and outdoor and indoor dining was open. Employees were wearing masks and service was great. I got the mushroom burger and wife ordered the hook burger with onion rings. mushroom burger was chopped mushrooms with chopped bacon and cheese. Bacon portion seemed liked less than a slice a bacon. Hook burger is their standard burger without cheese. Both items were decent but not anything to rave about. Onion rings were burned. Over all a 3 star experience probably won't go out of way to come here. read more

Hook Burger - Mushroom burger - Burgers Near Me - Pasadena, California

Well, the food looks good at the menu. The service is kinda well what you expect from somebody who doesn't care makes me worry about the care they take baking the food.2 stars read more

Hook Burger - What are the rudest people ever met? - Burgers Near Me - Pasadena, California

We've passed this location so many times but only today we actually tried it! I'm glad we did because we really liked it. The burger patties are pretty hefty, makes you believe that saying, "you get what you pay for." The burger was tasty but the side of onion rings a but a bit over cooked, but no matter! The Hook Burger combo is $12.95-not bad, actually for the quality that you get! The location can't be beat! The Not ambience and interior is pretty nice, cool, modern, hip feel. It's basically a classy fastfood joint. Nice interior, spacious, neutral gender restrooms. I still give it 5 stars! , this is now my new go-to burger place! read more

Very good customer service and the turkey burger was good. The employees was very friendly when i order my burger I said to the cashier to cut it 1/2 half read more

This is a great spot for a turkey burger and a regular burger as well but it's hard to find a good fresh turkey burger but hook burger nails it every time, the ambiance is nice and staff is always on point, I definitely recommend this place. read more

Recently I went to Hook Burger after many years of abstinence... I forgot how good it was. It was at an off peak time so there were very few people there. The lady that helped us out was not rude but not welcoming, she followed "the script". I do enjoy the ambiance there, seats are comfy, wooden details and "americana" decor... made it feel a little bit like a fancy restaurant in a small town. Overall I enjoyed the experience, would definitely return for the food and location. read more

Delicious, juicy, charbroiled...did I say delicious? It seems like prices at fast food burger chains have gone up considerably. Why overpay for a meh burger when you can have a WOW burger for a few bucks more. Well worth it! I will be coming back soon. read more

Service is always great and with a smile and the food is always great! Thank you. Easy to order ahead on the app if you are short on time read more

Hook Burger - Kids grilled cheese - Burgers Near Me - Pasadena, California

Today I went to eat a salad and grab a drink with fries and found staples in my drink I came to the car saw it went inside to get a refund and they told me that is impossible and manager accused me of putting the staple will never eat here again read more

We are officially Hook! Have been eyeing this joint for a long time, finally came in today after a Pop up pet adoption hosted by the Pasadena Humane Society. Hook uses Martin's potato buns , which use high quality ingredients that make the bun marshmallow-soft and sweet. Their fresh USDA lean beef is very juicy and lightly salted. They have different sauces on the side to pair with and it's not often you see a burger restaurant that provides A1 sauce. We ordered the Hook Burger and the California Burger, both are delicious, but if I have to pick I would pick California Burger because of the arugula vs the lettuce. Cali burger also comes with a nice scoop of avocado. The shakes are made with real ice cream and with the whipped cream, who can resist! read more

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The price is awesome. We spend less then $40 for the meal and 2 beers. Love the patio area if you want to catch some fresh air. read more

Hook Burger - Smoke bacon and hook burger, onions rings and fries with beer. - Burgers Near Me - Pasadena, California

Always great service and food here! Hook Burger is one of the permanent choices in my takeout burger rotation in Pasadena since the burgers are always fresh and filling. The 100% fresh lean beef makes me feel better about eating a whole burger for a meal. My fav item is the brown sugar sweet potato fries! The milkshakes are also yummyyy. My goto burger is the Maui Burger (grilled pineapple, melted jack, teriyaki glaze, green leaves, tomato, and mayo - $8.25) but sometimes I'll go for a good ol' Hook Burger ($6.95). There are lots of options including veggie ones. If you're looking to step up your fast-food burger, take a visit here. I'm glad that they do online ordering, takeout, AND deliveries. read more

Hook Burger - a sandwich and fries on a picnic table - Burgers Near Me - Pasadena, California

This Hook burger has the best customer service I have ever experienced in my life. Melissa and Jessica are the nicest and most hospitable workers I have ever met. I dropped my food right in front of the restaurant, fries all over the floor, sauce all over the floor, and they saw from inside and made us a brand new batch on the house! They also gave us extra sauce. If you go to the most fanciest restaurant you would never get this kind of service. May God bless them, their hands, and their business. I am truly moved by their kind hearts. God is good Amen Hallelujah! read more

Hook Burger - This is after I cleaned up the fries. But God bless these workers. Best fast food restaurant ever. - Burgers Near Me - Pasadena, California

Delicious turkey burger. Great opinion rings. Very nice server. Decor is better than chain fast food places. Good parking available.

I tried this place for the first time! I got the impossible burger, boy the texture did not disappoint. It was very good, I thought there was real meat in there, you can't even tell it's impossible burger. I love the trio of fried foods, sweet potato fries, onion rings, and regular fries! so good, onion rings so crispy! Service was impeccable ! Will be going here much more now! read more

Really, really good. I've passed by this place no short of a dozen times within the last several years. I'm leery of burger joints as a whole because they seem to serve only set burgers and there is no room for upgrade or even downgrade. This one really surprised me. When I entered alone, my wide eyes and shy demeanor (I'm actually like that 24/7, but I have a review to write and a story to tell) must have signaled to the staff I was new. So, they guided me through the burgers on the wall and recommended the famed California burger that is the most popular. I normally don't like to choose the most popular listing on the menu for the simple fact that sometimes it can really, really suck. But I was sold. I took my place at a booth and anxiously awaited my food. I didn't have to wait too long at all as it came less than 10 minutes. Mind you, it was late at night and the restaurant wasn't too busy. My food was amazing! The burger was significantly bigger than I thought it would be so I only had half of it and shared the other with my husband. The fries were cooked to perfection and not overly salty. I highly recommend this place! Great service and great food! read more

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