1. Honest Auto Repair

0

Tucson, AZ

Honest Auto Repair

4.1 (9 reviews)
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Excellent

Services - Honest Auto Repair

Auto brake repair

Auto engine repair

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5 months ago

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5 months ago

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2 years ago

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1 year ago

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2 years ago

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1 year ago

Unbelievable service and honesty . I will never take my car anywhere else. Chris and Justice are awesome.

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2 years ago

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2 years ago

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1 year ago

service took too long, and after the car still had issues after paying them so much money

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Firestone Complete Auto Care

Firestone Complete Auto Care

(48 reviews)

Came in because one of my tires lost a battle to a nail. Didn't make an appointment and came in…read moreafter pep boys said they were too busy. Carlos saw that I rode in on a donut tire and got me in quickly. After my tire was replaced Sean educated me that they checked my other 3 tires and wanted to just let me know that they were getting close to bald. Sean mentioned a buy 3 get 1 free deal for new tires. At first I wanted just the one but he gave me an estimate of the mileage left on my other tires and I felt like his idea was out of the best interest of my vehicle; not like how other places throw random things like air filter and windshield wiper replacement for a gouged price. This place rocks. Genuine people, very friendly and professional customer service, and efficient work! If you're limping on a donut tire come here for a solid deal and solid people!

I have been using Firestone for years, and despite a few hiccups...trusted them. I had a dive…read moretrip planned to San Carlos Mexico, so I took time off work to make sure my car was ready for the trip. I made an appointment on July 10th @1300 to get my car checked. I arrived, was waited on and sat for two hours waiting for my car. Josh came over at about 1530 and told me my car was all good. I said "really?...the battery was checked, hoses etc"? (I noted my car was sitting where I could see it almost the whole time I was waiting...) Yep all checked, and good to go -I was told. I asked Josh what I owed....nothing. Also no paperwork to show what had been done. I trust the car professionals to do the right thing. My battery died in Mexico, and when the lovely people at Autozone in Guayamas popped the cover off my battery, the enclosed pictures are what I saw. I was FURIOUS. On what planet is THAT BATTERY in acceptable condition. I get back from Mexico and go to Firestone to ask WTF. Josh was there and I showed him the photos, and watched him tap dance around their procedures. I said " My concern...Josh...is either some one did not check the battery at all, and I was lied to, or there is a service person who is quite inept at his or her job. This was not a mistake........this was a decision" Josh finally acknowledged the battery was not in good working order....and....offered me .....a free oil change my next visit. A free oil change. There will be no next visit. My relationship with Firestone has gone bad....just like the battery they said was good to go.

Honest Auto Repair - autorepair - Updated October 2026

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