The cost of the product and installation service was outstanding. Great communication between…read morecustomer and ITS Hawaii.

The products and services I got from Mike (the owner) and his crew were outstanding. I highly…read morerecommend ITS Hawaii for individuals or companies looking for high quality products and services, and services in general after the install. Pricing is also more than reasonable in view of the the given quality from ITS.

Quick Summary: Chris is knowledgable and meticulous. He delivered an incredible home theater…read moresystem that our family thoroughly enjoys. If I had to build another system, I would use Chris and Home Theater Solutions Hawaii. Chris came recommended by our contractor who said he would not work with anyone else on a home theater. Our meetings mapped out the specifications for both the system as well as the room construction so they complemented one another. I appreciated being included in the communications so I could understand the impact of the changes on the final design and offer input. What I appreciated most was Chris' expertise in matching the equipment to my budget. While I did a ton of research on speakers and projectors, I lack the practical experience of pairing devices together into a system. Through numerous conversations, Chris was able to understand what I was looking for and tweaked the equipment list accordingly. I started the process looking for an Atmos 9.1 system and am incredibly happy with the 7.2 setup I have now. I also appreciated that he didn't go significantly over-budget and I never felt like he was trying to up-sell anything to me. These systems run the cost gamut so there is always an upgrade to be had. The equipment cost was at the high-end of what I wanted to spend, but the end result completely exceeded my expectations.

Chris Lam of Home Theater Solutions designed and installed a terrific audio system for our home! My…read morehusband and I are not technophiles -- we are truly technophobic dinosaurs, but Chris guided us in creating a system that works beautifully and gives us the gift of great music every day! He gave us such good advice in choosing the different components and his unending patience was much appreciated! He created a design to truly fit our needs, guiding us through the many options possible. He generously spent time answering our many questions and was so patient, kind and warm. There are people who are experts who make you feel embarrassed when you ask a simplistic question. Not Chris -- he answered every question respectfully. He wanted to help us understand and make us happy with our system. Whether you're an audiophile or a neophyte, you'll be lucky to have Chris helping you. Chris and his brother installed our system and what a great team they are! They are wonderful to work with and so trustworthy!

I wanted to cut the cord with my cable company and lower my monthly bill. After researching online…read moreand using ChatGPT, I thought I had found a solution that fit my needs. I reached out to several services on Yelp, and Hawaii Tv Installs provided the best resolution. Chris took the time to speak with me, asked thoughtful questions, and ultimately recommended a better solution by utilizing the services I already had and it didn't require his services. He truly has his "potential"customers' best interests at heart.

I don't write reviews much but I feel this is warranted. Chris was easy to work with. He took his…read moretime and is very thorough in everything he did. He included me in the process of how I wanted the mount to be. You could tell he had the experience with mounting TVs. Cleans up during and after the install. I would highly recommend Chris. I used him for an 85" and 75" tv.

Great service: clean and quick! Responded immediately and did the job that day After a Costco…read moreinstallation got postponed twice! Recommended for tv install/ mount professional.

Bought a second hand stereo system hooked it up no sound. Called these guys to check it out told…read morethem everything I did and went through the set up to see if they could help me. They checked through everything I did they said everything looked right. They called in their master tech, he came in with a condescending tone he questioned me about my system and how I wanted the system to run. The master tech unplugged some wires and said the receiver is broke and he can't do anything else about it. They charged me $224 for that. So I was sold a broken receiver for $380 and $224 to confirm it was broken, a $604 dollar loss. They said , "call us when you get a new receiver." I asked, will you install it for what I paid today? Thinking since he was charging me for an install but did really install anything. He was like no, I will charge you again.

Nick was awesome when he installed my tv mount in the backyard. He was very professional and…read morehelpful. He made recommendations as to where to mount so viewers can see the tv from all angles without straining their neck, which I took. I highly recommend his service if you want the job done right!

From the owner: We specialize in mounting TV's onto walls for residential and commercial clients. We also deliver…read moreyour new Tv, we can hide wires in the wall, and we install sound bars on the wall under the Tv. We can provide mounting brackets, wire concealment kits, and HDMI cables as well. Any shape, any size Tv we can mount for you!

I have had installation of my home theater for many years, and I only write a review now. Cary and…read moreCheryl did a fantastic job installing my TV and audiovisual equipment. How he was able to place the back speakers on the wall without any visible wires is magic. Recently he did an upgrade of my TV and AudioControl equipment. Cary really knows his stuff and is facile with the software and equipment interfaces. If you need a detail-oriented, experienced pro, give him a call. You won't be disappointed.

I would assign 6 stars if I could. I could not love my home theater system more. Cary & Cheryl and…read moretheir staff (JR) did a fantastic job on transforming a room that was a Den, into a beautiful functioning multi-media room that I could spend all day in. I had a somewhat small room to spare and discussed what I wanted, my budget and AHT was able to take it from there. Worked with accommodating my "must haves", "good to have" and all else. The work was done on time to specs. Their responsiveness was fantastic. Was able to work long distance for some of it. The measurements, finish and attention to detail were meticulous and perfect. The entire project from start to finish can be viewed on the AHT website. My kids who are hard to please were impressed by the finish of the room. It is a good hideout, a respite from which I can tune out the rest of the world and be in another place for a while. The follow up and follow through were prompt and Cary made sure I was pleased with the outcome and only then was he satisfied. I highly recommend AHT for any entertainment needs! You will be pleasantly surprised! Netley J, Colonel (R), US Army

When first getting the service the tech showed up 5 hours late, I didn't complain. It took them 3…read morehours to even put the mount on the wall, still didn't complain. I later had someone else do the other tv for half the cost, and I still didn't complain. When I asked why my wall has a plethora of necessary holes, a terrible patch job and what I have to do to get them to fix it, they decided to charge my card 113 dollars for the repair (no notice of clarification by the way), after I spoke to a rep about it, they told me that the charge didnt exist (you can clearly see that a charge is pending in the last photo). I implore you, go grab a drill, screws and a leveler and do it yourself. At the very least, if you do damage to anything you can blame yourself and not be charged for someone else's terrible service. Forgot to mention, the techs sat outside my door for about 2 hours. I had to call them and ask them if they would do the service. I suspect the reason why they do this is to void any other jobs and charge the person regardless of service.

So I booked a tv wall mounting appointment on March 27 for April 02 at 3:00 pm. Here it is April…read more02, 3:26 pm and i got no phone call saying anyone would be late or not showing up. The best thing for them to do would be to refund me my money so i can find a company who takes their work seriously. I re-arranged my schedule for them to NOT show up!​

Adding the Ring doorbell camera to my home, I've felt more secure and safe. Hawaii Cam Solutions…read morewas a great choice! Their technician came to our home, installed the Ring doorbell, and within 20-30 minutes, our new security feature was up and running! Hawaii Cam Solutions employees are very professional and they offer a top of the line product (Ring doorbell) with installation as part of their contract! It was one of the most simple processes I've ever experienced. I'm very happy with my choice in using Hawaii Cam Solutions to help me upgrade our home security!

I have used Rolden many times.. He has done a great job and is very professional. He is my go to…read moreguy for Network Cabling and Cam Solutions.

I would highly recommend this company. After recently relocating to a condo in town they have…read moreinstalled a couple of complicated TV installations with sonos sound bars and apple tv units. They also upgraded our Lutron lighting system. They have a very responsive management team and their onsite technicians have been knowledgeable, professional and friendly.